QC Kinetix (Springfield) Reviews

Michael 2026.09.16

     

I had treatments for my shoulder and they did seem to work. My only complaint is on the day of my last treatment I waited over an hour and a half in a small waiting room full of people over 65 during the peak of flu season. The difference between waiting in an emergency room and a doctors office is that here, I have already paid nearly $8000 dollars for the treatments. I should not be made to wait. The provider said that he likes to give all the new clients time to have there questions answered. Suggesting the reason for my delay. That is all well in good so in that case schedule them all on the same day or at the end of the day. It is disrespectful to make paid clients wait excessive amounts of time. Update. My treatment for my shoulder helped with the pain for about 8 months and then wore off quickly. The pain came back like gangbusters. I have to also share that while I was receiving treatment no one ever asked me how I was doing or if I thought the treatment was working. In fact, no one spoke to me while I was there unless I spoke to them first. This includes the phlebotomists, and the receptionist. The only person who had anything to say was "Bob" the finance guy. After treatments were complete there was absolutely no follow up. I am having my shoulder replaced tomorrow. It was really for me a waste of $8000.00.

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Reply from QC Kinetix (Springfield) 2025.02.26

Michael

We truly apologize for your long wait as we only had one provider for that day. We always strive to take minimal time as we understand that the waiting room is small but also we aim
to provide concierge service. We will definitely take your concerns and implement a better process in the future! In thr meantime if I can be any assistance, please email me at vpatel@qckinetix.com!

Patricia Rodriguez 2026.09.02

     

The booking process is terrible. I had a call with someone and she was having computer issues and needed to call me back. Then I got an AI text message and booked an appointment through there. The appointment never went through, but I didn't know until I got another text the day of my appointment asking me if I wanted to book an appointment. Overall, terrible booking experience leads to me losing trust in the services. Not going to move forward if booking is difficult.

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Reply from QC Kinetix (Springfield) 2026.09.02

Patricia,

The AI system was unfortunately down the day you were booking the appointment but rest assured that is not now back and running. Please
accept this sincere apology . We would like to assure you that this will not happen again

Dustin Watson 2025.10.20

     

I started my journey with QC Kinetix back in May of this year. My original consultation taught me everything I needed to know that THIS was the right treatment for me! I hurt my back in 2019 and it had been a rough 6 years. Constantly throwing my back out, even with multiple injections and going through plenty of physical therapy. Nothing was working. QC Kinetix has allowed me to start living pain free again after years of struggling with the pain. I highly recommend anyone who is struggling with Joint pain to check them out for your FREE CONSULTATION!! It changed my life and I truly believe it can change someone else's in the same fashion!!

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Reply from QC Kinetix (Springfield) 2025.10.20

Thank you, Dustin Watson! We’re so glad QC Kinetix in Springfield was able to help with your joint pain relief. Our team is committed to providing non-surgical solutions that restore comfort and mobility.

Tanya Lee 2025.03.06

     

I was diagnosed with severe osteoarthritis of the left hip. The only option given to me was a total hip replacement. Four days before my surgery I consulted with QC Kinetics. The staff was professional and extremely informative. I loved that all cells came from my body. Nothing synthetic. I received the first injection that day. The next day, I had unbelievable pain relief! I quickly cancelled that surgery feeling so grateful. As I write, I’ve had 4 of the 5 prescribed injections and my hip feels amazing. Exactly 2 months after I was scheduled to have a complete hip replacement, I am dancing and moving around pain free like I haven’t in years!! Thank you team Springfield!!! I can’t wait to get the last injection! I highly recommend investing in your health at QC Kinetix Springfield! Health is everything.

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Reply from QC Kinetix (Springfield) 2025.03.07

Thank you for the recognition, Tanya. We always aim to provide kind and caring service, and we're happy to know we've succeeded. Let us know if there's anything else we can do for you!

Marc Verelst 2024.10.09

     

Excellent care, both before signing up for the sessions and during the procedures that followed. Manager and staff are very experienced and very caring, polite and friendly. QCKinetics worked wonders on both my arthritis pain in both my hands and gave me back my abilities to function normally, without pain. Thank you all at QCKinetics, Springfield, MA.

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Reply from QC Kinetix (Springfield) 2024.10.10

Thank you for trusting us! We work hard to ensure our patients' visits are as seamless as possible with our high-quality service. Please don't hesitate to let us know if there's anything else we can do for you.

Laura Anne Yoga 2024.08.29

     

Last year I was diagnosed with a torn Lebrum in my left hip. They said it was degenerative, so didn’t suggest going in and repairing it because it would only tear again. The next option would be hip replacement. I made an appointment with QC kinetics and the day of my consultation received my first injection. I went back every two weeks or so from my scheduled injections. And yesterday just had my very last one. The staff is awesome, they’re very professional and all very welcoming, I would highly recommend this team. Jacob Administered majority of my injections, including my stem cell injection. He explained everything in detail, as he did, the procedure. Originally, I I couldn’t sleep on that side, walking was really becoming challenging and it would throb all the time it would ache when I sat, and now I have no pain. Although I know this won’t fix it completely. It will certainly hold me over for a couple years from getting a hip replacement. Thank you guys so much!

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Reply from QC Kinetix (Springfield) 2024.08.30

We’re delighted to hear about your positive experience with our team and the noticeable improvement in your condition. It's wonderful to know that our professional and welcoming staff, particularly Jacob, made your visits comfortable and informative. Your recommendation means a lot to us. Thank you for sharing your journey, and we're here to support you in the future.

Denise Salgado 2024.04.24

     

QC Kinetix has been a fantastic experience. The team is exceptional, demonstrating both professionalism and friendliness. I visited them to address persistent pain in my knee, shoulders, and neck, which had troubled me for more than a year and severely impacted my sleep. I'm thrilled to report that after six months of treatment, I'm now sleeping pain-free.

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Reply from QC Kinetix (Springfield) 2024.04.24

We're glad to hear about the positive impact our team at QC Kinetix has had on your well-being. It's wonderful to know that we could provide both professional and friendly care to address your persistent pain. We look forward to continuing to support you on your journey to better health and are excited to see you for your next visit!

Jill Skibel 2024.01.18

     

I made an appointment with QC Kinetics in September after being told by the orthopedic surgeon that I had arthritis in both knees and they could give me cortisone shots and will need both knees replaced eventually. To me the cortisone would have been just a band aid to my problem. So after hearing about QC, I made an appointment. I noticed a difference in my knees a few days after my first treatment. I still had some discomfort, but not the pain I had previously. As my treatment progresses, my knees keep feeling better and better. No more waking up in the middle of the night in excruciating pain. I have one more treatment left and I can't say enough for the way I am feeling. I have never been to a more friendly and welcoming office in my life. Julie greets me by name when I come in and Jeli and Jacob have been so professional and personable and have made this whole process actually enjoyable. The cost is steep, but with the results I am experiencing, it is well worth it. I highly recommend QC Kinetics in Springfield for their professionalism and for the amazing results that I have had with my knees so far.

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Leroy Farrior 2024.01.15

     

Hi my name is Leroy when I started QC Kinetix the proscess have been very rewarding for me far as my osteoarthritis my activity are much better than before and still improving,I recommend to anyone who experiencing pain from injury or arthritis to try this it works absolutely like it should you will feel better with out any downtime,and can continue your activities.

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Reply from QC Kinetix (Springfield) 2024.09.09

We're thrilled to hear that you've had a rewarding experience and that your activities have improved. It's wonderful to know that our service has been beneficial for your osteoarthritis. Thank you for your recommendation and for sharing your positive experience.