Mason Automotive Reviews

Herman Fam 2026.11.04

     

Not only great affordable service, but friendly, fast, & helpful in getting our daughter’s car in and repaired quickly! Highly recommend

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Reply from Mason Automotive 2026.11.05

Thank you, Herman Fam! We’re glad we could get your daughter’s car repaired quickly and keep the service friendly and affordable. We appreciate the recommendation!

Cindy Young 2026.11.03

     

Very professional, and personable. Communicating on a regular basis.I feel very well taken care of with Mason Auto!

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Reply from Mason Automotive 2026.11.03

Thank you, Cindy! We’re glad you felt well taken care of and appreciated our regular communication. We’re always here when you need us!

Carl Minor 2026.11.02

     

We are happy to find a reliable repair shop. They found other things that needed to be replaced as well. We were kept informed of the repair work as they went through the car.

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Reply from Mason Automotive 2026.11.03

Thanks, Carl! We’re glad you found us. We’ll always keep you updated throughout the repair and let you know about anything else we find.

Dan Hays 2026.10.21

     

They are very honest after diagnosing the issues and get work done quickly and on time.

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Reply from Mason Automotive 2026.10.23

Thank you, Dan! We’re glad you appreciated our honest diagnosis and quick, on-time service. We always want to make the repair process straightforward and dependable.

Paul Ford 2026.10.14

     

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Reply from Mason Automotive 2026.10.16

Thanks for the 5-star review, Paul! We appreciate your support and look forward to helping with your automotive needs whenever you need us.

Gloria Tiwari 2026.10.08

     

Before finalizing my purchase of a used car, I told Jared about the top 3 cars on my list. He strongly advised against the 3rd one, and then made room in his schedule to inspect my top pick. The inspection was thorough, timely, and provided the information I needed to close the deal. I highly recommend Jared and his team!

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Reply from Mason Automotive 2026.10.11

Thank you, Gloria! We’re glad Jarred could help you make an informed decision and fit in a thorough pre-purchase inspection. Enjoy your new car!

Michelle Barclay 2026.10.07

     

Where do I begin!! Paul was absolutely amazing!!! My daughter at college was having an issue with her car, Electrical Safety issue. Looked online for a garage near her, found Mason automotive. 5 stars reviews, they were highly recommended. Mason automotive went above and beyond! I cannot be happier with their service, pricing and professionalism and most importantly their honesty. Paul kept me informed with everything. Between Paul, technician and the owner they figured out the issue. I felt very confident they would do a great job from the beginning just by speaking with Paul. Being several hours away I needed to be able to find a place that would find the issue, fix it, make sure it was safe and not take me to the cleaners. I highly, highly recommend Mason automotive! Give Paul a call if you have any issues with your car. You will be very happy!!!

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Reply from Mason Automotive 2026.10.11

Michelle, thank you for trusting us from several hours away. We’re glad Paul’s communication, our honest diagnosis, and fair pricing gave you confidence in your daughter’s safety. Come see us anytime!

Jake Carlin 2026.10.05

     

Hella chill

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Reply from Mason Automotive 2026.10.11

Thanks, Jake! We appreciate the 5 stars—keeping things chill and straightforward is what we’re about.

Billy T. Ramey 2026.09.29

     

I like coming to Mason Automotive. The crew there has worked on my vehicle a few times and have done a great job! I recommend this garage to anyone who has car or truck problems.

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Reply from Mason Automotive 2026.10.11

Thanks, Billy! We appreciate you trusting us with your vehicle more than once. Glad the crew has taken good care of you, and thanks for recommending us!

Sarah Perfetti 2026.09.24

     

Great experience and friendly customer service. They did an alignment on my 4Runner. I dropped off my car at 9am and it was ready for pick up by 12:30.

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Reply from Mason Automotive 2026.09.25

Thank you, Sarah! Glad we could get your 4Runner alignment done and have you back on the road by lunchtime. We appreciate you choosing Mason Automotive!

Nicole Bjorgo 2026.09.24

     

Jared and Mark were fantastic! Being in Chicago, son in Bloomington, they were amazing at helping get my son’s car get fixed and back to him. They followed up, were so kind, and their shop provided amazing service! Highly recommend!

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Reply from Mason Automotive 2026.09.25

Thanks Nicole! Being out of town can make car trouble stressful, so we’re glad Jarred and Mark could keep you updated and get your son back on the road. We are here to help anytime you need it!

Tonya 2026.09.23

     

They worked me in for a pre-purchase inspection the day I called and they were great! They were very thorough and answered any and all questions I had. We will be a returning customer!

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Reply from Mason Automotive 2026.09.25

Thank you, Tonya! We’re glad we could fit you in quickly, answer your questions, and provide a thorough pre-purchase inspection. We look forward to seeing you again!

Julie Carling 2026.09.21

     

Very easy to schedule. Service started on time, and everyone in the shop was friendly and helpful. Would definitely go back!

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Reply from Mason Automotive 2026.09.25

Thank you, Julie! We’re glad scheduling was easy, we started on time, and our team made you feel welcome. We appreciate you and look forward to seeing you again!

Michael Ciolli 2026.09.20

     

Masons tool my truck in because it failed to start I put a new battery in still wouldn't start I just figured not the battery most likely the starter? Masons said it could be the starter, ignition or battery cable. They said a starter would run 1200 dollars if that's the problem. It was decided to try the cable first and once replaced it continued to start daily for the next week or so. So far a week later still seems ok. Just wanted to thank Masons for being honest and saving me some money.

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Reply from Mason Automotive 2026.09.25

Thanks, Michael! We’re glad we could start with the cable and get your truck running without jumping straight to a costly starter. Honesty always comes first here.

Emily Throop 2026.09.19

     

Helpful, kind, and efficient. They have become my preferred location to have my car serviced.

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Reply from Mason Automotive 2026.09.28

Thank you, Emily! We’re glad our helpful, kind, and efficient service has made Mason Automotive your preferred shop. We appreciate your trust!

Jessica Davis 2026.09.17

     

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Reply from Mason Automotive 2026.09.25

Thanks, Jessica, for the 5 stars! We appreciate your support and are always here when your vehicle needs anything.

Steve Tong 2026.09.16

     

My daughter's hybrid vehicle needed to have its 12V battery replaced and she took it to Mark at Mason Automotive. Mark was friendly and professional. He finished the job in one day so that her car could be started and back on the road again. Thank you Mark and Mason Automotive for taking care of this situation!

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Reply from Mason Automotive 2026.09.16

Thanks, Steve! Mark will appreciate the kind words. We’re glad we could replace the 12V battery quickly and get your daughter’s hybrid back on the road.

carla chrzan 2026.09.08

     

Fantastic customer service and honest mechanics, such a breath of fresh air to be referred to them by a friend. I highly recommend them for your vehicle needs.

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Reply from Mason Automotive 2026.09.16

Thank you, Carla! We’re glad your friend referred you and that our honest service made a difference. We truly appreciate the recommendation!

Kim Lucas 2026.09.08

     

Very polite on the phone and in person

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Reply from Mason Automotive 2026.09.16

Thank you, Kim! We’re glad our team was polite and welcoming both on the phone and in person. We appreciate you choosing Mason Automotive!

Carmen Coleman 2026.09.08

     

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Reply from Mason Automotive 2026.09.16

Thank you, Carmen, for the 5-star review! We appreciate your support and look forward to helping whenever your vehicle needs us.