Dealing with the actual damage took a few days. Dealing with our insurance company would've taken weeks if we'd been on our own. They assigned someone specifically to handle documentation for us, moisture readings, itemized photos, everything formatted the way adjusters actually want to see it. They even joined a call when our adjuster disputed a line item, which we wouldn't have known how to push back on ourselves. Green Planet Restoration of San Diego basically carried that whole side of things while we focused on getting our house back together.
We felt a small quake, nothing dramatic at the time, but a few weeks later we noticed a crack along our garage foundation that definitely wasn't there before. We had it inspected just to be safe. Turned out there was a second issue near our chimney base that wasn't visible from the ground either. Green Planet Restoration of San Diego brought in a structural engineer specifically for that part and stabilized the foundation crack themselves. Good to know our Clairemont place got a real inspection instead of just a quick patch job.
During a powerful coastal windstorm, a section of roofing tore loose on a home in La Jolla, exposing the attic just as rain intensified. The homeowner called Green Planet restoration of San Diego, and a crew arrived that same afternoon to install an emergency tarp and stop further water intrusion. Once the storm passed, a full repair team returned to assess structural damage, replace broken framing, and install new roofing to match the home's existing style completing the repair before the next forecasted storm.
Reply from Green Planet Restoration of San Diego2026.09.06
Hi Carolyn,
Thank you for sharing your experience with Green Planet Restoration San Diego.
We’re glad our crew was able to respond quickly when the storm caused roofing damage and exposed the attic to incoming rain. In situations like that, every minute matters, and getting an emergency tarp in place the same afternoon is an important first step in helping prevent additional water intrusion and reducing the risk of further damage inside the home.
It’s also great to know our team returned after the storm to assess the structural damage and begin the needed repair work. Emergency restoration often involves more than just stopping active leaks — it requires careful evaluation of what was affected, attention to hidden damage, and a plan that helps stabilize the home safely before moving into full repairs. That kind of follow-up is a key part of making sure nothing gets overlooked once conditions allow for a thorough inspection.
We appreciate your trust in Green Planet Restoration San Diego during such a stressful situation. Coastal storms can create unexpected challenges very quickly, and we’re grateful for the opportunity to help protect the property and support a smooth recovery process from start to finish.
Hannah M2026.08.31
We had a small fire in our warehouse, mostly contained to one storage section, but the smoke reached inventory throughout the whole building. We couldn't afford weeks of downtime as a small business. Their team worked overnight shifts specifically so we could keep running during the day, cleaning ductwork and treating inventory at the same time instead of one after another. They documented everything for our insurance as they went, which saved us so much time later. Green Planet Restoration of San Diego had us back to full operations in under two weeks.
A burst pipe upstairs flooded down through our ceiling and ruined a lot of what we had stored below, including boxes we hadn't opened since we moved in. Green Planet Restoration of San Diego offered to pack everything out, catalog it, restore what could be saved off site, then bring it all back labeled once our space was dried and repaired. We ended up getting back some photos we genuinely thought were gone for good. That alone made the whole thing worth it for us.
Someone tried to break in through a side window while we were out of town, thankfully a neighbor caught it before they got far. We still came home to broken glass and an unsecured house late at night. We made one call and had a crew boarding it up within the hour, didn't have to wait until morning. New glass came a few days later along with a cleanup of everything left behind. Point Loma isn't usually like this, but Green Planet Restoration of San Diego made a scary night a lot more manageable.
Not going to sugarcoat this one, our main line backed up into the garage and it was as bad as it sounds. We called around and most places didn't want to touch it same day. Green Planet Restoration of San Diego did. Full protective gear, proper disposal, no shortcuts on something that could've actually made us sick. They tested the surrounding drywall for contamination too, which we hadn't even thought to ask about ourselves. Took about four days total, but our garage is completely usable again now.
Someone broke into our home while we were out of town, they'd shattered a back window during a rainstorm, which let water pour in for who knows how many hours before we got home. Green Planet Restoration of San Diego handled the water extraction and drying, but what stood out was how they worked around our situation we still had a police report open and an insurance claim to sort through, and they were patient with the timeline and thorough with their documentation. Having one less thing to manage during a stressful week meant a lot.
Reply from Green Planet Restoration of San Diego2026.08.27
Thank you, Amber, for sharing your experience with us. We understand how stressful it can be to return home to unexpected damage, especially while dealing with a police report and insurance claim. We’re glad our San Diego team could take care of the water extraction and drying while providing clear documentation and working around your timeline. We truly appreciate your trust in Green Planet Restoration of San Diego.
Joy R. H2026.08.26
Green Planet Restoration San Diego went above and beyond to complete the project on time while not compromising on quality. Very satisfied with the entire experience.
I noticed a persistent musty smell in the bathroom, though nothing looked visibly wrong. After a Green Planet Restoration of San Diego inspector traced the issue to trapped moisture behind the shower tile. They sealed off the bathroom with negative air containment, removed the affected tile and drywall and treated the underlying studs with an antimicrobial solution. Air quality testing confirmed the space was safe before reconstruction began, leaving behind a clean, mold free bathroom.
Reply from Green Planet Restoration of San Diego2026.08.27
Thank you, Madeline, for taking the time to share such a detailed review. We’re glad our team was able to identify the hidden moisture behind the shower tile and safely address the affected materials. Ensuring the space was properly treated and safe before reconstruction was our priority. We truly appreciate your trust in Green Planet Restoration of San Diego!
Autumn W.2026.08.23
Verified
The pricing was very fair and reasonable and the final cost was exactly the same as the initial estimate. Most importantly, the water restoration work was performed meticulously with great attention to detail
Overall we are very happy with the quality!!
Reply from Green Planet Restoration of San Diego2026.08.25
Love hearing the pricing felt fair and that the final total matched the estimate. We also really appreciate you noticing the attention to detail in the water restoration work. Thanks again, and we’re glad you’re happy with the quality.
Ralph D. C2026.08.23
Old beach cottage, so mold is basically an occupational hazard here. Found it spreading behind the bathroom vanity, worse than expected once they opened the wall up. Green Planet Restoration of San Diego handled it in stages: contain, remove, treat, verify. They explained the humidity from being so close to the water plays a big role, which made me rethink our ventilation setup entirely. Got a clearance test at the end confirming air quality was back to normal. Cottage still has character, just without the mold now.
#1 provider of restoration services that I have worked with for over 10 years. I personally recommend Dan as his responsiveness, accountability, reliability and quality are paramount. Thank you
***** *** winds tore a section of fencing loose and sent a patio umbrella straight through a window. Not the disaster some people deal with, but still a mess and a safety issue overnight. Someone was out the next morning to board up the broken window and secure the yard before anything else could get damaged. Green Planet Restoration of San Diego then coordinated the glass replacement and fence repair separately so it didn't all get tangled into one confusing timeline. Fast, organized, no unnecessary back and forth.
A valve failure in our pool equipment room sent water flooding into the adjacent storage room, ruining stored furniture and soaking into the concrete slab beneath the flooring above. Because the space was semi enclosed, humidity built up fast. Green Planet Restoration of San Diego brought in commercial dehumidification equipment sized for the space and had it dry within days instead of the weeks I was bracing for. They also caught a secondary leak in the equipment itself that, if left alone, would have caused the same flooding again the following month. Thank you experts!
Reply from Green Planet Restoration of San Diego2026.08.23
Hi Amber,
Thank you for sharing your experience with Green Planet Restoration San Diego.
A valve failure that sends water through a pool equipment room and into a storage area can create a lot of damage very quickly, especially when moisture starts affecting furniture, the flooring structure, and the concrete slab below. Situations like this can be especially challenging because hidden humidity can continue to linger in enclosed spaces long after the visible water is gone, so having the right equipment and a fast response makes a major difference.
We’re glad our team was able to bring in commercial dehumidification equipment that was properly sized for the space and help get everything dried out in just a matter of days. Reducing dry-out time is important not only for helping limit further damage, but also for giving homeowners peace of mind that the restoration process is moving in the right direction. Our goal is always to respond with the right tools, careful attention, and clear planning so the space can be stabilized as efficiently as possible.
It means a lot to know that our work helped turn what could have been weeks of disruption into a much shorter recovery process. Thank you again for trusting Green Planet Restoration San Diego during such an important time. We truly appreciate your kind words and are always here if you need assistance again.
Dillon M2026.08.19
Water heater gave out overnight and by morning half the hallway carpet was soaked through. I didn't even know who to call at first, just started searching. Green Planet Restoration of San Diego picked up on the second ring and had someone out within 45 minutes. They pulled up the carpet padding, set up air movers along the whole hallway, and checked moisture levels in the drywall too, not just the floor. Everything was dry within three days and nothing warped. Simple, fast, no drama about it.
We don't live near the fire line, but the smoke drifted for days and settled into everything, curtains, couch cushions, even the closets. Ash residue on windowsills too. A friend recommended a crew that specializes in this exact kind of damage, since regular cleaning doesn't cut it. They ran HEPA air scrubbers through the house for two days straight and deep cleaned fabric surfaces room by room. House smells clean again, not like campfire. That was Green Planet Restoration of San Diego, and honestly I wouldn't have known where to start without them.
We've been in our home on **************** for fifteen years. Last fall a hot water heater failed overnight and released about forty gallons into the garage and utility hallway before the auto shutoff triggered. We woke up to several inches of standing water. Green Planet Restoration of San Diego was at our door within forty minutes of our call on a Saturday morning. They were organized from the start: one person coordinating, two others extracting water and setting up drying equipment simultaneously. The team was respectful, wore protective covers on their shoes, and kept the work area clear. They also noticed moisture had migrated under the drywall in the hallway and addressed it before it became a mold issue. Daily monitoring for six days, then a final clearance reading. Insurance handled most of it and Green Planet worked directly with the adjuster. Genuinely relieved we chose them.
Reply from Green Planet Restoration of San Diego2026.08.13
Thank you, ***** for sharing your experience with Green Planet Restoration of San Diego. Were grateful you trusted our team during such a stressful situation, especially after dealing with significant water damage from the failed water heater.Were glad our team could respond quickly, keep the process organized, and identify the moisture that had migrated beneath the hallway drywall before it could lead to further issues. We also appreciate your kind words about our professionalism, care for your home, and communication throughout the drying process.Thank you again for choosing Green Planet Restoration of San Diego. Were glad we could help bring you some peace of mind!
Marion W. A2026.07.30
I live in an older duplex on *********** and started noticing black spots near the window frame in my bedroom something I initially thought was just dirt. A friend suggested I get it tested. Called Green Planet Restoration of San Diego and they sent someone out within a day for an inspection. It turned out to be mold from a slow window seal failure moisture had been accumulating in the wall cavity for probably months. The remediation process was well organized. They contained the area, removed the affected drywall, treated the framing, and used HEPA air scrubbers throughout. Post remediation air testing confirmed clearance. What I appreciated most was that the technician took time to explain what allowed the mold to grow in the first place and what I should watch for going forward. That educational piece made me feel like they actually cared about the outcome, not just finishing the job.
Verified Company
