If you Picking up here or delivering be extra careful while checking in or dealing with the grownup gentleman with grey hair in the shipping office. Listen him carefully because he’s very cruel and rude creature specially if you have a dark skin or have an accent. The dude will do everything in his power to screw you up. Remember you’ll be there for few mns or hrs and your goal is pickup or delivery your load peacefully and mind your own business so be patient with him. I asked him “You wanna me move the trailer tandems sir” which requires simple answer yes or no but the rest is history.
Reply from Waterloo Container
2025.11.25
Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disrespected when checking in at our shipping office. We take comments like yours very seriously.
Our goal is for every driver and visitor to be treated with patience, courtesy, and professionalism, even when the yard is busy or stressful. Your feedback has been shared with management, and we are reviewing this situation and reinforcing our expectations with our team.
Our goal is for every driver and visitor to be treated with patience, courtesy, and professionalism, even when the yard is busy or stressful. Your feedback has been shared with management, and we are reviewing this situation and reinforcing our expectations with our team.
Fantastic flip-top Belgian beer bottles, at a great price and with excellent service. They don’t mind a tiny purchaser like me buying a few cases to bottle all my homemade wine. Now I never have to buy storebought wine, and I never need to buy corks. Every homebrewer should get to know these folks.
Reply from Waterloo Container
2025.05.22
Thank you for the review!
We've been working with Waterloo for the past 8 years and have been consistently pleased with both their service and product quality. We've honestly never even considered another supplier.
Reply from Waterloo Container
2019.11.08
Adam - it means a lot that you took the time to review! We take great pride in our customer loyalty, and appreciate your business.
Great service, very understanding and will help you get what you need. I only bought 50 wine bottle cases and they treat me as if I bought 5 containers
Reply from Waterloo Container
2019.04.15
Thank you Angel - Waterloo Container succeeds because we treat every customer (big and small) as if they are family!