Friendly and prompt. I will call them next time that my septic system needs service.
Had to call them again when my tank needed to be pumped out again. Same quick response and friendly service!
Thank you for your kind words. It was our pleasure to serve you. We appreciate your business.
Yolanda Hoffmeister2025.10.25
We are going through so many issues with our new home. Chris was thorough and kind with his Tray And they had humble hearts. Chris the work efficiently Promptly and professionally. They are fair and just with their pricing. They are also really kind down to earth people that you would love to meet. This company brought me joy in a time of sadness where I gotten Sick. And it was a pure joy for my humble heart to actually experience what I experienced with them. I would refer them to anyone in the world actually, That’s how amazing these people are. We’re taking care of what you need. They won’t charge you extra for something you don’t need and they won’t rip you off when your struggling.
Highly Reccomend Thigpen Septic. Nobody wants to mess with septic! Thigpen makes it easy. I called them Tues evening, they were out the next day. Professional, friendly, courteous. They pumped the septic tank out really fast and were on their way. I've got them on my calendar to come back in three years and do it again. I've used other services who were surly and I felt they didn't want my business. Thicken is the opposite, great customer service. They've earned a customer for life!
Thigpen was great and very fast, was recommended by them on a Friday morning at 9:30 and by noon they were pumping out my system at an amazing cost as compared to some of the others in the area. I would highly recommend using them especially for anyone in Flower Estates subdivision.
We recently got our system flushed. Another plumber comes and tells us that the system wasn't flushed fully. We tried calling this company back. Excuse after excuse and then the phone hangs up. They also will not answer the phone now when calling! Be very careful with this company! Reaching higher up this taken care of.
Ashley, thank you for your review. We want to clarify a few important points as we discussed with Mr. Donald when he called. Our records show that your system was serviced on January 15, 2025. This was nearly 9 months ago. When we later spoke with him, he acknowledged that the system had not been working properly
for some time stating the sprinkler heads were turned off. Despite the length of time that had passed, we still offered to come back out and assist, but that offer was declined.
It is also worth noting that plumbers and septic companies address different parts of a system. Unfortunately, septic companies are sometimes blamed for issues outside the scope of our work. We focus on ensuring septic systems are serviced properly, and we stand by the work we perform.
Thigpen Septic Tank Services has been a family owned company for over 50 years. We have built our reputation on honesty, integrity, and reliable service, and we remain committed to those values . If you’d like to revisit our offer for assistance we are more n willing to work with you toward a resolution.
Very prompt, showed up when they estimated. Very helpful and courteous and pumped out our system in no time. Will definitely recommend and use their services again. Thanks Chris
Hi Harold,
Thank you so much for the kind words and 5 star review! We’re glad to hear our team member was friendly and made your experience a great one. We truly appreciate your support and hope to help you again anytime you need us!
Tracey Mercadel2025.07.21
On time, professional yet friendly, hard worker performed the pumping of my tank. Didn't take as long as I thought. Although he worked alone and had to dig some in all that heat the job was thoroughly done and explanation of findings was provided to me. Would recommend.
Thank you so much, Tracey! We truly appreciate your kind words and the time you took to leave this thoughtful review. We're proud of our team's dedication--especially in this Mississippi heat! It means a lot to hear that everything was done efficiently and to your satisfaction. Don't hesitate to reach out if you ever need us again!
I needed my septic tank pumped and Thigpen came all the way to Slidell,La to provide their services. The gentleman who serviced my tank was very professional, knowledgeable, and respectful of my property.
10/10 I would recommend.
Thank you so much, Luna! we truly appreciate you taking the time to leave such a kind and thoughtful review. It means a lot to us that you noticed our dedication to professionalism and respect for our customers’ property. We’re grateful for the opportunity to serve you in Slidell and are always here when you need us. Thanks again for the 10/10 recommendation!
Jeff home2025.06.25
Excellent people deal with superfast, do a real good job. Thank you
Thank you, Jeff! We appreciate your business and support!
Keith.Jeanie Aucoin2025.06.19
Called Thigpen for service to our septic tank Monday morning and they told us they could get to us by Wednesday
They got to us around 4:30 pm Tuesday. Cris was very courteous and explained everything he was doing for me
He advised me on maintenance of my plant going forward. I was very pleased with the response and the service.
Verified Company
