Insure My Health Reviews

Sarah Bennett Thurston 2026.10.14

     

Can’t recommend enough - Jacob went through all policy options to suit my requirements. Very happy with my policy and obviously I hope to not use it but gives me huge peace of mind knowing it’s there. Highly recommend speaking with Jacob about health insurance for you and also your children. My children have benefited from being covered and as a parent that’s priceless.

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Reply from Insure My Health 2026.05.13

Thank you so much, Sarah. It means a lot that you felt supported.

Knowing your children have already benefited from being covered is exactly why this matters.

As a parent (and grandparent), that reassurance is priceless and I am glad you have it in place. We appreciate you taking the time to share your experience and for recommending a chat to others. We are always here if you need anything in the future.

Ellen Ludlow 2026.08.21

     

Jacob at Insure My Health has been exceptional. He recently helped me renew my health insurance and managed to find me a better deal, which was fantastic. What I really appreciated was how clearly and patiently he explained the policy to me, making sure I understood exactly what I was getting and answering my questions without making me feel rushed or pressured. It’s great to have someone knowledgeable and trustworthy handling something that can otherwise feel quite complicated. I wouldn’t hesitate to recommend Jacob and Insure My Health to anyone looking for help with their health insurance. Excellent service from start to finish!

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Reply from Insure My Health 2026.08.21

Thank you so much, Ellen. It means a lot that you felt supported throughout your renewal. Jacob always takes the time to make things clear and simple, so it’s great to hear that came through and helped you feel confident in your choices. We’re delighted we could secure a better deal for you too. Really appreciate your recommendation and your kind words about the service from start to finish. If you ever need anything, we’re always here to help.

Amelia Parkinson 2026.07.29

     

Speedy and efficient - great effort and happy all round thank you Jacob

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Reply from Insure My Health 2026.07.31

Thanks so much, Amelia. Really glad we could help get everything sorted quickly for you. Jacob will be chuffed to hear your feedback – he takes real pride in making things smooth and stress‑free for our clients.
If you ever need anything else, we’re right here.

- Nigel & the IMH team

Bradley Carter 2026.07.29

     

Whilst I haven’t put a policy in place with Jacob just yet, I have recommended clients to him who he has looked after very well and I have personally spent time understanding him as an individual and his business and have been impressed with his knowledge, whole of market access and straight forward honesty! He genuinely cares and always looks to secure the best outcome for his clients - sometimes the best isn’t the cheapest as cheaper cover usually means lower cover but he makes sure his clients needs are met, very well!

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Reply from Insure My Health 2026.07.31

Bradley, thank you, that means a lot. Even before a policy’s in place, the fact you’ve taken the time to get to know Jacob and still felt confident recommending clients his way says everything.
He really does care, and you’ve summed him up perfectly: whole‑of‑market access, straight‑talking honesty, and making sure people get the right cover, not just the cheapest.

Really appreciate your support and the trust you’ve shown.

- Nigel & the IMH team

Hayley Bartlett 2026.07.26

     

Jacob has been amazing sorting everything out for me. Amazing work and support

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Reply from Insure My Health 2026.07.27

Hayley, thank you so much for taking the time to leave this review. It means a lot.
We’re really glad Jacob was able to get everything sorted for you, he genuinely cares about making things clear and stress‑free, so your words will make his day.

If you ever need anything else, we’re right here.

— Nigel & the team

Den Carroll 2026.07.16

     

Jacob is very knowledgeable and took time to talk through all the different options for myself and my husband. We are in our 60s, with some health conditions, but he was able to find us affordable cover. Such excellent service! I would not hesitate to recommend Jacob and Insure My Health!

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Reply from Insure My Health 2026.07.23

Thank you so much, Den. It means a lot to hear this. Jacob will be over the moon. He always takes the time to understand people’s health needs properly, especially when there are a few conditions to work around, so we’re really glad you and your husband felt supported. Finding affordable cover in your 60s can feel daunting, but you did the right thing reaching out and we’re delighted we could help. Thank you for recommending Jacob and Insure My Health, we really appreciate it.

Ben 2026.07.15

     

Polite, knowledgeable and professional. Jacob was everything you would hope. Have multiple pricing options and explained everything clearly. I would definitely use him again!

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Reply from Insure My Health 2026.07.16

Thank you, Ben, for your kind words! We're delighted Jacob provided an excellent experience, and it's great to hear our pricing options and clarity met your needs. We appreciate your support - many thanks.

James Scott 2026.06.25

     

Jacob made the whole process so easy from start to finish. I always went direct to the health insurance provider. Jacob saved me over £2000 per year by using him as a broker. Would highly recommend!

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Reply from Insure My Health 2026.06.29

Thanks so much, James. Really pleased Jacob could make everything feel easy for you. Saving all that money a year is a cracking result and we’re glad you gave us a try instead of going direct. We appreciate you taking the time to leave a review - dont forget we’re here whenever you need a hand. Take Care.

Jess 2026.02.26

     

Jacob was amazing from the first conversation. He actually took the time to understand my situation and talked me through different private medical cover options without any pressure. Everything was explained clearly and made the whole process feel easy instead of overwhelming. As a uni student, I don’t always have time to wait around for GP appointments while juggling my degree, so having someone help me find the right cover that fits my lifestyle really mattered. I felt listened to and supported the whole way through and would definitely recommend his service.

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Reply from Insure My Health 2026.03.02

We really appreciate the kind words. It means a lot to the family when we hear we have made a difference. If you have any questions about your new policy, just give us a ring.

Richard Hiron 2026.02.17

     

Jacob gave me so much confidence in his service that, even though I initially thought I had a private medical insurance policy, I was planning on switching it over to him! Even though it turned out that I didn’t, that was even better because Jacob took me through the full onboarding process, which was painless. Jacob was understanding, informative, human (something so valuable in the insurance world), and patient with me. The end result was something that made complete sense, even though Jacob was always on hand to answer questions, and was very quick and cost-effective to implement without sacrificing on the quality of the policy itself. My faith in Jacob and his service was clearly well-placed: he has achieved the best result for me and I’m looking forward to continuing to work with him in the future.

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Reply from Insure My Health 2026.03.27

Richard, thank you so much for this, what a lovely thing to read,

We have to admit, the detail about thinking you already had a policy is one of our favourite kinds of story, because it means Jacob got to do the best possible version of his job: start from scratch and actually get it right for you. No shortcuts, no 'that'll do', just a policy that genuinely makes sense.

You've put your finger on something we care deeply about here — the 'human' bit. Insurance has a habit of making people feel like a number on a spreadsheet, and we've always thought that's a bit rubbish, to be honest. So it means a great deal to hear Jacob got that balance right.

We're looking forward to continuing to work with you too, Richard. You're in good hands, and if you ever have questions, Jacob's only ever a call or message away.

Warm regards,
The team at insuremyhealth.uk

Huttons Hair and Beauty 2026.02.09

     

What I loved about Jacobs service was the personal element of it, he couldn’t help my family & I more! He’s such a down to earth, professional guy, I felt like he really cared which is something unique to his buisness in the insurance world. Another thing that I like is there is ongoing support, so if you have any changes or you need to make a claim, you can just contact Jacob. I have friends who have used Jacob on my recommendation & they have given very similar feedback that I have. Thank you for your help Jacob!:)

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Reply from Insure My Health 2026.03.27

Thank you so much for this. It’s lovely to hear how well Jacob looked after you and your family. That down‑to‑earth, genuinely‑caring approach is exactly what we want people to feel, and I’m really glad the ongoing support has been helpful too. And thank you for recommending us to your friends, hearing they’ve had the same experience really does mean a lot.

Alison Hanwell 2026.02.09

     

Jacob was brilliant in helping me get the best policy for me and my physiotherapy team , he explained different options and has given excellent care since taken out the policy to help with policy access and questions as all new experience to me Highly recommend for new first time or review of current policy

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Reply from Insure My Health 2026.03.02

Glad Jacob could keep it simple for you. Insurance has a bad habit of being over-complicated. We try to keep things plain-speaking and quick because we know you have better things to do with your afternoon. We are happy we could get your cover sorted without the usual stress.

Luke Jones 2026.02.09

     

Dealing with Jacob is of ease, really knowledgable about the health industry too which was very helpful

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Reply from Insure My Health 2026.03.02

Most people find the health industry a bit of a maze. Between the NHS waiting lists and the fine print in private policies, it is easy to feel overwhelmed. Jacob takes a lot of pride in breaking all that down into plain English. We are a family business, so we prefer a proper conversation over a scripted sales pitch. Happy we could help you find some clarity.

If you ever have a follow-up question about the industry, Jacob is always at the end of the phone.

Simon Hill 2026.02.09

     

I had a great experience with Jacob who was so knowledgeable and friendly. Delighted to recommend.

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Reply from Insure My Health 2026.03.02

We really appreciate the recommendation Simon.

Jacob always aims to make these conversations feel like a chat between neighbours rather than a formal meeting. Private health cover is a big decision for anyone and it should never feel like a high-pressure sales pitch. Knowing you felt supported and informed is exactly why we run this business the way we do. Thank you for trusting our family to look after yours.

PS - If your friends or family have questions about their own cover, we are always happy to help.

Kirsty Heap 2025.10.15

     

Jacob at Insure My Health was so professional and friendly. He explained everything clearly, was easy to chat to, and always quick to respond. It was really helpful to understand the options, benefits, and costs available.

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Reply from Insure My Health 2026.03.02

We are so pleased Jacob could help clear the fog for you.

Most people we speak to are just looking for a bit of honesty. Private medical insurance is full of options and costs that do not always make sense at first glance. Jacob believes in being quick to respond and even quicker to get to the point as we know your time is precious. It is great to hear you feel more in control of your healthcare options now.

PS - If you ever need a quick jargon-free update on your policy, Jacob is here.

Karl Girdler 2025.10.14

     

Jacob could not have been more helpful. Explained everything and gave me multiple options for my private medical cover. I was so impressed that I recommended him right away to a family member that was looking for cover and I wouldn’t hesitate to recommend him in the future. The personal touch really goes a long way after dealing with call centres, Jacob takes the time to understand your situation to get the cover you need. Thank you

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Reply from Insure My Health 2026.03.02

Thanks for the feedback Karl, much appreciated. Dealing with a faceless call centre is the last thing you need when you are trying to protect your family. As you found, Jacob makes a point of listening first and talking second. We are a family business, not a giant corporation, so we have the time to sit down and actually understand what you need. It means the world to us that you have already passed our name on to your own family.

* If your family member has any follow up questions, tell them to give Jacob a ring - 0333 8808 588

Jennifer Clark 2025.10.14

     

Jacob was really helpful in helping me understand what cover I could have with my existing conditions. Any questions I had he could answer. Highly recommend

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Reply from Insure My Health 2026.03.02

Im so pleased we could get those answers for you. A lot of people assume that having an existing condition means they cannot get private cover. That is not always the case. Jacob takes pride in looking closely at the details so you understand exactly what your options are. Our job is to give you clarity, not to rush you through a scripted call. DOnt forget to drop him a line with any questions, thoughts you may have.

David Miller 2025.10.14

     

I had a fantastic experience with Jacob at Insure My Health. He was incredibly helpful and friendly, taking the time to find me a great quote that suited my needs perfectly. Communication was excellent, he was quick to respond and made the whole process smooth and stress-free. Highly recommend his service to anyone looking for reliable and efficient help with their private medical insurance cover!

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Reply from Insure My Health 2026.03.02

We are so pleased we could make this easy for you.

Getting private medical insurance should not be a chore. Jacob focuses on quick communication and straightforward advice because he knows you have a busy life. Our goal as a family business is to take the stress off your shoulders, not add to it. It is great to hear you found a plan that fits you perfectly.

If you need to review your cover in the future, Jacob is always available.

Toby Wareham 2025.10.10

     

I found Jacob a pleasure to deal with. He provided me with all the relevant information I needed to make an informed decision. He kept in contact as per my requests, was never pushy or salesy and as such, I have nothing but good things to say and I will gladly recommend him to anyone else who is in the market!

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Reply from Insure My Health 2026.03.02

Thanks Toby, we really appreciate you taking the time to share this. We do not believe in pushy sales tactics. Jacob believes in giving you the facts so you can make a calm, informed decision for yourself. We know you are busy, so he focuses on being helpful and keeping in touch only when you want us to. Thank you for the recommendation and for trusting us to get it right.

If you need a quick refresh on your policy details, Jacob is always here.

Lauren Smits 2025.07.11

     

Honest & reliable service, came away feeling more informed of my options and what I could afford. I highly recommend their services.

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Reply from Insure My Health 2026.03.02

It is always special to help people in our own 'community'.

We aim to treat every client like a friend of the family. For us, honesty and reliability are not just words, they are how we run our lives. We are so pleased we could help you feel more informed about your options and get your cover sorted within your budget. Knowing we have provided that peace of mind means a lot to us.

Please remember that if your own friends have questions, please tell them to pop in for a chat.