Green Planet Restoration of Seattle Reviews

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Green Planet Restoration of Seattle rating: 4.5 out of 5 from 54 reviews

4.5 | 54 total

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What customers say about Green Planet Restoration of Seattle

Recent reviews

Mr Potter 2026.11.07

Green Planet truck came down our very quit, out-of-the-way residential street and drove bright orange dayglo barriers that were protecting a freshly resurfaced work area. Driver stopped for a moment to look at the damage, then just drove off. Reckless, irresponsible and potentially dangerous to drive through traffic barriers like that. I certainly wouldn't let these people anywhere near my home or business!

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Grace Amos 2026.10.08

David was exceptional. So helpful. These guys went above and beyond on a mold remediation project. They got the work done quickly and were very tidy. The smell is quite strong after, so ask for extra air scrubber time if needed.

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Reply from Green Planet Restoration of Seattle 2026.10.13

Thank you, we’re glad David and the team provided excellent mold remediation!

Ann B. 2026.10.06

We cannot recommend Green Planet Restoration highly enough. When we had a major flood from our 2nd floor to the 1st floor and crawl space we had absolutely no idea where to begin. Luckily I called Green Planet and David, Julia and Eli patiently and kindly walked us through every step. They handled our insurance claims, advocated for us, recommended amazing craftsmen who came and did transformative work in our home. The workers were polite and expert. Call these guys for your home needs, you will not be sorry! We will certainly call them again if we ever have any work that needs to be done or any other issues with our home.

Harwood floor installation and staining throughout the entire house, also painting and trim installation

Tub installation and demolition of very outdated bath

Transformed circa 1980's bathrooms into beautiful, modern spaces!

Expert painting and wall paper removal in very difficult hallway space

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Reply from Green Planet Restoration of Seattle 2026.10.06

Thank you so much for your thoughtful review. Having a flood affect so much of your home is overwhelming, and we’re grateful you trusted us to help you through it. David, Julia, and Eli will be happy to hear that their patience and guidance made a difference during such a stressful time. We’re especially glad you felt supported through the insurance process and are so pleased with the work in your home. We’ll share your kind words with everyone involved. Your recommendation means a lot to us, and we hope you can now settle back in and enjoy your home!

Jamie macisaac 2026.09.29

I had a great experience working with Green Planet for mold remediation. From the beginning, they made what could have been a stressful situation much easier to deal with. David, the manager, was incredibly helpful throughout the entire process. He took the time to explain everything, answered my questions, and made sure I understood what was happening every step of the way. His communication and professionalism really stood out. Juliett was also wonderful to work with. She was responsive, helpful, and made the process feel organized and straightforward. Olma Lima did an excellent job with the actual work. Everything was handled professionally and with great attention to detail. Overall, I really appreciated how helpful, courteous, and professional the entire Green Planet team was. I would definitely recommend them to anyone needing mold remediation services.

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Reply from Green Planet Restoration of Seattle 2026.10.02

Jamie, a mold remediation project goes a lot smoother when someone takes the time to walk you through each step, and we're glad David did that for you. Juliett and Olma will be happy to hear their work stood out too. We appreciate you recommending us to others facing mold issues.

Our thanks,
Green Planet Restoration of Seattle

Jamie M. 2026.09.29

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Reply from Green Planet Restoration of Seattle 2026.09.30

Thank you so much for taking the time to share such a detailed review! We truly appreciate your trust in Green Planet Restoration and are glad we could make your mold remediation experience as smooth and stress-free as possible.

We understand that discovering mold in your home or property can be overwhelming, which is why our team focuses on clear communication, professionalism, and attention to detail throughout every mold remediation and property restoration project.

We’re especially happy to hear that David was able to explain the remediation process, answer your questions, and keep you informed every step of the way. We’re also grateful for your kind words about Juliett and Olma Lima and the quality of their work.

At Green Planet Restoration, our goal is to provide thorough, professional mold removal and remediation services, while keeping our customers informed and comfortable throughout the process.

Thank you again for recommending Green Planet Restoration! We truly appreciate your support and the opportunity to help with your restoration needs.

Kirstyne Smithingell 2026.09.22

Such an amazing easy process! I highly recommend this company! From the easy scheduling and kindness and knowledge from Julia to Olman coming out for an inspection! He was so nice and explained things very well! Truly a kind human! If you need help they will be a wonderful choice! Thank you again guys! You helped ease my mind so much!!

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Reply from Green Planet Restoration of Seattle 2026.09.29

Julia and Olman will be glad to read this, Kirstyne. A mold inspection can feel worrying before anyone has looked, so we want every visit to end with clear answers and a plan you understand.

Best,
Green Planet Restoration of Seattle

Don Layton 2026.09.02

In May, 2025 we suffered catastrophic water damage when the fresh water line to a toilet broke during the night. Our main floor and finished basement suffered extensive water damage. We contacted Green Planet Restoration after turning off the water to the house and Olman arrived at our house within 4 hours to start the drying out process. Several more people arrived after that to assist. David Malka arrived that same day to discuss the restoration and rebuild process. We found David to be very professional yet compassionate at the same time. David was instrumental in helping us to deal with the insurance company and after a period of several months our claim was assigned to the Large Loss Team. Green Planet (David) handled everything from securing materials to hiring subcontractors to complete our rebuild. All of the wood flooring on the main floor was replaced. The Kitchen was gutted and rebuilt with new cabinets and counter tops. The basement required new sheet rock, flooring, cabinets and paint. We are very happy with the result. Suffering extensive damage like we did was pretty traumatic, but Green Planet made the whole process so much better. David is an honest, caring guy who was a pleasure to work with. We highly recommend them.

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Reply from Green Planet Restoration of Seattle 2026.02.05

Hi Don,

Thanks so much for the wonderful recommendation! A fresh water line breaking during the night causing catastrophic damage to your main floor and finished basement is absolutely traumatic. We're really glad Olman could arrive within 4 hours to start the drying process and that David could be there the same day to discuss restoration.

David will really appreciate knowing his professionalism and compassion made such a difference during such a difficult time. Helping you deal with the insurance company, handling the Large Loss Team assignment, and managing everything from materials to subcontractors for that extensive rebuild – that's comprehensive service. Several months of rebuilding with new flooring, gutted kitchen, basement work – that's a massive project, and we're so happy you're pleased with the result!

David being an honest, caring guy who was a pleasure to work with – that means the world to us. Thanks for trusting Green Planet Restoration of Seattle!

If you need anything in the future, we're here for you.

Warm regards,
Green Planet Restoration of Seattle

Tim Murphy 2026.08.30

I had a water emergency that was extremely stressful to deal with. These guys saved me big time. They were there in an hour, had 6 people solving the problem, saved a bunch issues and overall just far far far exceeded my expectations. 1000% recommend.

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Reply from Green Planet Restoration of Seattle 2026.09.29

Six people on site in about an hour is how a water emergency should go, Tim. The faster a crew gets water out and drying started, the fewer problems turn up later, so we're glad we could head a few of those off for you.

With thanks,
Green Planet Restoration of Seattle

Tim M. 2026.08.30

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Corrie Freiwaldt 2026.08.19

We had water damage in our basement that had been dried by another company. The night before floor contractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. ⭐️⭐️⭐️ Updated Review — Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning—especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

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Reply from Green Planet Restoration of Seattle 2026.08.27

Thank you, Corrie, for taking the time to share both your original experience and your update. We appreciate your honesty and the opportunity to have a productive conversation, listen to your concerns, and work toward a resolution. We’re glad we were able to address the disputed charges and reach a financial resolution. We take your feedback about communication and clarity around charges and insurance seriously, and we’ll use it to improve our process going forward. Thank you for giving us the opportunity to make things right.

Corrie Freiwaldt 2026.08.14

Beware of unexpected fees We initially appreciated the responsiveness and expertise during our water damage situation, especially with David arranging immediate assistance for areas missed by a previous company. However, unexpected after-hours charges and additional fees for his presence during an inspection left us feeling misled. When we decided to end their services and return to the original company, the tone shifted dramatically. We were pressured to pay the bill directly, despite believing our insurance would handle it, and even faced threats of a lien. This experience highlighted the importance of clarifying costs and payment terms upfront, as transitioning away from their services led to unnecessary stress.
Date of experience: 03 August, 2026

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Jolynn Tuttle 2026.08.14

How this place has any good reviews is mind blowing! Not sure if these other customers just didn’t pay attention to their work or if David and his crew just decided to do a horrific job at our house. We had been forced out of our house from June 23rd, 2025 to October 10th, 2025. What was supposed to be a 2 week job turned into over 4 months. We understand that things can come up and cause a delay but that wasn’t the issue. They had to redo everything they did twice because they did not do a proper job the first time. The tile they put into the shower was done and the tiles were not aligned. Therefore they had to redo it. When they laid concrete in the bathroom, they had to redo due to mistakes. They had to redo the flooring twice, and because of that we hired someone else to do the flooring, because we did not trust that they could do it properly. They were supposed to do carpet throughout the back of the house but since they did such a half hearted job with everything else, we hired a whole different company to do the carpet, we didn’t want to have to redo that more than once. On multiple occasions the workers were rude and not respectful. One example, my mother wanted two built in shelves in the shower, which they already planned on, but David freaked out on her and said and I quote “I am already giving you enough free stuff”. Disrespectful and unprofessional. Enough free stuff? After multiple checks and insurance checks were given to you. David was horrible at replying and getting his crew to work at the house. Save yourself the headache and hire someone else.

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Reply from Green Planet Restoration of Seattle 2026.08.27

Thank you, Jolynn, for sharing your feedback. We’re sorry to hear that your experience did not meet the standard of service we aim to provide. We understand how frustrating and disruptive an extended restoration process can be, especially when your family is out of the home for several months. We take your concerns regarding workmanship, communication, timelines, and interactions with our team seriously. We would appreciate the opportunity to review the details of your project and better understand what happened so we can address your concerns appropriately. Please contact our management team directly so we can discuss this further.

Jolynn C. 2026.08.14

How this place has any good reviews is mind blowing! Not sure if these other customers just didn't pay attention to their work or if David and his crew just decided to do a horrific job at our house. We had been forced out of our house from June 23rd, 2025 to October 10th, 2025. What was supposed to be a 2 week job turned into over 4 months. We understand that things can come up and cause a delay but that wasn't the issue. They had to redo everything they did twice because they did not do a proper job the first time. The tile they put into the shower was done and the tiles were not aligned. Therefore they had to redo it. When they laid concrete in the bathroom, they had to redo due to mistakes. They had to redo the flooring twice, and because of that we hired someone else to do the flooring, because we did not trust that they could do it properly. They were supposed to do carpet throughout the back of the house but since they did such a half hearted job with everything else, we hired a whole different company to do the carpet, we didn't want to have to redo that more than once. On multiple occasions the workers were rude and not respectful. One example, my mother wanted two built in shelves in the shower, which they already planned on, but David freaked out on her and said and I quote "I am already giving you enough free stuff". Disrespectful and unprofessional. Enough free stuff? After multiple checks and insurance checks were given to you. David was horrible at replying and getting his crew to work at the house. Save yourself the headache and hire someone else.

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Corrie F. 2026.08.14

We had water damage in our basement that had been dried by another company. The night before floor contractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

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Millie 2026.08.01

Green Planet worked with us for what was a stressful and long-running situation. They were patient and professional; would highly recommend working with them. Just wanted to mention JJ and David for being awesome. :) They did a lot of work to interface with our insurance as well.

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Reply from Green Planet Restoration of Seattle 2026.08.03

Thank you so much, Millie, for your wonderful 5-star review! We're thrilled to hear that JJ and David provided the patience, professionalism, and support you deserved throughout your restoration project. We know how stressful a long-running water damage situation can be, so we're glad we could help make the process easier, including working directly with your insurance company. Your recommendation means a great deal to all of us at Green Planet Restoration of Seattle. Thank you for trusting our team—we're always here if you need us again!

Kyle C. 2026.07.24

A great company to work with. They were able to start right away and finished very quickly with removing nicotine smoke odor at an affordable cost.

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Reply from Green Planet Restoration of Seattle 2026.07.24

We are glad that we were able to help you with your smoke odor. Please don't hesitate to call if you need anything in the future.

Nona Jacobson 2026.07.05

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Reply from Green Planet Restoration of Seattle 2026.07.06

Hi Nona,

Thank you so much for your 5-star rating! We truly appreciate you choosing Green Planet Restoration Of Seattle and are grateful for your support.

It was our pleasure to assist you, and we're delighted to know you had a positive experience with our team. If you ever need our assistance in the future, we're always here to help.

Thank you again for your trust in Green Planet Restoration Of Seattle!

Dan Fernandez 2026.06.29

We hired Green Planet Restoration for a mold remediation project, and they exceeded our expectations from start to finish. Their team quickly identified the source of the moisture using professional moisture meters and thermal imaging cameras, which gave us confidence that the root cause was being addressed instead of just treating the symptoms. They carefully removed all affected materials while maintaining proper containment. After the demolition, they thoroughly cleaned the area using HEPA vacuums and commercial-grade air scrubbers. What really impressed us was that they went beyond the required scope by sanitizing and wiping down surrounding areas to make sure everything was clean and safe. The project was completed professionally, on schedule, and with excellent communication throughout the process. Best of all, the property passed the mold clearance test on the first attempt, allowing our reconstruction to move forward without any delays. If you're looking for a knowledgeable, honest, and detail-oriented restoration company, I highly recommend Green Planet Restoration. Their expertise, advanced equipment, and commitment to doing the job right truly set them apart.

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Reply from Green Planet Restoration of Seattle 2026.07.01

Hi Dan,

Thank you for taking the time to leave such a detailed 5-star review! We're thrilled to hear that your experience with Green Planet Restoration of Seattle exceeded your expectations from start to finish. Our team is committed to identifying the root cause of moisture issues, using advanced equipment, and following thorough mold remediation procedures to ensure every project is completed safely and effectively.

We're especially glad to know you appreciated our attention to detail, clear communication, and commitment to going above and beyond throughout the restoration process. Hearing that your property passed the mold clearance test on the first attempt and that your reconstruction was able to move forward without delays is the best outcome we could hope for.

Thank you again, Dan, for trusting Green Planet Restoration of Seattle with your mold remediation project and for recommending our team. We truly appreciate your support and are always here if you ever need restoration services in the future.

Rebecca Gutierrez 2026.06.16

Storm flooded our crawl space and pushed moisture up through the floorboards into the living room. Green Planet Restoration of Seattle came fast, handled it completely, and kept us updated daily. No issues since. Highly recommend.

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Reply from Green Planet Restoration of Seattle 2026.06.16

Hi Rebecca,

Thank you for sharing your experience with Green Planet Restoration Of Seattle.

We’re glad our team was able to respond quickly after the storm and address the moisture intrusion affecting your crawl space and living room. Situations like this can escalate quickly, so it’s great to hear that the extraction, drying, and ongoing monitoring were handled thoroughly and kept you informed throughout the process.

We’re especially pleased that everything has remained stable since the work was completed. Providing reliable restoration and clear communication is always our priority.

Thank you for trusting Green Planet Restoration Of Seattle. We truly appreciate your kind words and are here if you ever need assistance in the future.

Mark Riley 2026.05.29

I highly recommend GPR. They did a great job and stuck by all their commitments. David and crew will take great care of you!

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Reply from Green Planet Restoration of Seattle 2026.06.01

Hi Mark,

Thank you so much for taking the time to share your experience with Green Planet Restoration Of Seattle. We’re really glad to hear that you were happy with the service and found our pricing reasonable.

It’s great to know that David and the crew followed through on their commitments and took good care of you throughout the mold mitigation, remediation, and cleaning process. Providing reliable, consistent service and delivering on what we promise is very important to us.

We truly appreciate your recommendation and your trust in our team. If you ever need anything in the future, we’re always here to help.

Frequently asked questions about Green Planet Restoration of Seattle

How many reviews does Green Planet Restoration of Seattle have?

Green Planet Restoration of Seattle has 54 reviews on Trustindex, collected from Google, Yelp and Trustindex.

What is Green Planet Restoration of Seattle's average rating?

Green Planet Restoration of Seattle is rated 4.5 out of 5 based on 54 reviews. 85% of reviewers gave five stars.

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Green Planet Restoration of Seattle has a verified, claimed profile on Trustindex. Reviews are collected from Google, Yelp and Trustindex and shown unedited. The business replies to 90% of reviews.

About Green Planet Restoration of Seattle

Green Planet Restoration of Seattle is based in Tukwila, United States and is listed under Water Damage Restoration Service on Trustindex. On Trustindex, Green Planet Restoration of Seattle has collected 54 reviews from Google, Yelp and Trustindex, with an average rating of 4.5 out of 5 — 85% of customers gave five stars. The company has claimed its profile and replies to 90% of reviews, usually within a few days. Read the latest Green Planet Restoration of Seattle reviews below or share your own experience.