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What customers say about Top Notch
Recent reviews
Carlos helped me Fast and efficient service, he helped me fix my boiler in a quick and professional manner so I can get back to showering with hot water. As well as repairing my toilet.
Carlos did a very good job and took a very short time I would call this man very time to do the same thing🤗 if is necessary
Carlos from top notch is the best to be honest because he is nice and professional and he had everything he needed and he’s was really nice.
Excellent service right on time service technician was very friendly and knowledgeable I would definitely recommend and use their service again
Axel went above and beyond! Excellent service from start to finish. He clearly explained what the job entailed, was polite and professional throughout, and did an outstanding job. Everything was left clean and pristine when he finished. Great attention to detail and I truly appreciated the extra effort.
Highly recommend!
Reply from Top Notch
2026.10.07
Thank you so much for the great review! We’re glad Axel went above and beyond and provided excellent service from start to finish. We truly appreciate your business and recommendation!
Accidentally drilled into my hot water line from the water heater. Of course it was the day before the July 4th weekend and I had people coming over the next day. Carlos made it out that night and fixed me up. Couldn’t ask for a better experience, I highly rate Top Notch Plumbing and their dedicated employees.
Reply from Top Notch
2026.10.07
Thank you for the great review! We’re glad Carlos was able to come out that evening and get your hot water line repaired before the holiday weekend. We truly appreciate your trust in Top Notch Rooter & Plumbing and your recommendation!
These guys wanted $1300 to fix what cost me $30 to do myself. Do yourself a favor and call someone else or do it yourself. They’re profiting off of people they assume know nothing about plumbing. After I was told it would take 5 hours to fix the leak I had, I explained what I would do and the look I got was priceless. It then took me 2 hours and was fixed. Sad that people who don’t know better would spend so much or go into debt because of a company trying to take advantage of people who need a hand fixing things.
Reply from Top Notch
2026.10.07
James, we’re sorry you were unhappy with the estimate provided. All of our pricing is presented upfront for approval before any work is performed, and there is never an obligation to proceed.
While we understand you were able to complete the repair yourself for approximately $30 in materials, the cost of professional plumbing service cannot be compared solely to the cost of parts. Our pricing reflects professional labor, proper equipment, licensing, insurance, warranties, and the responsibility we assume for the work performed.
We respect your decision to complete the repair yourself, but we strongly disagree with the suggestion that we take advantage of our customers. We take pride in providing honest recommendations and upfront pricing so every customer can make the decision that works best for them.
While we understand you were able to complete the repair yourself for approximately $30 in materials, the cost of professional plumbing service cannot be compared solely to the cost of parts. Our pricing reflects professional labor, proper equipment, licensing, insurance, warranties, and the responsibility we assume for the work performed.
We respect your decision to complete the repair yourself, but we strongly disagree with the suggestion that we take advantage of our customers. We take pride in providing honest recommendations and upfront pricing so every customer can make the decision that works best for them.
Carlos came to our home for what I thought was a minor plumbing problem. He discovered we had major problems, but kindly and carefully explained the problem and proposed solution. He is very knowledgeable, clearly based on a lot of experience, and well able to explain the situation. I highly recommend him and TopbNotch Plumbing. Looking forward to TopnNotch Plumbing resolving our problems! Call them! (Price not fully determined yet)
Reply from Top Notch
2026.10.07
Thank you for the great review! We appreciate your trust in Carlos and Top Notch Rooter & Plumbing!
I am so glad to have called top notch plumbing, I was told I had belly’s in my pipe and had to cap off my pipe and reroute another one. I called Frank from top notch plumbing and got a second opinion Frank and Axle checked my pipes there were no belly and not need to break up cement instead they did a descale and a hydro jet and cleared my problem with so much less the cost! I highly recommend them their honest guys!! This is what came out of the pipes.
Axel was awesome & got the job done quickly & for a fair price. Very thorough & friendly. A+++!
Frequently asked questions about Top Notch
How many reviews does Top Notch have?
Top Notch has 341 reviews on Trustindex, collected from Google and Trustindex.
What is Top Notch's average rating?
Top Notch is rated 5.0 out of 5 based on 341 reviews. 97% of reviewers gave five stars.
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