Pest Masters Reviews (pestmastersmi.com)

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Pest Masters rating: 4.8 out of 5 from 177 reviews

4.8 | 177 total

Rating breakdown

5 stars

165 pcs

4 stars

2 pcs

3 stars

1 pc

2 stars

0 pc

1 star

9 pcs

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177 pcs

0 pc

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What customers say about Pest Masters

Recent reviews

Dawn Rydzon 2026.10.15

I first called solidified pest control a year and a half ago when my daughter came to visit and bought bed bugs with her they came and did an amazing job well after a year and a half we think someone we came in contact with had them and we got them again so I called solidified again the guy that came out was amazing his name was John he answered every question even if I thought they were silly he said no no question is silly he even told me to call his personal number if I had anything that I needed to ask anything I forgot to go over with them he did a thorough job of the house he called us when he was done explained everything I felt so much better after talking to him I really thought it was hopeless that I was going to have to throw all my things away I know we have to get one more treatment just to be safe but I know if I have any problems in the future I will call solidified again this company is an amazing company I'm so glad I found them. Thank you John for all your hard work you did an amazing job !!!

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Reply from Pest Masters 2026.10.20

Hi Dawn, thank you for the kind review! I believe you may have left your review on the wrong google business profile as we are Pest Masters and not Solidified Pest Control! Thank you and have a great day!

Michael Hadjinian 2026.10.05

Tom was exceptionally kind and helpful over the phone. I described our ant issue to him and explained what I had done so far to address the issue. Tom is honest and demonstrated integrity that is very rare in today's world. I am looking to hire this company's services in the Spring for a preventative plan in 2027.

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Reply from Pest Masters 2026.10.05

Thank you for the kind review Michael! We look forward to servicing your home come the spring, if any questions or issues arise before then just let us know!

Jeff Middleton 2026.09.29

jake was friendly and very knowledgeable. he did a great job explaining my situation, and why nothing could be done at this time. should I have a problem in the future (or suspected problem) i will definitely call again

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Reply from Pest Masters 2026.09.29

Thank you for the kind review Jeff! We are always here to help should you have any pest issues or questions!

Linda Dascenzo 2026.09.25

I have been using them for many years. They always do a great job, and are available to answer any questions. They are very careful with the products they use.

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Reply from Pest Masters 2026.09.25

Thank you very much for the kind review Linda we greatly appreciate it!

D Lederman 2026.09.17

Spoke to Tom and he gave me sound guidance to follow. He is someone I trust with the services I need.

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Reply from Pest Masters 2026.09.18

Thank you very much for the kind review, it is greatly appreciated!

Chris Mathews 2026.09.16

David always listens carefully and treats for the problem at hand. He's good at searching for the source and making sure he's using the correct product.

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Reply from Pest Masters 2023.11.17

Thank you for the kind review Chris! We appreciate your honesty!

Mel Marie 2026.09.11

I called and spoke with Jake regarding a potential issue at my workplace and he was super informative.

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Reply from Pest Masters 2026.09.11

Thank you very much for the kind review Mel! We are always here to help!

John M. McKenzie 2026.09.07

Lesahawn Brown did an amazing job securing our house. He was extremely professional and clearly takes his job serisouly.

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Reply from Pest Masters 2026.09.08

Hi there John,

Thank you for the kind review! Although I think you may have left this review on the wrong business profile. We do not have any employees or service technicians with that name. Thank you and have a wonderful day!

Diane M 2026.09.03

We have been using Pest masters for years and they always provide great service and solve any Pest issues that we have. Thank you!! Excellent service and great employees!

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Reply from Pest Masters 2024.06.05

Thank you so much for the kind review Diane!

Rich Shymanovitz 2026.09.02

Outstanding Service Tech - Thank you Joseph for the explanation of the application process

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Michael Keefe 2026.09.02

RIP OFF. They couldn’t id insect performed standard treatment..The tech promised they would return for free if the problem continues. Today I called and according to the contract, they refused to fix the problem. So they will snare you in contract hell and you will have wasted your $200.

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Reply from Pest Masters 2026.09.02

Hi Michael,
I believe you may have left your review on the wrong business profile. Here at Pest Masters INC. in Livonia, we do not have "contracts" and we do cover/ warrant our work.

If you would like to discuss further, please give us a call @ the office! 734-522-4640 or 800-934-4770

Paul Resetar 2026.08.27

Very helpful glad I called

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Reply from Pest Masters 2026.08.27

Thank you for the kind review Paul! Always here to help!

Shawn Disbrow 2026.08.24

Fantastic service from start to finish! Our technician, William provided excellent customer service, clearly communicated everything since we were home when he arrived, and was extremely thorough when it came to the safety of our pets. He let us know when he arrived and when he finished, and made sure we knew we could reach out anytime if we ever had an issue—they stand behind their services and will come back out as needed. They are truly fantastic, and it’s clear they have some of the best employees! Highly recommend!

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Reply from Pest Masters 2022.08.09

Thanks for the kind words :)

Gabrielle A. 2026.08.20

Great company - came out and got rid of our ant problem very quickly.

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Reply from Pest Masters 2026.08.24

Thank you for the kind words! Always here to help with any of your pest needs, especially Ants!

Gary MacDonald 2026.08.18

Perfect service. Resolve could not have been quicker and staff could not have been more concerned or polite. Full marks.

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Reply from Pest Masters 2026.08.24

Thank you for the kind review Gary! We are always here to help whether we can treat it for you or advise as to how to you may be able to correct it yourself!

Amanda Brendtke 2026.08.14

I just called an accident. Your company looking for a different one. I don't know whoever answered the phone, but they were extremely rude right away. Wowww.

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Linda Breakie 2026.08.08

We have used Pest Masters for 20+ years. They are a great local company to work with. There has not been any pest problems that they could not handle. Use Local!

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Reply from Pest Masters 2023.09.26

Thank you Linda we appreciate your business and the kind review!

rixx sizzles 2026.08.06

Joe came by with urgency due to our situation wasps in our 3 year old sons room. He was professional, personable, and an all around wasp slayer. Although I hope not to experience this issue in the future but this company will get my business going forward.

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Reply from Pest Masters 2026.08.19

We greatly appreciate the kind review, thank you !

Edie Raleigh 2026.07.28

Efficient, always responsive to my call. Very knowledgeable and does the job well. Very kind to my little dog, too! Pay for the year for ant & spider extermination. They come out twice a year and will come for any other pest at no extra charge. I also have the mosquito treatment monthly and it is great! That is an extra charge. Love them!

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Reply from Pest Masters 2026.07.28

Thank you so much for the kind review Edie! Always here to help with pest issues on Grosse Ile!

Michelle Wisniewski 2026.07.15

We have used this company several times for isolated issues. My recent call was answered by Tom. When I explained why I was calling he took the time to explain how I could very easily deal with the issue on my own with readily available supplies. His advice left him without the paid service call. This company has always been quick, reliable and wonderful for customer support and this is a great example of their honesty. Amazing.

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Reply from Pest Masters 2026.07.16

Thank you so much for the kind review Michelle, always here to help!

Frequently asked questions about Pest Masters

How many reviews does Pest Masters have?

Pest Masters has 177 reviews on Trustindex, collected from Google and Trustindex.

What is Pest Masters's average rating?

Pest Masters is rated 4.8 out of 5 based on 177 reviews. 93% of reviewers gave five stars.

Are Pest Masters reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

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Replies to 89% of reviews within 1 day

About Pest Masters

Pest Masters is based in Livonia, United States and is listed under Pest Control Service on Trustindex. On Trustindex, Pest Masters has collected 177 reviews from Google and Trustindex, with an average rating of 4.8 out of 5 — 93% of customers gave five stars. The company has claimed its profile and replies to 89% of reviews, usually within 1 day. Read the latest Pest Masters reviews below or share your own experience.

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