Tennessee Water and Fire Reviews

Hannah Henn 2026.11.06

     

My husband and I recently started seeing mold appear in our upstairs closets and bathroom that had us worried. We researched business in the area that specialized in mold removal and inspection. We decided with Tennessee Water and Fire because of the reviews. We are so glad we did! Mr. Darren came out and inspected the areas and gave us piece of mind that what we had was surface mold and was an easy fix! Very thankful for Mr. Darren!! The reviews are true, highly recommend!

Useful Report

Pepper Haning 2026.11.05

     

On a November evening around 5pm, I got a frantic call from my daughter in law who rents a house from us, screaming that she came home from work to her house being on fire. Her 2 year old was with her. While the fire department was there, Mark Sells from Tennessee Water and Fire was there also and she directed him to me. He came to my house, explained what they do-I signed a paper and he immediately went back after the fire trucks left and boarded up the house! Kris Gibbs and his team went to work. He kept me informed of progress and product choices. We would meet regularly and walk through and he would listen and made our visualization come true.We not only established a professional, but a personal relationship with Kris and the team! We highly recommend Tennessee Water and Fire!

Useful Report

Sandra Marable 2026.10.30

     

I will always be thankful to your company. The work is exceptional and Mark and Kris have treated me like family. Every phone call, text and question was answered immediately and each step of this process was explained clearly. Mark or Kris came with each contractor and let me know what was happening next. I am a senior female and didn't know what needed to be done. I highly recommend Mark and Kris at Tn. Water and Fire. Thank you all. Sandra

Useful Report

Reply from Tennessee Water and Fire 2026.10.30

Sandra, thank you so much for your heartfelt review! It means the world to us to know that Mark and Kris made you feel like family throughout the restoration process. We understand how overwhelming water damage can be, and we're proud that our team provided the communication, guidance, and support you deserved every step of the way. We'll be sure to share your kind words with Mark and Kris. Thank you for trusting Tennessee Water and Fire with your home!

Steven Suhrbier 2026.10.30

     

Great experience with Will and Henry. Fast expedited and efficient.

Useful Report

Reply from Tennessee Water and Fire 2026.11.02

Hey Steven, thank you for your review and feedback. We are happy to hear you had a great experience and want to thank you for trusting Tennessee Water and Fire. Please reach out if you have any questions or if there is anything else that we can help with.

Scot Schuchert-Wells 2026.10.29

     

Henry and Tobias were super helpful and efficient! They did a great job cleaning up some mold in our attic

Useful Report

Reply from Tennessee Water and Fire 2026.10.30

Scot, thank you for the great review! We're glad Henry and Tobias were able to take care of the mold in your attic efficiently and professionally. We appreciate you trusting Tennessee Water and Fire and will be sure to pass along your kind words to the team!

David Becklean 2026.10.27

     

Outstanding service from Tennessee Water and Fire! They responded within an hour, handled the flood cleanup and mold mitigation professionally, and made a stressful situation much easier. Fast, dependable, and reasonably priced. Highly recommend!

Useful Report

Reply from Tennessee Water and Fire 2026.10.30

David, thank you for your fantastic review! We know how stressful unexpected flooding and mold issues can be, so we're glad our team was able to respond quickly and make the restoration process easier for you. Providing dependable, professional service at a fair price is always our goal. Thank you for choosing Tennessee Water and Fire and for recommending us!

Logan Hunter 2026.10.27

     

I’ve enjoyed getting to know the team at Tennessee Water and Fire. They’re friendly, professional, and easy to communicate with. You can tell they care about their customers and the work they do!

Useful Report

Reply from Tennessee Water and Fire 2026.10.30

Logan, thank you for the kind words! We truly appreciate you taking the time to recognize our team. Building strong relationships through professionalism, communication, and genuine care is something we take great pride in. We're glad you've had such a positive experience getting to know everyone at Tennessee Water and Fire!

Jana Stevenson 2026.10.26

     

Tennessee Water and Fire Restoration Services have done a great job in taking care of our leaks and repair work. Hector, Tobias, Mark, Darren, Kris and all the others have been right on top of things.

Useful Report

Reply from Tennessee Water and Fire 2026.10.27

Hi Jana, thank you so much for taking the time to share your experience with the team. We are happy that we were able to help and we are here if there is ever anything that you have questions about or need help with.

David Flaherty 2026.10.24

     

Henry, Tobias, Edwardo and Will were are fantastic with the mitigation. Kris Gibbs was excellent to work with for the restoration. I have no doubt that i will be recommending you all to anyone with need.

Useful Report

Reply from Tennessee Water and Fire 2026.04.03

Thanks David, your feedback means a lot to the team. Please call us if we can do anything to help out or if you have any questions.

Ryan Nicholson 2026.10.21

     

Wonderful experience with Henry from fire & water. Kind, courteous, knowledgeable and went above and beyond.

Useful Report

Reply from Tennessee Water and Fire 2026.10.21

Hey Ryan, thank you for the feedback. We are happy to hear your feedback. Thank you for trusting our company and please let us know if there is anything we can do to help in the future.

Daniel Foster 2026.10.19

     

Jonathan and Tobias came out on time and worked efficiently to expose the sub-flooring and begin the dry out process.

Useful Report

Reply from Tennessee Water and Fire 2026.10.20

Thank you, Daniel! We're glad Jonathan and Tobias were able to respond quickly and get the drying process underway efficiently. We appreciate you trusting Tennessee Water and Fire with your home and taking the time to recognize our team!

Joe D'Amico 2026.10.15

     

Tennessee Water and Fire did mold remediation at my home this morning, and the experience was excellent. Henry and Chris answered all of my questions and walked me through exactly how the remediation would work, so I knew what to expect before they started. They even took before and after pictures for me. While I was at the house moving furniture, they also offered to help me with that. They went above and beyond. Highly recommend, and I'd call them again without hesitation.

Useful Report

Reply from Tennessee Water and Fire 2026.10.19

Thank you so much for the kind words, Joe! We're glad Henry and Chris made the mold remediation process clear and comfortable for you. We truly appreciate you recognizing their willingness to go the extra mile. Thank you for trusting Tennessee Water and Fire with your home and for taking the time to share your experience!

Rachel Moen 2026.10.14

     

Henry and his partner were super nice and efficient!

Useful Report

Reply from Tennessee Water and Fire 2026.10.19

Hi Rachel, thank you for your feedback! We are thrilled that Henry and his team were able to help out. Please don't hesitate to reach out if there is anything else that we can do to help.

Mike Oakley 2026.10.07

     

We had Henry out to clean our dryer vent. He was very professional and knowledgeable. Also a very nice guy.

Useful Report

Reply from Tennessee Water and Fire 2026.10.13

Hey Mike, thank you so much for the feedback and the 5 Star review! We are happy to hear that Henry was able to help out and if there is anything else that we can do, please don't hesitate to reach out.

Jill Seay 2026.10.05

     

Tobias and Gage were exceptional, they went above and beyond to make sure the living space was sealed off correctly so we could continue to stay in the main floor of the house while the work was being done in the upper loft area. Very professional and thorough. Thank you!

Useful Report

Reply from Tennessee Water and Fire 2026.10.06

Jill, thank you so much for the kind words! We’re glad Tobias and Gage made sure your living space stayed properly sealed and comfortable while the work was being completed. We really appreciate you taking the time to recognize their professionalism and care! Please let us know if there is anything else that we can do to help!

Katelyn Richie 2026.09.30

     

Darren came to assess our water damage and Henry came to put down the mats to dry up the water and dehumidifier. Both guys were wonderful. Super fast and efficient and did a great job. Its refreshing to have such wonderful people respond when you need them.

Useful Report

Reply from Tennessee Water and Fire 2026.09.30

Katelyn, thank you so much for the kind words! We know how stressful unexpected water damage can be, so we’re glad Darren and Henry were able to get there quickly, take care of the situation, and make the process a little easier for you. We’ll be sure to pass your compliments along to both of them. Thank you for trusting Tennessee Water and Fire with your home!

Kay Wiseman 2026.09.29

     

Mark sells was at my house today foi g repair work on doors. He was wonderful and his work was outstanding. Kris Gibbs referred Mark to me and I could not have been happier with both Mark and Kris. Great people to work with.

Useful Report

Reply from Tennessee Water and Fire 2026.09.30

Kay, thank you for taking the time to recognize Mark and Kris! We’re so glad Kris was able to connect you with Mark and that you were happy with the repair work he completed on your doors. We’re fortunate to have people like them representing our team, and we’ll make sure they both hear your kind words. Thank you for choosing Tennessee Water and Fire!

Sydney Smartt 2026.09.28

     

Henry, Tobias, and Chris were great! They explained the process when they arrived, and walked me through everything they found at the end. The whole team has been great to work with so far!

Useful Report

Reply from Tennessee Water and Fire 2026.09.30

Sydney, thank you for the wonderful review! We’re glad Henry, Tobias, and Chris took the time to explain the process, answer your questions, and walk you through everything they found. Clear communication is extremely important to us, especially when dealing with damage to your home. We appreciate you trusting our team and are happy to hear you’ve had a great experience with everyone so far!

Quinna Water 2026.09.25

     

Tobias was fast, efficient, and very professional. It was great to work with him and I’d recommend this company!

Useful Report

Reply from Tennessee Water and Fire 2026.09.25

Quinna, thank you so much for taking the time to share this! We’re happy to hear Tobias made such a great impression with his professionalism and efficiency. It means a lot to our team that you’d recommend Tennessee Water and Fire, and we truly appreciate you choosing us to help!

Ellie Flier 2026.09.24

     

Henry and Tobias were fantastic! They were very professional and worked diligently to assess and address the issues (even identified more than the plumber had!) and had great communication throughout the whole process.

Useful Report

Reply from Tennessee Water and Fire 2026.09.24

Thank you so much, Ellie! We’re glad Henry and Tobias were able to thoroughly assess the situation, identify the additional issues, and keep you informed throughout the entire process. We truly appreciate you trusting Tennessee Water and Fire with your water damage and restoration needs!