The Physio Box Clinic - Kensington Reviews

Beatrice Caltabiano 2026.10.21

     

I went to physio box for chronic neck pain that would cause migraines , after explaining my situation to Giuseppe he gave me a thorough explanation of what was going on with my issue ( nobody ever did that after seeing so many professionals ) and told me a plan to follow for healing. Dry needling and workouts/ stretches to do at home. I cannot believe I haven’t had neck pain in so long , I am so happy , I can lift , play with my kid , exercise at gym , all things I couldn’t do before hand. Big big thank you to Giuseppe & team at physio box . I would recommend to anybody . Best thing I’ve ever done for my healing.

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Reply from The Physio Box Clinic - Kensington 2024.09.15

Thank you for taking the time to share your positive feedback!

A M 2026.10.19

     

I took my Dad to see Joan. He was so professional. Very caring and patient. We were very happy with his outstanding service. Thank you Joan

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Reply from The Physio Box Clinic - Kensington 2026.10.19

Thank you so much for taking the time to share your experience, We are so pleased your father was well looked after by Joan.

Mesha Sayeed 2026.10.13

     

My favourite physio clinic!! I’ve gone across London looking for a good physio who really understands anatomy and Im so glad I finally found it. Guiseppe has helped me recover from some of the worst injuries including my most recent one that started from a Tmj issue and spread into a full muscle spasm accross my left trap and all the way down the arm. He uses a hands on approach, starts working from the first session, and always tracks the pain level each session. He uses a mix of techniques and within a few sessions resolves the issue. So grateful I’ve found such a wonderful clinic!

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Reply from The Physio Box Clinic - Kensington 2026.10.13

Thanks so much for the lovely review Mesha, we are so happy we were able to help you with your pain! We look forward seeing you progressing further over the upcoming weeks!

Eva 2026.10.08

     

Help after herniated disc After suffering a herniated disc, I visited Physio Box, and after just one session I was able to stand upright and walk again. Within a week, the pain had almost completely gone, thanks to the treatment and exercises tailored to my specific needs. After the second session, I felt like my old self again. I highly recommend Physio Box to anyone struggling with severe back pain.
Date of experience: 06 October, 2026

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Nikhil Kaul 2026.10.07

     

I am a national level competitive powerlifting athlete with a demanding training regimen. The treatment I received from Physio Box was excellent. I definitely plan to use them again to support my goals and progress and to stay injury free.

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Reply from The Physio Box Clinic - Kensington 2026.10.13

Thank you Nikhil! It's a real privilege and a source of pride for us to support athletes like you who compete in powerlifting at a national level!

Barry 2026.10.05

     

Worse treatment than expected

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Reply from The Physio Box Clinic - Kensington

Dear Barry,

You have reviewed the wrong business, as we have no record of a patient under your name. We kindly ask you to remove this misleading review, as it does not reflect the high standard of care we provide.

Thank you!

Cindy SP 2026.09.27

     

The Physio Box Clinic was referred to me by a family friend after struggling with increasingly worse sciatic pain for over 2 years and not receiving a proper diagnosis. Giuseppe wasn’t only able to diagnose me correctly on the first day but I saw great improvements after the very first session. For about 2-3 months I had regular dry needling and shock therapy with Giuseppe and mobility exercises with Sam as well as an exercise plan to improve the piriformis syndrome. Both very lovely and knowledgable. I continued the exercises on independently and am now completely pain free able work full time again, after having to quit my job due to the pain. I would highly recommend Giuseppe as the team has helped me to get my life back and live pain free again.

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Reply from The Physio Box Clinic - Kensington 2026.09.28

Cindy thank you so much for the lovely review, that means a lot to all of us! We wish the very best for the future!

J 2026.09.24

     

Excellent experience at The Physio Box! The speed of service was impressive. I was scanned (ultrasound) and started treatment straight away, with shockwave and ultrasound therapy in the same visit. No waiting around. Giuseppe was fantastic. His level of knowledge really stood out, and he explained everything clearly so I felt confident in the treatment plan. The concierge team also deserves a mention. They were super efficient, quick to respond, and made getting booked in completely hassle-free. Highly recommend to anyone looking for fast, professional physio care. Five stars!

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Reply from The Physio Box Clinic - Kensington 2026.09.28

Thank you for the great feedback, we are very pleased to hear that we were able to make a difference in your recovery journey!

Leen AT 2026.09.24

     

Couldn’t recommend The Physio Box enough! I’d been struggling with shoulder problems for a while and felt like I’d hit a dead end with my previous osteopath. After working with Giuseppe, and having an ultrasound with Mathias, three sessions later I feel as good as new - all while barely having to stop exercising. Amazing team!

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Reply from The Physio Box Clinic - Kensington 2026.09.28

Thanks for the amazing review Leen, we are grateful for your trustiness.

Nicole Fanni 2026.09.16

     

When I saw Dr. Giuseppe Salustri I felt so well treated and he is the only doctor that gave me hope for the arm problem I have since 2 years. Unlike so many doctors, Mr Salustri explains so well how things work in your body which helps a lot to be able to improve. Very grateful for the thorough attention, very impressed.

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Reply from The Physio Box Clinic - Kensington 2026.09.16

Dear Nicole, thank you very much for your positive feedback and kind words. Every time we make a positive impact on someone’s life, we feel even more motivated to continue doing what we do. We look forward seeing your progresses over the next few weeks!

April Pattara 2026.09.02

     

After Hurting my back in the gym and not being able to stand up straight I googled somewhere to go quickly to get seen and i found physio box based on their reviews. Their online booking system was so quick and id seen others with similar injuries being helped so i went down and seen them and within the hour i could walk again. They gave me all the right treatments and now I’ve had 3 sessions there and my back is back to normal again. Very knowledgeable and professional physios, Can’t thank them enough as it’s very humbling popping something in your back 😂 thanks guys for treating me and now I always have somewhere to go if I need treatment.

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Reply from The Physio Box Clinic - Kensington 2026.09.16

Dear April thank you so much for the review, we are so pleased to gear that we made a difference!

Fabio Ferrario 2026.08.19

     

Great Giuseppe! I could not bend my knee and every step was so painful! After his treatment I have no more pain and going up and down the stairs has never been so easy! Giuseppe is kind and keeps in touch for advices and explanations.

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Reply from The Physio Box Clinic - Kensington 2026.09.02

Thanks Fabio, your feedback is greatly appreciated!

Taranveer Singh 2026.08.15

     

⭐⭐⭐⭐⭐ I had been suffering from lower back pain for around 6 months, and it was affecting my daily life. I started treatment with Hiral, and I’m very happy with the progress. The treatment was professional, caring, and well explained throughout. I’m feeling much better and have seen a significant improvement in my mobility and overall well-being. I’m really grateful for the support, guidance, and treatment I received. I would definitely recommend Hiral to anyone looking for professional and effective treatment. Thank you so much! 🙏

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Alessandro Montagna 2026.08.02

     

Life-saving! I was in London for a work trip when I suddenly experienced a severe lower back spasm and intense pain. The Physio Box team helped relieve my pain, and I felt a significant improvement almost immediately. The consultants were amazing, the technology was advanced, and the facilities were excellent. I highly recommend them!

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Reply from The Physio Box Clinic - Kensington 2026.08.03

Hi Alessandro, thank you for taking the time to share your feedback, that’s greatly appreciated! We wish you the very best, take care! The Physio Box Clinic

Dominika 2026.07.24

     

I developed hip and knee issues from heavy lifting at the gym. After a few sessions the pain has subsided so much and I feel stronger again. I am so pleased as it wasn’t a nice feeling and I enjoy the gym. The team is super attentive and helpful.

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Reply from The Physio Box Clinic - Kensington 2026.07.24

Thank you Dominika,, your feedback is greatly appreciated!

Amal AlGhanmi 2026.07.22

     

Thank you Giuseppe 🙏🏻 I visited Biotherapy while I was in London with really bad knee pain, and I’m so glad I did. The improvement was amazing. He was professional, caring, and knew exactly what he was doing. I highly recommend him to anyone dealing with pain.

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Reply from The Physio Box Clinic - Kensington 2026.07.22

Thanks for the GREAT review, I believe there is a miss spelling, you meant Physiotherapy :)
Thanks for the great feedback, truly appreciated!

Ishita Shah 2026.06.06

     

Thank you for the excellent care and support throughout my treatment. Aditi is always thorough, considerate, and incredibly calming, which makes every session a positive experience. The needling and cupping treatments were especially helpful, and I’ve seen a real improvement because of her expertise.

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Carol Anelli 2026.06.03

     

Highly recommend Enrico, Joan, Matylda, & Mitch! I met with Enrico, Joan, Matylda & Mitch for piriformis syndrome, which began the day I flew to Europe from America. After 2 wks of barely being able to walk (shooting pain down the leg, tingling & numb toes, calf "on fire," buttock very painful), I arrived in London and met first with Enrico. He diagnosed my issue with patience, professionalism, & great expertise, explained his diagnosis & used massage & laser therapy for release & relief. He prescribed PT exercises. On visit #2 (of a 6-day time span due to my travel schedule) I saw Joan (also very knowledgeable & personable), who used dry needling plus massage & laser therapy and recommended exercises. For visit #3 I saw Matylda, who used massage & laser, gave me a few more exercises was also amazing in her expertise; she recommended certain vitamins to assist in healing. For visit #4 I saw Mitch, another superb team member, just as personable, experienced, capable, & highly skilled as the others, who also gave me strengthening exercises. I am SO impressed by all of these health care providers at PhysioBox!!! I highly recommend them all without reservation. I am very hopeful I can undertake my 9-day hike in a couple of weeks in Cornwall. Thank you, Team!
Date of experience: 01 June, 2026

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Aggie Mann 2026.05.05

     

Exceptional care and results Outstanding treatment for my chronic hip pain due to tendinitis. Their approach was highly effective, and the results have been beyond my expectations. I’m finally experiencing lasting relief. I absolutely could not recommend their services more!
Date of experience: 21 April, 2026

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Reply from The Physio Box Clinic - Kensington 2026.05.05

Thank you Aggie, your review is greatly appreciated!

marco garavello 2026.05.01

     

Attetive, competent, and personable, Giuseppe has been helping me over the last few weeks with an acute foot tendinitis. After an initial extensive consulation, he has made a clear, hands-on treatment plan, whilst advising on realistic recovery times. Would definitely recommend it for any sports injury treatment.

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Reply from The Physio Box Clinic - Kensington 2026.05.01

Thanks Marco, your review is greatly appreciated! Great to see you improving so quickly.