Hale's Automotive

hales-automotive.com

Hale's Automotive Reviews

EXCELLENT rating
4.8
400 reviews Verified
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Reviews ( 400 ) 4.8

Jon Musgrave
Jon Musgrave
2025.03.29
Reply from Hale's Automotive 2025.03.31
Thank you Jon for taking the time to leave us a positive review!
Chris
Chris
2025.03.29
Reply from Hale's Automotive 2025.03.31
Thank you so much for the 5-star review, Chris! We appreciate the support of our business.
Courtney Taylor
Courtney Taylor
2025.03.28
I always take my vehicle to be serviced at Hales! They're friendly and can usually get us in quickly!
Reply from Hale's Automotive 2025.04.02
Thank you so much for your kind review, Courtney! We truly appreciate your loyalty and trust in us at Hale's Automotive. Our team works hard to provide friendly and efficient service for our valued customers. We're glad we could accommodate your vehicle quickly and look forward to serving you again in the future. Thank you for choosing us and for your 5-star rating!
Brenda Kelly
Brenda Kelly
2025.03.27
Reply from Hale's Automotive 2025.04.02
Thank you, Brenda, for leaving us a 5-star review!
Stephen Kuba
Stephen Kuba
2025.03.27
They were efficient, timely, and thorough. I trusted them with my daughter‘s car and they took great care of it.
Reply from Hale's Automotive 2025.04.02
Thank you for taking the time to leave such a kind review, Stephen! We appreciate your support and look forward to working with you and your family in the future. Thank you for choosing Hale's Automotive!
JIM HANSON
JIM HANSON
2025.03.24
Reply from Hale's Automotive 2025.03.25
Thank you so much for letting us know you had a five-star experience with us, Jim! Thank you for choosing Hale's Automotive!
Kaleb Hill
Kaleb Hill
2025.03.21
Reply from Hale's Automotive 2025.03.25
Thank you so much for taking the time to leave us such a positive review, Kaleb! We are delighted to hear that you had a great experience at Hale's Automotive.
Hubert Cumberland
Hubert Cumberland
2025.03.21
Reply from Hale's Automotive 2025.03.20
Thank you so much for the review, Hubert! We truly value your support.
Helen Hotze
Helen Hotze
2025.03.20
Service was good. Staff was polite and professional.car was done sooner than expected.
Reply from Hale's Automotive 2025.03.26
Helen, thank you for sharing your positive review. We appreciate the support of our business and we hope to continue to be your go-to shop for years to come!
shanna trone
shanna trone
2025.03.20
Quick & friendly experience. I definitely recommend Hales to all my friends and family!
Reply from Hale's Automotive 2025.03.20
Thank you for your positive feedback, Shanna! We are happy to hear that you had a timely and friendly experience with us at Hale's Automotive. Thank you for choosing us for your automotive needs. We hope to have the opportunity to resolve any vehicle needs you have in the future.
Patrick Hughes
Patrick Hughes
2025.03.17
We trust Hale’s for all our car repairs and are confident they will not overcharge us. They make sure we know the specific problem and what options we can pursue. I recommend them to anyone needing car service.
Reply from Hale's Automotive 2025.03.18
Thank you so much for your positive review, Patrick! We are pleased to hear that you had a great experience at Hale's Automotive. We look forward to serving you and your cars again in the future for any other repair, tire, or maintenance needs. Thank you for choosing Hale's Automotive!
J.B. Knight
J.B. Knight
2025.03.17
Car came back with engine code, their team went to work, diagnosed, and replaced the part damaged during repair. This was all in the last hour of their day on a Friday. Great work, all the way to the end of the day!
Reply from Hale's Automotive 2025.03.18
Thank you so much for taking the time to leave a positive review! We are happy to hear that our team was able to quickly diagnose and replace the damaged part on your car. Our commitment to providing excellent service will always be here. We appreciate your trust in our team and our services. Please let us know if there is anything else we can do for you in the future.
John Barwick
John Barwick
2025.03.15
Was very pleased with the service and timely manner of repairs
Reply from Hale's Automotive 2025.03.18
Thank you so much for taking the time to leave us such a kind review, John! We are so glad to hear that you were pleased with our service and the timely manner in which we completed your repairs. Our team at Hale's Automotive is dedicated to providing top-notch service and we appreciate your 5-star rating.
sandman197882
sandman197882
2025.03.14
Hale's inspected my vehicle and diagnosed needed repairs in a very timely manner. They scheduled my repair appointment immediately and completed the repairs. Very satisfied with their service. They also point out any additional issues or potential issues that may affect my vehicle in the future.
Reply from Hale's Automotive 2024.05.07
Thank you for taking the time to leave a kind review. Our team is dedicated to providing exceptional service and we are glad to hear that we were able to meet your expectations. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Hale's Automotive!
Brenda Betz
Brenda Betz
2025.03.13
Reply from Hale's Automotive 2024.10.22
Thank you so much, Brenda! We appreciate your trust and support, and we look forward to serving you again in the future at Hale's Automotive!
D. Anthony Washnock
D. Anthony Washnock
2025.03.13
Great place
Reply from Hale's Automotive 2025.03.18
Thank you so much for the 5-star review, D. Anthony! We appreciate your support and look forward to serving you again in the future. If you need anything, please don't hesitate to give us a call. Thanks again for choosing Hale's Automotive!
Rick Schmidt
Rick Schmidt
2025.03.13
My wife and I were traveling from Michigan to Arkansas and the tire light came on in her car, even though they were extremely busy they took the time to quickly take care of the issue and get us back on the road. Very thankful for the quick and quality service we received. Thank you very much!
Reply from Hale's Automotive 2025.03.13
Thank you for taking the time to leave us a 5-star review, Rick! We are delighted to hear that we were able to provide efficient and quality service to get you and your wife back on the road during your travels. We are happy to have been able to help and hope the remainder of your trip went safely. Take care!
Mike Wing
Mike Wing
2025.03.12
There service was very good, everyone I talked with was very professional. I would very recommend them
Reply from Hale's Automotive 2024.09.30
Thank you, Mike! We take pride in providing our customers with top-notch service and professionalism, and we're thrilled to hear that you had a great experience with us. We appreciate your recommendation and we look forward to helping you again in the future!
Jimbo Slice
Jimbo Slice
2025.03.11
Missing hardware on my daughters car caused catastrophic overheat failure. Absolutely refused to do anything about it. Took a big loss. Wouldn't let them work on my lawn mower ..
Reply from Hale's Automotive 2025.03.18
We are sorry to hear about your negative experience at our automotive shop. We take all feedback seriously and apologize for any inconvenience caused. We strive to provide the best service to all our customers and we regret that we were unable to meet your expectations. Please do reach out to us directly at (618) 993-2287 so we can learn more about your situation and resolve the issue. We value your patronage and hope to have the opportunity to make things right. Thank you for bringing this to our attention.
marie hickson
marie hickson
2025.03.10
Reply from Hale's Automotive 2025.03.04
Thank you so much for taking the time to leave us such a positive review, Marie! We pride ourselves on providing a clean and friendly environment for our customers, and we are glad that our team member was able to make your experience even better. We appreciate your support and look forward to seeing you again in the future!