Verified Company
I have been searching for an honest automotive business in Reno for years and have finally found it. Everyone here was so kind, patient, understanding, and went above and beyond to help me out. I won’t be taking my car anywhere else!
What customers say about Roy Foster's Automotive
Recent reviews
What a relief to receive actual customer service for a change! Had a great experience at Roy Foster's Automotive. They were friendly, attentive, helpful & quick. Dropped off my truck as a walk-in (no appointment) at 10am & it was finished by 4pm. Great service, very fair pricing unlike some other very large Ford dealers that may be located on S. Virginia in Reno. I plan on telling any of my friends who may need a mechanic about this shop.
Bravo!
Mike and his group were awesome and I would recommend anyone to use their services. Was not overcharged like other shops in town.
Reply from Roy Foster's Automotive
2026.11.06
Thank you for your feedback, Rick! We’re so happy to hear you had a great experience with Mike and the team. We strive to offer fair pricing and excellent auto service. We look forward to seeing you again!
Extremely professional and reliable services. They stand behind their work and go above and beyond to ensure the work is done right!
Reply from Roy Foster's Automotive
2026.11.06
Thank you for your wonderful feedback, Chris! We take pride in our professionalism and are glad to hear that our efforts have met your expectations. If you need our services again, please don't hesitate to reach out.
We recently started using Roy Foster's for our fleet vehicles and they have done a great job on each of our vehicles. The staff is really informative and ensures we understand all work that needs to be preformed on our vehicles. We primarily have worked with Mike, upfront, and Brandon, the tech, and we haven't been disappointed with their work and highly recommend going here for any of your car needs!
Reply from Roy Foster's Automotive
2026.11.03
Thank you for your wonderful review, Eric! We're glad to hear that Mike and Brandon provided you with informative service for your fleet vehicles. Your recommendations mean a lot to us. If you need any further assistance or have questions in the future, please feel free to reach out.
Came in with no appointment from out of town. Got a ton of work done along with full diagnostics. Can't say they are the cheapest but that is not always what I look for. I did get thorough and conscientious work done to a vehicle that I depend on for long road trips. I was in town for a medical appointment and they provided Lyft rides to and from the service center free of charge. Very nice touch.
Reply from Roy Foster's Automotive
2026.10.30
Thank you for your thoughtful review. We're glad to hear you found our diagnostics thorough and appreciated the complimentary Lyft service. Your vehicle's reliability is important to us, especially for long trips. If you ever need assistance again, please don't hesitate to stop by.
I came in because I have an oil leak. Have. Immediately “it’s going to be $230 something to put the UV stuff in the car to find the leak.” I mean if it’s that sure of a test, okay that’s fine… Tell me why I paid $260 for “possibly” and no UV test because it was just so obvious where the leak was that it didn’t need the test… but there’s no definitive answer but three possibilities that will cost me $680 something more quite possibly. But my complimentary inspection of the rest of my car… told me I needed to get new wiper blades… I got them two weeks ago and it’s literally my dirty windshield.
Reply from Roy Foster's Automotive
2026.11.02
We're sorry to hear you left feeling frustrated and without clear answers. The diagnostic charge was for our technician's time to inspect and locate the oil leak, rather than specifically for a UV test. During the inspection, we found multiple areas of concern, including the oil filter, valve cover gasket, and oil pan gasket. Because oil had spread throughout the engine, we recommended addressing the identified leaks, cleaning the area, and rechecking to make sure nothing was missed. We apologize if this process and our recommendations weren't clearly explained. We also appreciate your feedback about the wiper blades and understand your frustration. We never want you to leave feeling confused about the service you received, and we'd welcome the opportunity to discuss your concerns further.
Roy Foster Automotive has been taking care of my vehicles for several years. They are very courteous and professional. Would recommend them to anyone.
Reply from Roy Foster's Automotive
2026.10.30
Hi Lorie, thank you for your continued trust in Roy Foster Automotive. We appreciate your kind words about our courteous and professional auto service. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out!
Everyone was friendly and the work was done efficiently hand in a timely manner, that greatly appreciated
Reply from Roy Foster's Automotive
2024.03.22
Thank you for your kind words Michael! We're thrilled to hear that you had a positive experience with us. If there's anything else we can assist with in the future, please don't hesitate to reach out.
Honest and Trustworthy
Reply from Roy Foster's Automotive
2026.10.27
Thank you for sharing about your recent auto service visit with us! Happy to hear that you found our team to be honest and trustworthy.
I’ve been here twice now and both times the service has been excellent. Great communication through the whole process. Shout out to Nick for being super friendly as well. I will definitely be back 👍
Reply from Roy Foster's Automotive
2026.10.27
Hi Jack! Thank you so much for coming back to see us and sharing your experience! We're happy to hear both auto service visits have been great ones. Keeping you informed and making sure you feel comfortable throughout the process is important to us. We'll be sure to pass your kind words along to Nick! We truly appreciate your trust in our team and look forward to seeing you again!
Thorough, competent, friendly. They welcomed us AND took care of our car. They were upfront about the cost and didn't throw in any extras.
Reply from Roy Foster's Automotive
2024.06.20
Thank you for your kind words Martin! We strive to provide excellent service with transparency and respect. We're glad you had a positive experience with us and we look forward to welcoming you back. Safe travels!
Working with Roy and Jaqueline Foster on our recent project for Roy Foster Automotive was a pleasure from start to finish. They communicated clearly, made decisions promptly, and were respectful of our time and expertise throughout. They knew what they wanted, and they were open to suggestions when we had them. It’s rare to work with someone this organized and easy to collaborate with. We’d gladly work with them again and highly recommend Roy Foster Automotive!
Treasure S. (Premier Woodworking)
Reply from Roy Foster's Automotive
2026.10.23
Thank you for the wonderful review, Treasure! We greatly appreciate your feedback and are thrilled to hear about your positive experience working with us. We look forward to collaborating again in the future. Your recommendation means a lot to us!
We are traveling from out of state and are extremely pleased with the service.
Reply from Roy Foster's Automotive
2026.10.20
Hi Kay, thank you for choosing us during your travels! We're delighted to hear that you're pleased with our auto service. Safe travels!
Huge shoutout to Randy at Roy Foster’s Automotive! My friend and I were on a road trip and needed some air in our tire, and Randy was absolutely amazing! He went out of his way to help us and made sure we were good to get back on the road safely. His kindness, professionalism, and willingness to help really meant a lot to us. It’s not every day you come across someone who genuinely cares about helping others. Thank you, Randy, for the outstanding customer service! We truly appreciate you and highly recommend Roy Foster’s Automotive!
Reply from Roy Foster's Automotive
2026.10.16
Thank you for the awesome review! Randy is dedicated to providing exceptional customer service and ensuring everyone's safety on the road. We are delighted to hear about your positive experience and will continue to uphold our standards of professionalism. Come back soon for any automotive needs!
Best Best service !!!service ever!!!
Reply from Roy Foster's Automotive
2026.08.14
It was so great to see you at the shop Carol! Thank you for letting our team take great care of your vehicle!
From scheduling to getting my vehicle back…top notch service. Thank you.
Reply from Roy Foster's Automotive
2026.10.13
Thank you for your kind words Johnny! We are thrilled to hear that you had a top-notch experience with us from scheduling to vehicle pick-up. Your satisfaction is our priority, and we look forward to serving you again in the future.
An exceptional experience. Reasonable prices. Outstanding customer service. 100% recommended.
Reply from Roy Foster's Automotive
2026.10.12
Thank you for your the awesome review Jonathan! Happy to hear about your exceptional experience with us. Providing outstanding customer service at reasonable prices is always our goal. We truly appreciate your recommendation!
2 new tires and all that goes with that; brake inspection and whatever was needed; oil change; struts; everything needed to keep this 23 year old 4Runner running good. Fantastic service. Thank you Nick and all staff!
Reply from Roy Foster's Automotive
2026.04.03
Thank you for trusting us with your 4Runner! We're thrilled to hear that our team was able to diagnose and fix the issues promptly. We're always here to ensure your vehicle runs smoothly for another 100K miles. Looking forward to seeing you again for any future maintenance needs Connie!
Frequently asked questions about Roy Foster's Automotive
How many reviews does Roy Foster's Automotive have?
Roy Foster's Automotive has 1,060 reviews on Trustindex, collected from Google and Trustindex.
What is Roy Foster's Automotive's average rating?
Roy Foster's Automotive is rated 4.6 out of 5 based on 1,060 reviews. 86% of reviewers gave five stars.
Are Roy Foster's Automotive reviews verified?
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