Royal Motor Grandeur Pte Ltd Reviews

I would like to thank Royal Motor Grandeur for the most pleasant transaction ever. I recently purchased a car from them, and they were nothing short of hospitable. Especially Amos, he has gone above and beyond to address every query that I had. Kudos to Royal Motor Grandeur for having such a valuable member in their team. Thank you guys!

Kenny has been very helpful and patient in the course of our car-hunting. We were looking for a suitable choice over a fairly long period of time. Kenny continued to demonstrate his professionalism each time despite many rounds of recommendations and follow-ups. He has been very candid in his dealings with us and trust has built up over time. After we decided on our choice, he made sure that most of our requests were taken care of and ensured a smooth handover. This gave us peace of mind knowing that we could turn to him if we needed support in the future.

I would highly recommend Kenny if you are looking for a professional advisor and a hassle-free experience!

I recently had the pleasure of working with Seven Lee at Royal Motor Granduer , and I must say, he's been an absolute delight to work with! Seven Lee's exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. I highly recommend Seven Lee and Royal Motor Granduer to anyone seeking a hassle-free and top-notch experience.

I bought my New Honda ZRV Z MODEL from Jayden & Kenny from Royal Motor Grandeur Ubi Branch. I was really impressed with the entire experience! The staffs are friendly, helpful and knowledgeable, guiding me through all the options without any pressure.

The selection of cars was great, and most importantly Jayden & Kenny were fully transparent and honest throughout the whole process. I was able to make an informed decision, and the buying process went smoothly without any hassle from loan until the car collection.

If you’re looking for a reliable & transparent dealership, we highly recommend Jayden and Kenny from Royal Motor Grandeur only from Ubi Branch for providing such a hassle-free car buying experience.

Kudos !

I wanted to take a moment to express my sincere appreciation to Kenny & Jayden for all the help and support throughout the process of purchasing my new car. Your professionalism, patience, and in-depth knowledge made the entire experience smooth and enjoyable. You guys truly went above and beyond to ensure that I found the perfect car for my needs.
It’s rare to come across someone as dedicated and attentive as you, and I’m grateful for your excellent customer service. Thanks to you, I’m driving away with a car I absolutely love!
I’ll be sure to recommend you guys to friends and family, and I look forward to working with you again in the future.
Thank you once again for everything!

Suraj and RMG have been of great help for me to own a reliable PHV that comes with an amazing Safety Sensing Suite, all with affordable financing. It's been a while - Suraj's after-sales service is still prompt and friendly. I highly recommend to talk to them first before your next purchase :)

Had a great experience at Royal Motor Grandeur. I visited them during the Raya promo period and Zhe attended to me. As first time car owners, we were not very familiar with many things, but Zhe was very helpful, patient and accommodating to our questions. He guided us and helped us select our eventual car. Couldn't be happier and highly recommend Royal Motor Grandeur!

I just wanted to take a moment to express my gratitude and appreciation for the exceptional service during my recent car purchase experience with Wei Jun and John. From the moment we stepped into the showroom, you greeted us with a warm smile and a friendly demeanor. You took the time to listen to our needs and provided us with the right suggestions and recommendations. I appreciate how knowledgeable you are about the products, and your willingness to answer all my questions.

Your enthusiasm and commitment to providing excellent customer service are truly commendable. You went above and beyond to ensure that we were satisfied with our purchase, and we are grateful for your efforts.

Thanks to Wei Jun and John, we drove away a completely satisfied customer.

Was assisted by Marco Tay on the purchase of our first car. He was patient tending to the questions i had and replies though he was on leave to inform same, which i appreciated. Smooth transaction and communication from start to handover of vehicle.

Exceptional Service from Zeon!

I recently had the pleasure of working with Zeon while purchasing my new car, and I couldn’t be happier with the experience. From the moment I walked into the dealership, Zeon was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle.

He took the time to understand my needs, answered all my questions with patience, and never made me feel pressured. His expertise and transparency made the entire process smooth and stress-free. He went above and beyond to ensure I got the best deal possible, and his customer service was outstanding.

If you're looking for a reliable and honest car salesman, I highly recommend Zeon. He made my car-buying experience enjoyable, and I’ll definitely be coming back for future purchase!

Great place to buy a vehicle! We recently bought a new car from Royal Motor Grandeur Pte Ltd and have a chance to work with Suraj. He made the entire experience seamless and stress free. We requested to get our car earlier and he had everything really just in time!
Highly recommended to look for Suraj is you are looking for a new car!

Saw through facebook that they having in house event, so went down to take a look, our salesman zeon is very patient and will answer all my enquiry and will know whats my main point of looking for the car. After all the detail explanation for the loan and everything, decided to go ahead with the purchase, coe bidding to handover very smooth, will definitely recommended to find zeon from royal motor grandeur.

Thank You Royal Motor Grandeur & Salesman, Zeon!
First Timer on Car Purchase
Zeon was Patience and Knowledgeable
Guiding through on what to take note on owning a Car.

The process was smooth & fast
Most importantly, Thank You Royal Motor Grandeur for the 1 Bid Guaranteed COE without Topup despite a $8,000 increase in COE

ThankYou!

Good experience with Sales Rep Wei Jun .
Guaranteed COE with no top up .
Good service and helpful with the whole process until vehicle collection .
Recommended .

Excellent Service by the Salesman Mr.Kenny and Mr Zhe, providing explanation and timely delivery.Thank You both of you..👍👍👍

I recently had the pleasure of working with Kenny when purchasing a new vehicle at Royal Motor Grandeur. From start to finish, Kenny provided truly exceptional customer service that went above and beyond my expectations.
Right from the initial introduction, Kenny made me feel at ease with his warm personality and eagerness to understand my specific needs and preferences in a vehicle. Rather than trying to push a sale, he took the time to actively listen and ask questions to narrow down the options to models that would be a great fit.
Kenny's product knowledge was incredibly impressive. He could speak in-depth about the features, performance, safety ratings, and technology for each vehicle we considered. His insights helped me weigh the pros and cons to ultimately make a fully informed decision I felt confident about.
What struck me most was Kenny's patience, responsiveness, and attention to detail throughout the entire process. He was always available to answer my questions promptly. When I had additional requests, like taking another test drive or looking at different trim levels, Kenny went out of his way to accommodate me without any air of annoyance or rushing.
Even after the sale was completed, Kenny has continued to follow up and ensure I have everything I need as I get acquainted with my new car. His stellar after-sale service reinforces what a valuable asset he is to the Royal Motor Grandeur team.
I wholeheartedly recommend Kenny to anyone shopping for a new or pre-owned vehicle. His combination of expertise, genuine care for his customers, and commitment to excellence in the car buying journey is second to none. Thanks to Kenny, I drove away a completely satisfied customer.

Video advised all these promises and 1.48% loan, when enquired they told me its not applicable to commercial vehicles. Also there's apparently no 1st month free installment and none of the said promises. Very misleading and clickbaity.

As a first time buyer, I recently purchased my very first car from Royal Motor Grandeur Pte Ltd, and I couldn’t be more satisfied with the experience. From the initial communication with Bary through WhatsApp, everything was clear, concise, and handled with great professionalism. He provided all the information I needed, which made the decision to visit the dealership an easy one. When I came down in person to view and test drive the car, Kenny took over, and the entire process went smoothly from start to finish.

Kenny and Bary were incredibly transparent throughout, providing clear and honest information, without any pressure or pushiness—something that really stood out to me. They were always happy to address any questions I had, ensuring that I felt confident and well-informed every step of the way. There were a few minor imperfections on the car that were promptly taken care of, which gave me great peace of mind knowing that the car was in pristine condition upon handover.

The professionalism, attention to detail, and genuine customer care provided by both Kenny and Bary made my first car purchase an experience I’ll always remember. Highly recommended to anyone looking for a reliable and trustworthy dealership!

I was being served by Kenny and Amos. Great sales man and good customer Service fm both of them. They know our requirement and expectation and got our dream car in within pur budget. Good job guys and thank you.

We recently purchased a brand new Honda Vezel thru Suraj (9800 2529) from Royal Motor Grandeur @Ubi. My husband and myself were very glad to served by him throughout the car buying journey as well as the after-sales supports.

He made everything smooth and enjoyable. He helped us to secure the loan with a lower interest rate. With his expert recommendations, we managed to make good choices on the car buying deals, accessories and etc.

We collected our new car in mid-Dec’24. In the past one month, Suraj always respond promptly to our messages/calls. He was so helpful to clear our doubts even after-sales.

We highly recommend Suraj and thank him for providing such a hassle-free car buying experience. Good job 👍