The Personal Agent Reviews

Nathan Shephard 2026.11.09

     

We had the pleasure of viewing several properties with Alice this weekend. She was professional, polite and extremely easy to talk to throughout. Her friendly approach made the whole process enjoyable and stress free. We would highly recommend reaching out to Alice and the team at the Personal Agent. Daniel has also been great to touch base with over the phone, his attention to detail and understanding of what we are looking for has been greatly appreciated. We are looking forward to continue working with the guys at the Personal Agent as we search for our first property.

Useful Report

Reply from The Personal Agent 2026.11.10

Hi Nathan,
Thank you for taking the time to write such a nice review. Alice and Daniel really appreciate your kind words, and are on the case trying to find you that perfect house.
Kind regards

Lisa B 2026.11.09

     

Chris Shaw provided an outstanding service throughout the sale of our house. He successfully negotiated a fair sale price and, when the sale unexpectedly fell through at a late stage, acted swiftly to get the property back on the market and secure a new buyer in less than a week. His communication, professionalism and support remained excellent right through to completion. We really appreciated his hard work and would highly recommend Chris and The Personal Agent. We wouldn’t hesitate to use them again. Thank you!

Useful Report

Reply from The Personal Agent 2026.11.10

Hi Lisa,

Thank you so much for your wonderful review and kind words about Chris and The Personal Agent.

We’re delighted to hear that Chris provided such excellent service throughout your sale, particularly when things took an unexpected turn. His dedication, professionalism and quick action in securing a new buyer are exactly what we strive to deliver for all our clients.

We really appreciate your recommendation and are so pleased we could help you achieve a successful sale. Wishing you all the very best for the future, and we look forward to helping you again should you ever need us.

Kind regards

Inder Singh 2026.11.08

     

Really positive viewing experience. Alice was very friendly and helpful.

Useful Report

Reply from The Personal Agent 2026.11.10

Hi Inder,

Thank you for taking the time to write a review. Alice is over the moon.

Kind regards

Marion & Alan Burchell 2026.11.08

     

As a buyer we couldn’t ask for more. From the initial phone call where the person taking our call advised about where we could walk our dogs near the house to the person showing us round, Julie, was there to help with suggestions but also gave us time to talk alone. Thank you.

Useful Report

Zoe White 2026.11.07

     

I would highly recommend this estate agents. Morgan the has been fantastic, friendly, professional, helpful! Made the whole process stress free and positive! Z

Useful Report

Wasaada 2026.11.06

     

Fantastic experience viewing very detailed descriptions against my requirements from Morgan highly recommend

Useful Report

Mohamed Rashid 2026.11.06

     

I had the pleasure of working with Daniel Wallace at The Personal Agent on a recent transaction, and I can honestly say he is one of the best estate agents I've worked with. As a Conveyancing Case Manager, I deal with agents daily, and Daniel stood out for all the right reasons. His communication was exceptional throughout, he was proactive, responsive, and always on top of the transaction. He consistently worked to keep all parties informed and went above and beyond to help push the matter forward whenever challenges arose. No matter the obstacle, Daniel remained professional, positive, and focused on achieving the best outcome for the clients. His dedication and commitment played a significant role in getting the transaction successfully over the finish line. If you're looking for an agent who genuinely cares, keeps things moving, and does everything possible to help clients secure their dream home, then Daniel is absolutely the person you want on your side. A real credit to The Personal Agent and an absolute pleasure to work with. Highly recommended.

Useful Report

ellie ashford 2026.11.06

     

Great service from Morgan, he was absolutely brilliant. Very informative and couldn't be more helpful!

Useful Report

Jessikha GG 2026.11.05

     

Rosie arranged the visit, sent a reminder by email, showed us around the property and replied some questions during the visit.

Useful Report

Reply from The Personal Agent 2026.11.10

Hi Jessikha,
Thank you for sharing your experience, and for your review.
Kind regards

Ben Turpin 2026.11.05

     

Wish I could have given 0 stars! Avoid this place at all costs they an awful company and cost us almost a year of stress and thousands of pounds and never got us moved!

Useful Report

Jake Romay 2026.11.05

     

Useful Report

Reply from The Personal Agent 2026.11.05

Thank you for your 5-star review Jake,
Kind regards

Toby Cowley 2026.11.04

     

Useful Report

Reply from The Personal Agent 2026.11.05

Thank you for your 5-star review Toby,
Kind regards

david dray 2026.11.04

     

Rosie was very polite and professional perfect viewing

Useful Report

Reply from The Personal Agent 2026.11.05

Hi David,
We appreciate you taking the time to post a review about Rosie, and we hope your viewing went well.
Kind regards

Rosie Lewingdon 2026.11.03

     

Morgan was brilliant and ensured the process was smooth and efficient. For a first time buyer, this process can be stressful but Morgan was really helpful and made us feel at ease viewing the properties, answering any queries with well prepared research and knowledge. I'd feel really happy to work with Morgan and am grateful for the support we received today.

Useful Report

Sandra Hempton 2026.11.02

     

Great viewing today with Rosie from Personal Agent Epsom ... Always a friendly, helpful, reliable service...Thank you

Useful Report

Reply from The Personal Agent 2026.09.16

Hi Sandra,
Thank you for your kind words! We’re delighted to hear you had another great viewing with Rosie. We really appreciate your continued support and lovely feedback.
Kind regards

Clara Albert 2026.11.01

     

Useful Report

Reply from The Personal Agent 2026.11.03

Thank you for your 5 star review Clara,
Kind regards

augustina daniskeviciute 2026.10.31

     

We wanted to say a massive thank you to Brandon for helping us find our dream home! After explaining exactly what we were looking for, Brandon managed to find us not one, but TWO perfect properties before they even came onto the market! Although the first one didn’t work out, the second was everything we had been hoping for, and we are now happily settled into our new home. Brandon was fantastic throughout the entire process. His professionalism, dedication and communication were second to none. He was also incredibly helpful during the sales progression, always keeping us informed and making sure everything moved along as smoothly as possible. Being an estate agent myself, I can confidently say that Brandon genuinely stands out. He clearly knows his market, listens to his clients and goes above and beyond to deliver results. Whether you’re looking to buy or sell, you can feel completely at ease knowing you’re in Brandon’s hands. Thank you once again, Brandon, for making our dream home a reality! We couldn’t recommend you highly enough!

Useful Report

Reply from The Personal Agent 2026.11.03

Dear Augustina,
Thank you so much for your wonderful review! We’re delighted Brandon was able to help you find your dream home. We’ll be sure to pass on your kind words to him. Wishing you many happy years in your new home!
Kind regards

jodie cullen 2026.10.31

     

Thank you Sarah for all your help, you were fantastic throughout both the sale of our house and the purchase of our new home.

Useful Report

Reply from The Personal Agent 2026.11.03

Hi Jodie,
Congratulations, and thank you for trusting us with the sale of your property, and the purchase of your new home. Sarah is over the moon.
We wish you all the best.
Kind regards

Sarah Cowing 2026.10.30

     

We viewed this property with Julie and she was extremely informative, professional and pleasant. We liked the property and its quirkiness.

Useful Report

Reply from The Personal Agent 2026.11.03

Hi Sarah,
Thank you for sharing your experience with Julie, its really appreciated, and thank you for your 5-star review.
Kind regards

Sheila R 2026.10.30

     

Rosie was very friendly and professional when showing us around the property, she had personal knowledge of the areas we were interested in which was very helpful.

Useful Report

Reply from The Personal Agent 2026.11.03

Thank you for taking the time to share Sheila.
Kind regards