Great service and communication, thank you Team TriStar! Reliable and always stand behind their work and dedication, delivered with kindness and customer satisfaction!
Reply from Tristar Automotive
2025.03.27
Thank you James! We appreciate the kind words. It was a pleasure serving you and we hope you continue to come to Tristar for all your automotive needs!
We have used tri star for many years, for service for our service fleet. We have found them to be honest, fair, efficient and they always keep you in the loop of your repair.
Reply from Tristar Automotive
2026.08.12
Thank you HP Mechanical for your continued business! We love taking care of you and our other Santa Rosa fleet clients!
I have had a couple recent repairs here including the catalytic converter and brake booster on my ‘98 Tacoma. I’ve been impressed by how responsive, timely, knowledgeable and professional the shop owners are! Thank you for all the high quality work you guys have done! It is much appreciated even though the issues have been unanticipated. It’s been a pricey last six months for me with all the vehicle repairs, but I’m trying to keep it running well for at least another 100K miles. 👍🏻 I hope I don’t have to come in anytime soon… :)
Reply from Tristar Automotive
2026.07.29
Thanks for relaying that you had a great experience with your brake service Stephen! And yes, hopefully you dont need to come in anytime soon, but we're always here for you!
I received good service. I felt comfortable and confident with the service I received.
Reply from Tristar Automotive
2026.07.29
MaryLou, it's good to hear that you were comfortable and confident with your service! We love providing our Santa Rosa neighbors with quality repairs at a great value and with exceptional service!
My first experience was great! Ken was professional and fast. I needed a new catalytic converter in my 2014 Kia so it could pass the smog test - Ken was communicative and friendly. I love that they have a company Uber account so I could be taken home after I dropped my car off.
Reply from Tristar Automotive
2026.07.29
Diane, thanks for coming in to have your cat replaced and we're so happy that your car is in tip-top shape again. And yes, we do offer rideshares if you need it!
Ken & Zac got me in quickly, diagnosed my issues, and got me back on the road tootsweet - pardon my french. (They even laughed at my corny jokes! Thanks, guys...😇)
My problem turned out to be much less serious than I thought, and they were in contact with me the through the entire process. AND they got me a rideshare to and from!
If you want a shop with friendly, reliable folks, you won't go wrong with TriStar!
Reply from Tristar Automotive
2026.07.29
Thanks Chip! We're so glad that you were happy with your service. We love providing our Santa Rosa neighbors with quality repairs at a great value and with exceptional service! Spread the word, and let us if your car needs anything else!
TriStar Automotive began with an oil change. Most recently I received more service to my car. It needed the attention and TriStar Automotive provided exceptional service. I would highly recommend TriStar to anyone looking for quality, honesty, and integrity.
Reply from Tristar Automotive
2025.12.23
William thanks for relaying your experience with Tristar! Quality, honesty and integrity are part of our core values and mission statement. Thank you so much for coming in, and please keep us in mind for all your vehicle's needs!
Verified
I needed to have my Exotic car's DMV exhaust certification renewed. The car is an 1988. I have quite a bit of angst when every two years the certification has to be renewed.
I took the car to TRISTAR. They were WONDERFUL!! They felt my concern. The car passed with flying colors, twice at this time!
The people who own/work at Tristar are master mechanics! They were kind enough to give me a referral for an excellent Exotic car repair shop. Since moving to Sonoma County eight years ago I have been in convulsions on where to take my car for engine repairs. Tristar's recommendation was another star on their rating. They should receive 10 stars!!!
Excellent service !!! As always, For years and years to come... Thank you 😊
Reply from Tristar Automotive
2026.07.06
Thanks Kathleen! We appreciate your continued business and hope you continue to bring your vehicles to Tristar for service! We take so much pride in taking care of our Santa Rosa neighbors' cars!
Fast and friendly service. Very happy and have smog cert for DMV :)
Reply from Tristar Automotive
2026.07.06
Thanks Mollie! We are glad to hear you are satisfied with your SMOG service. We strive to provide our Santa Rosa neighbors with the highest quality repairs at the best value and treat everyone like we'd want to be treated! We hope to you'll keep us in mind should your vehicle need service in the future!
Staff and mechanics were all great and first class Nothing was a problem and so helpful
Would highly recommended Tristan at anyone
Thanks again for your help⭐️⭐️⭐️⭐️⭐️
Reply from Tristar Automotive
2026.07.06
Thanks Richard! We are glad to hear you are satisfied with your service. We strive to provide our Santa Rosa neighbors with the highest quality repairs at the best value and treat everyone like we'd want to be treated! We hope to you'll keep us in mind should your vehicle need service in the future!
I was searching for mobile mechanics to help me inspect a vehicle that I was purchasing out of state. The quotes were high, and the reviews were mixed, And I really wanted to get the vehicle up on a lift. The shop was right down from the dealership, and the dealership offered to drive it for the inspection. Boy did everything work out great.
Tristar was very easy to work with. They were fair priced, and even stuck with a miss quote That was advantageous to me. The vehicle got dropped off late, and they were still able to accommodate once the inspection was done, we got on the phone and talked about the vehicle. Everything went as we had hoped.
I wish this shop was in state for me. Highly recommend them
Reply from Tristar Automotive
2026.06.22
Thanks Andrew! So pleased to hear that we took care of your needs to your satisfaction!
tristar did troubleshooting of my hard shifting transmission and faulty temp gauge. they fixed both problems. charges were fair and communication was great with ken, the service manager. definitely recommend this shop for their professionalism and knowledge. this is the shop my local mechanic recommends when he runs into a problem that he can't fix!
Reply from Tristar Automotive
2026.06.22
Thanks Greg! We are glad to hear we fixed your trans issue and temp gauge to your satisfaction.We strive to provide our Santa Rosa neighbors with the highest quality repairs at the best value and treat everyone like we'd want to be treated! We hope to you'll keep us in mind should your vehicle need service in the future!
