Verified Company
Coach assisted my brother with his roof and then my own! Great service. They assist you with your claim and every step of the way, ensuring top quality customer satisfaction and service.
What customers say about jrcousa.com
Recent reviews
Extremely grateful for the entire JR & Co. team! Jayke was incredible from the very beginning. He took the time to walk us through things we weren't familiar with, patiently answered all our questions, and made us feel completely at ease throughout the process. We never once felt pressured, and we genuinely appreciated his honesty and care.
The crews who came out to complete the work were punctual, kind, professional, and did a fantastic job. From start to finish, we felt well taken care of and couldn't be more pleased with our experience. Highly recommend JR & Co.!
Karre Wallace was an excellent sales guy. Very attentive and thorough. The installation was very quick and efficient.
I highly recommend.
Great communication from initial inspection until final QC inspection post new roof work! Coach Wallace did an outstanding job coordinating with me and the work crew! I highly recommend the company primarily based on Coach Wallace!!!
Fantastic roofing company to work with. Karre Wallace has been an exceptional and knowledgeable sales representative throughout this whole process. He made it very easy to deal with my insurance company and my roof replacement was done in one single day. Great service all around, highly recommend.
We like the way Luke did not pressure us on our decision on what company was going to replace our roof. He stayed in contact with us every step of the way. Once completed he stopped by to make sure we were happy with the work and workers.
Date of experience: 20 October, 2026
Date of experience: 20 October, 2026
Excellent service from contractor & he also followed through with the roofers, answered any questions before, during, & afterwards.
JR & Co. just completed our new roof and really did an amazing job. We worked with Jackson from start to finish and he was tremendous in keeping us updated as to what to expect and the timeline of when things would happen. I definitely highly recommend JR & Co for your roofing needs! Thanks
Karre Wallace is a top-notch Sales Representative who exudes professionalism and imparts a wealth of knowledge and wisdom. He simplifies complex concepts for easy comprehension and always delivers on his promises. JR & CO did a remarkable job on both my roof and my daughter's roof, completing the work in just one day without any issues. Mr. Wallace returned the following day to inspect the work and ensure everything was in perfect condition. This company truly values their work and employs some of the most skilled workers who consistently produce high-quality results. I wholeheartedly endorse Jr & Co - you won't be disappointed.
Residential Roof:
Ask for Luke Williams. I CANNOT tell you how safe I felt with having the integrity of this man running my roof install.
My roof is a 3 story 1911 home in a historic neighborhood and is very steep and complicated. Every question, every worry, everything..literally everything was easier because Luke was large and incharge, and was not just a roofing guy bobble head.
Things that Luke did that no other contractor did:
1) Worked my insurance claim to the bone. Didn't let me settle for less than what I could get.
2) Got on the roof himself (never seen a sales guy do that from all the other companies that inspected my roof)
3) Came out everyday during the job.
4) Handled every question or concern throughout the job I had.
5) Left my home clean.
6) Put a roof on my house that I love. Worked through different shingles manufacturers with me.
My family thanks, JR&CO and especially Luke Williams.
Screwed me on the 1st inspection with insurance. Rookie salesman. Got claim denied. Had reinspection from another company and the insurance by a 3rd party. 5k claim went to 22k. Find another contractor that know what they doin. Not just gettin handed insurance claims.
Did the work on time and good quality but everything on the administrative side has been a nightmare. They lost my check that I gave them and that put a several week delay on everything because they don’t get back to you in a timely manner. Supposedly they have found my check but I haven’t seen any updated invoices or any messages in about two weeks. Been 2 months total and I’d like to just be done with them altogether. Next time going with someone else.
Dima, my Project Manager was fantastic. He was communicative, thoughtful, did what he said he would when he said he would, and is simply a nice and pleasant person to work with. The crew was fantastic and worked so hard. They did professional work with a professional cleanup afterwards.
My experience with JR & Co has been nothing less than excellent from start to finish. Luke Williams is the very knowledgeable project manager that was very helpful and genuinely committed to making sure that the project was successful. He made the process of working with my insurance company very simple and was very familiar with the adjuster who was assigned.
When it came time for the team to show up Luke was there to put up protective equipment around all of our garden essentials and the crew was very mindful of our belongings while constantly loading the roofing trash into the trash trailer.
Even though the crew is Hispanic there was an English speaker who communicated the daily plans with me at all times of the project.
I ordered a designer shingle which is less common, but the crew told me they have many years installing several dozen projects with the same shingle and have had plenty of experience with how to install it.
When the project was completed they spent a considerable amount of time cleaning the yard to free it from nails and the smaller debris.
I will be happy to recommend JR & Co to as many people as I can for as long as it is relevant.
Our experience with JR & Co. was outstanding from start to finish. We appreciated the fact that the entire process from initial assessment, to supplying the necessary information with our insurance company, to the evaluation of what our needs were and how to best meet those needs and finally the actual construction of our roof was coordinated by one person, Charlie Rea. Whenever a question came up or we needed something explained, Charlie was our go to person. He was involved in every step of the process. We particularly appreciated that Charlie was on site both days our roof was installed to oversee the work.
The installation crew was equally outstanding. They completed our roof in less than two days and did on outstanding job on it. Upon a final inspection, Charlie's attention to detail was excellent. Every precaution to cover and protect our home and the landscaping around it was taken. Our final comment is in regard to how the installation crew finished the job. This might be the thing that impressed us the most is that when they completed the job and left our home you would not have know that they had been there except for the new roof. The debris from the old roof and the scraps from the new were completely picked up and disposed of and anyone who has had a roof installed knows that is no small task!
We did not have a roofing company prior to our experience with JR & Co but that has now changed, we would not go any where else with our roofing needs!
Reply from jrcousa.com
2026.06.12
Eric, thank you for this wonderful review! We'll be sure to pass your kind words along to the installation crew.
Thank you for trusting JR & Co. with your home. We're honored to be your roofing company going forward!
Thank you for trusting JR & Co. with your home. We're honored to be your roofing company going forward!
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jrcousa.com is rated 4.8 out of 5 based on 335 reviews. 93% of reviewers gave five stars.
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