Verified Company
They had us taken care of on an after hours call in less than 2 hours after my cal at 830p. We have used Hightower for years. They are wonderful!
Reply from Hightower Service
2023.10.04
So thankful for our on-call technicians! Sleeping in a hot house is no fun. We look forward to serving you again!
Brandon was very prompt, efficient and helpful. He stopped a vent from rattling that was driving us crazy! We've used Hightower for years and they've been extremely reliable, and amazing when we've had an emergency.
Reply from Hightower Service
2025.12.03
Thank you for the review! I am glad Brandon fixed the rattling vent. We appreciate your long term trust and will always be here when you need us!
-C Hightower
-C Hightower
I am extremely impressed with Hightower Service! From the first consultation to the final installation of my new HVAC system, the entire experience was exceptional. They provided several options and walked me through each one without any pressure. Every question I had was answered clearly and honestly, and their pricing was very competitive.
The install crew was fantastic—professional, courteous, respectful of my home, and very efficient. My new 5-Stage Carrier HVAC system is running beautifully, and I couldn’t be happier. I highly recommend Hightower Service to anyone needing HVAC work done!
Reply from Hightower Service
2025.11.24
We are delighted to hear the entire process went smoothly and that your new Carrier Infinity system is performing well. We work hard to provide clear options, honest answers, and great service, so your feedback means a lot. We appreciate the recommendation and are here anytime you need us!
-C Hightower
-C Hightower
Hightower Services has been out HVAC service provider for a number of years. We use them for any maintenance that is required on our two units and have an annual preventative agreement for semi-annual checks - one for summer A/C and the other for winter Heat. The nice thing is that they make recommendations around things that can be beneficial or possibly an issue down the road. They do not try to sell you services/parts that you do not need.
Today, Phil was out and did an excellent job, checking our heating systems before the start of winter!
Reply from Hightower Service
2025.11.14
Thank you sir for the kind words. Our maintenance agreements offer great value and help keep your system running worry free all year long. I am glad Phil is taking good care of you. We appreciate your business!
-C Hightower
-C Hightower
Hightower has done ALL of our HVAC work for probably 20 years now. They have always been prompt, thorough, and professional in all of their services. Great people at what I consider to be an Arlington institution! We recommend Hightower to everyone we know!
Reply from Hightower Service
2025.11.14
Thank you so much for the kind words and for the opportunity to serve you over the past 20 years. We truly value our longtime customers, and we are grateful that you trust us enough to recommend us to your friends. We appreciate your business!
-C Hightower
-C Hightower
Hightower installed my HVAC a year ago. Since then, they have maintained the system so that it continues to work beautifully. They are responsive, efficient, and have the nicest, most thorough personnel of any HVAC company I have worked with.
Reply from Hightower Service
2025.11.14
Thank you so much for the review and for trusting us to install and maintain your system. As always, we appreciate your business!
-C Hightower
-C Hightower
I had a new HVAC system installed recently and received outstanding service from the very knowledgeable crew from Hightower. The installation was done in one day and the unit works perfectly. I highly recommend this company and will use them for maintenance. Thank you to the entire group.
Reply from Hightower Service
2025.11.14
Thank you for the great review and for trusting us to install your new system. I am glad the crew took good care of you and that everything is running perfectly. As always, we appreciate your business.
-C Hightower
-C Hightower
I truly appreciate Hightower Service, the company and employees has served me with high quality service, from time I initially call in till completing and sign off their service has been outstanding, Hightower and employees thank you for very close to 20 years of service and helping me to continue explaining how air conditions have changed. Thank you again.
Reply from Hightower Service
2025.09.12
Thank YOU for allowing us to serve you for 20 years!
-HSI Marketing Team
-HSI Marketing Team
I have been a Hightower customer for about 12 years now and have never been disappointed in their service. It is so important to find an HVAC company that you can trust and Hightower has proved themselves very worthy of my trust over the years. The technicians are professional and very thorough. The prices are very reasonable. And they even have an electrical division that does great work as well!
Reply from Hightower Service
2025.09.12
Thank you for the kind words, Eva! We appreciate your business!
-HSI Marketing Team
-HSI Marketing Team