Latitude Suites

Latitude Suites Reviews

Good rating
4.4 | 232 reviews
Trustindex Verified Company
Latitude Suites
Write a review

Latitude Suites rating: 4.4 out of 5 from 232 reviews

Trustindex 4.4 | 232 total

Rating breakdown

180 pcs
15 pcs
6 pcs
8 pcs
23 pcs
Source filter

What customers say about Latitude Suites

Recent reviews

Diana Luciano
Diana Luciano 2026.10.09
It compares to a one bedroom apartment and even has a doorbell! You enter into the living room, which is also your dining room and kitchenette with a coffee maker and dishes. There's a short hallway where you'll find the bathroom. It has plenty of lighting and a walk-in shower with rain shower head and handheld. Toward the back you will find your full hotel room sized bedroom. I had a comfortable king size bed with four pillows. This hotel is a home away from home. It was also a quiet place with an indoor pool and gym.
Report
Reply from Latitude Suites 2026.10.11
Dear Diana Luciano,
Thank you for sharing such a wonderful review. We are delighted to know that you enjoyed the spacious layout, thoughtful amenities, and comfort of your accommodations. It is especially rewarding to hear that our hotel provided you with a peaceful atmosphere and the comforts of a home away from home. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.

Sincerely,
Management
Masaki Fukuhara
Masaki Fukuhara 2026.10.06
We booked a stay at Latitude Suites in Tinton Falls specifically to experience the Unscripted brand, and the property completely delivered. As a frequent Hyatt traveler and Globalist, I was highly impressed by how fresh and impeccably maintained the entire hotel is right now. The room itself was remarkably spacious and thoughtfully designed, featuring a very convenient full-size refrigerator that made the stay much easier. Comfort was clearly a priority—both the bed and pillows were fantastic for a great night's sleep, and all the towels and linens were spotlessly clean. We went for a walk to the beach about 20 minutes drive from the hotel, and it was beautiful! Overall, we are very happy with our trip to the Unscripted property.
Report
Reply from Latitude Suites 2026.10.08
Dear Masaki Fukuhara,
Thank you so much for your wonderful 5 star review. We are truly delighted to hear that you enjoyed your stay at Latitude Suites and had such a great experience with our property.

It means a lot to us to receive such positive feedback from a Hyatt Globalist and frequent traveler. We are especially happy to know you enjoyed the spacious room, full size refrigerator, comfortable bed and pillows, and the cleanliness of the linens and towels.

We are also glad you were able to visit the beach and enjoy the area during your stay. Thank you for choosing Latitude Suites and for taking the time to share your experience. We sincerely appreciate your support and look forward to welcoming you back on your next visit.

Sincerely,
Hotel Management
Jonathan Endrikat
Jonathan Endrikat 2026.10.06
Nicest room for the price and it was well kept too.
Report
Reply from Latitude Suites 2026.06.25
Jonathan always good to have you here with us! Looking forward to your next stay!
L C
L C 2026.09.25
Fabulous hotel and polite staff. The rooms were clean and quiet. Comfortable beds the room had a small suite plenty of room. The hotel was safe and secure. Our room included breakfast which was delicious. The breakfast had many options and the food was really good. Carol was so nice and accommodiating in the restaurant. We are looking forward to another visit at Laititude Suites.
Report
Reply from Latitude Suites 2026.10.01
Dear LC,
Thank you so much for your wonderful review! We’re delighted you enjoyed your stay, breakfast, and our friendly staff. Carol will be so happy to hear your kind words. We look forward to welcoming you back to Latitude Suites!
Sincerely,
Management
Michelle Vore
Michelle Vore 2026.09.24
I booked a night here back in February 2026 for about $140, but had to cancel last minute due to a family emergency. The hotel was initially nice enough to offer me a credit for a future stay. Fast forward a couple of months ago: I called to use that credit for tonight. The agent on the phone assured me I was "all set" and said a reservation confirmation email was on its way. NOTE: they NEVER mentioned that I would owe any money. When my son and I arrived to check in tonight, the front desk employee couldn't figure out how to apply the credit and had to call a supervisor. The supervisor then dropped a bombshell: I was required to pay a $112.58 difference because tonight’s rate was $280-ish. This was never mentioned on the phone, nor was it anywhere in writing. Because my son and I needed a place to sleep tonight, I was backed into a corner and forced to pay it. Total bait-and-switch. Watch out for hidden costs and hidden policies! Their staff will not inform you until you're standing in the lobby with nowhere else to go. Absolutely boiling mad. Save your money and stay somewhere that values honesty. 09/24/26 edit: I'm adding a screenshot of what Latitude wrote in response to my review. They promised a refund that they never gave me then they did a dirty delete. I'll be filing a credit card claim against them. Never staying at this property ever again.
Report
Reply from Latitude Suites 2026.09.12
Dear Michelle Vore,
Thank you for taking the time to share your experience. Please accept our sincere apologies for the frustration and inconvenience you encountered during your arrival. We understand how disappointing it must have been to learn of an unexpected balance at check-in, particularly after being advised that your reservation had been arranged and confirmed.

We have reviewed the matter and have credited the $112.58 difference back to you. We sincerely regret the miscommunication regarding the application of your previous stay credit and understand your concerns regarding the lack of clarity prior to your arrival.

Providing our guests with clear, accurate information and a seamless experience is extremely important to us. We apologize that we fell short of that standard in this instance, and we appreciate the opportunity to address the matter.

Sincerely,
Management
DG
DG 2026.09.19
Breakfast not included as expected in other brands.
Report
Reply from Latitude Suites 2026.09.20
Dear DG,

Thank you for staying with us and for sharing your feedback. We understand that breakfast policies can vary between hotel brands and properties. At Latitude Suites, breakfast is offered at a minimal charge of $10 per adult and $6 for children above 12 years old, in accordance with our brand standards.

We appreciate you choosing to stay with us and hope you had an enjoyable overall experience. We look forward to welcoming you back on your next visit.

Sincerely,

Management
isaac yagod
isaac yagod 2026.09.17
I stayed yesterday and today at this most wonderful hotel, Latitude Suites in Tinton Falls, and I must say, this place is absolutely spectacular. The staff provides truly five-star care and consideration. The rooms are beautiful, the cleanliness is exceptional, the beds are incredibly comfortable, and the overall layout of the hotel is superb. All in all, this has become a favorite destination for me, and I look forward to staying here again. Truly top, top quality!
Report
Reply from Latitude Suites 2026.09.20
Dear Isaac Yagod,

Thank you so much for your wonderful review! We are truly happy to hear that you enjoyed your stay with us and that our team made you feel so well taken care of. It means a lot to know that you loved the rooms, cleanliness, comfort, and overall atmosphere of the hotel.

We’re especially glad to hear that Latitude Suites has become a favorite destination for you. We look forward to welcoming you back again soon and making your next stay just as enjoyable. Thank you again for your kind words and for choosing to stay with us!

Sincerely,
Management
Jan M
Jan M 2026.09.16
Last fall, I was sick and desperate for a place to stay. A single woman on her own. They got me for $700. I live off of $1,132 a month. Sure, I paid it. They took full advantage of me.
Report
Reply from Latitude Suites 2026.09.20
Dear Jan M,
Thank you for sharing your experience. We sincerely understand how significant a $700 stay can feel, particularly given your circumstances, and we’re sorry that your experience left you feeling that way.

Since January 2026, the property has operated as **Latitude Suites by Hyatt**, with rates determined by market conditions, demand, availability, and the specific suite category reserved. As an all-suite property, we offer accommodations of varying sizes, including suites designed for larger parties of five or more guests, which naturally results in different rates.

We value every guest and take concerns regarding pricing very seriously. While rates can vary considerably based on the circumstances of each reservation, we appreciate you sharing your perspective and giving us the opportunity to provide some context.

Sincerely,
Management
Pinchus Yagid
Pinchus Yagid 2026.09.16
Everything is top of the line, and incredible value for the price! Can't wait to be back. Special thanks to the night receptionist
Report
Reply from Latitude Suites 2026.09.20
Dear Pinchus Yagid,
Thank you so much for such a wonderful review! We’re delighted to hear that you enjoyed your stay and found everything from the room and bed to the cleanliness and comfort to be just right. It means a lot to know that our team helped make your visit special.

We’ll be sure to share your kind words with our night receptionist and the rest of the team. Knowing that you felt welcomed and well cared for is the best compliment we could receive.

We truly appreciate you choosing to stay with us, and we can’t wait to welcome you back again soon!

Sincerely,
Management
Becki Grimsley
Becki Grimsley 2026.09.08
What a great night’s sleep. I had the best shower - spray coming from all angles, so my back felt fantastic. The bathrobe was so comfy. The bed was glorious. Right balance of firm and soft with puffy down comforter. Room was clean with updated decor . Good service. Excellent experience.
Report
Reply from Latitude Suites 2026.09.11
Dear Becki Grimsley,
Thank you so much for taking the time to share such a wonderful review. We are delighted to hear that you had such a comfortable and relaxing stay with us.

It is especially gratifying to know that you enjoyed the shower, comfortable bathrobe, and our bed with its perfect balance of firmness and softness. We are also pleased that you appreciated the clean, updated décor and attentive service.

Your kind words mean a great deal to our entire team. We truly appreciate your business and look forward to welcoming you back for another excellent experience soon.
Sincerely,
Management
Dan Lavrich
Dan Lavrich 2026.09.07
Very nice hotel. You come into the room with a sitting area full size TV, full size refrigerator, sink, is a nice space. Pull out couch. It's like a whole other room. Down a small hall into the main bed area. Another full size tv bathroom was awesome. Shower great pressure, hot water. Water spray directly down or straight out and even has a wand. Very spacious bathroom. Room temperature does not greatly fluctuate as I have noticed in other places. This is really a nice hotel. Stayed on third floor. Quiet.
Report
Reply from Latitude Suites 2026.09.11
Dear Dan Lavrich,
Thank you so much for such an incredible review! We’re thrilled to hear that your stay exceeded expectations and that you enjoyed the spacious layout, comfortable sitting area, full-size refrigerator, pull-out sofa, and the added privacy of the separate bedroom area.

It’s wonderful to know that the bathroom, shower pressure, hot water, and multiple shower options made your stay even more enjoyable. We also love hearing that the room temperature stayed comfortable and consistent throughout your visit—and that your third-floor room provided the quiet, relaxing atmosphere you were looking for.

We truly appreciate you taking the time to notice and mention all of these details. Our goal is to provide more than just a room we want our guests to feel like they have a comfortable space to truly relax and settle in. Hearing that you experienced exactly that means the world to our team.

Thank you again for staying with us and for sharing such a thoughtful review. We’d be delighted to welcome you back for another wonderful stay!
Sincerely,
Management
Paul Thompson
Paul Thompson 2026.09.06
Report
Reply from Latitude Suites 2026.09.06
Dear Paul Thompson,

Thank you so much for the wonderful 5-star review! We’re delighted to hear that you enjoyed your stay at Latitude Suites Tinton Falls. Your kind feedback means a lot to our entire team, and we truly appreciate you choosing to stay with us.

We look forward to welcoming you back again soon!

Sincerely,

Hotel Management
Maureen Baxter
Maureen Baxter 2026.08.31
Excellent stay for our group reunion! I highly recommend this property! It was conveniently located for our group's mini-reunion, situated just an 8-minute drive from where our gathering was held. The staff went out of their way to be extremely friendly and helpful. Our room was immaculate, comfortable, and well-appointed with everything we needed. We had a wonderful experience and would definitely stay here again.
Report
Reply from Latitude Suites 2026.09.01
Dear Maureen Baxter,
Thank you so much for your wonderful five-star review and for choosing to stay with us for your group reunion! We are delighted to hear that our convenient location, welcoming team, and comfortable accommodations helped make your stay such a memorable experience.

It is especially rewarding to know that you found your room immaculate, comfortable, and thoughtfully appointed, and that our staff went above and beyond to make you feel welcomed and well cared for. Providing exceptional hospitality is at the heart of what we do, and your kind words are a wonderful encouragement to our entire team.

We truly appreciate your recommendation and are thrilled to know you would choose to stay with us again. We look forward to welcoming you back for your next visit and making it just as exceptional!

Best Regards,

Hotel Management
Jessica Jackson
Jessica Jackson 2026.08.30
This place is great! Rooms are clean and large and the front desk was beyond accommodating with my needs. Shout out to Kim and Ayaz for being so flexible and helpful.
Report
Reply from Latitude Suites 2026.09.01
Dear Jessica Jackson,
Thank you very much for taking the time to share such a thoughtful review. We are delighted to hear that you enjoyed our spacious, clean accommodations and had such a positive experience with our front desk team.
We especially appreciate you recognizing Kim and Ayaz. Their commitment to providing attentive, flexible, and personalized service is something we truly value, and we will be sure to share your kind words with them.
It was a pleasure having you as our guest, and we sincerely look forward to welcoming you back on your next visit. We hope to make your next stay just as comfortable and memorable.
Warm Regards,
Hotel Management
Richard Nguyen
Richard Nguyen 2026.08.29
$50 up charge to check in 30 minutes early even though the room is ready? Bad customer service. No real food choices in the hotel. Whatever options they have are grossly overpriced. Rooms are basic and nothing to indicate the premium price you pay. Finally, check your bill and credit card statement afterwards. They will try to charge you for an extra night or bill you for services you never requested. Scammers run this hotel. Will never stay at this place again.
Report
Reply from Latitude Suites 2026.09.06
Dear Richard Nguyen,

We are deeply concerned to hear about your experience and appreciate you bringing these matters to our attention. A $50 charge for checking in just 30 minutes early is absolutely not our normal practice, and we are astonished to hear this occurred. We will investigate the charge immediately and, if an early check-in fee was applied, we will ensure it is refunded.

We also take your concerns regarding dining options and billing very seriously and will review these matters with our team. Thank you for bringing this to our attention.

Sincerely,

Hotel Management
Kingsley Arthur
Kingsley Arthur 2026.08.25
Report
Reply from Latitude Suites 2026.09.01
Dear Kingsley Arthur,
Thank you for your exceptional five-star rating. We sincerely appreciate you taking the time to share your feedback and are delighted to know that your experience with us met your expectations.

Your recognition is truly valued by our entire team and serves as a wonderful reflection of our commitment to delivering outstanding service, comfort, and genuine hospitality. We look forward to the pleasure of welcoming you back and providing you with another memorable stay.
Sincerely,

Hotel Management
I K
I K 2026.08.23
I had an excellent experience at Latitude Suites Tinton Falls, part of Unscripted by Hyatt, and I especially want to recognize the General Manager, Ayaz Khan, for the outstanding hospitality and customer service. From the moment we arrived, the hotel felt welcoming, clean, comfortable, and well maintained. The property has a fresh and modern feel, the rooms are spacious and comfortable, and everything was organized in a way that made our stay relaxing and enjoyable. What really stood out, however, was the level of personal attention from Ayaz Khan. It is not very often that you see a General Manager who is so involved and genuinely concerned about the experience of his guests. Ayaz was extremely professional, polite, approachable, and accommodating. He took the time to make sure everything was going well and that we were comfortable with our stay. You can tell that he takes pride in the hotel and truly cares about guest satisfaction. Good management makes a tremendous difference in a hotel, and Ayaz is a perfect example of that. His attitude and professionalism are reflected in the overall atmosphere of the property and the way guests are treated. He made us feel valued rather than simply being another reservation or room number. The location is also very convenient for the Tinton Falls and Jersey Shore area, and the hotel offers a great combination of comfort, cleanliness, convenience, and hospitality. I would definitely recommend Latitude Suites Tinton Falls to families, business travelers, or anyone looking for a comfortable place to stay in the area. A special thank you again to General Manager Ayaz Khan for going above and beyond and making our experience such a positive one. Five stars and highly recommended. We would gladly stay here again.
Report
Reply from Latitude Suites 2026.09.01
Dear IK,
Thank you sincerely for your exceptional five-star review and for your generous recognition of Ayaz and our team. We are delighted to know that you enjoyed the comfort, cleanliness, and hospitality at Latitude Suites Tinton Falls.

Your kind words are truly appreciated and will be shared with Ayaz and the entire team. We are grateful for your recommendation and look forward to welcoming you back for another memorable stay.

With warmest regards,
Hotel Management
Mohamed Azaan Ahmed
Mohamed Azaan Ahmed 2026.08.19
The front desk is open 24 hours, which was very helpful since I arrived late.
Report
Reply from Latitude Suites 2026.08.19
Dear Mohamed Azaan Ahmed,

Thank you for your kind review! We’re delighted that our 24-hour front desk made your late arrival more convenient and stress-free. It was our pleasure to be here for you, and we hope to welcome you back again soon!

Sincerely,
Management
FABRIZZIO ANDRE RIOS NARVAEZ
FABRIZZIO ANDRE RIOS NARVAEZ 2026.08.19
Great place for both business and leisure trips. I would happily return.
Report
Reply from Latitude Suites 2026.08.19
Dear Fabrizzio Andre Rios Narvaez,

Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our property a great choice for both business and leisure. We truly appreciate your kind words and look forward to welcoming you back soon!
Sincerely,
Management
Lily Edwards
Lily Edwards 2026.08.18
The hotel felt safe, clean, and professionally managed.
Report
Reply from Latitude Suites 2026.08.19
Thank you, Lily, for taking the time to share your positive feedback! We’re delighted to hear that you felt safe and comfortable during your stay and that you found our hotel clean and professionally managed.

We truly appreciate your kind words and look forward to welcoming you back again soon!

Sincerely,
Management

Frequently asked questions about Latitude Suites

How many reviews does Latitude Suites have?

Latitude Suites has 232 reviews on Trustindex, collected from Google and Trustindex.

What is Latitude Suites's average rating?

Latitude Suites is rated 4.4 out of 5 based on 232 reviews. 78% of reviewers gave five stars.

Are Latitude Suites reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

How do I write a review for Latitude Suites?

Use the "Write a review" button on this page to share your own experience with Latitude Suites.

Write a review for Latitude Suites

Write a review
Skyrocket Your Sales with Customer Reviews. No coding required.
Create a Free Account