ups-solar.co.uk Reviews

Cracking job. Absolute bunch of chaps throughout the whole process. Keep up the good work

From my initial enquiry thru to installation and post sale I have been impressed by the friendly professionalism of the whole team.

My installation took a day for 14 sharp 410w panels, 4 x 2.5Kw batteries plus a Battery management system and a very clever inverter.

The whole process, the administration and the installation was fully communicated to me and worked like clockwork

I selected UPS Solar after receiving proposal’s from four other suppliers

I would like to personally thank Alan, Mark, Phil, Rory, Mike, Antony, Sophie, Debbie, a tremendous team

I’m very happy to be considered a reference site.

An update today 5 working days from my installation I received all my necessary paperwork to help me export my electricity from UPS Solar

“Please find herewith the Handover Certificate for your records.

To apply for the Smart Export Guarantee (SEG) your energy supplier will need some or all, of the following: (These are all attached for your ease of reference).

Distribution Network Operator (DNO) Notification/Response Letter
Schematic Diagram (the schematic diagram needs to be displayed next to the fuse board)
Proof of Ownership (Invoice)
MCS Certificate

All the relevant paperwork has been completed and supplied and you are now able to apply to your energy supplier for the SEG.”

This just supports and confirms my recommendation that UPS Solar is an excellent company to select as your solar provider

The scheme , Solar Together, is run by my local council, Cheshire East. The company chosen, UPS Solar, have been efficient, competent and helpful throughout the process. Very pleased with the battey installation, which is performing better than expected for this time of year (March).

A simple issue - we'd lost all emails between UPS and ourselves. Less than ten minutes later, all corrrespondence safely back with us. Well done to Debbie and Sophie - very impressive!

UPS Solar has been fantastic to work with from the initial quote stage through to installation. They kept us informed throughout the process, including when the scaffolding went up. During installation, we encountered an unexpected issue—our front roof battens were rotten. After discussing the situation, they quickly adapted by installing the back panels first and arranging for a roofer to replace the battens before returning next week to complete the installation.

Martin and Aiden, the installers, were punctual, professional, and polite. They kept us updated at every stage and were completely transparent when the roof batten issue arose. Their communication and expertise made the process smooth despite the unexpected challenge.

UPS Solar installed a domestic solar system with inverter and battery. Everything was dealt with, even with the difficulty with limited scaffolding. They sent a second team to assist the first and resolved all problems. Great work!

UPS solar installed a 10kw solar array at my home. Everything start to finish was well organised, professional and at a reasonable price. Thank you!!

I chose UPS Solar as they were a local company and they provided 40 solar panels, inverter, batteries and an EV charger for a 3 phase supply. They gave an excellent service throughout and the 2 man installation team did a great job completing a complicated setup in 3 days. Follow up emails have outlined the necessary steps to complete the export setup, register warranties etc. I would have no hesitation in recommending Rob and Tony and the team at UPS Solar.

Very pleased with the whole experience from UPS.

No pressure from the sales team - and they were very understanding when a change in personal circumstances meant I had to delay proceeding with the contract.

When I picked it up again it was winter, but the installation team were committed and professional despite the freezing conditions. Work was completed to a very high standard and I'm very pleased with the whole installation.

The Duracell inverter and batteries are looking to be a quality product (time will tell) and are working well with the solar panels. I've had the system for two full weeks now and between the small amount of solar power generated so far, and being able to charge the batteries at night with cheap off-peak power (and then selling some of it back at peak times), I've already reduced my weekly electricity bill by 75%. I'm looking forward to seeing how it performs as the weather improves.

If I've one niggle, it's around the Duracell Energy App - setup was a pain and it's not the most functional of apps but this is not a fault of UPS.

I wholeheartedly recommend UPS.

LU - Malmesbury, Wilts.

UPS solar is really good company for Solar installation. Top professional in this area.

Updated: Everything is good. The guys came back and reset my loft insulation and crawling boards as was. Changeover switch is now installed and working, but best of all I decided upon a bigger battery. I started with 5.2 kWh and it quickly became apparent that this was not enough, I was running out overnight after exporting for most of the day. I now have 15.3kWh of battery and from mid March to late October did not buy a kWh other than to supply the parasitic load from the inverter. (About 200-300 Wh per day) Even better though I have an EV tariff, this not only charges my EV at a low rate, it charges my battery. Now for the 3-4 months when the sun is less than present I can charge overnight and run on battery during the day. This now means that SEG earnings plus cost avoided adds up to nearly £1400 per year, giving a payback just shy of 9 years. If standing charges disappear it will get even better. The lesson, get the biggest PV array and battery you can afford.

Things to remember: Get the agreed position etc all down in writing and make sure you are there for the install. Have used them again but with tighter control and will use them again after that.

Next the final 5.2kWh of battery when I have the money and an EV charger, not at the same time though. Beyond pleased.

Excellent service from start to finish. Would recommend 100%

When I was looking for a system, UPS Solar were highly rated in a top ten review on the Independent online newspaper, so I asked them for quote. I had three other quotes as well from other companies. I found UPS very easy to deal with, professional and knowledgeable, but not pushy. The price that we agreed for the job was competitive (not the cheapest) and payment was on completion, so a deposit was not required as with most providers. The survey was highly informative and the planning for installation day on 26th November 2024 was very simple. The scaffolding went up three days before and came down two days after installation so that was great. The electrician on the day Si Parker was first class. He arrived on time and worked tirelessly all day into the evening, he explained how things worked for me in layman’s terms. The only thing that I wasn’t happy with on the day was that the panel fitters who came were sub-contractors which I did not find out about until after they had left. They didn’t check in with me when they arrived or before they left. When I realised that they had gone I checked my roof, and I was not happy with the position of the rear panels (not fitted symmetrically as per the plans). I told the electrician and although he didn’t really want to get involved, he did ring the head office to say that I wanted to speak to the roofers. They came back after a while and following a discussion agreed that the panels should be moved. Had they communicated with me when on site this could have been avoided. The system has been up and running since day one and I am getting used to how it works. I am now waiting for Octopus to fit a smart meter so that I can go onto an import/export tariff to charge the battery at night and sell any surplus electricity back to them if I have any! Early days but fingers crossed, no problems so far. If you are looking for a solar power system, then I would recommend UPS Solar.

We had 15 solar panels, an inverter and two batteries fitted. Liam organised the lot. He was very thorough, helpful and professional. We are really pleased with the job. Thanks Liam.

I ordered solar panels, battery, inverter, changeover switch and EV charger via Solar Together in Cheshire West.
Everything laid out in the description of what was to happen came about exactly when and how it had been described, from estimates, survey, acceptance, scaffolding and installation. Not only that but all of the staff I spoke to a UPS Solar were extremely efficient and helpful. It has been a pleasure and quite stress free to deal with them.

UPS Solar have dealt with us in a most professional manner. From the initial contact in obtaining a proposal and the presentation of it , including price, to the arrangements made after accepting the order. The installation of the scaffolding and panels on the roof, battery with inverter and wired connections. were carried out on the days arranged. All the work was neat and correct with debris cleared at the end. Paperwork has been forwarded within days. All people involved have been efficient and most friendly and helpful. I would have no hesitation in recommending this company for works in future.

Right from making inquiry to installation everything was taken care of in detail. Robert is truly a professional. Highly recommended

"I can't speak highly enough of the exceptional service provided by UPS Solar from Preston. From start to finish, they exceeded expectations with their professional consultancy and installation of a complex solar system for my home. The team took the time to thoroughly understand my specific needs and challenges, providing tailored solutions that truly set them apart.

Their expertise was evident from the initial consultation. They patiently explained every detail, ensuring I felt confident and informed throughout the process. The installation itself was a testament to their skills and attention to detail. Even with the complexity of my setup, the team handled it with precision and efficiency, keeping me updated at each stage.

UPS Solar’s dedication to high-quality service and customer satisfaction is truly impressive. I’m thrilled with the results and am already seeing the benefits of my new solar system. I highly recommend them to anyone looking for a trustworthy and knowledgeable solar provider!"

We were very pleased with the excellent service from UPS Solar and highly recommend the company for your solar installation.
We had 13 panels and a 10Kw battery installed and the whole process from initial enquiry to full installation took about 2 weeks with great initial phone advice and proposal and then a thorough on site technical survey.
All interactions with the company have been positive and professional. The price was very competitive and the installers were very polite, friendly, knowledgeable and flexible.
Post installation admin and paperwork has also been very efficient, organised and thorough.
The panels look great and the battery installation is very neat - so far it's all working well and as expected and we're looking forward to sunny days ahead!
Thank You to everyone involved at UPS Solar!

Excellent company to deal with and the installers were very thoughtful in how and where they fitted the cabling etc