Verified Company
Thank you very much, Sukhraj, for your assistance and advice regarding my first mortgage every step proceeded smoothly and without stress, and I highly recommend your excellent services.
What customers say about Hearthstone Mortgages
Recent reviews
"Five-star service from start to finish! Sukhraj Samra from Hearthstone incredibly helpful, always available to answer my questions, and explained every step of the mortgage approval clearly.
As an first time buyer Thank you so much.
Slow Communication
I got in touch with Hearthstone as their reviews and ethos looked great. Unfortunately, even when just trying to arrange a short initial appointment with Ajay, I found the communication disappointing.
One email where I provided my available dates and times wasn’t responded to for a week, and I only received a response after sending a follow-up email. After their reply, I again received no response for another week. By that point, thankfully, I had found another mortgage broker who was much more responsive.
I appreciate that businesses can get busy, but based on my experience, I would be cautious about using Hearthstone if you’re on a tight timeframe or value prompt communication, particularly if you have questions throughout the mortgage process
Date of experience: 01 August, 2026
Date of experience: 01 August, 2026
I got in touch with Hearthstone as their reviews and ethos looked great. Unfortunately, even when just trying to arrange a short initial appointment with Ajay, I found the communication disappointing.
One email where I provided my available dates and times wasn’t responded to for a week, and I only received a response after sending a follow-up email. After their reply, I again received no response for another week. By that point, thankfully, I had found another mortgage broker who was much more responsive.
I appreciate that businesses can get busy, but based on my experience, I would be cautious about using Hearthstone if you’re on a tight timeframe or value prompt communication, particularly if you have questions throughout the mortgage process
A great supportive service provided by Sukhraj, I went to him with complicated circumstances but he was not phased and worked hard to source me the best deal and with added time constraints he achieved the result that I needed. I highly recommend Sukhraj and the team as everything is explained clearly and very transparent around charges. Thank you Sukhraj
I used Harri for my mortgage broker. There will be no going back, amazing service from start to finish. Pursued the lenders on my behalf and kept me informed in the whole process. Most importantly he kept me calm and relaxed during this stressful period. I will be using his services again without any hesitation.
Reply from Hearthstone Mortgages
2026.08.05
HI Suraj, thank you for taking the time to leave us a review and choosing Hearthstone as your mortgage broker! Look forward to helping you with any mortgage related services in the future.
I can’t thank Sukhraj Samra enough for all the help and support throughout my residential mortgage application. The whole process was explained clearly from start to finish, and any questions I had were answered quickly and professionally. Sukhraj kept me updated at every stage and made what could have been a stressful experience feel straightforward. Thanks to his dedication and expertise, I received my full mortgage offer. I would highly recommend Sukhraj to anyone looking for a knowledgeable, reliable, and trustworthy mortgage broker.
Reply from Hearthstone Mortgages
2026.08.05
HI Shaid, thank you for taking the time to leave us a review and choosing Hearthstone to help you with your residential mortgage application, and glad it went smoothly. We have passed on your kind words to Sukhraj.
I really appreciate
Very quick response
Very professional
👍 sukhraj 👍
Reply from Hearthstone Mortgages
2026.02.05
Thanks so much for the kind review, Waseem. We really appreciate your feedback and are glad you were happy with the quick response and service. All the best.
First time I’ve used Hari and the whole experience was seamless and all went smoothly. He was very helpful and provided various rates that suited. Communication was first class and I will be using him again. Thank you Hari!
Reply from Hearthstone Mortgages
2026.02.05
Thanks so much for the kind review, Manpreet. We’re really pleased to hear Hari made the process seamless and kept everything clear and well-communicated. We appreciate you taking the time to share your experience and look forward to helping again in the future.
Hearth Stone Mortgages provides outstanding and highly professional service. From the very first day, Sukhraj took the time to understand my situation and clearly explained all the available options. He was always accessible, incredibly responsive, and went above and beyond throughout the entire process.
Sukhraj is exceptionally knowledgeable, experienced, and supportive. I would highly recommend him to anyone looking for a reliable and expert mortgage advisor.
Reply from Hearthstone Mortgages
2026.02.05
Thank you for the lovely review, Rosina. We’re really pleased to hear that Sukhraj took the time to understand your situation and kept everything clear and accessible throughout the process. Your kind words mean a lot, and we really appreciate the recommendation.
I must say that Hearth Stone mortgages provide excellent and professional service. I’ve dealt with Sukhraj who is great when it comes to mortgages, I’ve dealt with several mortgage advisors over the years but he is levels above your standard mortgage advisor. Don’t waste your time with other mortgage advisors go to him and he will get your mortgage approved…
Reply from Hearthstone Mortgages
2025.11.24
Thank you for your review, Azi. We’re really pleased to hear how positive your experience was and that Sukhraj was able to guide you through your mortgage so effectively. Securing the right mortgage can feel daunting, so it’s great to know his support and expertise made the difference and helped you get the approval you needed. We appreciate your recommendation and are always here whenever you need us for future mortgage advice.
I had a great experience working with Sukhraj for my mortgage. He made the whole process smooth and stress-free, always taking the time to explain everything clearly. He was patient, professional, and quick to respond whenever I had questions. You can tell he really cares about his clients. I’m very happy with the service and would definitely recommend Sukhraj to anyone looking for someone reliable.
Reply from Hearthstone Mortgages
2025.11.05
Thank you for your kind review, Anam. We’re delighted to hear that your experience with Sukhraj was smooth and supportive throughout the process. He always aims to provide clear guidance and make things as straightforward as possible, so it’s great to see that reflected in your experience. If you need anything in the future, whether reviewing your mortgage or discussing your options again, we’re always here to help.
The Hearthstone Mortgage, I had used for my mortgage, with great experience 5 star. Sukhraj and his team was very professional, competent with comprehensive knowledge.
All our mortgage process was very smooth, quick response and good approachable when I need for any queries. I would highly recommend to use Hearthstone Mortgage, they are trustworthy and working with sincerity and taking special care of their clients. Thank you
Reply from Hearthstone Mortgages
2025.11.05
Thank you for your review, Sami. We’re very pleased to hear that your mortgage process went smoothly and that you felt supported throughout. Sukhraj and the team always aim to provide clear guidance, quick responses, and a service that makes securing a mortgage feel straightforward rather than stressful, so it’s great to see that reflected in your experience. If you ever need support with a future remortgage or any further advice, we’re always here to help.
My experience
Sukhraj was brilliant from start to finish - clear, professional, and always kept me updated. He found the best deal for my needs and made the whole process stress-free. Highly recommend!
Date of experience: 13 September, 2025
Date of experience: 13 September, 2025
Highly recommended!
Sukhraj was very professional, attentive, understanding and competent. He personally ensured the process was smooth end to end.
Reply from Hearthstone Mortgages
2025.11.05
Thank you for your review, Amrik. We’re pleased to hear that your experience with Sukhraj was positive and that the process felt smooth from start to finish. Providing clear, attentive support is something we take seriously, so it means a lot to see that reflected. If we can help with anything in the future, please don’t hesitate to get in touch.
Excellent great job
I had an amazing experience with Hearthstone mortgage, Sukhraj is very helpful, honest, and deals with great customer service professional and job done successfully, would highly recommend.
Date of experience: 19 August, 2025
Date of experience: 19 August, 2025
Sukhraj was amazing. My situation wasn't straightforward, but he made the whole process feel effortless. Clear, professional and highly recommended!
Reply from Hearthstone Mortgages
2025.11.05
Thank you so much for your review. It was a pleasure helping you with your mortgage, particularly given the more complex elements of your situation. Sukhraj is committed to taking the pressure out of the process and making sure everything is clear and manageable, so we’re really glad that came through for you. If you need anything at all going forward, whether it’s advice or support with your next step, we’re always here for you.
I had a 5 star experience using Hearthstone Mortgages. From day 1 Charlotte, Ajay and Jordanne made my experience very easy with their knowledge and response.
Any questions or queries asked were answered with utmost professionalism and speedy responses.
My entire mortgage process was smooth, free from stress and smooth.
I would highly recommend this firm for any mortgages I may need in the future.
Reply from Hearthstone Mortgages
2025.11.05
Thank you for your kind review, Mandy. We’re so pleased to hear that your mortgage process felt smooth and stress-free from start to finish. Charlotte, Ajay and Jordanne always aim to make every stage clear and easy to manage, so it’s great to know that came through in your experience. We really appreciate your recommendation and look forward to helping you again whenever you need mortgage advice in the future.
We done a remortgage and everything was spot on, quick and straightforward. We will use them again soon and we recommend this company
Reply from Hearthstone Mortgages
2025.11.05
Thank you for your review, Cosmin. We’re delighted to hear your remortgage process went smoothly and that everything was handled quickly and without hassle. It’s great to know you’d come back to us again, we really appreciate your trust and recommendation. When the time comes for your next remortgage, we’ll be more than happy to help.
From start to finish, Hearthstone Mortgages were knowledgeable and responsive. Jordanne, Charlotte and Ajay explained everything clearly, answered all my questions promptly, and made the entire mortgage process smooth and stress-free. I couldn’t be happier with the outcome and would highly recommend them to anyone looking for a reliable and trustworthy mortgage broker.
Reply from Hearthstone Mortgages
2025.08.05
Thanks very much for the kind words Neil. Look forward to working with you again.
Frequently asked questions about Hearthstone Mortgages
How many reviews does Hearthstone Mortgages have?
Hearthstone Mortgages has 80 reviews on Trustindex, collected from Google and Trustindex.
What is Hearthstone Mortgages's average rating?
Hearthstone Mortgages is rated 4.9 out of 5 based on 80 reviews. 98% of reviewers gave five stars.
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