The Lark Partnership Reviews

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The Lark Partnership rating: 5.0 out of 5 from 49 reviews

5.0 | 49 total

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What customers say about The Lark Partnership

Recent reviews

Joh Khaled 2026.09.30

Very happy with the service offered by Lark Partnership. First met whilst looking for a property. They were very respectful of the homes and equally knowledgable answering any questions I had.the reason I choose them to sell my property. On selling my home they kept me upto date with excellent communication between seller, buyer, agents and conveyancers. Yes maybe a little more expensive than other agents but the attention to detail was worth it and each member of the team could respond to my queries. Thankyou Luan and the team.

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Reply from The Lark Partnership 2026.10.01

Thank you so much for taking the time to leave us such a lovely review. We’re really pleased you were happy with the service you received, and particularly with the communication and attention to detail throughout your sale.

It’s also lovely to hear that you felt the value was there in the service we provide, as giving our clients that extra level of care and support is really important to us.

It was a pleasure working with you, and we really appreciate you choosing The Lark Partnership to sell your home.

Thank you again from Luan and all the team.

James Allen 2026.09.27

The team at the Lark Partnership were fantastic! They were thoughtful, pragmatic amd helped us to secure our dream property. We would certainly recommend them to others!

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Reply from The Lark Partnership 2026.09.28

Thank you so much for such a lovely review! It was an absolute pleasure helping you both, and we’re so happy to have played a small part in helping you secure your dream home.

We hope you’ll be incredibly happy there and make lots of wonderful memories in your new home. Thank you again for your kind words and for recommending us, it really does mean a lot to our little team.

With very best wishes from us all at The Lark Partnership x

KT 2026.09.10

This is the second time I have used Luan and the Lark Partnership to sell a property. I would not consider using anyone else. Luan and her team go above and beyond to provide the best service. You are made to feel like part of the Lark family, whilst maintaining the upmost professionalism. Thank you ladies for your tenacity to bring about the best outcome

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Reply from The Lark Partnership 2026.09.14

Thank you so much for such a lovely review, and especially for choosing to come back to us for a second time. That really does mean a great deal to all of us.

We always want our clients to feel that we are right there alongside them throughout the whole process, so to hear that you felt part of the Lark family whilst still receiving the professional service you expected is wonderful.

Thank you again for putting your trust in Luan and the team, it has been an absolute pleasure working with you again, and we’re so pleased we could help achieve the right outcome for you.

With very best wishes from all of us at The Lark Partnership.

Amanda Manley 2026.09.09

Our house had been on the market for a year without much interest when we put the house in the hands of Luanne and Karen. This was the best decision we could have made in a very difficult property market. The service we then received was, from the outset, exceptional. Their enthusiasm and attention to detail was impressive from the start. They familiarised themselves with our complex property, with all its separate buildings and historical significance, to a degree that we found most impressive. When they showed people round they had the facts at their fingertips at all times so that prospective buyers had all the information they needed. They soon generated a flow of suitable prospective buyers looking for what we had to offer and this continued until a sale was made. Also we felt they provided a very personal service, showing an interest in our circumstances and being sympathetic to us at all times. Other members of the office staff were very efficient as well as being concerned and polite . Based on our experience we would thoroughly recommend their services to any prospective sellers and, in fact, we have already done so.

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Reply from The Lark Partnership 2026.09.10

Thank you so much for taking the time to leave such a thoughtful and generous review. It really does mean a great deal to us all.

It was an absolute pleasure to work with you and to have the opportunity to represent such a special and individual home. We know that selling a property, particularly in a challenging market, can be an emotional and sometimes uncertain process, so we’re delighted that you felt well supported and cared for throughout.

Thank you also for your kind words about the wider team. We are very fortunate to work closely together, and providing a genuinely personal service is incredibly important to us.

Most of all, thank you for placing your trust in The Lark Partnership and for already recommending us to others. There really is no greater compliment, and we are enormously grateful.

With our very best wishes to you both for the future,

Luan, Karen & all the team at The Lark Partnership

Louisa Watson 2026.09.09

I was recommended to use The Lark Partnership by friends who had sold their house with them. What a refreshing change this turned out to be! Right from the start I was treated with professionalism, timely and regular communication regarding the progress of my sale, and the ability to contact the agents at anytime. I was even able to seek advice when my named contact was at a family bbq!! The Lark Partnership negotiated my sales and the purchase of my new property- the whole process has been seamless from start to finish. Very knowledgeable, very professional- I would thoroughly recommend them if you are tired of the usual estate agent process and are looking for a different approach for your house sale.

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Reply from The Lark Partnership 2026.09.10

Thank you so much for such a lovely review Louisa. It really was an absolute pleasure working with you throughout both your sale and your onward purchase, and we’re delighted to hear that you felt so well supported along the way.

We always want our clients to feel that they can pick up the phone whenever they need a little advice or reassurance... even if that does occasionally mean taking estate agency to a family BBQ! 😊

Thank you also for recommending us so highly; as a small team, personal recommendations mean such a lot to us.

We wish you every happiness in your new home and hope you’ll keep in touch.

With very best wishes from us all at The Lark Partnership x

Ross Wyatt 2026.09.09

Luan and the team at Lark were exceptional and went above and beyond what they needed to do with regard to selling our property but also the driving force behind making sure all others in the chain were doing their bit. Always available to take calls and talk us through each stage. Couldn’t recommend enough!

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Reply from The Lark Partnership 2026.09.10

Thank you so much for your lovely review Ross and your kind words. It was a pleasure working with you and helping to get everything successfully over the line.

We know just how important it is to keep things moving once a sale is agreed, particularly when there is a chain involved, so we’re really pleased that you felt informed and supported by th team throughout every stage.

Thank you again for putting your trust in Luan and the team, and for taking the time to recommend us so highly it genuinely means so much to us all.

Wishing you and your family every happiness for the future in your new home.

Very best wishes from all of us at The Lark Partnership.

Emma Taylor 2026.09.09

Amazing service It’s hard to find enough words to praise Lark. We have just exchanged today on a property purchase and I can honestly can Luan is amazing. Nothing is too much trouble and no question is too silly! We never plan to move again, but I recommend Lark and Luan to everyone we meet. You couldn’t get better service anywhere else. Can’t wait to meet you at our lovely new cottage on moving day, we don’t even need to go to the Lark office to collect the keys! Thank you for everything!!
Date of experience: 09 September, 2026

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gina bull 2026.09.09

Luan and her team go above and beyond to help you secure a sale or in our case a sale and purchase. This has been a totally different experience of what estate agents can nothing was too much bother. The exceptional service continued right through to the end of the process with Luan and her team keeping up to date and on top of everthing that was happening with the sale and purchase ensuring that things progressed in a timely fashion and as stress free as possible. It’s not often you feel you get value for money but it was obvious from the onset that the Lark Partership are passionate about good service and represent excellent value for money. All I can say is a big thank you .

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Reply from The Lark Partnership 2026.09.14

Thank you so much for taking the time to leave us such a wonderful review. It really does mean so much to the whole team.

We know that selling and buying at the same time can sometimes feel like a bit of a rollercoaster, so we’re delighted that we were able to make the process feel as smooth and stress-free as possible. For us, our job doesn’t stop once a sale is agreed, and keeping everything moving and everyone informed right through to completion is such an important part of the service we want to provide.

Thank you for trusting us with both your sale and purchase, and for your incredibly kind words about the team and the value of our service. It has been an absolute pleasure to help you, and we wish you every happiness in your new home.

With very best wishes from Luan and all the team at The Lark Partnership

Sidra Gilani 2026.08.25

We had a very positive experience with Lark Partnership throughout our property purchase, and especially with Luan, who was exceptional from the very beginning. From our first viewing, of property through to reaching the purchase , Luan was very professional approachable and extremely helpful. She gave us a thorough explanation of the property, the buying process and what to expect at each stage which we really appreciated as the first time buyer. She had excellent awareness of the details of the property and always answered our questions clearly .We developed a real sense of trust and confidence in the purchase which remained through out the purchase despite some complex turns along the way . As the purchase progressed, we found ourselves involved in a complicated chain with several parties and some challenges along the way. As a result, our expected exchange date was delayed due to issues within the chain. We became very disheartened and started to feel that we might not be able to reach exchange anytime soon. During this particularly stressful period, Luan was our main source of reassurance. She worked incredibly hard to communicate with all the parties involved, continuously chased for updates and kept us informed which gave us confidence that the purchase was still progressing.She was very understanding of the issues we were facing and could further face if the purchase was delayed. She gave us realistic expectations and worked hard to expedite the purchase by communicating with the agents and conveyancers up the chain , keeping the transaction moving forward . We would also like to mention Karen who is also exceptionally wonderful as we often spoke to about our queries and concerns throughout the purchase, as well as the rest of the team at Lark Partnership, who were always aware of the progress of our purchase and equally responsive, helpful and supportive whenever we contacted them. Everyone was so friendly, approachable and genuinely willing to help. The whole team is amazing — they really are a dream team! We genuinely believe that Luan and the team played a significant role in helping us reach our purchase. They went above and beyond what we would normally expect from an estate agent, particularly in managing communication and keeping everyone focused on progressing the transaction. We are extremely grateful to Lark Partnership for their excellent service and commitment throughout what could have been a very stressful process. We would highly recommend Lark Partnership to anyone buying or selling a property.

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Reply from The Lark Partnership 2026.08.25

Thank you so much for taking the time to leave such a thoughtful and generous review. It really does mean a great deal to Luan, Karen and the whole team.

We know there were some challenging moments along the way, so we’re particularly pleased that you felt supported, reassured and kept informed throughout. Helping to keep everything moving and being there for our clients when things become a little more complicated is such an important part of what we do.

We’re incredibly grateful for your kind recommendation and for placing your trust in us throughout your purchase. It was a genuine pleasure to help you along the way, and we wish you many years of happiness in your new home! Thank you again from us all.

- The Lark Partnership Team

Izzy Hill 2026.08.24

Had such a positive experience buying a property through the Lark Company. Luan has been SO helpful, friendly and informative throughout the whole process. She had all the answers to any questions on our first viewing, constantly kept us in the loop with updates and was such a prominent figure, especially leading up to completion. Could not recommend buying a property from them more and my husband and I would be very interested in using their services, should we ever move again. Thank you!!

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Reply from The Lark Partnership 2026.08.25

Thank you so much for taking the time to leave such a lovely review. It was an absolute pleasure helping you both with your purchase, and we’re delighted to hear that you felt well supported and kept informed throughout the process.

We hope you are very happy in your new home and wish you many wonderful years there. And, of course, should you ever decide to move again, we would be delighted to help!

- The Lark Partnership Team

Adrian Wyatt 2026.08.05

Just completed and despite many hassles outside of their control I constantly had help / support / contact and very good customer service. All staff very friendly and understanding as well as knowledgable. Highly recommended. 😊😊

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Reply from The Lark Partnership 2026.08.11

Thank you so much, Adrian, for your lovely review and recommendation. We know there were a few challenges along the way, so we’re delighted that we could be there to help, support and keep you updated throughout. It was a real pleasure working with you and we’re so pleased to have finally reached completion!

Thank you again for your kind words and we wish you all the very best for the future!

- The Lark Partnership Team

Kirsty Smith 2026.08.04

Excellent presentation by the team of the property and thoroughly knowledgeable professionals

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Reply from The Lark Partnership 2026.08.11

Thank you so much for your lovely review Kirsty. We really appreciate your kind words about the team and the presentation of the property. Providing a knowledgeable and professional service is incredibly important to us, so it’s wonderful to receive such positive feedback. Thank you again!

- The Lark Partnership Team

Carina Sage 2026.07.02

I actually don't know where to begin with this review! There aren't words to describe how incredible Luan and her team are. From that moment we met Luan we knew she was the perfect fit. Incredibly knowledgeable, passionate and amazing at your job from the get-go. Luan and her team launched our house so well that we had 20+ viewings in 2 weeks, and accepted an offer 3 weeks after our house went live. Which is even more impressive due to the current economic conditions of the UK. Lark also get the buyers to pay a 2% deposit of the purchase price, which is non-refundable after 30 days - when we reached the 30 days it felt like an early exchange. We are relocating to the US - Luan has also researched real estate State side and liaised with our estate agents over there, to help set us up the other side too. Her knowledge is outstanding, her drive is like no other, but above all she's a beautiful person, and has since become a good friend. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

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Reply from The Lark Partnership 2026.07.03

Thank you so much for taking the time to leave such a wonderful review Carina. We really appreciate your kind words and are delighted to hear how pleased you were with your experience.

It was a pleasure to assist you with the sale of your home and to help you through such an important move transatlantic! We're thrilled that we were able to achieve such a strong level of interest so quickly and secure a successful outcome for you.

We're also so pleased that you found value in our Reservation Agreement. We introduced this as part of our commitment to making the moving process more secure and transparent for both buyers and sellers. It's something we feel can make a real difference, and we're delighted it gave you added reassurance throughout your sale.

Helping with your move to the US has been a real privilege too, and we're so pleased we could offer some support beyond just the sale of your home. We wish you both every success and happiness as you begin this exciting new chapter and we cannot wait to see the pictures of you settling into your new home!

Thank you once again, we wish you every happiness and success in your new home and new life in the States. Please keep in touch, we'll all be cheering you on from across the pond!

- The Lark Partnership Team

Oliver Manning 2026.07.01

The Team at Lark Partnership provide an absolutely flawless service if you are looking to buy or sell a property! As a first time buyer, they have exceeded all of my expectations and made the entire process seamless! My purchase was not without its problems, having to go through probate, but the team have helped every step of the way so I've had no need to worry about anything! They will guide you through each process and provide you with continuous updates every step of the way, putting your mind at ease! They are a very kind and friendly team and there is never such thing as a stupid question! I would highly recommend them to anyone looking for a professional and reputable Estate Agent. I cannot thank the team enough for what they've done for me. A special thanks to Karen for keeping the ball rolling and meeting me at the property so many times! I am thrilled with the purchase, keep up the great work!!!

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Reply from The Lark Partnership 2026.07.02

Thank you so much for taking the time to leave such a wonderful review.

We're so pleased to hear that you felt supported throughout your first home purchase. Buying your first home is a huge milestone, and with the added complexities of probate, we're delighted that we were able to help make the process feel as straightforward and stress-free as possible, while keeping you informed every step of the way.

Karen and the rest of the team will really appreciate your kind words. Thank you again for your recommendation, and we wish you every happiness in your new home!

– The Lark Partnership

Julian Holden 2026.07.01

Lark has helped me with the sale of two properties within the last year. The all-female team is super friendly and efficient, very hard working and communication has been excellent. Their enthusiasm, optimism and assured knowledge of the market have made everything straightforward, contributing to successful outcomes with minimum stress.

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Reply from The Lark Partnership 2026.07.02

Thank you so much for your lovely review Julian.

It was our pleasure to help with the sale of both properties and that you found the process straightforward and well supported throughout. It's great to know that our communication and guidance helped make what can often be a stressful experience feel much more manageable.

Thank you again for your kind words and recommendation and we wish you all the very best for the future!

- The Lark Partnership Team

Ruth Leigh 2026.06.30

I have dealt with many estate agents throughout my life, but I can honestly say that the Lark Partnership are head and shoulders above the rest. From the second Luan came round to view the property, we knew we were in safe hands. She never over-promised, was incredibly clear and transparent about every detail, communicated brilliantly and supported us. The rest of the team, Karen, Anna-Leigh and Becky, were also amazing and did a wonderful job. Our sale was tricky on a number of levels, but nothing fazed any of them. They advised us on trusted tradespeople to carry out jobs ahead of the final sale, spoke to the elderly owner (a family member) several times to explain the process and steered us through the whole business with the minimum of fuss and bags of professionalism. I would be equally happy to buy a house from Lark as I am sure the service would be just as good. Highly, highly recommended without equivocation.

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Reply from The Lark Partnership 2026.07.02

Thank you for taking the time to leave such a lovely review, Ruth. We’re so pleased we could help guide you through what we know was a particularly complex sale, and that you felt supported throughout the process.

Your comments about our communication and approach mean a great deal to the whole team. Thank you again for your recommendation and for taking the time to share your experience.

Best wishes to you and your family,

- The Lark Partnership

Sarah Fisher 2026.06.30

Luan was an absolute star from start to finish, from showing us around our new property, right through the whole process, and to completion, we were kept informed at every stage. Every link of the chain was chased up to speed things along. We would thoroughly recommend the professionalism and friendliness of the whole team at Lark. Thank you for everything.

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Reply from The Lark Partnership 2026.07.02

Thank you so much for your wonderful review. It was an absolute pleasure to help you through your move, and we're delighted to hear you felt supported and kept informed every step of the way. Your kind words about Luan and the whole team mean a great deal to us.

Thank you for choosing Lark, for your recommendation, and for taking the time to share your experience. We wish you many happy years in your new home!

- The Lark Partnership

Les Pipe 2026.06.20

Luan and her team set a unique and excellent example of how to run an Estate Agency. We have moved at least 10 times over the years and have never experienced the diligence, attention to detail and client service shown by The Lark Partnership. They made a difficult, lengthy and at times nervous process tolerable, always aware of where all parties were in the process and therefore ensuring a successful conclusion for a chain of six parties. I would not hesitate to recommend them and would definitely use them exclusively in the event of a future move. Les & Suzie

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Reply from The Lark Partnership 2026.06.24

Thank you so much for your very kind review, Les & Suzie! It was an absolute pleasure working with you. We’re delighted to hear that you felt supported throughout the move and that our communication and guidance helped make a complex and lengthy process more manageable.

Your kind words and recommendation mean a great deal to the whole team. Wishing you every happiness in your new home and all the very best for the future!

- The Lark Partnership Team

Andy Green 2026.06.16

Lark has been incredible from start to finish. Unlike many estate agents, they didn’t overpromise on price just to win our business. Instead, they marketed our property brilliantly, priced appropriately and focused on finding serious buyers. We eventually sold at a great price to a lovely family who didn’t even have their own house on the market yet. I was sceptical at first, but Luan convinced me they were genuine buyers who simply hadn’t found the right home, and she was absolutely right. The service we received was next level throughout. Lark is supported by an equally driven, professional, and lovely team, all of whom knew our property inside out, which is surprisingly rare and made a real difference. If you want to sell your home with confidence and have a team that truly goes above and beyond, don’t look any further than Lark 5🌟++

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Reply from The Lark Partnership 2026.06.17

Thank you for taking the time to leave such a lovely review.

It has been an absolute pleasure to work with you on the sale of your home, and we’re delighted to have achieved such a great result for you.

Your comments about the team mean a great deal, we take pride in knowing our properties in detail, ensuring our clients receive seamless support at every stage of their move.

We truly appreciate your recommendation and wish you all the very best in your new chapter!

– The Lark Partnership Team

Emily Nightingale 2026.06.03

Absolutely brilliant service! They are so proactive, responsive and helpful. Working with them made our first time buying easy. They kept us informed with every step and also helped us navigate and save money with the additional fees! Would highly recommend!

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Reply from The Lark Partnership 2026.06.09

Thank you so much, Emily, for taking the time to leave such a lovely review.

We're so pleased to hear that you have felt supported, informed and in safe hands throughout your purchase. Buying your first home can be daunting, so it's wonderful to know that our proactive approach and communication have helped make the process easier.

It has been a real pleasure to work with you, and we are so grateful for your recommendation. Thanks again!

– The Lark Partnership

Frequently asked questions about The Lark Partnership

How many reviews does The Lark Partnership have?

The Lark Partnership has 49 reviews on Trustindex, collected from Google and Trustindex.

What is The Lark Partnership's average rating?

The Lark Partnership is rated 5.0 out of 5 based on 49 reviews. 100% of reviewers gave five stars.

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About The Lark Partnership

The Lark Partnership is based in Ipswich, United Kingdom and is listed under Real Estate Agency on Trustindex. On Trustindex, The Lark Partnership has collected 49 reviews from Google and Trustindex, with an average rating of 5.0 out of 5 — 100% of customers gave five stars. The company has claimed its profile and replies to 98% of reviews, usually within a few days. Read the latest The Lark Partnership reviews below or share your own experience.

The Lark Partnership is an independent estate agency specializing in luxury properties across East Anglia, including Essex, Norfolk, and Suffolk. They offer bespoke services with a focus on period and character homes, providing expert guidance and marketing to ensure a seamless buying and selling experience.