Nexterra Reviews

Sergio Silva 2025.12.17

     

State of the Art PDR. These guys are the best! I recently had the pleasure of working with Nexterra technicians Daniel and George, and I couldn't be more satisfied with their exceptional service. From the moment they arrived, both Daniel and George demonstrated impressive professionalism, expertise, and a genuine commitment to customer satisfaction. They carefully explained every step of the process, answered all of my questions patiently, and made sure I understood the work being done. Their attention to detail was outstanding, and they went above and beyond to ensure everything was completed perfectly. Daniel and George worked efficiently and respectfully, keeping the workspace clean and organized throughout the job. What truly set them apart was their friendly attitude and willingness to help. It’s clear they take pride in their work and care about delivering the best possible results. Because of their excellent service, I would highly recommend Nexterra, and especially Daniel and George, to anyone in need of reliable and skilled technicians. Thank you, Daniel and George, for making this such a positive experience!

Date of experience: 16 December, 2025

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Rolan Zuniga 2025.12.16

     

Daniel and Jorge did some repair work for my F150 in STX and I can not say enough about their professionalism and quality of work. Highly recommend them to anyone in SA Area if your insurance lete you pick who to use id recommend them every time.

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Reply from Nexterra 2025.12.16

Hi, Rolan. Your feedback is highly appreciated. Thank you for the review!

Customer Service +1(8O5)_41O*5OO3 Phone Number +1(8O5)_41O*5OO3*Customer Service +1(8O5)_41O*5OO3* 2025.12.16

     

It invites the audience to consider not only what happens on screen but how those events resonate wi The narrative is imbued with philosophical reflection, presenting life as a mosaic of choices, interactions, and consequences.

Date of experience: 16 December, 2025

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Tyson W 2025.12.14

     

Mr. Daniel and Mr. Jorge arrived promptly as scheduled at 0800am and proceeded to work an 11hr day completing hail damage repairs on my vehicle!!!❤️ Not only are they the friendliest people one can hope to encounter, Daniel even showed me the entire process of removing a few of the areas of damage from start to finish! Jorge was absolutely thorough in his preparations for repair and even detailed my vehicle while repairs were being completed! I can’t say enough good things about these two gentlemen, it was a pleasure meeting them and their work was OUTSTANDING! 100 out of 100 WOULD ABSOLUTELY RECOMMEND The services of these gentlemen!🙏🏻🤘🏼

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Dede Nunez 2025.12.08

     

Daniel and Jorge did a incredible job getting the work done in one day even taking the time to come from San Antonio to me which is two hours Would highly recommend does excellent impressive work

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Reply from Nexterra 2025.12.09

Hi, Dede. We are thrilled to learn that you had a positive experience with us!

ColoradoLuna 2025.11.23

     

The technician Victor did a great job. Victor was very friendly, knowledgeable, respectful, and professional. I'm very pleased with the results. I had a great experience with Nexterra. Megan, thank you so much for your excellent customer service. Sarah

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Reply from Nexterra 2025.11.23

Hi, Coloradoluna. Thanks for taking the time to share your positive experience. We truly appreciate it!

Janae Bell 2025.11.20

     

I had a great experience with everyone involved helping me get my car repaired from wonderful hail damage. The car looks great!! Also a big shout out to Melissa Lee and Melissa Butts. They went out of their way and worked after hours to help me. Thank you!!!

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Reply from Nexterra 2025.11.20

Thank you so much for your kind words, Janae. We really appreciate you taking the time to share your experience with us. Our team works hard to provide a smooth experience, and we’re glad we could help!


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Gail Thompson 2025.11.12

     

Just a great experience, all the guys were fantastic! Especially Jamie, Sheldon, Jesse, Angelo and Jamie. Thankyou so much!! Keith and Gail Thompson

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Reply from Nexterra 2025.11.13

Hi, Gail. We appreciate the kind words and are glad we could provide you with a positive experience!

Stephen McGowan 2025.11.12

     

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Reply from Nexterra 2025.11.12

Hi, Stephen. Your feedback is highly appreciated. Thank you for the review!

Julie Copeland 2025.11.11

     

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Reply from Nexterra 2025.11.11

Hi, Julie. Thank you so much for your review! We truly appreciate your feedback! Our team takes pride in providing a seamless and hassle-free experience, so it’s wonderful to hear that we delivered on that promise. Thank you for trusting Nexterra with your vehicle repairs!

Mike Porter 2025.11.08

     

Big thanks to Nexterra for the amazing PDR work on my 2006 LJ. It was a pleasure working with them from the beginning. The initial meeting with Paul Calvary and walking me through the process was convenient and informative. The drop off with Paul and meeting the repair specialist, Jamie Van, was super easy and friendly. Felt very comfortable leaving my LJ with them and was excited to see their finished work. Was contacted the very next day to pick up which was very fast and during this time, got to meet the technician, Damien Lamoureux, who did an amazing job. Jeep looks better than before and appreciate the attention to detail. Everyone was very friendly, professional, and an expert at what they do. Thank you Tony and Antonio as well for a job well done.

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Reply from Nexterra 2025.11.08

Hi, Mike. We are thrilled to learn that you had a positive experience with us!

Kyli Burns 2025.11.08

     

Daniel and his son Anthony did a FANTASTIC job repairing the literal thousands of hail dents in my car. They worked some very long hours but were able to get it all complete in two days and even cleaned the interior for me. There was talk of the hood needing to be replaced but he was able to get all the dents out on his own so we didn’t have to mess with that thankfully! So very appreciative for their hard work. Can’t say enough positive things!!

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Reply from Nexterra 2025.11.08

Hi, Kyli. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jim Hey 2025.11.07

     

Jack and Andre were both the epitome of professionals. Very easy to work with and do an outstanding job! Thank you so much!!

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Reply from Nexterra 2025.11.07

Thank you so much for your kind words, Jim. We really appreciate you taking the time to share your experience with us. Our team works hard to provide a smooth experience, and we’re glad we could help!


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Justin Wilcox 2025.10.31

     

The repair guy was very professional, transparent and thorough on the repairs. I was impressed with his attention to detail and due diligence to get the job done right while ensuring my satisfaction.

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Reply from Nexterra 2025.10.31

Hi, Justin. We appreciate the kind words and are glad we could provide you with a positive experience!

Tammy Chapman 2025.10.29

     

Not very happy Our experience with Nexterra was not good at all. I had hail damage on my 2025 Nissan Pathfinder. I was excited to have someone come to my house to fix the damage. There was parts of the vehicle that was not put back together correctly. My husband actually works for Nissan and was able to correct the parts that was not right. When the technicians left it was dark so we were not able to go over the car very good. It was very dirty on the inside. After charging my insurance over $8000 you would think that everything would have been good. I do have to say the technicians was very polite and I really thought everything would have been done correctly. I have spoken with Nexterra and they are supposed to get my car detailed but I have yet to hear from them after 3 weeks.

Date of experience: 30 September, 2025

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Kris Lezama 2025.10.29

     

Amazing service Jessie was awesome and super professional!

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Reply from Nexterra 2025.10.29

Hi, Kris. Your feedback is highly appreciated. Thank you for the review!

Cassandra Pfeifer 2025.10.22

     

Victor and Jorge did a great job! Thank you!

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Reply from Nexterra 2025.10.22

Hi, Cassandra. Thank you so much for your review! We truly appreciate your feedback! Our team takes pride in providing a seamless and hassle-free experience, so it’s wonderful to hear that we delivered on that promise. Thank you for trusting Nexterra with your vehicle repairs!

Allan Beltz 2025.10.21

     

My 2 vehicles were heavily damaged in a hail store. Jakob Nichols came to my home. Using paintless dent repair, he fixed both vehicles in my driveway. Now you would never know they were damaged. He showed up on time and answered all my questions. I highly recommend him.

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Reply from Nexterra 2025.10.21

Hi, Allan. We are thrilled to learn that you had a positive experience with us!

Jamie Klein 2025.10.21

     

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Reply from Nexterra 2025.10.21

Hi, Jamie. Thanks for taking the time to share your positive experience. We truly appreciate it!

Cindy Sparkman 2025.10.18

     

our experience with Nexterra was disappointing. the adjuster and technicians were okay but they couldn't complete the work and didn't want to work with the body shop of my choice . when I used them anyway, with the blessings of my insurance company, nexterra decided they would work with them but then they didn't pay the bodyshop as promised. it has been a difficult process from start to finish and has taken over 5 months to compkete the work and get the bodyshop paid.

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Reply from Nexterra 2025.11.07

We’re very sorry to hear about your experience — that’s not the level of service we strive for at Nexterra. Our goal is to make repairs and payments seamless for everyone involved, and it’s clear we fell short here. The delays and miscommunication you described are unacceptable, and we want to make things right.

Please reach out to me at vernst@nexterras.com. I would like to review the file personally and make sure the matter with your body shop is fully resolved.

Thank you for sharing your feedback — it helps us improve our processes and ensure this doesn’t happen again.