Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. We truly appreciate your kind words and we look forward to welcoming you again.
Thank you for taking the time to share your experience and for your kind review. We are delighted to hear that happy with the customer service at HSA Dermal Clinic. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.
Ani2026.11.02
This is my third visit to HSA and second with Hala. Everything was explained clearly throughout the process, which made me feel comfortable. My skin feels amazing, and the whole environment was so friendly and welcoming. I’m really happy with the experience and would definitely recommend!
Thank you so much for your lovely review and continued trust in HSA Dermal Clinic! We’re delighted to hear you had another great experience with Hala and that your skin feels amazing. We look forward to welcoming you back soon!
Philippa Hardwick2026.10.31
A lovely, fun and relaxing experience. Halla is very gentle and caring.
Thank you so much for your kind words! We’re thrilled to hear that you had a lovely, fun and relaxing experience with Hala at HSA Dermal Clinic. We look forward to welcoming you back soon!
Thank you so much for your kind words! It was a pleasure providing your care, and we are thrilled to hear that the treatment was quick and painless. We truly appreciate you taking the time to share your feedback and it means a lot! Looking forward to seeing you again soon.
Maureen Heap2026.09.24
Very professional personnel advice.Great care taken to explain every aspect of treatment.Super efficient, sensitive with a very positive outcome.Thank you so much.
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience at HSA Dermal Clinic. We look forward to welcoming you back soon!
Yasmeen Akhtar2026.09.16
Had wonderful experience at the clinic. Hala was welcoming, professional and friendly. She explained the procedures clearly and broke down the treatment and the prices. She went above and beyond to ensure that I understood it well
Would definitely recommend the clinic to my friends
Thank you for your lovely feedback and recommendation. We’re delighted to hear that Hala made you feel welcome and took the time to explain everything clearly. We truly appreciate your trust in our clinic and look forward to welcoming you again.
Serena Balkwill2026.09.10
Always such expert and gentle care by Hala. Thank you so much. See you in 3 months! X
Thank you so much for your kind words! It was a pleasure providing your care, and we are thrilled to hear you felt comfortable and well-informed throughout your visit. We truly appreciate you taking the time to share your feedback and it means a lot! Looking forward to seeing you again soon.
Geri Livingston2026.09.03
I have just had my first session at the HSA Dermal Clinic in Richmond, the therapist was lovely and talked me through the whole process, which was very relaxing - more importantly for me - it is to rejuvenate my skin using Exillis Ultra 360 Radiofrequency for Face + Neck - will update after final treatment. Check out their amazing list of treatments for body and face.
Thank you so much for sharing your experience and your kind review. We’re delighted to hear that you've enjoyed your first Exilis Ultra 360. We look forward to seeing you again for your treatments and for hearing about your results.
Minnie L2026.08.24
I have wanted this particular treatment for a couple of years but was nervous . When I came across this clinic , I felt like I was making a safe choice . I was right . Hala is thorough , relaxed but professional . She even offers an inclusive top up in 2 weeks so incredibly good value . I have yet to see my results ( 10 days) but can highly recommend based on what I have experienced . She said I had excellent skin and didn’t try and sell me anything ! I really feel she is a safe pair of hands :)
Thank you for such a lovely review. We’re so pleased you felt safe, comfortable, and confident in Hala’s care. Your trust and recommendation mean a great deal to us, and we look forward to seeing your results.
Gurinder Singh2026.08.21
Excellent service from start to finish. The staff are knowledgeable, welcoming, and professional. My laser hair removal treatment is working really well, and I’ve seen great results much sooner than expected.
Thank you for your wonderful review! We’re delighted to hear you’ve had such a positive experience and are already seeing great results. We truly appreciate your kind words and look forward to welcoming you back.
Amanda M2026.08.17
Thank you so much for recommending the best solution for my skin and for providing such a tailored and thoughtful service. I’m looking forward to continuing all my future skin treatments with Hala. I believe l am in the best hands!!
Thank you so much for your beautiful review. We’re delighted to hear that you felt your treatment was tailored to your skin’s needs and that you’re happy with the recommendations. It means so much for Hala and the team to know you feel you’re in the best hands. We can’t wait to continue your skin journey with you and help you achieve your skin goals.
Liam Collard2026.07.21
Very professional friendly and high quality clinic. I’d never been to one before and was made to feel very comfortable and given all the options clearly and transparently in my consultation. Thank you for your help.
Thank you for taking the time to share your experience and for your kind review. We are delighted to hear that you felt comfortable and well supported during your first visit to HSA Dermal Clinic. Providing a professional and welcoming environment and ensuring every patient receives clear, honest, and transparent advice is at the heart of what we do. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future
Jonathan Gibbons2026.07.15
Had my first appointment at HSA today for IPL treatment with Cagla, and I couldn't have asked for a better experience. She was friendly, professional, and genuinely ethical in her approach. I particularly appreciated that she was aware of my hearing loss without me needing to explain it, and she took the time to clearly talk me through the procedure, even though I'd had IPL treatment many years ago.
Based on my experience, the level of care and customer service at HSA is far superior to a more expensive clinic closer to my home, which didn't even respond to my enquiry after several days.
I'm very happy with my experience and will definitely be returning for the rest of my planned treatments.
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that your first IPL treatment with Cagla was such a positive experience. It means a great deal to us that you felt well looked after and that Cagla's awareness, clear communication, and approach helped you feel comfortable throughout your visit.
We're also grateful that you chose HSA Dermal Clinic. Your kind words about our customer service mean a lot to the whole team. Thank you again for your recommendation. We look forward to welcoming you back for the rest of your treatments and supporting you every step of the way.
Thank you so much for taking the time to leave a 5-stars review. We truly appreciate your trust and look forward to seeing you soon.
Nikkie2026.07.07
HSA provides clear pricing and excellent customer service in which results are the key measure. Very satisfied with the quality, attention to detail and care of the service.
Thank you so much for your kind words . It truly means a lot to us and we’re so grateful you took the time to share this review. We look forward to seeing you at the clinic soon.
Thank you so much for taking the time to leave a 5-stars review. We truly appreciate your trust and look forward to seeing you soon.
vinamrata rai2026.06.29
Wonderful experience
Dr hala is so nice and perfect in her work
Everyone in Hsa is welcoming and make you feel comfortable
They are the best in Richmond
Thank you so much for your kind words! We’re thrilled to hear you had a wonderful experience with Hala and our team at HSA Dermal Clinic. Providing a welcoming and comfortable environment for our patients is so important to us, and we’re delighted we could make you feel at ease. We truly appreciate your support and look forward to seeing you again soon!
Hina Ali2026.06.27
The person on the other end was really calm and friendly and reassuring booked a consultation straight away
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