Twisted Digital Media

firstclasssite.com/margrita

Twisted Digital Media Reviews

EXCELLENT rating
4.9
113 reviews Verified
Twisted Digital Media
%title%

%offer%

Reviews ( 113 ) 4.9

Chris Frankovich
Chris Frankovich
2024.08.20
Ken was extremely professional and informative, we will definitely be using their services again!
Reply from Twisted Digital Media 2024.08.27
Chris, thank you for your kind words and 5-star rating! We are thrilled to hear that Ken provided you with professional and informative service. We look forward to assisting you again in the future for any construction or restoration needs. Thank you for choosing CONSTRUCTEAM!
Gabby Megge
Gabby Megge
2024.07.11
Odds are, if you’re looking at this review you’re having a rough day and are trying to decide which company to call to navigate a potentially catastrophic issue with your home. Look no further. During a storm, in a panic I called ConstrucTeam and immediately knew I was in the best hands possible. From their GM, to my project manager Ahmed, to Kayelyn and her tech, I felt like I had a family member talking me through my worst day as a new homeowner. I had an entire entourage of people helping me navigate homeowner’s insurance, construction jargon and above all, my stress. Thankfully, this turned out to be a minor issue but I was still treated with the utmost importance, urgency and care. Great communication, a wealth of resources and prompt service. What more could you ask for? From the bottom of my heart, thank you to everyone at ConstrucTeam!
Reply from Twisted Digital Media 2024.07.16
Gabby, this review literally made our day, week and month!! Our teams train for this work everyday to ensure the best possible outcome for our clients. Our main goal is to successfully guide you through the craziness of an emergency loss and all of its intricacies with the least amount of hassle and stress. More importantly, to get you back to preloss conditions. Your review certainly proves that our training is working. As the owner of Constructeam I also can tell you the team loves to see these reviews and their name mentioned. Thank you again for the great review and always remember to keep our number close for any water, fire or storm emergency anytime night or day!!
Christopher Damman
Christopher Damman
2024.06.21
We had a vendor truck damage a structural beam in our warehouse. The damage occurred in our shipping bay which made it very difficult to operate as usual. I found ConstrucTeam online and reached out. Their response was fantastic. Within an hour they were onsite accessing the damage and what needed to be done. They provided a quote within 24 hours and repair was complete the next day. Highly recommend, especially if timing is critical.
Reply from Twisted Digital Media 2024.06.22
Thank you so much for the amazing review! I am so glad you found us so we could assist! Keep our number close for any fire, water or storm damage any time night or day!
Maggie Walsh
Maggie Walsh
2024.05.21
UPDATE (3/2024): With my project officially complete, I had to update my review. My finished product is better than I could’ve imagined, however, there were communication issues throughout my project, from the top down, so I had to remove a star. 12/2023: The first couple mitigation companies I worked with regarding my oven contained fire were not looking out for my best interest. Then, along came Constructeam. JB was tenacious when it came to dealing with my insurance company for the estimate. He always had my best interest at heart. This was a HUGE relief knowing he was in my corner and would fight for what was best for me, not the insurance company. JB also has an extremely calm demeanor, which is what is needed in high stress situations. He would listen to me, even when I was very agitated, and respond with empathy, all the while educating me on that respective issue. Gino is a sponge; he wants to learn as much as possible about the industry. He does a solid job of keeping the client front of mind, which includes showing how much he cares and wants the job done well and on-time. Gino is working on his communication skills and is learning there’s no such thing as “over communicating.” Gino went out of his way to help me on several occasions; things that were a small “favor,” and not part of the scope. He was always right there with a smile on his face and his sleeves rolled up, literally. The structural team is hard-working and would always be willing to help me out. The painter did an extraordinary job with painting the entire inside of my house. Talk about detail oriented! Sam, the flooring guy, was very meticulous and did a phenomenal job of lining up new wood floor to old wood floor, to make it seamless. Constructeam stands behind their product. If there’s an issue that’s their fault, they will fix it, even if it costs them money. After having worked together for over five months, I can say, with certainty, Constructeam was the best company for my job. Thanks, Constructeam!
Reply from Twisted Digital Media 2023.12.22
If there ever was a year ending review that I could dream of as owner of Constructeam it would be the review from Maggie Walsh!! I spend a lot of time with the team behind the scenes hearing about the progress of every project in the entire company. I had the opportunity to follow your progress all the way through the insurance issues to the final product. And I can tell you my team fights hard for our clients to ensure they get what they have coming from their claim. Your words don't just mean a lot, they mean everything!! I can tell you there is a lot of happy people in our office today about this Google review. So thank you again, and we wish you a very Happy Holiday and New Year! And remember, we are here for you for any fire, water or storm emergency anytime night or day!!
Richard Persiani
Richard Persiani
2024.05.15
Ken H and the remediation team were amazing. Efficient, polite, respectful, answered all of our questions in detail and went beyond our expectations. Our home was spotless and they tried hard not to impact the neighbors. This is the second home we have contracted Constructeam and could not have been happier. We have referred them to friends who were also very happy the with their professionalism and result Regarding Ahmed Houmadi, Project Manager for Construct Team. Ahmed kept us well informed during every phase of our project and was prompt in replying to our questions. He advised us throughout the entire job, providing photos and updates. On a scale of 1-5, Ahmed definitely deserves a 5. We are grateful to have been able to work with Ahmed and will highly recommend him to family and friends. Rick, Penny and Cortney Persiani.
Reply from Twisted Digital Media 2023.08.03
Rich, thank you so much for this review. Ken and our mold remediation team took on your project knowing the complexity and health issues you and your family are dealing with daily. I can never say this enough, that we can only be as good as our customers. Your kind, thoughtful and patience personality allow us to effectively complete this project and exceed your expectations. Thank you for your trust in us to handle this project for you and your family.
amy carl
amy carl
2024.05.09
I had a great experience with Constructeam during an unfortunate flood situation in the lower level of my home. They gave me a clear, concise estimate at the start of the project and their timeframe for completion was very close to their initial estimate as well.
Reply from Twisted Digital Media 2024.05.09
Thank you Amy for taking the time to write our team a review and giving them 5 stars! Our team works very hard to make sure everything goes as planned. The pictures look great and we appreciate your patience while working through the details of your claim. Keep our number close for any type of emergency you may encounter. We will be there any time night or day!
George Divine
George Divine
2024.04.18
I am extremely pleased with the professionalism and skill that ConstrucTeam used in remediation of my problems with both mold and two kinds of asbestos in my house. Ken from ConstrucTeam got back to me right away when I contacted them. When he came out to survey my problems, he explained things very clearly and volunteered that his team could manage my large piles of stuff stored in my basement both on top of my floor (which had asbestos containing tiles), and also in the way of getting to mold on part of my walls. I received a quote consistent with what Ken had suggested things would cost (and with what my google searches had made me expect). Work began promptly after I had signed the contract, and Dante and Kayelyn did an outstanding job quickly going through and sorting many, many boxes, reboxing what could be saved and piling up what needed disposal. As soon as access was possible, they carefully treated the mold, and next they took away the very large pile of unsalvagable stuff. They also put up plastic sheeting to help contain the remediation chemical spray, as well as help with the asbestos remediation, which was accomplished in one long day, by Fab’s team coordinated by Forest. My remediation was accomplished by the promised time, and I am extremely pleased with the whole process. I would not hesitate to recommend ConstrucTeam to any friend or family member who has to deal with remediation.
Reply from Twisted Digital Media 2024.04.19
George, what an amazing review!! The team enjoys reading these reviews so much. They work so hard every day to ensure our customers get the best possible service that they can provide. Hats off to you for being an amazing customer and showing your appreciation to our team. Remember to keep our number close if you have a water, fire emergency anytime day or night!
Nick Rahaim
Nick Rahaim
2024.04.16
Joe C and team did an amazing job. Great work and kept me in the loop on everything that was being done during the entire mitigation and reconstruction process. Would highly recommend Constructeam to anyone.
Reply from Twisted Digital Media 2024.04.16
Thank you so much Nick for this 5 star review. Joe and team spent a lot of time preparing, organizing and implementing your project to achieve the highest level of success no matter how big or small. Thank you again for taking the time to leave this review, the team and I really appreciate it. Remember to keep our number close anytime night or day!
Karen
Karen
2024.04.11
Last year, in May, while I was at work, a piece broke off a cylinder in my toilet’s tank sending water into a tsunami like tizzy and flooding my bathroom, part of my bedroom and reaching my basement floor…. After arriving home to all this and then calling the insurance company and using another plumber and mitigating company to clean up the mess, I now had to find a good contractor to come in and put it all back together. I searched the internet and made a few calls and was so impressed with Andrea who answered the phone at Constructeam. She was kind, professional and put me in touch with a guy called Joe Bradley who reassured me they can replace the dry wall and put the whole thing back together again and if I wanted to they could even make changes to make it better if I wanted to upgrade. Well I decided to upgrade, change the ugly peach tile to a beautiful porcelain Carrara, take out the underused and oversized Jacuzzi tub, which by the way was peach colored and replace it with a beautiful white claw foot tub with gold feet and brass fittings… Joey Cipriano was the project manager, always reassuring, always accessible, sending me some of the very best guys in his company… Mike did a beautiful job with the tile work and the marble trim, Dean and an older gentleman busted their tails, as well as Gino and Ahmed, on 2 separate occasions having to take back a vanity that was so incredibly heavy, once because the marble top was cracked and the next time because I ordered too big a piece for the space, which didn’t work for me. Through it all they were very sweet and patient. Mark did a beautiful job with the painting and dry walling. The basement flooring was replaced with a sharp looking vinyl plank that looks like wood grain. My bathroom is really sharp and oh , Paul the plumber, did a great job on all the fixtures to be put in and the ones coming out, electrical etc…. That includes all the demo guys in the beginning who cleaned up after themselves as well as everyone cleaning up as they went along. Working with my crazy work schedule. It’s been a real joy working with this company. They even sent 2 people to clean my bathroom and some of my carpet. The carpet guy that laid the beautiful carpet in my bedroom was great too!! If I could give everyone in this company 10 Stars I would, but they only have 5 , so they are definitely 5 out of 5… oh and I forgot about “ Uncle Sol”, he did the glass surround on my gorgeous shower… top notch quality!! Beautiful thick glass door, not flimsy with my choice of color for handle etc…. So if you are thinking of who to hire for your next construction job, definitely go with Constructeam. You’ll be glad you did! I am super happy with the results.
Reply from Twisted Digital Media 2024.04.16
Karen, it took me a few days to respond to this review because we were so grateful to see this review and wanted our response to be just as thoughtful. First, thank you for taking the time out of your day to write such a thoughtful review. All of us at Constructeam wanted to personally thank you for your time to write about everyone that worked on your project. Our contractors work equally as hard as our staff to ensure you get the best possible outcome for your home. Secondly, it is customers like you that make it easy for us to do our job. The work we do is very difficult as we have to navigate through the insurance process which can be very painful when we have to fight for what you have coming to you. Then, make sure we deliver your home back to you better than we found it. All of this is a carefully designed dance around negotiation, products, delivery, installation and multiple schedule changes that can make or break a project. So yes, it is reviews like this one that help us see that what we do is very important to the people we serve and then repeat it daily. As you can imagine, it can be very exhausting, and today because of your review, my team is more energized than ever before. So lastly, hats off to you for recognizing our team and more importantly recognizing you as a valuable customer and part of our family. Of course, keep our number close for any fire, water or storm emergency. We will be here for you anytime night or day!! Carpe Diem.
matthew Statzer
matthew Statzer
2024.03.27
I love working with ConstrucTeam. They are always on top of things and get the job done right. I promise you'll be happy with their results. There really isn't much they can't handle. Very professional crews and they aim to please.
Reply from Twisted Digital Media 2024.03.27
Thank you Matt so much for the review. We love working with you and your company. It is customers like you that really make our jobs easy and happy to do. Thank you again, we are looking forward to more of your projects in the future.
leslie nichols
leslie nichols
2024.02.02
Joe C. And the entire team did any amazing job. Insurance was a nightmare and they fought through and got everything. My new kitchen is a dream! Many thanks!
Reply from Twisted Digital Media 2024.02.03
Leslie, thank you so much for the 5 star review! Patience is definitely a virtue. Unfortunately, many insurance companies make insurance repair claims much more difficult than that need to be. When you hired us, we became your advocate for what you deserved. Like, kind and quality was all we asked for and it just took a longer than expected. Your patience allowed us to do our job and then deliver a great new kitchen for you. Its customers like you that make the extra work worth it. Again, thank you for taking the time for the review and I now Joe C. will love to see it. Remember to keep our number close for any fire, water or storm emergency damage. We are here for you anytime night or day!
Kate Halpin
Kate Halpin
2024.01.08
This is one of the best experiences I have had with a general contractor. The entire team was friendly and responsive - from the person who handled the insurance company, to the project manager, to the movers. Communication from Joe C and his commitment to keeping to schedule were superior! I will use Constructeam again.
Reply from Twisted Digital Media 2024.01.19
Hello Kate, thank you so much for the kind words. The work we do is very hard and so much to manage at each step and frankly so many things can go wrong. Our team is in a constant state of review and managing each process to ensure your project goes off without a hitch. Again, thank you so much, and it is customers like you that keep us striving to be the best. Remember to keep our number in your contacts and call anytime night or day for any water, fire or storm emergency.
Kate Dwyer
Kate Dwyer
2023.12.22
Shout out to Dante, Kay, Harley, Tami, and Ken for their hard work on our extensive mold remediation in our house. They did a great job in removing and cleaning all affected areas and made sure to contain everything properly. I appreciate them listening to my concerns and addressing them quickly and efficiently. Very personable team and easy to work with. Thank you!
Reply from Twisted Digital Media 2023.12.22
Wow, thank you for the amazing review! This is the perfect gift for the season for my team! I have said for years, its customers like you that make all the difference to my team. I heard a lot about this project in management meetings and Ken and the team had the kindest words to say about you and your husband. I can tell you that is the secret, your kindness and concerns drove my team to reach for the stars for you! So five stars back to you. We wish you a very happy holiday, and New Year!
Paul Dwyer
Paul Dwyer
2023.12.22
Ken, Dante, Kaylynn, and Harley were amazing!!! They have gone above and beyond. They were very approachable and understood what we needed. They even did extra touch ups for us as we just want to be sure everything was taken care of as we are now paranoid over this situation. Ken was great from day one and gave us references to our our home back together. Whenever we needed advice we spoke with Ken and he was there to answer all our questions. I would recommend this company to anyone that has a mold issue. Thanks for all you’ve done and wishing you all a very Merry Christmas!!
Reply from Twisted Digital Media 2023.12.22
Paul, this is amazing! It is a double pleasure to see a review from you and your wife, this is double exciting! Like I said to your wife, it is customers like you that make all the difference. Your kindness and your heart make our team feel respected and appreciated. We are in a very tough industry dealing with all sorts of personalities from contractors to customers and when we find customers like you it makes us want to keep on giving 110%. Thank you again and Happy Holidays and we wish you both a very Happy New Year!! Remember to keep our number close, we will be there for you anytime night or day.
goodguy harley
goodguy harley
2023.09.13
They went above and beyond expectations!
Reply from Twisted Digital Media 2023.12.22
Sorry for the late response, we appreciate your review and wish you a Happy Holiday and New Year!
Bob Smale
Bob Smale
2023.08.18
Everything went great from start to finish. They negotiated a much more fair estimate with the Insurance Company, so the house could be finished properly. Joe Cipriano and JB were both very professional and helpful. To Joe C. I guess a handshake is still worth something these days thanks.
Reply from Twisted Digital Media 2023.08.18
Thank you so much Bob for the 5 star review!! As we promised from the beginning we were ready for the long game with insurance company. They start very low and the case has to be made for like, kind and quality. Thank you for standing strong with us as we got it over the finish line and the house looks amazing! Remember to keep our number close for any water, fire or storm emergency anytime of night or day!!
Michele Andre
Michele Andre
2023.08.09
Ken, Joe B. Joe C. & their teams did a great job.
Reply from Twisted Digital Media 2023.08.18
Michele, thank you for taking the time to leave your 5 star review. Our teams work very hard to make sure you get your home back together as quickly as possible. Keep our number close for any fire, water or storm emergency. We are there for you anytime night or day!
Jane Owen
Jane Owen
2023.08.03
A large tree branch came through my ceiling in the middle of the night during an ice storm. It was right over my bed and I was extremely scared. I called Ken at Constructeam and he was there first thing in the morning. He took care of everything and was in constant communication with me. I will always call Ken moving forward. He’s crew was friendly and always arrived when they said they would. You want these guys in your corner when something bad happens.
Reply from Twisted Digital Media 2023.08.03
Jane, thank you so much for the amazing review. Not only is this a great review but it is our 100th review. So you are extra special customer today! You made the right choice when you called Constructeam in your time of need. Ken Heffner (Our General Manager) bleeds Constructeam and works tirelessly to ensure all clients are taking care of in times of need. Keep our number close for any future water, fire or storm emergency. We are there for you anytime night or day!
Romeo Angsioco
Romeo Angsioco
2023.08.03
Long overdue rating. I highly recommend this company for their responsiveness, professionalism, and worked patiently with our Home Insurance Company.(Ken, Ahmed &Joe) They explained everything they have to do and heard well our concerns and questions. Special shout out to Ahmed, who greatly helped us with the furnace as well. Thank you. Well done. -Maria I truly appreciated and very thankful to all the crew of ConstrucTeam that worked with us during our garage fire restoration and reconstruction, especially Ken, Ahmed and Joe and the ladies that did the cleaning and inventories of the Garage Total Loss...really made our life easier dealing with the disaster. Their professionaIism and punctuality is highly appreciated. I highly recommend this ConstrucTeam Company. FIVE STAR to this Company!!! -Romeo
Reply from Twisted Digital Media 2023.08.03
Romeo and Maria, thank you so much for this very kind review. I can't say enough how good it is to work with such great people. This business is very difficult and requires a lot of patience to work through the insurance process. I am so glad we all agreed to take the necessary time to get you what you had coming in your claim. Our team very much appreciates your patience. On behalf of the entire Constructeam thank you for your trust in us to restore your home to pre-loss conditions. Keep our number close for any fire, water or storm emergency. We will be there anytime night or day!!
Pam Oliver
Pam Oliver
2023.05.24
We hired ConstrucTeam to repair our asphalt driveway. They came on time, assessed the work needed and gave us a reasonable quote. On the day of the work, again they showed up on time with the equipment and a professional crew. We went over the areas again to ensure our complete satisfaction. They worked steadily, quickly yet carefully. We are 100% happy with the completed work! Highly recommend this 5 star company! Definitely will use them again should the occasion arise. 👍👍👍👍👍
Reply from Twisted Digital Media 2023.05.24
Thank you so much Pam for the kind review. It is our desire to ensure our customers receive the highest level of service we can provide no matter how big or small the project. Keep our number close for any fire, water or storm emergency or remodel project you may be considering. Thank you for trusting in us to get your project completed!