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What customers say about Proper Advice
Recent reviews
Proper advice made the whole experience smooth and stress free. I was kept informed throughout each stage of the process and the team were on hand for any questions I had.
Highly recommend!!
Huge thanks to both Amy and Harry for their support during our re-mortgage process. Always reassured me when I had concerns and kept us informed throughout. Extremely happy with the service provided. I'll be back in touch when our deal runs out.
I would highly recommend Proper Advice. From start to finish, they were always in regular communication with me and kept me fully informed throughout the remortgage process. They made everything straightforward and easy to understand, and importantly, they showed me exactly how much I could save by remortgaging.
The service was professional, friendly and genuinely helpful. I wouldn’t hesitate to use Proper Advice again and would highly recommend them to anyone looking for a remortgage broker.
Remortgaged with proper advice, all member of the team really helpful and professional, got me a great deal and completed within 2-3 weeks. Would recommend and use again in the future.
Great service for remortgage. Daniel could not have been more helpful in finding the best mortgage to suit our needs. All communication was answered promptly by Daniel and his team, who provided advice and liaised with the solicitor and lender on our behalf for anything we wanted to know, nothing was too much trouble. We completed in two months with no issues. Highly recommend.
I cannot rave about this company enough. Amy and Tom have saved me over £400 per month by moving my mortgage and knocked 4 months off it. I hardly had to do a thing. They also had it completed within a month. Thank you so much guys. It’s made a big difference to everyday life for me. Myra.
Dan was fantastic and was great at communicating throughout the process. He got me a competitive deal quickly, would recommend them in a heartbeat.
We couldn't recommend Harry and Amy enough.
From the very beginning, they were absolutely fantastic and made what was a stressful process feel so much easier. They didn't just help us secure our mortgage - they supported us every step of the way with everything that came afterwards too.
As first-time buyers, we had so many questions, but Harry and Amy were always there to answer them, no matter how big or small. They kept us reassured throughout the entire process, explained everything clearly, and made us feel so supported from start to finish. Their communication was phenomenal!
Their professionalism, knowledge, and genuine care made all the difference. We are so grateful for everything they've done and wouldn't hesitate to recommend them to anyone looking for mortgage advisors. We will 100% be using them again. Thank you both for helping us get into our first home!
Went to these for a remorgage. All I can say is what a team .from the first communication through to the end.
Thanks again michael
We had a very smooth remortgage process from start to finish. We were really impressed with the level of service, knowledge and expertise of the team. I wouldn’t hesitate in recommending to anyone and we have already agreed that we will use again when our current mortgage is due for renewal again. Thanks all for your hard work!
I have used this company several times now and the service is second to none.
Nina was a massive support I cant thank her and the team enough
Jack and Georgia have been wonderfully helpful and supportive during the whole process of sorting out my mortgage. They respond quickly and make every effort to find the mortgage that best suited my needs. At no point did I feel pressurised or unsure and wouldn’t hesitate to recommend them.
Incredible service. No pressure, excellent efficient communication in a way that suited us. Brilliant deal that we did not think possible. Life changing. Thank you to Amy who help us through every step and Harry who from day one gave us confideNce
Exceptional service, quick process
Great communication throughout the remortgage process! Michael and Nina were exceptional from beginning to end, making the entire experience smooth and stress-free. They secured a great rate and finalized everything within just one month. Highly impressed with their efficiency and professionalism.
Date of experience: 30 June, 2026
Date of experience: 30 June, 2026
I cannot recommend Proper Advice highly enough, especially Nina. From my first conversation with Michael through to completion, They were knowledgeable, professional, and incredibly supportive. Nina took the time to explain every step of the mortgage process clearly, always responded promptly to questions, and made what could have been a stressful experience feel straightforward and manageable. I have used this company for the best part of 10 years.
Nina went above and beyond to find the best options for our circumstances and kept us updated throughout. Her expertise, attention to detail, and genuine care for her clients really stand out. Thanks to Nina and the team at Proper Advice, securing our mortgage was a smooth and positive experience.
Thank you, Nina, for your outstanding service – I would not hesitate to recommend you to family and friends.
I initially contacted Proper Advice as an enquiry for a remortgage. After all the figures came back affordable, we decided to go ahead. The process was quick, easy with excellent communication. Most of the process was via an app/portal. When I had questions it took at least 24hrs to be answered. The whole process took around 3 to 4 weeks. Very happy customers. Thank you all.
Frequently asked questions about Proper Advice
How many reviews does Proper Advice have?
Proper Advice has 1,225 reviews on Trustindex, collected from Google and Trustindex.
What is Proper Advice's average rating?
Proper Advice is rated 4.9 out of 5 based on 1,225 reviews. 97% of reviewers gave five stars.
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