Verified Company
One of the best experience and service Ive ever had. Josh was patient, passionate about his job and extremely helpful. He made sure i walked out with my bike all setup and happy. Which he did. I highly recommend this store, the workers and especially Josh.
Extremely happy with my purchase
Reply from Ridley's Cycle - Westhills
2026.06.16
Thank you for the fantastic review! We're delighted to hear that Josh provided such an exceptional experience. His patience, passion, and commitment to making sure every customer leaves with the right bike and a smile are qualities we're incredibly proud of.
I just had the most wonderful phone call with John from the service department. He was super kind, quick and helpful. Big ups John! I appreciate you! Very excited to come pick up my bike.
Reply from Ridley's Cycle - Westhills
2026.06.16
Thank you so much for taking the time to share this! We're thrilled to hear that John provided such a positive experience. Being kind, responsive, and helpful is exactly the level of service we strive for, and we're glad he made your call such a great one.
We'll be sure to pass your kind words along to John. Feedback like this means a lot to our team. We appreciate your support and are excited for you to get back on your bike.
We'll be sure to pass your kind words along to John. Feedback like this means a lot to our team. We appreciate your support and are excited for you to get back on your bike.
Nemo and Greg were awesome! They provided great service. Ridley never disappoints. Thank you!
Reply from Ridley's Cycle - Westhills
2026.06.13
Thank you for the great review Pamela! Nemo and Greg are awesome! We will be sure to share your feedback with them and look forward to helping you with any future bike needs.
I went in to see what size fits and what bikes are there available, Joe helped me with everything and helped me to choose the bike that fits my needs.
Reply from Ridley's Cycle - Westhills
2026.06.10
Hi Oleg,
Thank you for the great feedback. Glad to hear Joe got you all hooked up with everything. See you again.
Thank you for the great feedback. Glad to hear Joe got you all hooked up with everything. See you again.
Bought a bike today and Jason was super helpful. Very knowledgeable and kind folks. Would recommend đź‘Ť
Reply from Ridley's Cycle - Westhills
2026.06.09
Thank you for the great feedback! We're thrilled to hear Jason was able to help you find the right bike. Providing knowledgeable, friendly service is what we strive for, and it's wonderful to know your experience reflected that. Enjoy your new bike, and thank you for the recommendation!
I would highly recommend visiting this Bike shop. The staff are extremely kind and helpful. I purchased a few items and they were able to add it to my bike immediately. I was very happy with the service of kindness they provided
Reply from Ridley's Cycle - Westhills
2026.06.09
Thank you for the recommendation! We're thrilled to hear you had such a positive experience with our team. Providing friendly, helpful service and getting riders back on the road quickly is what we're all about. We appreciate your support and look forward to helping you again in the future.
Fantastic shop! I desperately needed my bike serviced and after calling around to several other shops—where I was either quoted wait times that seemed to be measured in geological eras or couldn't even get someone to answer the phone—I gave Ridley's a call.
They answered all my questions right away, and when I brought my bike in, Nemo was there to lend a hand... or maybe a fin. He got everything booked in quickly, and somehow the team had my bike serviced and ready to roll within a day.
The service was fast, friendly, and professional. At this point I'm convinced they have a secret pit crew hiding in the back. Absolutely unreal work. Thanks, Nemo and the Ridley's team!
Reply from Ridley's Cycle - Westhills
2026.06.07
Thank you, Shellina! We're so glad we could get your bike serviced and back on the road quickly.
Nemo and the team will appreciate the kind words, and while we can't confirm the existence of a secret pit crew, we do have an amazing service team working hard behind the scenes!
Thanks for choosing Ridley's, and we look forward to seeing you again.
Nemo and the team will appreciate the kind words, and while we can't confirm the existence of a secret pit crew, we do have an amazing service team working hard behind the scenes!
Thanks for choosing Ridley's, and we look forward to seeing you again.
The place to go when you need your bike serviced or anything related. Nemo at the service desk is super friendly and takes the time to explain what's going on with your bike, and Greg the mechanic makes every effort to get you back on the trail as quick as possible. I also have to give a shout out to John at the service desk for his honest bike/product knowledge as well as Barry on the bike equipment/sales side that is always helpful with anything you need.
My favourite bike shop in Calgary.
Reply from Ridley's Cycle - Westhills
2026.06.06
Thank you for the amazing review! We're lucky to have such a dedicated team, and it's great to hear that Nemo, Greg, John, and Barry all played a part in making your experience a positive one.
We truly appreciate your support and are honored to be your favourite bike shop in Calgary. We look forward to helping keep you rolling for many rides to come!
We truly appreciate your support and are honored to be your favourite bike shop in Calgary. We look forward to helping keep you rolling for many rides to come!
Sales person Josh Viviers at Ridley’s Cycle on 10th street NW Calgary was absolutely top-notch in helping me choose the perfect bike. He took the time to understand my needs, answered every question with patience and expertise, and made the entire experience enjoyable and stress-free. His knowledge, professionalism, and genuine care were outstanding. We couldn’t be happier with our purchase and highly recommend Josh and Ridley’s Cycle Calgary to anyone looking for exceptional service. Thank you Josh.
Reply from Ridley's Cycle - Westhills
2026.06.06
Thank you for the fantastic review! We're thrilled to hear Josh helped you find the perfect bike and made the process enjoyable and stress-free.
We'll be sure to pass along your kind words to him. Enjoy your new bike, and we look forward to seeing you again soon!
We'll be sure to pass along your kind words to him. Enjoy your new bike, and we look forward to seeing you again soon!
I had such a great experience with this shop! Zach you are a gem and I am super thankful to you for being so practical, honest and showing me how to take better care of my bike with thorough explanations and all your time with the road bike.
Josh, you were great too!
Thank you both!
Reply from Ridley's Cycle - Westhills
2026.06.06
Thank you so much for the kind words! We're thrilled to hear you had such a great experience with us.
We will be sure to pass your feedback along to Zach and Josh. Zach has a real talent for breaking things down in a practical, easy-to-understand way, and we're glad he could help you feel more confident caring for your bike. It's also great to hear Josh helped make your visit a positive one.
We will be sure to pass your feedback along to Zach and Josh. Zach has a real talent for breaking things down in a practical, easy-to-understand way, and we're glad he could help you feel more confident caring for your bike. It's also great to hear Josh helped make your visit a positive one.
Went to buy some brake levers from these guys and they were out of stock in a 22.2mm handlebar. I was instructed by a bike tech there that I should buy a specific pair off the site. I did so after his guarantee that they would work and upon receiving them they were for 31.4mm so no good at all. I have tried multiple times to reach out to online sales department about the possibility of exchanging these and no one has ever replied to me. I’d go to the either of these locations but neither are convenient for me and it’s not worth the time for what they’re worth. Ended up just going to another bike shop to get the right part and for less…
Too bad the online sales people are ruining further business. And too bad the guy I spoke to wasn’t more interested in what I was actually talking about.
Reply from Ridley's Cycle - Westhills
2026.06.04
Hi Gianni,
Thank you for the feedback and our apologies for our online department not responding to you. We will absolutely take the levers back and provide you with a refund. Please reach out to bradr@ridleys.com if you have any questions.
Thank you for the feedback and our apologies for our online department not responding to you. We will absolutely take the levers back and provide you with a refund. Please reach out to bradr@ridleys.com if you have any questions.
