Excellent service from start to finish! ⭐⭐⭐⭐⭐
A big thank you to everyone at Watchdog Locksmiths! I had 4 locks changed by Jinesh and Xavier, who both did a fantastic job. Really friendly, professional, and helpful throughout.
Also, a special thanks to AK and Ajay for their excellent communication and for making the whole process so easy and straightforward.
Such a lovely team and a really positive experience from start to finish. Wouldn't hesitate to use them again and highly recommend! Thanks again to you all! :)
Thank you for taking the time to leave us such a wonderful review! We're pleased to hear that Jinesh arrived promptly and was able to resolve the issue efficiently. We'll be sure to pass your kind feedback on to him. Your recommendation means a lot to our team, and we truly appreciate your support!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. At Watchdog Locksmiths, we always strive to provide excellent customer service, and we take all feedback seriously. We would appreciate the opportunity to understand what went wrong and put things right. Please contact our team directly so we can look into this matter further and assist you.
Fee C2026.10.31
Professional and reliable, highly recommend. We recently required urgent assistance from a locksmith company, and I cannot express enough gratitude for the outstanding service received from the team at Watchdog. A special thank you goes to Vatsal, for his professionalism, knowledge, advice and work ethic. Despite being called out during extremely late hours, and again a further time early morning, Vatsal arrived promptly, handled everything with calm expertise, and made a stressful situation feel manageable. His attentiveness, clear communication, and willingness to go above and beyond were evident throughout the entire process. Vatsal ensured everything was completed to the highest standard, and his friendly, reassuring manner made all the difference. Overall exceptional service and highly recommend both the company and Vatsal to anyone in need of a reliable, skilled, locksmith
Thank you for your fantastic review! We're delighted to hear that Vatsal arrived so quickly and resolved your issues. We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Linda Hedges2026.10.27
Had to book a locksmith as lost keys to french doors at my mums house. Fortunately called this company and Vatsal turned up early in the 1 hour times lot given. Vassal was very polite, friendly and explained everything he needed to do, which turned out to be more than we/they thought. Highly recommend this company and Vatsal, can't speak highly enough of both.
Thank you for your fantastic review! We're delighted to hear that Vatsal arrived so quickly and resolved your issues. We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Jonathan Hedges2026.10.27
We've just had the pleasure of meeting Vatsal, when he came to sort the lock out on my mother-in-laws double glazed french doors, as the key had been lost. He arrived early in the hour timeslot given, after we'd called the previous hour. The job turned out more difficult than simply changing the barrel but with Vatsal's skill and knowledge he was able to do the job. Vatsal was extremely courteous and explained fully what he was doing. The price was very reasonable and the company and Vatsal we highly recommend. Thank you again for your swift, competent service.
Thank you for your fantastic review! We're delighted to hear that Vatsal arrived so quickly and resolved your issues. We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
S S2026.10.26
Fantastic workmanship by Xavier on a Schuco lock I was having problems with. Xavier went above and beyond and I highly reccomend him and this company. Five stars.
Thank you for your fantastic review! We're delighted to hear these positive response for Xavier. We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Mr Deo2026.10.22
I had Vatsal visit my home....
He is very polite and respectful.....
Top man 👍
Thank you for your fantastic review! We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Chetan Kunwardia2026.10.13
Following my negative review below, the Management called me to apologise and learn more about my experience. The manager was very professional and took time out to understand my experience. They provided in house training to the staff. With this in mind I feel the staff really care and wanted to always provide excellent service. As such I now rate the business 4 starts.
Extremely poor call centre staff. Their call receiving centre are unhelpful, poor command of the English language and dont know what is going on.
It was impossible for me to speak directly to the Shop staff. When they promissed me a call back, this never happened. I had to physically drive to the shop to resolve my issue. Once at the shop my issue was resolved immediately.
PLEASE CLOSE DOWN YOUR CALL CENTRE
Thank you for your fantastic review! We're delighted to hear that Xavier arrived so quickly and got you back into your flat within 15 minutes. We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Shakir R2026.10.08
Excellent service from Xavier! Very helpful, friendly and professional. Made everything quick and easy. Highly recommend!
Thank you for your lovely review! We're delighted to hear that Xavier provided excellent service and made everything quick and easy. We'll be sure to share your kind words with him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Thank you for your kind review! We're glad to hear that Vatsal provided professional and friendly service. We'll be sure to pass on your kind words to him. We really appreciate your feedback!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Steve Miley2026.09.28
Excellent service from Vatsal - efficient booking arrangements, clear re costs, efficient and effective lock change and such a friendly nice guy to have in the house. Will definitely use again.
Thank you for your wonderful review! We're delighted to hear that Vatsal provided friendly and professional service, from the booking arrangements to the lock change. We really appreciate your trust in us and look forward to helping you again in the future!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Tabarak Sadik2026.09.24
Not sure how you got my review removed. I am a genuine customer and your company has ripped me off charging £300 to gain entry into my property when the rate established by the master locksmith association puts it at £90+vat.
We accidentally locked ourselves out of our flat at 2:30 in the morning. Vatsal came right over and quickly got us back in. No damage to the door. Very courteous and great communication. He was a life saver. Highly recommend
Thank you for your fantastic review! We're delighted to hear that Vatsal was able to assist you quickly and get you back into your flat without any damage to the door. We'll be sure to pass on your kind words to him. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Tabarak Sadik2026.09.18
Scammers that over charge for lockouts. Found out after having to use them and being charged £300 that MLA locksmiths are not allowed to charge more then £90+VAT for lockouts.
edit: it was you guys in Greenford. Funny you've not denied it. Why are you not members of the Master Locksmiths Associatino?
Reply from Watchdog Locksmiths Ltd.2026.09.18
Hello Tabarak,
We do not recognise this job and believe your review may relate to another company, as we have not provided the service you describe.
Please check the company name on your invoice and contact us privately with the booking details so we can investigate. Please do not post any personal information here.
If this review was intended for another business, we would appreciate you correcting or removing it.
Kind regards,
Watchdog Locksmiths
ryan porter2026.09.07
He arrived very quickly and managed to open my car with the keys locked inside. Would highly recommend!
Thank you for your kind review! We're glad we could assist you quickly and get your car open. We really appreciate your recommendation!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
A D2026.09.06
Valsai what a life saver. I walked out of my house and pulled the front door closed and literally milli-seconds later realised that I had left my door keys on the side and now I've locked myself out great. Panic set in but I then remembered seeing a locksmith near were i live on Greenford road and (luckly i had my car keys at the time) so I drove down to thier office as I couldn't remember thier name but had driven past thier offices hundreds of times, saying good to know, but shouldn't need to use them!!!. Well today was that day. So I dropped in, I didn't have to wait long, and was greated by a helpful staff member who talked me through the booking process via WhatsApp, essy. I booked a locksmith via thier WhatsApp in the shop. it was confirmed in circa 5-10mins, I then drove back home 20mins later arriving back to be greated by one of the locksmiths waiting. He greated me as Valsai and talked me through the various options he had for trying to get me back in with the very, very, very last distructive option of having to drill out the lock, which neither of us realy wanted. which was a blessing to hear as if you've ever watched rogue traders you'll understand. This company in my eyes are 100% not that, nice feeling to have when your in such a position what ever time of the day. Valsai, was chatty and sincere about his work and reassuring to me that he was determined to get the lock open in under 30mins, which he did which was a relief. Prior to paying he offered me an option to purchase one of their upgrade serial linked locks, which if you did what I did, all you need do is go down to thier office with ID and the key reference and they will cut you a replacement key based, which is less than it cost for an emergency call out, to me value for money. I declined as funds a bit tight now more so due to this issue, but he wasn't pushing for a sale, he did advise if I changed my mind I could just go back to the office and pick one up there. Definitely thinking about it now, its cheaper than an emergency call out even if its in norm working hours.. Again as I have already said, these guys are definitely 5 star and actually come across as all genuine locksmiths...One thing I've learnt from today is check out registered locksmiths in your area who offer the registered lock system because it will save you money in the long run, even if you never need to call them ou, its peace of mind, thanks.
Thank you so much for taking the time to share such a detailed review! We’re delighted to hear that our locksmith was able to help you quickly and, most importantly, without having to damage or drill your lock.
We completely understand how stressful it can be to find yourself locked out, especially after having a disappointing experience in the past. It’s great to know that our service gave you the reassurance and confidence you were looking for.
We’re also pleased that you found our locksmith friendly, honest and professional, and that there was no pressure to purchase a replacement lock. Our aim is always to provide a straightforward, transparent service and help our customers choose the option that works best for them.
Thank you again for recommending us and for your kind words. We truly appreciate your 5-star review! ⭐⭐⭐⭐⭐
Alina Naidu2026.08.28
Our bathroom door was jammed shut due to a faulty lock. Called Watchdog and they came within 30 minutes. Vatsal was brilliant- efficient, honest, tidy and got us into the bathroom! They actually answered the phone which was something I didn't find when calling around (needing to leave messages and wait for someone to respond when you're in need is frustrating!). I was also able to communicate via whatsapp which was very helpful. They were upfront about their pricing and it was reasonable.
If I need a locksmith again I'll definitely call Watchdog. :)
Thank you so much for taking the time to leave such a detailed review! We’re delighted to hear that Vatsal was able to assist you quickly and get your bathroom door opened safely and efficiently.
It’s great to know that you appreciated his professionalism, honesty, tidiness, and our upfront pricing. We’re also pleased that you found our phone and WhatsApp support convenient, especially when you needed urgent assistance.
We’ll be sure to share your kind words with Vatsal and the team. Thank you for choosing Watchdog Locksmith, we truly appreciate your trust and would be happy to help again whenever you need us!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Thank you so much for your fantastic review! We’re delighted to hear you were happy with our service. We truly appreciate your support and look forward to helping you again in the future!
Thank you again for choosing us.
— The Watchdog Locksmiths Team
Frequently asked questions about Watchdog Locksmiths Ltd.
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Watchdog Locksmiths Ltd. has 516 reviews on Trustindex, collected from Google and Trustindex.
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Watchdog Locksmiths Ltd. is rated 4.9 out of 5 based on 516 reviews. 96% of reviewers gave five stars.
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