IF I COULD GIVE A 0 STAR! DO NOT USE! I had an extremely frustrating and disappointing experience with Next Stop Relocation. I went with them because they claimed be Veteran owed , but then turned around to scam a a Veteran , from the beginning, communication was poor and misleading.I was originally quoted $2,300 to move the contents of a 10x25 storage unit and provided a full, accurate inventory ahead of time. However, when the movers arrived, I was told the quote only covered a couch, a dresser, and a mattress ? which made no sense based on what I had already shared. My belongings were then transferred between third-party moving companies twice without clear, communication, creating confusion and a complete lack of accountability. Paying with PayPal, and Zelle to 3 different moving companies. I have proof. When I tried to resolve the situation, customer service was incredibly unprofessional. Representatives were rude, dismissive, and even disconnected calls instead of helping.
I wish i could leave 0 stars , I had an extremely frustrating and disappointing experience with Next Stop Relocation. I went with them because they claimed be Veteran owed , but then turned around to scam a a Veteran , from the beginning, communication was poor and misleading.I was originally quoted $2,300 to move the contents of a 10x25 storage unit and provided a full, accurate inventory ahead of time. However, when the movers arrived, I was told the quote only covered a couch, a dresser, and a mattress which made no sense based on what I had already ********* belongings were then transferred between third-party moving companies twice without clear communication, creating confusion and a complete lack of accountability. Paying with ******, and ***** to 3 different moving companies. I have proof.When I tried to resolve the situation, customer service was incredibly unprofessional. Representatives were rude, dismissive, and even disconnected calls instead of helping. Every attempt to reach a supervisor or manager led ********** make matters worse, I was told I would need to pay an additional $1,300 just to move the rest of my belongings after already being quoted for the full job. We decline, turned around and had to rent a ***** to get the rest of our items out of our storage unit in a completely different state to where we currently live 18 hrs away! Due to this experience, I will be filing a formal complaint with the Better Business Bureau.This experience was disorganized, misleading, and stressful from start to finish. Poor communication, hidden costs, and unprofessional behavior make this a company I would strongly advise others to avoid.
Horrible experience! Sold my contract without telling me they were a broker. Doubled my quote. The movers lost and broke items. This company did nothing to help. I wanted to work with a veteran owned company and the misrepresentation that I would be working with them throughout was truly disappointing. I spent over $11,000 for an awful experience.
Predatory, Deceptive, and Deliberately Misleading Stay Far Away from Next Stop Relocation Our experience with Next Stop Relocation was not just disappointing it was blatantly deceptive and financially predatory from start to finish.The sales representative, ****, outright misrepresented himself as the manager who would personally oversee our move. That was a lie. The moment the contract was signed, he vanished. Before that, however, he went to great lengths to earn our trust sending links to negative reviews of other moving companies and claiming he had personally stepped in to rescue customers from dishonest movers who bait-and-switched ******* reality, that is exactly what he and this company did to us.We were quoted $2,700.00. **** repeatedly and emphatically stated:The quote is the quote. It will not change.He assured us packing and packing materials were included. He guaranteed there would be no surprise fees.Every one of those assurances proved false.When the truck arrived, the upcharges began immediately:$365.00 added for packing materials that we were explicitly told were included.$2,200.00 added for extra space and additional fuel space that was never measured in front of us and fuel costs that were never disclosed during the estimate.The crew even attempted to take our already packed boxes, place them into their own boxes, and charge us for that as well.Later, an additional $375.00 was added for wait time and a supposed greater than 75-foot carry distance again, never measured, never documented, simply declared.Our $2,700.00 quote ballooned by nearly $3,000.00 in fabricated and arbitrary charges.The delivery process was just as unethical. At 11:30 AM, we received a call saying they would arrive at 6:30 PM that same day, despite the contract clearly requiring 24 hours notice before delivery.When we stated we would not be available until 7:30 AM the following morning, they proceeded anyway.
I trusted Next Stop Relocation to pack my business inventory and stored my inventory for 3 month , and they exceeded expectations. they used durable boxes, packing paper, and protective wrap to secure all merchandise. their systematic packing made inventory tracking and shipping much easier,,,,
Im very satisfied with Next Stop Relocations business packing services. the team packed my e-commerce products securely using shrink wrap and protective materials. they organized everything neatly, which reduced errors during shipping. their attention to detail was extremely helpful for my daily operations..,
I used Next Stop Relocations packing services for my e commerce business inventory, and my experience was excellent. their team packed inventory using sturdy boxes, bubble wrap, and stretch film. each carton was labeled clearly, which made order fulfillment simple and efficient. their organized packing process saved time and ensured my products were protected....,,
I stored my online retail inventory with Next Stop Relocation for 8 months and was very impressed. my all items were organized by category, making inventory access easy. i can ensure their storage facility was secure and climate controlled. their structured approach and professional equipment made managing my inventory stress free and allowed my business operations to continue smoothly.
I relied on next stop relocation for six months of storage for my Amazon store inventory, and the service was exceptional. the movers ensured me everything was protected. they organized my inventory systematically, labeling boxes for easy identification. their storage facility was secure, clean, and climate controlled, giving me peace of mind that products would remain in perfect condition. their store manager updated me every month about my inventory, i recommend them.
I used next stop relocations storage service for three months to store my ecommerce inventory, and it was an excellent experience. their team brought dollies, lift gates, protective blankets, and moving straps to ensure that every box was handled safely. their team organized my inventory neatly, labeled everything clearly, and loaded items efficiently into a secure, climate controlled storage unit. during the storage period, i could access my products whenever needed, and everything remained in perfect condition. their attention to detail, professionalism, and use of proper equipment made managing my inventory completely stress free. i highly recommend next stop relocation for any business needing temporary or long-term storage solutions.
my experience with next stop relocation was excellent from start to finish. their team was courteous, efficient, and incredibly careful with every *********** packed everything securely, handled fragile items with precision, and transported all my belongings without any damage. Im grateful for their professionalism and highly recommend their moving services.
Im extremely happy with the service received from next stop relocation. their movers were professional, quick, and very careful with everything they handled. they protected both homes, used the right equipment, and made sure nothing was scratched or damaged. the entire process was organized & everything arrived safely and on schedule. i highly recommend this company for any move.
I recently relocated from New York City to Charlotte, North Carolina, and Next stop relocation made the entire process incredibly smooth. their crew arrived with all the right equipment, including heavy duty dollies, furniture sliders, moving blankets, shrink wrap, and professional grade straps to secure my large items. they carefully disassembled my king-size bed, wrapped my glass dining table in thick padding, and used a ramp system to load everything safely into the truck. What impressed me most was their attention to detail. they labeled every box, protected my hardwood floors with floor runners, and double-wrapped my fragile decor pieces. my belongings traveled more than 600 miles, and not a single item was scratched. the team stayed in touch the whole time, giving me updates on their arrival window. when they reached Charlotte, they set up every room exactly the way I wanted. I’d trust them again without hesitation.
I needed to move several espresso machines and grinders to a new fulfillment center in ******* (*****). next stop relocation secured every item with foam padding and double boxed the equipment to ensure full protection. everything arrived spotless and in perfect working condition. their expertise in handling high value items really impressed me.