Urban Roofing & Guttering LTD Reviews

Kay K 2026.09.24

     

Absolutely outstanding service from this roofing team! I had my house roof, garage roof and gutters done, and I honestly couldn’t be happier with the results. From start to finish, they were professional, trustworthy, friendly, quick and extremely efficient. I was at work while they carried out the work and had no concerns whatsoever about leaving them to it. They kept me updated at every stage, explained everything clearly and kept me informed throughout. They also went above and beyond, carrying out extra work that wasn’t even part of the original job, including work on the chimney. They clearly take pride in their work and don’t just do the bare minimum. They were also very family-friendly and even brought us flowers as a lovely gesture of goodwill, which was such a thoughtful touch. The team worked incredibly hard and kept everything clean and tidy. They barely stopped for a break — I actually had to remind them a few times to come and have some food and drinks! Their work ethic was genuinely impressive. The guarantee they provided also gave me great peace of mind and shows they stand behind the standard of their work. And for the price, I genuinely feel it was well worth it and great value for money. I’m extremely happy with the finished house roof, garage roof, gutters and additional work. Professional, honest, hardworking and trustworthy — I couldn’t ask for more. Would highly recommend this team to anyone looking for a reliable roofing company. Fantastic job from start to finish — 5 stars all the way!

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Reply from Urban Roofing & Guttering LTD 2026.09.24

Thank you for your review. Very nice kind words and thank you from me and all of my team at Urban roofing.
For choosing our company for your work carrying out amazing people
Thank you for the food for the lads as well. You treated them so well there was well happy today and over the past couple of days with all the drinks on etc. Thank you again guys very nice people to work for much appreciated giving us guys a chance.

Daniel gibbons 2026.09.12

     

Called for a quote, Tom turned up within the hour, 1 brew later and job done. No hassle, no fuss. Top bloke, mentioned other remedial work that may need doing, no forcing a sale, decent person offering advice. Would recommend.

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Reply from Urban Roofing & Guttering LTD 2026.09.13

Thank you for your review

Roberta Merli 2026.08.14

     

I am extremely pleased with the work carried out by this company. They responded quickly when I needed emergency roofing repairs and did an excellent job rebuilding part of my roof and chimney. They also identified additional issues with my roof, loft, and external walls, and were able to carry out the necessary repairs straight away. The team was friendly, hardworking, and clearly took pride in their workmanship. Throughout the entire process, they kept me informed by sending photos and videos of the work being carried out. They were also incredibly patient in explaining each stage of the project and answering all of my questions, which I really appreciated. Excellent service from start to finish. Highly recommended!

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Reply from Urban Roofing & Guttering LTD 2026.08.14

Thank you for your review and nice kind words Roberta was nice to work for you as well. Thank you for giving the team drinks
Throughout the days of the hot weather, thank you

Philip Holmes (IMG Fire & Security Ltd) 2026.08.07

     

Hassle free no nonsense, all works completed as requested, nice clean job on the ridge tiles and chimney along with apex verges, highly recommended

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Reply from Urban Roofing & Guttering LTD 2026.08.08

Thank you for your nice kind words, Phil

iwona chmura 2026.08.06

     

Fantastic job done by Steve and his team. Highly recommended Urban Roofing & guttering LTD

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Reply from Urban Roofing & Guttering LTD 2026.08.14

Thank you for your review nice kind words

Ryan Bolam 2026.08.06

     

Great communication throughout

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Reply from Urban Roofing & Guttering LTD 2026.08.06

Thank you, Ryan

Julie Kneeshaw 2026.08.04

     

Excellent work Jack who I first met was very friendly Steve who did the work was also very friendly and the work he did was excellent I would definitely recommend them to anyone
Date of experience: 04 August, 2026

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Joanne Hattersley 2026.07.22

     

I can’t recommend Steve and his team enough. Communication with Jack at Urban roofing was great. The job was finished to perfection. They were polite, tidy and overall exceeded my expectations! Thank you.

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Reply from Urban Roofing & Guttering LTD 2026.07.22

Thank you for your nice review and kind words thank you for choosing urban roofing for your work carrying out today

Norah Ward 2026.07.18

     

Brilliant job for a reasonable price We called Jack, the owner, as we needed some ridge tiles repaired and bedded plus some new lead flashing over a deep bay. I was concerned that he came so promptly as it seems impossible to get any builders to come and look at what was, relatively, a small job. Jack came, on time, looked and gave us a very reasonable price and a timeframe to meet our availability in just a few days. They would also repair and re-bed some bricks in the front wall. No payment until we were happy with the completed job and had received his invoice. On the day Thomas arrived with his Apprentice Jordan who set up scaffolding and set to work. Immediately the tiles broke. Thomas said not a problem and went off to get new ones. I expected that to be an additional cost as it was unexpected, extra work and more expense. The work was carried out to a very high standard, they cleared up beautifully and Jack came to inspect the job. To our suprise he did not charge anything extra for the tiles. We are delighted with the results and would not hesitate to advise friends and family to use his business in the future.
Date of experience: 17 July, 2026

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Teresa Riordan 2026.07.16

     

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Date of experience: 14 July, 2026

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MARIAY212 2026.07.13

     

Honestly can’t thank urban roofing & guttering ltd enough. Jack has been amazing been communicating and keeping me Up to date with the work. Jack was very helpful and was reasonable with pricing. Honestly can’t thank the guys enough they were so helpful and kept us updated. I’m so happy with the service. Can’t thank them enough. Thank you jack for giving me peace of mind and getting the job done to a high standard. Thank you. Maria Y

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thank you for your review nice kind words

James Allbrook 2026.07.02

     

Great service and incredibly fast. Me and my partner needed a quote for roof repairs on a house we're buying. I called Urban roofing and they liaised with the estate agent, viewed the property and provided a detailed invoice for repairs the same day. They were fast, professional and very good at answering my questions. Great service would strongly recommend 👍

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thank you for your review

Judith Perkins 2026.06.27

     

The most outstanding roofers My roof was replaced in a few days. I got an immediate response. A fabulous team who worked to an extremely high standard. My new roof looks amazing. I can highly recommend this company. When finished they tidied up and even went to my neighbour and cleaned their cars and patio. The communication from beginning to end was fantastic-you are always kept updated throughout. They are without doubt the very best roofers and you will not be disappointed with the end result and customer care.
Date of experience: 15 June, 2026

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Helen Scott 2026.05.30

     

Terrible communication and complete unreliability. I contacted this company to fix a leak in my roof, and over a 10-day period, they failed to show up several times. I was given appointment windows, rearranged my schedule to be home, and each time they either no-showed or cancelled at the last minute. Leaving a roof actively leaking for over a week while stringing a customer along is completely unacceptable. Save yourself the stress and hire a contractor who actually respects your time and property.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Talking crap

Ruby Sinclair 2026.05.16

     

Urban Roofing & Guttering fitted new uPVC fascias and guttering on our property and the results are fantastic. The house looks much smarter now and the installation was completed professionally. Great communication, tidy work and very reasonable pricing. Excellent company from start to finish.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thank you for your review

Joshua Palmer 2026.05.16

     

We had water coming through the ceiling and Urban Roofing & Guttering sorted the issue quickly. They identified the problem immediately and repaired the roof efficiently. Friendly staff, excellent workmanship and fair pricing throughout. Very satisfied with the overall experience and would recommend them confidently.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thank you for your review.

Isaac Thornton 2026.05.14

     

Had moss removal and roof cleaning done by Urban Roofing & Guttering and the difference is incredible. The roof looks much newer now and everything was cleaned up properly afterwards. Friendly team, honest advice and excellent value for money. Great company to work with overall.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thanks for your feedback.

Marcus Dean 2026.05.14

     

Very happy with the emergency roof repair service provided by Urban Roofing & Guttering. They arrived quickly after storm damage and secured everything straight away. Professional, reliable and easy to deal with from beginning to end. Wouldn’t hesitate to contact them again if needed in future.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thanks for your feedback.

Nina Harper 2026.05.14

     

Urban Roofing & Guttering recently carried out chimney repairs on our property and the workmanship was first class. The team explained the issues clearly and completed everything safely and professionally. Great attention to detail and very respectful throughout the whole process. Highly recommended roofing specialists.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thanks for your feedback.

Derek Wilson 2026.05.13

     

Excellent service from Urban Roofing & Guttering. They fixed a long-standing gutter leak that several others failed to sort properly. Very knowledgeable team, fair pricing and no hidden costs. Communication was excellent throughout and the job was completed exactly when promised. Really happy with the results.

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Reply from Urban Roofing & Guttering LTD 2026.07.13

Thanks for your feedback.