Melt Design LTD

Melt Design LTD Reviews

Excellent rating
4.7
48 reviews Verified
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Reviews (48)
Adele Stickland
Adele Stickland
2024.03.05
I have had the pleasure of working with Nathan and Matt for over a decade now, and I must say that they are not just tech experts, but also true tech whisperers! Nathan's exceptional patience, kindness, and remarkable skill set him apart in the fast-paced world of web development and software technology. As a team, they are amazing at solving problems and taking on the most daunting technical challenges with a calm demeanor and a methodical approach, ensuring that no stone is left unturned until a solution is found. I have found both Matt and Nathan to be incredibly patient and always willing to go the extra mile to explain technical details, making sure that everyone is on the same page. But what really sets the team apart is their kindness. In an industry that can be characterised for lacking warmth and empathy, their considerate and friendly nature makes working with them a pleasure - they listen intently, value every input, and foster a collaborative environment that encourages innovation and creativity.
Caren Scott
Caren Scott
2024.02.29
Thank you for restoring my faith in web developers! Fantastic service. You listened, understood the challenges and put solutions in place. I’m delighted with the new improved website and I’m confident that our sales will start to increase again now.
Reply from Melt Design LTD 2024.02.29
Thanks Caren. Pleasure to help you and I'm sure sales will increase now
Pete Matthew
Pete Matthew
2024.01.05
Matt, Luke and the team at Melt Design did a masterful job of redesigning and porting a membership website with three membership levels and three years worth of content. Not only is the design superb, but the members love how accessible everything is. The output has been perfect, but the service, if anything, even better. Every question we asked along the way was answered quickly and efficiently. Literally nothing has been too much work or effort for these guys. I'm so glad we chose Melt for this project - I imagine it'll be the first of many. Thanks to Matt and the team for a fantastic job!
A.J Morris
A.J Morris
2023.09.15
Melt were fantastic at designing the site and the ongoing support has gone above and beyond when I've had issues. Matthew Eldridge is very responsive and quick to sort urgent problems as he has genuine care in the success of your business.
Reply from Melt Design LTD 2023.09.19
Thanks AJ - I appreciate Your Kind Words :)
Rebecca Dowdeswell
Rebecca Dowdeswell
2023.04.06
I've had my business for over 13 years and have dealt with several wordpress developers and website companies over that time. I generally associate everything website-related as quite stressful/painful/annoying, but I have to say that this hasn't been the case with Melt. They're a really nice team to deal with, are patient and kind with non-tecchies like me and are quick and efficient with any queries we have. Definitely pleased that we decided to switch to Melt and would definitely recommend them to others. Thank you Matt, Luke, Jessa & team!
Reply from Melt Design LTD 2023.09.19
Thanks Rebecca - It's been a pleasure working with you and the team and the site looks awesome
Tien Chiu
Tien Chiu
2023.04.05
Melt Design did a FABULOUS job on our new website! They designed and implemented our site for us on a very short timeline, due to a promotion we were going to run. It only took one round of feedback for them to "get" our design style, which is unusual because we're very picky about look and feel. And their implementation was perfect. It's really hard to find good designers (we have been through four or five different design firms in the quest for the perfect one), but they're FANTASTIC. Two thumbs up!
Reply from Melt Design LTD 2023.09.19
Thanks Tien - It Was A Pleasure helping you with the site and hearing how well you're doing with the membership site
Fantastic web design/implementation team, on-time delivery, and very easy to work with! Melt Design did a FABULOUS job on our new website! They designed and implemented our site for us on a very short timeline, due to a promotion we were going to run. It only took one round of feedback for them to "get" our design style, which is unusual because we're very picky about look and feel. And their implementation was perfect. It's really hard to find good designers (we have been through four or five different design firms in the quest for the perfect one), but they're FANTASTIC. Two thumbs up!
Kate F
Kate F
2023.04.04
Amazing tech team! They are responsive, very experienced, and handle tech issues quickly and thoroughly. It is a huge weight off my shoulders having Melt on my Team. Forever grateful for them!
Reply from Melt Design LTD 2023.09.19
Thanks Kate - Really appreciate your feedback and we're grateful to be working with you too
marc nft
marc nft
2023.03.17
Reply from Melt Design LTD 2023.09.19
Sorry - We don't reconise you as a customer just by name alone - please contact us on help@meltdesign and we'll be happy to help you
Harry Harrington
Harry Harrington
2023.03.17
Matt and the team at Melt have completely transformed my 20 year old website and the response from my readers, and clients, has been beyond expectations. I'm fairly tech-phobic but they have held my hand all of the way through the process. Highly recommended!
Reply from Melt Design LTD 2023.09.19
Thanks for the glowing review Harry - We're delighted to see how you're using the website now and growing your brand
Design Help
Design Help
2023.02.14
Matt and his team at Melt Design have been a superb partner to Design Help from the very start of our collaboration. They have been helpful, communicative and, in every sense, part of our team at Design Help! We highly recommend them to any business considering engaging with them.
Reply from Melt Design LTD 2023.02.14
Thanks for the kind review - It was a pleasure working with you and your team
Adam
Adam
2023.02.11
Just ignores your emails and wants to sell you their one size fits all.
Reply from Melt Design LTD 2023.02.14
Hi, Adam thanks for the review. Sorry to hear that you had a negative experience engaging with our team to see if we could help you with your project. If you would be kind enough to message me your number, I'll be happy to call you. Unfortunately, after discussing this with the team, we're not 100% sure who you are based on your first name and profile.
Imogen Edmunds
Imogen Edmunds
2023.01.17
Matt at Melt Design takes time to understand the needs of his client. Nothing was too much trouble during the design of our site. We had multiple video meetings and it was clear to us that Matt wanted to ensure that we got the site 'we' wanted. This is not always the way with web designers. Since our new site went live we have benefited from the monthly support package which gives peace of mind. When I needed to know how to pull a report from Woocommerce one of Matt's team even made me a Loom video to show me. As a non techy person that was invaluable. Happy to recommend Melt Design to any business owner. Wishing them all the very best for the future.
Reply from Melt Design LTD 2023.01.17
Thanks for this review Imogen - Glad you're happy with the website :)
Ed J
Ed J
2022.11.18
Guys done a great job of my website. Recommended
Reply from Melt Design LTD 2023.11.24
Thanks Ed :)
Warren Francis
Warren Francis
2022.06.06
We couldn't be happier with Melt Design and our new website. This was a long overdue project that we had been putting off because of all the usual pitfalls of not knowing whether we would end up paying thousands for an underwhelming site (it wouldn't have been the first time). Melt Design told us exactly what they could do, how long it would take and what it would cost.... and they only went and delivered!! We've dealt with hundreds of suppliers over the years and this is one of the rare occasions where you find a brilliant company that does exactly what they say they will do. The end result was a fantastic, modern website that google has ranked really well. Would we recommend Melt Design..... 1000%
Reply from Melt Design LTD 2022.06.06
Thanks Guys... Happy to help and glad to hear you're so happy with the site and the project
Info Banana
Info Banana
2022.04.20
Best Tech Company I've Worked With! If you're looking for peace of mind, look no further. The entire team at Melt Design was extremely "all hands-on-deck" since the very beginning. They immediately set up a call with me to get a clearer understanding of my business (which is an online membership site), they implemented clear systems for communication and task To-Do lists, and always went above and beyond executing the things I needed help with. They continued to check in regularly until we both felt like we were in a solid groove with my website needs. I cannot recommend this company enough. Not only are they responsive, they are thorough, attentive to detail, experienced, and can give you a realistic outlook on how much time certain projects will take for you to make strategic prioritizations in your business. At the end of the day, there is nothing more stress-relieving than to bring up a tech issue to their Team and know that they're going to handle it (well) and in a timely fashion. The amount of time it has freed up in my business has been huge! Now I can spend more time working ON my business instead of troubleshooting things myself- and likely breaking something along the way...ha! You won't regret hiring this company!! They simply are the best!
Reply from Melt Design LTD 2022.04.20
Thank you for the lovely review. We're happy to hear we're giving you peace of mind
Best Tech Company I've Worked With! If you're looking for peace of mind, look no further. The entire team at Melt Design was extremely "all hands-on-deck" since the very beginning. They immediately set up a call with me to get a clearer understanding of my business (which is an online membership site), they implemented clear systems for communication and task To-Do lists, and always went above and beyond executing the things I needed help with. They continued to check in regularly until we both felt like we were in a solid groove with my website needs. I cannot recommend this company enough. Not only are they responsive, they are thorough, attentive to details, experienced, and can give you a realistic outlook on how much time certain projects will take for you to make strategic prioritizations in your business. At the end of the day, there is nothing more stress relieving than to bring up a tech issue to their Team and knowing that they're going to handle it (well) and in a timely fashion. The amount of time it has freed up in my business has been huge! Now I can spend more time working ON my business instead of troubleshooting things myself- and likely breaking something along the way...ha! You won't regret hiring this company!! They simply are the best!
Chris Knott
Chris Knott
2022.02.09
Fantastic company who provide a very attentive service. The on going support was excellent and I'm delighted with the final product. I'd highly recommend for anyone looking to set up their own membership site or online courses
Julie Roberts
Julie Roberts
2022.01.19
Positive
Professionalism
Quality
Responsiveness
Value
I contracted Melt to help me build my online pilates and wellbeing membership platform. Matt and team were a dream to work with and really hit the ground running with my brief. They worked quickly and professionally to my timescales to deliver a truly fantastic product for my members. I was particularly impressed with the after sales service and the help / resources they gave me to add content to my site. I would highly recommend them if you're looking to build a bespoke membership site that's right for YOUR customer and not just an off the shelf, one size fits all solution.
Reply from Melt Design LTD 2022.01.19
Hi Julie, thanks for the awesome review. Really appreciate it and glad your happy with the site and the aftercare the team are providing
Jenni Field
Jenni Field
2021.03.18
Positive
Professionalism
Quality
Responsiveness
Value
After some challenges finding the right digital partner for my company Matt was recommended. He has been excellent. His expertise have been brilliant to help us make sure we don't miss opportunities and he made sure the project ran to time and budget. After several years of constantly being let down this is like a dream! Matt and the team are already working on another site for us and I would recommend to anyone in need of support.
Reply from Melt Design LTD 2021.03.18
Thank you Jenni - Very happy to hear you enjoyed our service :)