I came in to get a facial and Angela first diagnosed me and gave me a clear understanding of what was going on with my skin since it was pretty damaged and red. She has a very useful camera scanner that takes a deep look into your skin and helps determine the best way to treat your skin and she is very acknowledgeable about skin and scalp she has so many high quality tools and she is amazing! She is lovely i had such a great experience with her and felt so comfortable i cant wait to comeback for another sesh! Her laser treatment is next on my list i got the luxury facial. She is the best 🖤💯
Sigh. I'm torn to write this review because I feel Angela did her best, but I think it's good to see how should could improve her customers experience.
Pros: Parking is good, nice location. Appointment was on time, no waiting. The actual unit was cute and welcoming, had a few things for sale. Angela was really nice. I received a free skin analysis from her, with some good insight. The changing room was cute. The place was very cutesy. The bed was comfortable for my back. The products smelled wonderful and the hand/arm and foot massage were nice! The room ambience was calm. The view of my scalp on the magnifying screen was cool. The overall length of service was nice and Angela was sweet.
Cons: The Velcro robe was uncomfortable, I'm a "more to love body type", I had to leave it unlatched, but good thing there was a blanket. She also had a cool weighted blanket if you wanted. Although, I would have preferred a towel. Angela wore gloves, in which I understand, but I felt it took away from the experience. I could hear the gloves in my ear. However, I understand if she wanted to use gloves on my feet, but not my head. My body wasn't fully relaxed because I felt like if I let my arms down, they would fall off the bed. The hair/scalp scrub was nice, but not enough pressure. The water was pretty hot on my head and I wasn't asked, but I also didn't let her know either. So, that was my fault. There was no water wand, but a hand hose was used. It kept rubbing on the plastic bucket, so there was a bunch of noise, not to mention the plastic drawers opening and closing behind my head. I felt the noise took away from the quiet relaxing experience. Angela used some sort of water pump and the water smelled like plastic. She had to dump the buckets of used water every few minutes. She had to get up to get products every few seconds, so maybe some more organizing/prepping was needed. She did a bit of head massaging/scrubbing and pressure points, but still, not enough pressure or enough overall. I feel like she was trying to get to the next step without putting love into the first step. She used maybe 3 different brushes on my head, one being the battery operated scalp massager, the others were maybe 2 brushes. I was expecting more scalp stimulation I guess. I was thinking maybe a wooden comb or a metal pronged scalp massager. It's similar to the videos you see on social media, but not 100%. She blow dried my hair a tiny bit, but when I had gotten up my wet hair slapped my back lol. I paid $170; which I feel was fair for the length ( maybe 1 hr 30 min) but not the experience. I feel I get more out of a $45 60 min Asian massage.
Overall: I wouldn't go back or recommend to anyone for a scalp spa here. I think there needs to be some more development for it to be considered a Japanese Scalp Spa.
Thank you so much for taking the time to share your thoughtful and detailed feedback from your recent visit. I truly appreciate the kind words you shared about parts of your experience, and I equally value the constructive feedback you provided—it’s invaluable as I continue to grow my service.
First and foremost, I want to sincerely apologize that your experience didn’t fully meet your expectations. My goal is always to create a relaxing, high-quality, and intentional experience, and I regret that I fell short in certain areas. Your feedback has already had a meaningful impact, and I’ve implemented several improvements directly based on your comments:
Noise reduction: I’ve replaced plastic drawers with a quieter open-cart system.
Streamlined setup: All tools and products are now fully prepped and within reach before each session.
Water comfort: I now check water temperature and pressure with each guest before beginning.
Robe & towel options: Expanded options are now available for comfort and preference.
Enhanced comfort: Arm extenders have been ordered for all beds to improve positioning.
Upgraded scalp tools: A variety of new tools are being used to create a richer sensory experience.
Glove safety: I’ve switched to a thinner, quieter glove material and warm them beforehand to minimize any discomfort while still ensuring safety and hygiene.
Pressure adjustments: I now make it a point to check in more often and adjust pressure to meet each guest’s needs.
As this is a new service, you were actually my second client. While my very first guest left a 5-star review, your feedback has been just as valuable because it helped me refine the experience in real, practical ways.
I truly wish you had felt comfortable sharing your concerns during the appointment itself, as I would have gladly adjusted things in the moment. That said, I’d love to invite you back for a complimentary service so you can experience these updates firsthand.
If you find that the improvements meet your expectations, I’d be so grateful if you’d consider updating your review. Either way, your honesty has already made a lasting impact on how I deliver this service, and for that I’m very thankful.
Your comfort and satisfaction are my top priorities, and I would be honored to welcome you back for the relaxing, personalized experience you deserve.
Warmly,
Angela
Deshia L.2025.08.26
Verified
Sigh. I'm torn to write this review because I feel Angela did her best, but I think it's good to see how should could improve her customers experience.
Pros: Parking is good, nice location. Appointment was on time, no waiting. The actual unit was cute and welcoming, had a few things for sale. Angela was really nice. I received a free skin analysis from her, with some good insight. The changing room was cute. The place was very cutesy. The bed was comfortable for my back. The products smelled wonderful and the hand/arm and foot massage were nice! The room ambience was calm. The view of my scalp on the magnifying screen was cool. The overall length of service was nice and Angela was sweet.
Cons: The Velcro robe was uncomfortable, I'm a "more to love body type", I had to leave it unlatched, but good thing there was a blanket. She also had a cool weighted blanket if you wanted. Although, I would have preferred a towel. Angela wore gloves, in which I understand, but I felt it took away from the experience. I could hear the gloves in my ear. However, I understand if she wanted to use gloves on my feet, but not my head. My body wasn't fully relaxed because I felt like if I let my arms down, they would fall off the bed. The hair/scalp scrub was nice, but not enough pressure. The water was pretty hot on my head and I wasn't asked, but I also didn't let her know either. So, that was my fault. There was no water wand, but a hand hose was used. It kept rubbing on the plastic bucket, so there was a bunch of noise, not to mention the plastic drawers opening and closing behind my head. I felt the noise took away from the quiet relaxing experience. Angela used some sort of water pump and the water smelled like plastic. She had to dump the buckets of used water every few minutes. She had to get up to get products every few seconds, so maybe some more organizing/prepping was needed. She did a bit of head massaging/scrubbing and pressure points, but still, not enough pressure or enough overall. I feel like she was trying to get to the next step without putting love into the first step. She used maybe 3 different brushes on my head, one being the battery operated scalp massager, the others were maybe 2 brushes. I was expecting more scalp stimulation I guess. I was thinking maybe a wooden comb or a metal pronged scalp massager. It's similar to the videos you see on social media, but not 100%. She blow dried my hair a tiny bit, but when I had gotten up my wet hair slapped my back lol. I paid $170; which I feel was fair for the length ( maybe 1 hr 30 min) but not the experience. I feel I get more out of a $45 60 min Asian massage.
Overall: I wouldn't go back or recommend to anyone for a scalp spa here. I think there needs to be some more development for it to be considered a Japanese Scalp Spa.
Subject: Thank You for Your Feedback – I’ve Made Some Updates
Dear Deshia,
Thank you so much for taking the time to share your thoughtful and detailed feedback from your recent visit. I truly appreciate the kind words you shared about parts of your experience, and I also value the constructive criticism you provided—it’s invaluable as I continue to grow my service.
First and foremost, I want to sincerely apologize that your experience didn’t fully meet your expectations. My goal is always to create a relaxing, high-quality, and intentional experience, and I’m genuinely sorry to hear that I fell short in certain areas. Your feedback has been extremely helpful, and I’ve made several improvements based directly on your comments.
As this is a new service, you were actually my second client, and I want to share that my very first client left a 5-star review. This shows just how personal each guest's experience can be, and while I’m grateful for that initial feedback, I recognize that preferences and experiences vary from person to person. Your feedback has already had a significant impact on refining my service.
Here’s what I’ve done based on your input:
Noise reduction: I’ve replaced the plastic drawers with a quieter, open cart system to reduce noise and minimize interruptions during your session.
Streamlined setup: All tools and products are now prepped and within reach before each session begins to ensure a smoother flow and a more seamless experience.
Water comfort: I’ve adjusted the water temperature and pressure systems, and I now check with each guest to ensure they’re comfortable before proceeding.
Updated robe & towel options: I’ve updated robe selections and added a towel alternative for those who prefer it.
Enhanced comfort features: I’ve ordered arm extenders for all beds to provide further adjustments that enhance body positioning and ensure maximum comfort for every guest during their session.
Upgraded scalp tools: I’ve introduced more stimulating and varied scalp tools to create a richer sensory experience.
Glove safety: Gloves are absolutely essential for hygiene, safety, and comfort—especially after the new COVID protocols. I’ve switched to a thinner, quieter glove material, and I now warm them before use to minimize any discomfort. I understand that gloves can sometimes feel intrusive, but they remain a critical part of maintaining a safe environment for both my clients and myself. I take every precaution to ensure they’re as unobtrusive as possible while still following essential safety standards.
Pressure adjustments: I’m sorry that the pressure wasn’t ideal during your session. Your service was originally scheduled for 60 minutes, but I extended it by 30 additional minutes to ensure you had a non-rushed experience. Even with the extended time, I understand how important it is to communicate clearly about pressure preferences. Going forward, I’ll make sure to check in regularly and adjust the pressure as needed to ensure you feel completely comfortable throughout the session.
I truly wish that you had felt comfortable sharing your concerns during the appointment itself. I would have been more than happy to adjust things in the moment, and I would have welcomed the opportunity to offer a redo to ensure your satisfaction. That offer still stands: I’d like to invite you back for a complimentary service so that you can experience the improvements firsthand. Your comfort and satisfaction are my top priorities, and I’d love the chance to show you the changes I’ve made.
If you feel that the changes I’ve made are enough to change your perspective, I’d greatly appreciate it if you’d consider updating your review. I understand how important your experience is, and your feedback will help me continue to refine and improve. I’m committed to learning from every client, and your input has been essential to my growth.
Thank you once again for your honesty, and for helping me improve my service. If you’re open to giving it another try, please don’t hesitate to reach out. I’d love to welcome you back and provide an experience that leaves you feeling fully relaxed, valued, and satisfied.
Warmly,
Angela
Carly B.2025.08.17
Verified
Angela is hands down the absolute best! This was my first time going to her, i got the japanese head spa treatment! She gave me complimentary treatment as well and helpful information about my skin! She was the most caring and empathetic woman ever, very attentive and can tell she absolutely loves what she does and cares about the work she puts out! HIGHLY RECOMMEND! 10000/10000
Angela is hands down the absolute best! This was my first time going to her, i got the japanese head spa treatment! She gave me complimentary treatment as well and helpful information about my skin! She was the most caring and empathetic woman ever, very attentive and can tell she absolutely loves what she does and cares about the work she puts out! HIGHLY RECOMMEND! 10000/10000
I had the most incredible hour and a half treatment with Angela at Glow Skin Care and I honestly didn't want it to end! From the moment I walked in, Angela made me feel completely relaxed and taken care of. Her energy is so calming, and her expertise shows in every step of the process.
The treatment started with an AI skin analysis, which gave a super detailed look at my skin's condition. Angela explained everything clearly and used that info to customize my treatment -- such a high-tech and personalized touch!
She performed a deep cleanse, exfoliation, microdermabrasion, and Derma Plast treatment, all with incredible attention to detail. My skin has never felt so smooth, clean, and refreshed.
And let's talk about the foot rub -- heavenly! It was the perfect finishing touch that made the entire session feel like a luxurious escape.
Angela is truly a gem. Her passion for skincare and genuine care for her clients shine through. I left feeling pampered, educated about my skin, and absolutely glowing.
Highly recommend Glow Skin Care to anyone looking to treat themselves or improve their skin health. This is skincare on a whole other level!
Angela is amazing! She goes above and beyond for her customers every single time. Her facials are not just complete; they’re an extraordinary experience that leaves you feeling completely relaxed and rejuvenated. I've seen Angela for over a year, and the results always blow me away! You won't be disappointed!
I’ve highly recommend coming here for any of your skin care concerns I’ve had a few facials done here she is always extremely nice and does an excellent job… Loving my skin!
"I regret to say that my experience with Angela Glow Skincare has been disappointing. After undergoing three sessions of Pico laser treatment for my melasma, I noticed that my condition worsened rather than improved. Additionally, the retinol cream provided by them exacerbated the situation, leaving my skin more irritated and uneven. This outcome is far from what I expected, given the promises made about their treatments and products. I would caution others to be mindful and seek additional opinions before committing to her services.
I had the most wonderful experience with Glow Skincare by Angela. Customer service is top notch and the treatments were above and beyond what I was expecting. I had the most relaxing facial. My treatments made my skin feel revitalized and left me with smooth radiant skin. I would recommend that anyone looking for a nice spa day that includes facials, hair removal, etc. try Glow Skincare by Angela, you will not be disappointed!
Glow Skincare has everything you need for all your beauty care concerns!! Angela is truly a skincare and beauty expert—she takes time to understand your skin’s needs and also customizes treatments which always has the amazing results afterwards! I’ve been going to her for my treatments and hydro facials for almost two years now because I only trust her with my skin. She genuinely cares about her clients and you’ll leave feeling radiant and refreshed! I’d highly recommend Glow Skincare by Angela if you’re looking for someone to not only treat/make your skin glow, but also advice and help you maintain your skin’s health! Angela will be your go-to!
Very pleased with Angela being a male I felt a little nervous but her professionalism and wonderful character made it a great experience very pleased with her work done on me and will continue to use her -
I had an exceptional experience! Angela expertly addressed all my concerns and guided me through the Pico laser treatment, targeting fine lines and sun damage. The results are phenomenal my skin looks and feels revitalized! Angela is unparalleled in the High Desert, and I highly recommend her services to anyone seeking top-notch skincare expertise.
The most relaxing time I have every month. I look forward to my appointments and I have been consistent for over a year now and my skin looks amazing. I wouldn’t go anywhere else.
I don't think you will ever meet a sweeter or more compassionate woman than Angela. I had the honor of meeting her and having PicoSure laser tattoo removal on my eyebrows.
I was so nervous when I arrived. She put all my fears at ease and made sure I was very comfortable. She has such a sweet relaxing vibe and tone.
I have to show you a before and after picture. And this is after just one session! I highly recommend, Angela! Her patience and care is such a rarity. I will be coming back for other services she offers. I can't believe I just now found out about this place!!
Her prices are better than most I've seen for the same services
I forgot to mention,
Everything is pink!!
She also has beautiful purses, Jewelry, sunglasses etc.. on display for purchase as well.
I would definitely recommend checking this place out
Verified Company
