Verified Company
Was recommended by a friend who had her blinds fitted by Pandora. We rang last minute on the Friday to book our free quote asking for as soon as possible as we were moving into our new house. We had our measuring done on the following Monday and the blinds were fitted Friday the same week. We got 6 Venetian Blinds on our windows and Perfect Fit Venetian Blinds on our patio doors (which were fitted just under two weeks later as they take a little longer to make) we absolutely love them all and couldn’t be happier. Everyone we have dealt with Paul, Gerry and Darren all very friendly and helpful. We will 100% recommend to everyone. Thank you again!
I placed an order for blinds but found a better quotation elsewhere, so I asked to delay the fitting by one day while I made my decision. However, the staff (Barrie)spoke to me very rudely which is completely unacceptable. First of all, no one should speak to a lady in such a manner, and secondly, every customer has the right to choose based on their preference and budget. I liked your blinds, but there should be zero tolerance for rude or aggressive behaviour.
Reply from Pandora Factory Blinds
2025.10.16
Hi there, you did agree to the order with us and we made the products bespoke for your home. All products are made to order so we're unable to cancel last minute as we will have to dispose of the product.
I couldn’t be happier with my new blinds! From start to finish, the service from Barry and Ste was amazing, super friendly, professional, and efficient. Barry came out promptly and measured and provided a free quote for blinds and helped me choose the perfect style and colour to match my home, and the quality is outstanding. Ste came to complete the installation a few days later and was friendly and polite. The installation was quick and tidy, and they rang ahead of arrival. It’s made such a difference to the look and feel of the rooms. Would 100% recommend this company to anyone looking for beautiful, well-made blinds and great customer service! I will be returning to them in the future when we are ready for blinds in our other rooms.
I’m afraid it’s curtains for this company, very disappointed over 8 weeks waiting for them to finish the blinds, don’t answer when I try to phone them nothing, don’t go here for blinds they are having trouble with manufacture
Exceptional Service, Quality, and Aftercare!
Pandora Factory Blinds have been absolutely incredible from start to finish. From the first consultation, their team was professional, friendly, and extremely knowledgeable, helping us choose the perfect blinds for our home. The quality is outstanding – they’ve completely transformed our rooms and feel built to last.
The installation was quick, precise, and carried out with great care. Everything was left spotless, which really impressed us. What truly sets them apart, though, is their after-sales service. Even after the installation was complete, they went above and beyond to ensure we were completely happy, answering questions promptly and offering fantastic support.
It’s rare to find a company that truly cares about their customers every step of the way, but Pandora Factory Blinds do exactly that. We are absolutely thrilled and wouldn’t hesitate to recommend them to anyone looking for beautiful blinds and a first-class experience!
Date of experience: 20 August, 2025
Date of experience: 20 August, 2025
Exceptional Service, Quality, and Aftercare!
Pandora Factory Blinds have been absolutely incredible from start to finish. From the first consultation, their team was professional, friendly, and extremely knowledgeable, helping us choose the perfect blinds for our home. The quality is outstanding – they’ve completely transformed our rooms and feel built to last.
The installation was quick, precise, and carried out with great care. Everything was left spotless, which really impressed us. What truly sets them apart, though, is their after-sales service. Even after the installation was complete, they went above and beyond to ensure we were completely happy, answering questions promptly and offering fantastic support.
It’s rare to find a company that truly cares about their customers every step of the way, but Pandora Factory Blinds do exactly that. We are absolutely thrilled and wouldn’t hesitate to recommend them to anyone looking for beautiful blinds and a first-class experience!
Top class service.
Rang Terry for a quote. For new blinds. As fancied. A change. Terry come out did all the messuring. Up for each room supplied me with unbeatable price. So I said yes as a busy automotive locksmith my days are really busy usually don’t have time for down time Terry said he’ll work with me. With times and dates. So I’m very pleased. In what I’ve received. Blinds. Are banging love them Andrew and dec come to fit all blinds left. Each area clean and tidy. These guys. Are highly recommended will defo recommend 5 stars
Date of experience: 22 August, 2025
Date of experience: 22 August, 2025
Fab Company
Very good company, ace customer service, we ordered thermal blinds to stop the heat on our living room window that was turning our living into a greenhouse, the blinds were fitted by Steve, a week later we noticed the blinds or some of them were looking mishaped, i got in touch with Pandora and they quickly ordered a full set of the blinds and arrived within a week to replace them, it could have been a fault in the first set of blinds that caused the damage , you can not ask for a better service than that, we highly reccomend.
Brilliant company to work with. Brilliant prices cheapest from the lot and everything done at home with an in person consultation.
I had various window sizes and bay windows to contend with and the lads absolutely smashed it out of the park.
Terry came over to mine to do the measure up and he guided me through all the options available to me and he was very thorough with all the options. Plenty of colours to choose from.
The blinds were fitted within a week of confirmation which was brilliant and a speedy turnaround time.
The blinds were fitted on the day by Steve who was brilliant and efficient and was done in 35 minutes which I was shocked by how quickly he works. There was zero mess in the installation process and Steve was respectful of the house.
Communication was great from Terry as he kept me updated leading up to the fitting date to make sure everything was okay on both of our sides.
Many thanks again,
Highly recommended.
