Mason Automotive

Mason Automotive Reviews

Excellent rating
5.0 | 346 reviews
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Mason Automotive
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Reviews

Trustindex 5.0 | 346 total
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carla chrzan
carla chrzan 2026.09.08
Fantastic customer service and honest mechanics, such a breath of fresh air to be referred to them by a friend. I highly recommend them for your vehicle needs.
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Kim Lucas
Kim Lucas 2026.09.08
Very polite on the phone and in person
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Carmen Coleman
Carmen Coleman 2026.09.08
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Bradley Scroggins
Bradley Scroggins 2026.09.03
First of all These guys rock. I got to talk to Rick and Mark. The full inspection they do is top notch. I went in for oil leak and coolant issues. If something is wrong they will find it. Pay Cash or check get discounted rate. Second of all my truck runs better now than when I bought it. Overall hard to find a place as thorough and honest as Mason Automotive. I got a few more things for them to take care of down the road but engine and thermostat are working beautifully. I highly recommend them over anyone else in town. Keep up the great work fellas!
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Reply from Mason Automotive 2026.09.08
Thank you, Bradley! Rick, Mark, and the team appreciate your trust. Glad your truck is running great and the engine and thermostat repairs worked out beautifully!
Caitilin Kelly
Caitilin Kelly 2026.08.28
Friendly, quick (1/2 hour with an appointment, compared to sometimes 2 hours at the dealership), well-priced oil change.
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Reply from Mason Automotive 2026.08.30
Thanks, Caitilin! We’re glad we could get your oil change done quickly and at a fair price. We appreciate you choosing Mason Automotive!
Shawn Keller
Shawn Keller 2026.08.27
They were fantastic. Addressed my concerns and was very transparent during the inspection and maintenance. I will be trusting them with my vehicles in the future. Thanks!
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Reply from Mason Automotive 2026.08.30
Thanks, Shawn! We appreciate your trust and are glad our transparent inspection and maintenance process gave you confidence. We look forward to taking care of your vehicles.
Juni Stancombe
Juni Stancombe 2026.08.14
Pretty solid group of guys never feel like I’m getting ripped off. They’re really understanding and I like supporting local the only thing is, I wish that they did bodywork 😭
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Reply from Mason Automotive 2026.08.15
Thank you, Juni! We appreciate your trust and support for our local shop. We may not do bodywork, but we’ll always be here for the mechanical side!
Amy Izod
Amy Izod 2026.08.10
The staff members here are simply excellent. Everyone was kind and courteous, giving all consideration to the concerns I shared and a process that would resolve problems as conveniently as possible.
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Reply from Mason Automotive 2026.08.15
Thanks, Amy! We appreciate you trusting us with your concerns. Our team always aims to be courteous, clear, and make repairs as easy as possible.
Rudy Nesvik
Rudy Nesvik 2026.08.10
Great auto shop. They listen to the actual concerns you have and explain everything they recommend. I was able to get fast, last-minute service as well. Incredibly upfront about pricing too, so you know what you are getting into.
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Reply from Mason Automotive 2026.08.15
Thanks, Rudy! We appreciate you trusting us with your vehicle. Clear explanations, honest pricing, and getting you in when you need us are what we’re all about.
BABY YODA
BABY YODA 2026.08.07
Had a wonderful experience for a not so great time. Easy going and worked well with me about every step of the way. Understood my needs and limitations and made it easy at every step of the process.
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Reply from Mason Automotive 2026.08.15
Thank you! We know car trouble is never fun, so we’re glad we could make the process easy and work within your needs.
Joe Crider
Joe Crider 2026.08.06
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Reply from Mason Automotive 2026.08.15
Thanks, Joe! We appreciate the 5-star review and are grateful you chose Mason Automotive. Hope to see you again when your vehicle needs us.
Caitlin Hochstetler
Caitlin Hochstetler 2026.08.05
Trusted technicians that I will come back to for their services time and time again!
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Reply from Mason Automotive 2026.08.15
Thank you, Caitlin! We appreciate your trust and look forward to helping keep your vehicle running smoothly for years to come.
Nuria Alishio-Caballero
Nuria Alishio-Caballero 2026.07.27
I had a great experience! They found multiple ways to save me money and explained everything very clearly to me. I’ll definitely be trusting Mason with my car in the future and would recommend to others.
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Reply from Mason Automotive 2026.08.15
Thank you, Nuria! We’re glad we could save you money and clearly explain everything. We appreciate your trust and recommendation—see you next time!
Andrea Blackwood
Andrea Blackwood 2026.07.25
The team at Mason was communicative, friendly, and diagnosed the issue quickly. My car was repaired the same day and pickup was easy.
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Reply from Mason Automotive 2026.08.15
Thank you, Andrea! We’re glad our team could diagnose the issue quickly, keep you updated, and get you back on the road the same day.
Teresa Keller
Teresa Keller 2026.07.23
Honest, dependable and fair pricing. They didn’t try to upsell
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Reply from Mason Automotive 2026.08.15
Thank you, Teresa! We’re glad you found us honest, dependable, and fair. No-pressure recommendations are important to us—thanks for trusting Mason Automotive!
Craig Patnode
Craig Patnode 2026.07.23
Found out problem fixed it fast. Great Service!!
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Reply from Mason Automotive 2026.08.15
Thanks, Craig! Glad we could find the problem and get it fixed quickly. We appreciate you choosing Mason Automotive!
Jeremy Moore
Jeremy Moore 2026.07.16
The team at Mason Automotive are outstanding. Fast, knowledgeable service without pressure sales. Recommend them to everyone! Thanks guys!
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Reply from Mason Automotive 2026.08.15
Jeremy, thanks for the shoutout! We’re lucky to have such a great team, and we appreciate you recommending Mason Automotive to everyone.
Jennifer French
Jennifer French 2026.07.13
Prompt and did exactly what I asked without pressuring me to do other services that I couldn’t afford. They got my ac working and checked the rest of the car for other issues. I thought the price was very reasonable for all they did. I will recommend to friends.
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Reply from Mason Automotive 2026.07.13
Thank you, Jennifer! Glad we could get your AC working and check everything over without any pressure. Really appreciate you recommending us to your friends!
Ashwin Badrinath
Ashwin Badrinath 2026.07.10
Great service! Rick was very helpful in explaining the issues found in the complimentary inspection. Setting up appointments, pickup and drop off were very convenient. Quick service too!!
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Reply from Mason Automotive 2026.07.13
Thanks Ashwin! Glad Rick was able to walk you through the inspection and that the pickup and drop‑off made things easy. We appreciate you coming to us!
Kate Morris
Kate Morris 2026.07.03
I took my van to Mason after receiving a suspicious estimate for work the dealership said was necessary. Everyone I’ve spoken with at Mason has been so kind, professional and realistic with me. They did a very thorough assessment of my vehicle and I was really impressed by the communication afterward. Not only did I get a call where the technician took time explaining each issue he found, I received a really professional email breaking each issue down including pictures and individual prices. I finally feel like I’ve found a mechanic in town I can trust. Bonus points for the safe and secure after hours drop off.
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Reply from Mason Automotive 2026.07.13
Thank you so much, Kate! Really glad our team’s walkthrough and detailed report helped you feel confident about your van. We appreciate you trusting us — and glad the after‑hours drop-off was helpful!

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