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If I could give a zero star I would. The food is terrible. How could a Haitian restaurant don’t know how to fried plantains. The turkey smells so bad everything was bad. I want a refund because I did not eat any of it. This is enough
What customers say about Tropical Island Restaurant
Recent reviews
I bought plates to go on the 14th about :9:15pm the food terrible I will never return there. I bought the spinach and the vegetables plate. The rice was super dry overall nasty
Reply from Tropical Island Restaurant
2026.08.04
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Reply from Tropical Island Restaurant
2026.08.04
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Reply from Tropical Island Restaurant
2026.08.04
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Unorganized place even on the phone can’t speak to someone get a direct answer or the person speaking to million ppl in the background forgetting you on the phone. THEY NEED TO HIRE A PERSON WHO FORCUS TO ANSWER PHONE AND SOMEONE WITH CUSTOMERS SERVICE EXPERIENCE IN THE FRONT
The food was good along with the service. But it was very hot 🔥 🥵 inside the dining area. That's the only reason l didn't give it 5 stars. They need the turn up the A/C ASAP!!!!
Reply from Tropical Island Restaurant
2026.08.04
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"I usually order the oxtail at night, so I always get a fresh batch of rice and perfectly cooked-down meat. This time, I ordered around 10 AM, and they sent me spoiled food that tasted undercooked, and the rice was very hard. I called the restaurant to explain what was going on, and the employee told me he couldn't do anything about it and to call DoorDash. The quality was terrible. I always order from them, but now I’m forced to look for another restaurant. I am incredibly unsatisfied with their customer service. Do not order dinner in the morning they will give you left overs . Take look at the pictures not fresh at all you guys need to do better
Reply from Tropical Island Restaurant
2026.08.04
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Great spot and excellent food. Really enjoyed ourselves.
Reply from Tropical Island Restaurant
2026.08.04
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Reply from Tropical Island Restaurant
2026.08.04
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Mushroom rice was good, steamed turkey.
Reply from Tropical Island Restaurant
2026.08.04
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Frequently asked questions about Tropical Island Restaurant
How many reviews does Tropical Island Restaurant have?
Tropical Island Restaurant has 798 reviews on Trustindex, collected from Google and Trustindex.
What is Tropical Island Restaurant's average rating?
Tropical Island Restaurant is rated 4.1 out of 5 based on 798 reviews. 66% of reviewers gave five stars.
Are Tropical Island Restaurant reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
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