Property Matters

Property Matters Reviews

Excellent rating
     
4.9 | 627 reviews
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Property Matters
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Reviews

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4.9

| 627 total

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Angel Esteban
Angel Esteban 2025.12.16
     
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excelente ubicación, muy tranquilo y sobretodo muy bonito.La alberca esta escondida entre los departamentos Pero está muy bonita y limpia
Roanne
Roanne 2025.12.15
     
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This was a perfect getaway for my friends and I. We were accommodated with an early check in and we appreciate the response time! We had a minor issue and it was resolved right away! Love the location, the home was comfortable and we will definitely stay there again!
Daniel
Daniel 2025.12.15
     
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Perfect location close to the beach, restaurants, airport and supermarkets. Excellent service from Gama at the premises who responds quickly to requests and is very helpful.
Bob
Bob 2025.12.11
     
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I was taught that if you didn't have something nice to say, then don't say anything at all.
André
André 2025.12.08
     
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Gran estancia, un departamento muy lindo y en general unas instalaciones preciosas, sin duda pudiera regresar nuevamente!
Jose
Jose 2025.12.02
     
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Everything was great. The place looks exactly like the photos and everything was in perfect condition. The pool was amazing and really enjoyable. We had no issues during our stay, and we’d happily come back again.
Barb
Barb 2025.11.29
     
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We loved the well equipped condo. It was as described, spacious and beautiful. It was close to the beach, centro, restaurants and walkable. The hosts Willy and Gama were excellent to deal with and attentive. We were disappointed with the pigeon droppings on the patio around the plunge pool.
Susan
Susan 2025.11.27
     
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Pros: Great condo, Seemed slightly smaller in person than in pictures, as often happens. Lovely overall.Nice pool and grounds.10 min walk to beach.Convenience store across the street.Exc. communication.Cons: For our 5-day stay, for each of 2 bathrooms, 1 wash cloth, 2 hand towels, 1 bath towel, 2 small rolls of toilet paper were provided. In addition to 2 pool towels. No paper towels in unit. So bring disposable wash cloths with you. Plan to purchase toilet paper and paper towels. We used a/c only when first entering apartment at setting 21 or 22, for 1 hour or so and increasing settings to 23-24 and using ceiling fans most of the time we spent in condo, with air off after 2 hours. We were gone from condo approx 6-7 hours a day, with everything turned off. We still were slightly over the allotted KWh, even with a power outage for several hours. So watch your power usage as they suggest in the ad.
Romo Sandoval
Romo Sandoval 2025.11.25
     
Having Property Matters by my side is truly a huge win. I have a property in Bucerias that Maria and her wonderful team manage, and choosing them was honestly the best decision I’ve made. They are super professional, always helpful, and they handle every issue with so much care—my building had many problems, and they took care of everything as if it were their own home. My guests are always happy, the reviews are amazing, and I feel completely stress-free knowing my place is in their hands. I couldn’t be more grateful. Highly, highly recommended!
John Robinson
John Robinson 2025.11.25
     
Going to be year 5 for my wife and myself staying in the garden suite. We just love it there and could not be happier. Maria and her assistant Gamma take care of any thing we ask about. The housekeeping is a added bonus and done nice. 5 Star all day and great location and property is well taken care of.
Paula “Kitkat” Smith
Paula “Kitkat” Smith 2025.11.25
     
This will be our 5th year here. Maria is an amazing host. Quickly responds to any request. Gamma goes over and beyond to make sure all your needs are taken care of. Condo is well stocked.
Ricardo
Ricardo 2025.11.23
     
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Excelente lugar para descansar, además está super bien ubicado, las instalaciones bonitas y la alberca con una temperatura agradable
Mayra
Mayra 2025.11.22
     
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El departamento era espacioso y agradable… la alberca del condominio era bastante grande y fue divertido pasar ahí tiempo con mi familia. En nuestro caso, William fue nuestro anfitrión y siempre estuvo atento a nuestras necesidades.
Owen Prior
Owen Prior 2025.11.19
     
Our stay in Nuevo Vallarta I had an amazing stay at the Nuevo Vallarta Garden Suite! The suite is spotless, beautifully designed, and incredibly comfortable. The private garden area is such a peaceful spot to relax, and the whole place feels like a little oasis. The location is perfect—safe, quiet, and just minutes from the beach, restaurants, and everything you need. Check-in was seamless, and the communication was excellent from start to finish. What really stood out was the attention to detail: great A/C, fast Wi-Fi, fully equipped kitchen, and thoughtful touches throughout the space. It truly felt like a home away from home. I highly recommend this Airbnb and would absolutely stay here again!

Date of experience: 01 November, 2025
Reply from Property Matters 2025.11.19
Thank you, Owen! We're thrilled you enjoyed your stay and appreciated all the details that make the Garden Suite special. Your kind words about the space and location mean so much. We'd love to host you again!
Alan
Alan 2025.11.17
     
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El lugar es mas amplio que en las fotos, las areas comunes del departamento son bastante amplias y las habitaciones comodas, todo bien
Maria Griselda
Maria Griselda 2025.11.17
     
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lugar muy agradable.. comodidad .. tranquilo realmente recomendable para pasar en pareja excelente experiencia
Bianca
Bianca 2025.11.16
     
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Súper agradable todo, desde la comunicación hasta el hospedaje, súper limpio y muy tranquilo el lugar, es una estancia muy agradable.
Ana
Ana 2025.11.14
     
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Un excelente lugar para vacaciones familiares, alojamiento cómodo y muy bonito, cerca de la playa, lo mejor es que te pueden rentar una camioneta y eso te facilita todo.
Kathy
Kathy 2025.11.11
     
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The unit was clean and just like the photos. We appreciated the plunge pool on the balcony. Great spot for morning coffee and end of the day to relax. Rooftop pool was lovely, gorgeous view and we met some nice people. Location was close to restaurants, shopping and bus stops to Sayulita and La Cruz. We walked everywhere! A block from the beach, and beach access at the end of the building. Highly recommend!

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