Pacific Rim Shelters Ltd. Reviews

Jason DeWolfe 2026.10.14

     

Loving this shelter. It was installed expertly, and the product is as described. Rob adds Braden know what they are doing and there were no surprises. 'Hands on' ownership always makes the difference.

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Reply from Pacific Rim Shelters Ltd.

Thanks Jason! Glad it’s all working for you.

Raylene Manson 2026.10.09

     

Excellent Service from Start to Finish! We couldn’t be happier with our experience with Pacific Rim Shelters! Rob and Braden were absolutely fantastic to work with, and the entire process was smooth and easy from beginning to end. They kept us informed every step of the way throughout the ordering process, and everything was completed exactly when they said it would be. They truly went above and beyond to make sure everything worked out exactly the way we wanted. We had one very minor issue, and they made sure someone came out to fix it within two days. That kind of service really speaks volumes! The shelter is beautiful and exactly what we wanted. We shopped around before making our decision, and Pacific Rim Shelters offered, by far, the fairest price for both delivery and installation. We highly recommend Pacific Rim Shelters to anyone looking for a quality shelter and an excellent customer experience. Rob and Braden made the whole process a pleasure, and we wouldn’t hesitate to recommend them to anyone! Thank you both for such a great experience!

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Reply from Pacific Rim Shelters Ltd. 2026.10.09

Wow, thank you Raylene and Shane. Much appreciated and we’re so glad you like the result!

Robert de Haas 2026.07.20

     

I couldn't be happier with my experience with Pacific Rim Shelters. The new owners, Braden and Rob, were great to deal with from the very beginning. They kept me updated throughout the process, communicated really well, and made everything easy. A big shoutout to Nick, who installed my shelter. He was professional, friendly, and clearly takes a lot of pride in his work. The quality of the finished shelter is excellent, and the attention to detail really shows. If you're thinking about getting a shelter built, I wouldn't hesitate to recommend Pacific Rim Shelters. Great people, great communication, and a top-quality finished product.

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Reply from Pacific Rim Shelters Ltd. 2026.07.20

Thanks Rob, really appreciate the review and we're glad that you're happy with your shelter!

Gord Smith 2026.07.16

     

We purchased a 20’x12’ carport with full sides and both ends open from Rob. Great communication and follow up through out the whole process. Rob is very easy to work with and attentive to the details of the purchase. Installed in mid July with Rob’s crew of Nick & Joe in the Cowichan Valley .Those 2 guys work very well together and take no short cuts. Good communication between the two of them as the carport was going up. Job site was organized and they left the area super clean. Very happy with the finished product . We went the route of getting a building permit so that added an extra layer to the process …. pleased to report out that the engineer signed off on the construction of the carport with no one having to come back and the CVRD building inspector also signed off on the construction during their first visit . Would recommend PRS as a local company on the Island to deal with. Strengths are attention to detail, communication, quality of product, follow up and great install crew of Nick & Joe. Well done PRS ! . Gord & Ruth Smith

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Reply from Pacific Rim Shelters Ltd. 2026.07.17

Thank you, Gord and Ruth! It was a pleasure to work with you.

Loren Tabish 2026.07.07

     

Our snowmobile club, North Island Snowmobile Association from Campbell River recently purchased a 14’x28’ x10’ steel shelter package from Pacific Rim Shelters. We contacted Diane & Mark and discussed what we wanted and ordered shelter with 50% down payment. Within a month we were notified that the company was being sold to new owners Rob and Braden. This was a seamless transition and new owners kept us informed of delivery date to their yard. There was a short delay on shipping which they informed us of. We were going to pick up shelter package but we didn’t realize that the business was relocated farther away from us with the new ownership. Discussed this with Rob and they offered to deliver to us for half the cost because of relocation of business from our initial purchase from old business owners. Braden delivered package to us and gave us numerous tips on assembly. They also supplied a new assembly manual that they had rewritten that was much better than the original manual. Quality and engineering of components are top notch. There after sales support is fantastic. They answered all our emails immediately and provided their cell number for any questions we may have during assembly. All this was very important to us since we were building this at high elevation beside our remote snowmobile cabin. It took our 6 man crew two 7 hour days to assemble building. We couldn’t be happier with the whole project and highly recommend Pacific Rim Shelters. Thanks Rob and Braden⭐️⭐️⭐️⭐️ ⭐️

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Reply from Pacific Rim Shelters Ltd. 2026.07.07

Wow. Thanks Loren. Really appreciate the review!

D Zag 2026.06.27

     

I needed a specific size shelter to fit down between the raised concrete sides of my driveway. These folks were able to order exactly what I needed and we were able to choose a colour that matched as well. We did go for the stronger premium model with a higher weight load just to avoid any issues in the future. It was easy to install for two people in 2 days, with an extra day of one person installing screws. Well worth it though as I think it will outlast our house!

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Reply from Pacific Rim Shelters Ltd. 2026.06.27

Thank you for the 5 star review! Much appreciated and we’re glad you like the results.

Jeanette McMillan 2026.03.24

     

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Reply from Pacific Rim Shelters Ltd. 2026.05.27

Thank you for the review Jeannette!

Terry Rate 2026.03.24

     

We are very happy with the service and products from Mark and Dianne and their building crew. Everyone is very professional and pleasant to work with. The work was on time and the shelters are excellent quality!

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Reply from Pacific Rim Shelters Ltd. 2026.05.27

Thank you for the review Terry. Your business is very much appreciated and we’re glad you are happy with the result!

Al Ball 2026.03.20

     

We are extremely happy with our NEW shelter. So nice to get into clean, dry vehicles. Especially in extreme weather. Mark & Diane are a delight to deal with & the installation crew was fantastic. HIGHLY Recommend Pacific Rim Shelters

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Reply from Pacific Rim Shelters Ltd. 2026.03.23

Thank you for the review, Al. I so agree about how great it is to get into a clean, dry vehicle. It makes bad weather seem not so bad.

Thank you,
Diane B

roger upton 2026.03.11

     

Very pleased with our 24' x 25' shelter. Mark and Diane were helpful and easy to work with. The crew did a great job of assembling the structure for us. Product quality is great and we would definitely use them again. Pricing was good. Highly recommend.

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Reply from Pacific Rim Shelters Ltd. 2026.03.23

Roger, thank you for sharing your experience buying from us. We try to ensure it is a pleasant one. Glad you are happy with your carport.

Diane Beecroft

James Costello 2026.03.03

     

Pacific Rim Shelters was great to deal with in the purchase of our shelter and provided technical assistance as I assembled it on site. The construction of the shelter is far beyond the quality and strength of other companies I researched, and well worth the investment as a long-term solution to protect our travel trailer from the elements long into the future.

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Reply from Pacific Rim Shelters Ltd. 2026.03.04

Thank you so much, James, for taking the time to leave us such a nice review!! We are so pleased that you are enjoying your Shelter.

Harold Jeffrey 2026.02.18

     

I recently purchased a custom size shelter from Mark and Diane. The experience of working with them was very informative and extremely helpful with the process of the purchase. The shelter itself is very well built and quite easy to erect it yourself the fact that it is engineered makes much easier to get a building permit (when needed) I would highly recommend their product. With the custom sizes that you can order the possibilities are endless for your needs, mine shelter covers a 28' travel trailer a truck and camper and a boat, It was the most cost effective way to cover what i needed. Again working with Mark and Diane was a great experience Harold Jeffrey

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Reply from Pacific Rim Shelters Ltd. 2026.02.24

Thank you so much, Harold. We’re really grateful and appreciate you taking the time to share your experience with us.

Gary Wiens 2026.02.15

     

Pacific Rim Shelters were fantastic to work with. Extremely knowledgeable in there trade. They carried themselves like professionals, Top Shelf!!

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Reply from Pacific Rim Shelters Ltd. 2026.02.24

Thank you Gary for taking the time to leave us a review. We really appreciate it.

Burton Egger 2026.02.12

     

I have 2 Pacific Rim shelters on my property in Union Bay and i am very pleased with the quality and esthetics of the structures.

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Reply from Pacific Rim Shelters Ltd. 2026.02.12

Thanks Burt. Yes they look lovely on your property.

Diane

Dave Semmelink 2026.02.12

     

Love my two metal shelters from Mark and Diane! Versatile and very well built.

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Reply from Pacific Rim Shelters Ltd. 2026.02.12

Thanks Dave!! SO glad you are enjoying them.

Wendy Palou 2026.02.11

     

Our 20x30 foot shelter first perfect and looks great. Brand new red is more of a rust red but turned out great, settles in with the landscape nicely. Diane and Mark are a pleasure to deal with and were there with ideas and helpful hints when we needed them 👍

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Reply from Pacific Rim Shelters Ltd. 2026.02.12

Thank you so much Wendy!

Hazen Watson 2026.01.21

     

The shop I ordered was to exact dimensions. Mark and Dianne were very helpful. Excellent customer service

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Reply from Pacific Rim Shelters Ltd. 2026.03.04

Thank you Hazen!!

Ruthie the red nosed care aid Edward 2026.01.11

     

Extremely professional... had a couple concerns that were dealt with quickly and efficiently... absolutely outstanding service would highly recommend to anyone

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Reply from Pacific Rim Shelters Ltd. 2026.03.04

Sorry for the late response. THANK YOU for the great review Ruthie!!!

Brian King 2026.01.10

     

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Reply from Pacific Rim Shelters Ltd. 2026.02.10

Thanks for the four star review Brian!

Otto Schulte 2026.01.09

     

Our metal shelter is amazing. Value for money spent was far above other brands we looked at. A far superior design for engineering and longevity. For a DIY’er it was easy to erect and the finished product is rock solid. Highly recommended. And Mark and Diane were fantastic through the purchase process and delivery. We couldn’t be more pleased.

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Reply from Pacific Rim Shelters Ltd. 2026.01.09

Thank you Otto. So glad you are pleased with your shelter and our customer service. It must make you happy when you look out and see that your stored items are protected from all the rain this year.