Pelican Diagnostics Reviews

Mark Kiff 2026.10.07

     

Cloned a secondhand fiat airbag module, works perfectly and super fast turnaround. Very pleased and would use again.

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Reply from Pelican Diagnostics 2026.10.07

Thank you, Mark! We're thrilled to hear the cloning process worked perfectly for you. Quick turnaround and satisfaction are what we aim for—happy to help anytime!

Kris Courtney 2026.10.07

     

Brilliant service :)

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Reply from Pelican Diagnostics 2026.10.07

Thank you, Kris! We're thrilled you had a great experience. Your support means a lot to us!

Rockstar Recruitment 2026.10.04

     

Friendly and fast

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Reply from Pelican Diagnostics 2026.10.04

Thank you, Rockstar Recruitment! We're delighted to hear you found our service friendly and fast. Your feedback means a lot to us!

david docwra 2026.10.04

     

Instrument cluster posted on Thursday, Repaired and posted back on Friday, fitted Saturday and returned to customer by 4pm, super fast turnaround.

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Reply from Pelican Diagnostics 2026.10.04

Thank you, David! We're thrilled to hear you were happy with the speedy turnaround. Your satisfaction with the process means a lot to us!

Stephen winterburn 2026.10.03

     

I can’t say enough good things about pelican diagnostics. I had a reccuring fault with my car. I was pulling my hair out trying to sort it. I found these guys and sent my module to them with fingers crossed. I also asked if they would be able to contact me , to explain what the fault was and maybe share any ideas on what could be causing it. I wasn’t expecting them to get back in touch if I am honest. The best I was hoping for was the module to be repaired yet again 😐 Well….they did get in touch. They explained what the fault was, what caused it and then explained how I could fix it so it never happens again 🙂 If it was possible I would give them 100/10 for customer support and satisfaction 😄 My pride and joy is now back up and running for the foreseeable future thanks to pelican diagnostics 🙂 I have included a photo of my car, because who really wants to see a photo of a repaired plastic box with electronics inside 🤪

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Reply from Pelican Diagnostics 2026.10.03

Thanks for the honest and excellent feedback. Your custom is much appreciated. Enjoy your car.

Richard Proctor 2026.10.02

     

Superb service,great timely repair,I would recommend Steve to anyone,he was great to deal with stress free and a great price most of all,he did the job just as I asked,superb..I will be using him again and will point people in his direction,good old fashioned good service

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Reply from Pelican Diagnostics 2026.10.02

Thank you, Richard! We're thrilled to hear about your positive experience with Steve. Your kind words mean a lot, and we’ll be sure to share this with him. We look forward to helping you again!

Gary Mills 2026.09.22

     

Got my Porsche macan ecu imobalised, pelican got it it back to me perfect in 24 hours amazing service . I will use again thanks Gary

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Reply from Pelican Diagnostics 2026.09.25

Thank you, Gary! We're thrilled we could help so quickly. Your kind words mean a lot, and we look forward to assisting you again in the future!

james fowler 2026.09.17

     

Pelican did an amazing job on my ECU and saved me more weeks of not having a car. Great company. Very quick service whilst you wait.

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Reply from Pelican Diagnostics 2026.09.17

Thank you, James! We're thrilled to hear you were happy with the quick service and that we could help get you back on the road. Your feedback means a lot to us!

richard price 2026.09.13

     

Great service, repaired whilst I waited, would recommend.

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Reply from Pelican Diagnostics 2026.09.13

Thank you, Richard! We're thrilled you had a great experience and appreciate your recommendation.

Tim Broad 2026.09.12

     

Great Company Great service, good prices. Saved over £900 by coming here as opposed to other garages. Fixed an issue that 3 other garages could not fix. All done in 15 minutes.
Date of experience: 11 September, 2026

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Reply from Pelican Diagnostics 2026.09.12

Thank you, Tim! We're thrilled to hear we could solve the issue so quickly and save you money. Your satisfaction means a lot to us, and we’re always here to help!

Christopher Walkington 2026.09.09

     

Hi had issues with ford transit custom BCM Body Contol Module diagnosed by auto electrician. BCM Removed and took to Steve at pelican diagnostics, on Tuesday Steve supplied and cloned info onto a new BCM and I had it back the next day. Plugged in to van it started straight up and all faults had gone

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Reply from Pelican Diagnostics 2026.09.09

Thanks for sharing your experience, Christopher! We're thrilled to hear Steve could help resolve your BCM issue quickly and efficiently. Your feedback highlights the quality and reliability we strive for.

Ian Kay 2026.09.07

     

Amazing ….. Steve is a wonderful guy to deal with … friendly , efficient and got the job done … accommodating me on a Saturday at short notice …. Extremely happy with the job and I am more than happy to highly recommend Pelican and Steve ps great price as well !

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Reply from Pelican Diagnostics 2026.09.08

Thank you, Ian, for your kind words! We're thrilled to hear Steve provided such excellent service. Your recommendation means a lot to us, and we'll be sure to pass on your praise to him!

Melvin Sean Kirtz 2026.09.07

     

Very friendly, fast, and great value for money! They reply to messages on WhatsApp within seconds and are always very helpful. MSD80 to MSD81 cloning! (With CAS3 and key) Highly recommended!

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Reply from Pelican Diagnostics 2026.09.07

Thank you, Melvin! We're thrilled you found our service friendly and efficient. It's great to hear the communication and cloning process met your expectations. We appreciate your recommendation!

Flippa 2026.09.05

     

Can not thank Steve at pelican diagnostics enough. Absolutely fantastic company and a top notch bloke. I’d been having issues with my car for months that proved impossible to pin point and subsequently spent thousands trying to fix. He ended up cloning an ecu for me as I believed it to be cause unfortunately it wasn’t but a few days later I was back at pelican and after applying a remap to the car it’s finally running as it should. My issues was a poor remap that had been put on the car prior to my ownership and that I was never informed about. Pelican has absolutely saved this car from impeding doom and save my wallet as well. Anything todo with diagnosing, remapping, cloning etc I would not hesitate to return to pelican in the future Steve truly has been a saint. Fully recommend and extremely satisfied with every he’s done for me including keeping in contact after the work to ensure the issues are resolved. 10/10

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Reply from Pelican Diagnostics 2026.09.05

Thank you, Flippa, for sharing your experience! We're thrilled Steve could help resolve your car issues and provide the support you needed. Your recommendation means a lot, and we’re glad to have been of service!

Gary Bool 2026.08.07

     

After paying £750 for a module repair i now have a module with 32 permanent faults and the wrong vin number. I messaged them and they won’t reply. You haven’t replied to my last message, what’s app 19th July! check your facts before any denial!!! I’ve been waiting for you as you said in our first conversation to try and get someone to code the module remotely? So this is not a false accusation. Also you never ever answer the phone???? And why would I make a false review? There’s nothing in it for me!

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Reply from Pelican Diagnostics 2026.08.07

Absolutely false review.
It's normal to have a different vin in the BECM when programmed as it has to be done on the bench with a test setup and that's the vin in our test vehicle. We have repaired over 30 of these modules and programming hasn't been a problem for most. If you can't program the module, you either don't know how or there are other faults in the vehicle preventing you from programming. All messages you sent to us were replied to. So it's absolutely false to say no one has responded and besides this was done a while ago and you've not contacted us recently about this.

Alex Bibby Gauge 2026.07.20

     

Pelican fixed my airbag module which had ‘no communication to airbag module’ errors. Super quick turn around, it was sent and returned fixed within 4 days. Diagnostic report was included with the returned module. Very happy with this service, would 100% recommend them!

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Reply from Pelican Diagnostics 2026.07.20

Many thanks Alex .
Much appreciated

Alwyn Haycock 2026.07.18

     

Thankyou Pelican Diagnostics! Fantastic Service, great communication and so a Great Price. RR Evoque gear lever issue repaired perfectly and i had the component back within 48hrs. Will certainly recomend Pelican in the future.

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Reply from Pelican Diagnostics 2026.07.19

Thank you, Alwyn! We're thrilled to hear you’re happy with the quick turnaround and repair on your Evoque. Your recommendation means a lot to us!

Steven Knowles 2026.07.18

     

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Reply from Pelican Diagnostics 2026.07.19

Thank you, Steven! We truly appreciate your support and are glad you had a positive experience.

Ian Arthur 2026.07.14

     

Utterly superb service. Before finding Pelican I approached several other Volvo 'experts' and they were either uninterested or just didn't reply. Pelican replied straight away, and after receiving my ECU and CEM fixed them the same day. Superb service. Professional and helpful. I'd give ten stars if I could. Thank you.

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Reply from Pelican Diagnostics 2026.07.15

Thank you, Ian! We're thrilled to hear you were satisfied with our swift and professional service. It's great knowing we could help where others fell short. We truly appreciate your kind words and support!

Luke Bennett 2026.07.11

     

Superb Service and Really Helpful. Had a Mercedes Vito Coffee Van with a failed Ignition Switch, Sent down and turned around in a day, so Van was off the road for only 24 hours which has been a godsend. Confirmed the fault, repaired and tested and working good as new.

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Reply from Pelican Diagnostics 2026.07.12

Thank you, Luke! We're thrilled we could help get your Mercedes Vito back on the road so quickly. Your kind words mean a lot, and we're here if you ever need assistance again.