Serenity Movers Reviews

Alyssa S. 2026.09.05

     

Verified

Movers came early and worked to pack/disassemble items quickly but carefully. Arrived to new locations and unpacked/reassembled just as quickly and carefully. Placed all items exactly as requested.

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R Brown 2026.08.23

     

I called around to get quotes from a lot of different moving companies with great reviews and I chose Serenity Movers because they had great reviews not only on Google reviews but they also had an A+ rating with the better business bureau. I spoke with Maxwell and he was a pleasure to work with. He was easy to communicate with at any hours of the day or night. He was extremely pleasant and the price was reasonable as well. He was able to answer all my questions. On moving day the movers were all extremely professional, coordinated and wrapped all my furniture nicely. I had zero scratches on my furniture once it was delivered. If you want a professional service that is through, efficient, communicates well and does quality work I recommend hiring Serenity Movers. I would hire them again for my future move.

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Reply from Serenity Movers 2026.08.24

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your move went smoothly and that your furniture arrived completely scratch-free.

Maxwell and the rest of our moving crew pride themselves on clear communication, thorough wrapping, and hard work, so hearing your kind words truly means the world to our team. We appreciate you doing your research and trusting Serenity Movers with your move.

We look forward to working with you again in the future!

R B. 2026.08.23

     

Verified

I called around to get quotes from a lot of different moving companies with great reviews and I chose Serenity Movers because they had great reviews not only on Google reviews but they also had an A+ rating with the better business bureau. I spoke with Maxwell and he was a pleasure to work with. He was easy to communicate with at any hours of the day or night. He was extremely pleasant and the price was reasonable as well. He was able to answer all my questions. On moving day the movers were all extremely professional, coordinated and wrapped all my furniture nicely. I had zero scratches on my furniture once it was delivered. If you want a professional service that is through, efficient, communicates well and does quality work I recommend hiring Serenity Movers. I would hire them again for my future move.

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Reply from Serenity Movers 2026.08.24

Thank you so much for your trust in our moving service.

The Serenity Movers Team.

Penny P. 2026.07.25

     

Verified

Highly recommended!!! Maxwell was so professional, friendly and helpful on the phone when it came to getting a quote and then booking my move. The price was also very reasonable and lower than other moving companies. And the team that came the day of the move was friendly and fast! They moved everything out of my old house and into the new one so quickly! The team was very accommodating as well when it came to setting up everything in the rooms. Cant say enough positive things. You won't be disappointed by booking with them!

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maria Smith 2026.06.24

     

Did a great job helping us get packed and unpacked very careful with all of our things and treated them precious

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Reply from Serenity Movers 2026.06.25

Hi maria! Hearing that our team treated your belongings as "precious" completely makes our day. Thank you for recognizing their hard work and careful hands. Enjoy your newly unpacked space!

The Serenity Movers Team.

Rossibel Matías 2026.06.24

     

The team was helpful and take care of all the furniture. 10/10 Good job!

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Reply from Serenity Movers 2026.06.25

Hi Rossibel, thank you so much for the 10/10 rating and the wonderful review! We're so happy to hear that our team was helpful and took such great care of your furniture. Your satisfaction is our top priority, and we appreciate your business!

The Serenity Movers Team.

Lynette Fortune 2026.06.24

     

Very professional arrived on time disassembled my furniture along with bubble wrapping and put it into storage

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Reply from Serenity Movers 2026.06.25

Hi Lynette, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that our team provided a professional, on-time experience and took such great care in disassembling and bubble wrapping your furniture for storage. Providing you with peace of mind is always our top priority.

The Serenity Movers Team.

Shaunti Sims 2026.06.23

     

The staff at Serenity Movers are superb! The movers are prompt and they took special care of all my items. Additionally, they are very fast yet efficient. I initially set up the move with someone from the office named Maxwell. He is very courteous, patient and made every effort to accommodate my specific needs. I would definitely use them again!

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Reply from Serenity Movers 2026.06.24

Hi Shaunti, thank you so much for the wonderful 5-star review! We are thrilled to hear that our local moving team was prompt, fast, and efficient while taking excellent care of your belongings. I’ll be sure to pass your kind words along to Maxwell and the rest of the Serenity Movers crew who's always goes above and beyond to provide top-tier customer service and tailored moving and storage solutions. We truly appreciate your recommendation and look forward to being your go-to NYC movers whenever you need us next! Safe travels in your new space!

The Serenity Movers Team.

Yvette Taylor 2026.06.23

     

They did a great job with my personal experience things Like my washing machine, furniture

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Reply from Serenity Movers 2026.06.24

Thank you so much for the review! We are glad to hear you had a great experience with our team. We know how important your personal belongings are, so we take extra care when providing appliance moving for heavy items like washing machines, as well as wrapping and protecting your furniture. We appreciate your business and hope you are settling into your new space well!

The Serenity Movers Team.

Desirea Harris 2026.06.23

     

Excellent communication! Very kind and experienced staff.

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Reply from Serenity Movers 2026.06.24

Thank you for the 5-star feedback! Our local movers pride themselves on being both kind and highly experienced. Excellent communication is just part of how we ensure a smooth relocation service for our clients. We appreciate your business!

The Serenity Movers Team.

Olga G 2026.06.23

     

​I am well overdue in writing this review, but I felt it was absolutely necessary to share my experience. I used these movers over a year ago to move from my old apartment to my current one, and looking back, they made what is usually a highly stressful day completely seamless. ​A few things that really stood out: ​Professional & Careful: The team arrived right on time and handled all of my furniture, packed boxes, and fragile items with the utmost care. Not a single scratch on any walls or items. ​Efficient & Hardworking: They didn't waste any time. They had a great system down, loaded the truck quickly, and unloaded everything exactly where I wanted it at the new place. ​Transparent Pricing: The final cost perfectly matched the estimate I was given. No hidden fees or unexpected "surprises" at the end of the day. ​Even after a full year of living in my apartment and settling in, I still tell people how great this moving experience was. If you want a moving crew that is reliable, professional, and excellent at what they do, look no further. I would absolutely use them again!

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Reply from Serenity Movers 2026.06.24

Wow, thank you for such a thoughtful review! We love hearing that our professional moving crew delivered a seamless, stress-free experience from start to finish. Providing careful furniture moving and accurate, transparent pricing with no hidden fees is exactly how we operate. Thank you for choosing Serenity Movers and for continuing to recommend our local moving services!

The Serenity Movers Team.

Ahmadu Garba 2026.06.22

     

Serenity Movers are the best moving company I’ve ever hired. They’ve done two moves for me to date. One was cross country from LA to NYC and the second one was a few years later moving within NYC. Their customer service is impeccable. They really take care of your things as if it’s theirs. The movers are very nice and take the quality of work very seriously. I couldn’t recommend them enough. Also their prices are very reasonable. If you’re looking for a mover just end your search here and hire them ASAP.

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Reply from Serenity Movers 2026.06.22

Hi Ahmadu, thank you so much for the incredible review and for trusting us with both of your major relocations! We know that transitioning across the country is a massive undertaking, and moving in Brooklyn or anywhere within NYC comes with its own unique set of fast-paced challenges.

Our team takes great pride in delivering impeccable customer service and treating every item with the utmost care, so hearing that our hard work and reasonable pricing stood out to you means the world to us. We look forward to being your go-to team whenever you need us next!

The Serenity Movers Team!

Sarah Lobotsky 2026.06.22

     

Maxwell and the Serenity team are simply the best! I’ve used their services 5 times over the years and referred them to friends and family, who have also become happy customers. From Maxwell’s friendly demeanor and clear communication, to the punctuality, swiftness and care of the movers, I am truly grateful to have Serenity be there to make moving a breeze.

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Reply from Serenity Movers 2026.06.22

Hi Sarah, thank you so much for the incredible 5-star review! Being trusted as your go-to NYC local movers 5 times over the years is the highest compliment our team could ever receive. We are so glad we could make your relocations, including your recent move from Astoria, NY completely stress-free. I’ll be sure to pass your kind words along to Maxwell and the rest of the crew. Thank you for always recommending Serenity Movers to your friends and family!

The Serenity Movers Team.

Apsara Srivats 2026.06.19

     

We had a great experience with Serenity movers. Our family moved out of our condo in the city to a larger suburban home. We had furniture at home and in our storage as well. We wanted to get full service movers to pack, unpack and assemble our furniture. Serenity Movers made the otherwise stressful process a lot easier and communicated with us all along the way. On the day of the move, they showed up on time and were able to complete all of the work within the day. I would highly recommend this moving company.

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Reply from Serenity Movers 2026.06.20

Thank you so much for your trust in our team to help your family with such a life changing experience. We are grateful for your business and the opportunity to provide you with a stress free moving experience.

The Serenity Movers Team. 🙏

Megan Fliegelman 2026.06.17

     

I am so grateful for Serenity Movers. I have moved multiple times with them and they have always gone above and beyond for what I would expect from a moving company. Respectful & supportive. There is continuity in the office so I know who I am speaking with, Hi Max, and they move the information from any conversation through to who needs the information to be able to act upon it. Even when there was uncertainty in what could be done (example: I moved with them back on the first day of the NYC "lock down" in 2020 and they were not sure if they would be able to cross the bridges to get to me. I knew ever step along the way what was happening and we could troubleshoot and build contingency), I knew they would have my back and get the job done.

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Reply from Serenity Movers 2026.06.18

Hi Megan,

Thank you so much for taking the time to share such a detailed and thoughtful review! We are incredibly grateful for your loyalty over the years. Hearing that Max and the rest of our office team have provided that seamless communication and peace of mind means the world to us.

Moving in NYC during the 2020 lockdown is something none of us will ever forget, and we are so glad we could navigate those uncertain times together and have your back. Thank you for continuing to trust Serenity Movers with your moves!

The Team at Serenity Movers.

James Smith 2026.06.01

     

Very impressed. Before, during and after, the communication between me and the company was excellent. I was promised a 5 star service and got 6 stars.. The 3 friendly movers showed up at the time they said they would, provided excellent, swift service and constantly asked if there is anything that we needed assistance with. The move out of the old apt and into the new apt was FLAWLESS and not one item was damaged.

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Reply from Serenity Movers 2026.06.01

Thank you James for your kind words. It was a pleasure providing you with our NYC moving services. Glad it all worked out with the elevators tight schedule. Enjoy your new home.

The serenity movers team.

Vivian Coffield 2026.05.31

     

My mom needed her furniture, packed and taken to storage because NYCHA was going to check for asbestos. The movers were very professional packed all of her furniture and items neatly. The big items were taken to their storage facility, and the smaller items were left in the apartment boxed and taped. Three weeks later they brought the items back and put her big furniture for example, her bed back together as it was. We highly recommend them.

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Reply from Serenity Movers 2026.05.31

Thank you Mrs. Coffield for taking the time to share your Mom moving experience with us. So happy we could ease the move stress on her.

The serenity movers team.

maria martinez 2026.05.28

     

Loved their service didn't have to do much thank you for the service

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Reply from Serenity Movers 2026.05.29

Thank you Maria for your kind words. Glad to hear your move worked out well. Enjoy your new home.

The serenity movers team.

Michelle Grant 2026.05.28

     

The movers showed up on time and was very helpful. They were respectful, treated my property with care. They worked so fast and efficient. They packaged everything so neatly. I was very happy and pleased with the job they did. Would hire them in a heartbeat, again and again!

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Reply from Serenity Movers 2026.05.28

Hi Michelle,

Thank you so much for the wonderful 5 star review! We are absolutely thrilled to hear that our team arrived on time, worked efficiently, and took such great care of your belongings.

Providing a seamless, respectful, and stress-free moving experience in NYC is always our top priority, and knowing you’d hire us again in a heartbeat is the highest praise we could ask for!

Enjoy your new space, and we look forward to helping you with any future moves!

Best regards,
The Serenity Movers Team

flyingpizza XXL 2026.05.27

     

Serenity Movers provided my family professional and excellent moving and storage experience. The moving staff was very knowledgeable and handled every item with great care and patience. Shout out to the staff that took off the door to specifically move out the couch and then reattach the front door! We had no problem with Serenity Movers and all items were in the same condition prior to the move out. Highly recommend Serenity Movers for any moving needs!

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Reply from Serenity Movers 2026.05.28

Wow, thank you for the high praise! Our team always goes the extra mile literally taking doors off to protect your furniture! As dedicated Manhattan movers, we aim to make every moving and storage job completely stress-free. Thank you for choosing Serenity Movers and for sharing your great moving experience!

The Serenity movers team.