Milestones Early Learning Point Cook

milestones.com.au/vic/point-cook

Milestones Early Learning Point Cook Reviews

Excellent rating
4.9
37 reviews Verified
Milestones Early Learning Point Cook
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Reviews ( 37 ) 4.9

Stissy & Danny Oz
Stissy & Danny Oz
2024.05.09
We are happy that a year ago our son join this centre, as so much progress has been achieved with our son. Thank you for supporting Joseph! The educators are lovely and caring. Keep up the good work!
Reply from Milestones Early Learning Point Cook 2024.05.09
Hi Justitia We love having Joseph and you at the centre , thank you so much for your ongoing support and choosing us :) Kind regards Pree & Milestones Early Learning Point Cook Team
Melody Marie
Melody Marie
2024.03.13
I highly recommend Milestone. My son is thriving there and loves going there. Very pleased with the caring and knowledgeable educators. Good syllabus and loads of fun activities. Friendly and caring staff, Pree, Emily, Purnima. Overall, I am super pleased with Milestone.
Reply from Milestones Early Learning Point Cook 2024.03.26
Hi Melody , thank you so much for the review, we appreciate this so much. Kind regards, Pree & Milestones Point Cook team.
rakshya wagle
rakshya wagle
2024.02.05
Very nurturing and caring centre as it did not take my son more than 3 days to settle in the new environment when he started last year. Centre manager Pree is very understanding and accomodating, she has always been very kind and helpful. My son is super happy to be here. Thank you Milestone team, you all do a fabulous job 🙏
Reply from Milestones Early Learning Point Cook 2024.02.05
Thank you Rakshya for taking the time to share your thoughts and kind words. We appreciate this so much and are pleased your experience has been so positive.
Arashdeep Gill
Arashdeep Gill
2024.01.03
My daughter is going to Milestones since she was 7 months old. We are very happy since the new manager Pree joined this point cook center. She is accomodating, a good listener and available for conversations when needed. Thank you for your wonderful suggestions Pree. Keep up the great work. Center has improved a lot since you joined.
Reply from Milestones Early Learning Point Cook 2024.01.03
Thank you so much Arashdeep for the review, we appreciate this so much. Elveen is a lovely addition to our centre family, and we always look forward to her new discoveries each day. We look forward to seeing you and your family here at the centre again soon. Kind regards, Pree Sandhu & Milestones Pointcook team.
Priya Gill
Priya Gill
2023.12.20
I had toured this facility and selected it for my 1.5 year old son as a first time mum. DO NOT SEND YOUR CHILD HERE! FACILITY MANAGER PREE IS RUDE AND DOESNT HAVE COMMON COMMUNICATION AND EMPATHY SKILLS AND IS A LIAR!! Due to centrelink issues (i had to reapply for my subsidy), I had to delay enrolment and I notified the facility manager Pree 1 week prior of enrolling via a phone call who confirmed she did it on her end. After a week of notifying her, I received an invoice of the service and a deduction of the full amount of the service which was not successful due to insufficient credit. I emailed the manger Pree regarding this to ensure she had paused enrolment and she confirmed and advised to ignore any further invoices etc. approx 2 weeks later, I noticed a deduction on my credit card of $8.80. I emailed Manager Pree regarding this. She responded “As the enrolment was paused after invoice , so unfortunately the amount can’t be  reimbursed.” This is incorrect as I notified Pree prior to receiving the invoice a week prior. I phoned her to discuss what this deduction was even for. She said it was a late fee penalty as my debit was not successful. Pree was rude and basically said that “its only $8.80, whats the problem”. Who is she to tell me the value of $8.80 and what that means for me and my family!! She was consistent and showed no empathy to the matter.. I simply advised that how does it make sense that Milestones is not asking for the invoice amount, but Ive been charged a late fee penalty of a service I have postponed to start at a later date. She did not have anything to say except it cant be refunded. I then said I would like to talk to someone who can assist me, and she said their billing is with a third party. I asked her to email me their details and to confirm the exact date she paused enrolment. I have been waiting for that email information for a month and she has not responded at all to any of my follow up emails. Pree is rude, has little communication courtesy and shows no empathy. How can someone like that be a facility manager!!??? and how can she be so judgemental on people who are following up with payment issues.. $8.80 might not mean much for her as she is working full time as a manager, but for someone like me, a full time stay at home mum, its a meals worth of groceries for the family/ 2 bottles of milk for my baby. I am still yet to follow up on this matter but she has made it so hard for me as she is not providing me with their third party billing details which she said she would!
Reply from Milestones Early Learning Point Cook 2024.02.07
Please email feedback@affinityeducation.com.au to discuss this matter further.
Jalaja Prakash
Jalaja Prakash
2023.10.12
We had an excellent experience with Milestones Child Care in Point Cook. The staff are incredibly nurturing and attentive to the needs of the children. The facility is clean, safe, and well-maintained, providing a stimulating and educational environment for the kids. They offer a variety of engaging activities and learning opportunities, promoting growth and development. Communication with parents is top-notch, keeping us informed about our child's progress and daily experiences. Overall, I highly recommend Milestones Child Care for families seeking quality care for their little ones."
Reply from Milestones Early Learning Point Cook 2023.10.13
Hi Jalaja, wow we were so thrilled to read your positive review. I'll make sure I share it with our team, and I just want to thank you for being such a special family within our community. We love the days that Jasrita attends service. Love from Pree, Centre Manager.
Praveen Divakar
Praveen Divakar
2023.09.12
Absolutely wonderful daycare! The staff goes above and beyond, creating a warm and nurturing environment and are also highly skilled in early childhood development. The facility is clean, safe, and filled with engaging activities. Our child has adjusted very well here and looks forward to going everyday. We are very happy with our choice!
Reply from Milestones Early Learning Point Cook 2023.09.13
Dear Praveen , thank you for sharing your feedback here, it means a lot to our team when our families express their confidence and happiness in the experiences, we offer to the children at Milestones Early Learning Pointcook. Kind regards Pree Sandhu
Supriya
Supriya
2023.09.07
Milestones is one of the best early learning centres in Pointcook. Great caring and friendly staff. All staff go above and beyond to cater to each child's needs. The centre director and the educational leader are so welcoming and always ready for a chat! My child loves going to childcare and can't stop talking about her day at home. Also one of the best meal options each day, so culturally versatile ,to cater to the multicultural families. Thanks to her kinder teacher who helped her settle so quickly in the room and takes great care to address her routine/needs. Love how she makes wonderful and engaging experiences for the children. Thanks to the Milestones team! Overall highly recommend!!!
Reply from Milestones Early Learning Point Cook 2023.09.07
Hi Supriya, thank you so much for the review, we appreciate this so much. Isha is a lovely addition to our centre’s family, and we always look forward to her new discoveries each day. We look forward to seeing you and your family here at the centre again soon. Kind regards, Pree & Milestones Point Cook team.
pink 4evr
pink 4evr
2023.05.15
Milestones, thank you for looking after my child for so many years. I'm very pleased with the service you gave to our child. The staff is always friendly and approachable. Thank you for always maintaining a pleasant and clean environment. Milestones are highly recommended for everyone.
Reply from Milestones Early Learning Point Cook 2023.05.18
Hi Pinky, wow we were so thrilled to read your positive review. I'll make sure I share it with our team, and I just want to thank you for being such a special family within our community. Love from Miss Pree , Centre Manager.
Babylondon Em
Babylondon Em
2023.05.04
Wonderful place full of heaps of activities for your children and heaps of support for yourself to know they are taking great care of your child and also having fun and teaching them well.
Reply from Milestones Early Learning Point Cook 2023.05.11
hi EM , your feedback and review is important to us , we are so glad to hear that you and your child both feel supported in our service . Thank you Pree and Milestones team
Niloofar Asadi
Niloofar Asadi
2023.04.20
Reply from Milestones Early Learning Point Cook 2023.04.20
Hi Niloofer Thank you for the ongoing support , we love having Nila in our servcie . Kind regards Pree and Milestone team
sobia sarfraz
sobia sarfraz
2023.04.17
Professional and friendly staff. Quite accomodating to your child's needs. I find the centre manager is very approachable and attentive to your specific requests and needs. My child loves being there and his kindy teacher. He is so excited that runs and doesnt even turn to say bye at times!!
Reply from Milestones Early Learning Point Cook 2023.05.11
Hi Sobia We love having Zohair and you at the centre , thank you so much for your ongoing support and chooding us :) Kind regards Pree & team at Milestones Early Learning Point Cook
Jessica Kata
Jessica Kata
2023.02.20
Highly recommend Milestones! Super satisfied with their centre, my kids have just started going there and they love it, especially my 2yr old daughter. The workers there are amazing, kind and super easy to communicate with. I look forward to seeing more of what’s to come for my little ones during their time with Milestones! Thank you guys for making us feel super welcomed when we come through :)
Reply from Milestones Early Learning Point Cook 2023.02.24
Hi Jessica Thank you so much for the support, we love having you and your families at the service. Kind regards Pree & team at Milestones Early Learning Point Cook
Anil Suri
Anil Suri
2023.02.07
Our family has been associated with Milestones over an year now. We had an amazing experience when our foster child was attending the facility and now we have our own child attending this center. There are many things I could say about this hidden gem in Point Cook, it may the longest running child care in this area. The staff makes a whole of difference to this facility, staff have been working in this center for several years and it reflects that they are committed to the center. I feel I almost know all the lovely educators by their name and what is going in their lives. Genuine, honest, caring, professional, warm and responsible. Thank you so much Milestones team. xoxo
Reply from Milestones Early Learning Point Cook 2023.02.24
Hi Anil Thank you so much for the support, we love having you and your families at the service and apart of our community. we also appreciate all the voluteer work you are doing for or children: Kind regards Pree & team at Milestones Early Learning Point Cook
Kunal Das
Kunal Das
2022.10.19
My daughter is going to Milestone child care for almost 6 months and we absolutely love their staff and admin team. They are caring and their centre manager Amy is very responsive. Personal attention is provided by educators which I like the most and they do Yoga and Italian classes which makes them unique.
Reply from Milestones Early Learning Point Cook 2022.10.19
Hi Kunal Thank you so much for the support, we love having you and your families at the service and apart of our community. We love hearing that your family love our Healthy Children Program that we offer. Kind regards Amy & team at Milestones Early Learning Point Cook
Laraib Khan
Laraib Khan
2022.10.18
A highly recommended childcare centre around Pt Cook / Sanctuary Lakes area. Amy and her team do an exceptional job in making sure that children feel like coming back to the centre and infact our kids have always looked forward to attending the childcare. They care they get from the providers is remarkable . Well done Amy & team for Arwa feel welcomed. Thank you
Reply from Milestones Early Learning Point Cook 2022.10.18
Hi Laraib Thank you so much for the ongoing support. We love having Arwa and your family apart of our community within the service. Kind regards Amy & team of Milestones Early Learning Centre Point Cook
Meghna Patwardhan
Meghna Patwardhan
2022.09.05
We had great experience with Milestones for both our kids. The carers are really caring. The kindergarten program this year has been very beneficial to my son, not only in terms of academic development but also in personality development, managing friendship and making good decisions when it comes to conflicts of little people. They have excellent hygiene policies, from even before covid struck! Can’t recommend enough!
Reply from Milestones Early Learning Point Cook 2022.09.19
Hi Meghna Thank you so much for the ongoing support over the past 10years. We love having you all part of our Milestones Community and family. Kind regards Amy & team at Milestones Early Learning Point Cook
Tiupi Aivalu
Tiupi Aivalu
2022.08.22
Absolutely love this centre! Staff is hands on at all time. Great job to Amy and her team. Keep up the good work ☺️
Reply from Milestones Early Learning Point Cook 2022.08.23
Hi Tiupi Thank you so much for the ongoing support. We love having you all be apart of the Milestones Point Cook family. Kind regards Amy & Team at Milestones Early Learning Point Cook
Sophy Ogutu
Sophy Ogutu
2022.05.10
The centre rooms look very beautiful with the new furniture. My son joined Milestone when he was only 4 months, he is now 3yrs and I have to say there has been a great transformation from ambience, organization to professionalism. The place looks amazing.Thumps up to centre manager Amy.
Reply from Milestones Early Learning Point Cook 2022.05.15
Hi Sophy Thank you so much for your support over the past 3 years. We look forward to continuing our journey together for many more years! Kind regards Amy & Team at Milestones Early Learning Centre Point Cook
Anu Kalia
Anu Kalia
2022.05.05
I am so pleased with milestones early learning childcare. Amy is such a loving person.Her and her staff are always friendly and amazing. I am very thankful to one of the educator “Purnima sunder” She is so amazing and lovely person and took wonderful care of my daughter . Definitely recommend this place!!
Reply from Milestones Early Learning Point Cook 2022.05.15
Thank you so much for the review Anu. We all really appreciate your support. Kind regards, Amy & Milestones Point Cook team.