FamilyTutor Reviews

Shirley 2025.09.05

     

Edit: recently had a bit of rubbish experience with a irresponsible parent who refused to pay after i had to stop lessons within 1st month due to reasons. Agency was not v helpful, no updates unless i prompted them, eventually just didnt reply?? Just said they too didnt receive payment and had been prompting. ridiculous not sure what kind of protection they offer tutors in this case. Have been working with FamilyTutor as tutor for the past month. The staffs are friendly, polite and responsive, providing v timely updates such as if shortlisted for assignments, if assigment fell through, reminders for first lesson and transfer the fees promptly as well. They have been easy to liaise with unlike another agency i worked with previously (shout out to nanyang tuition they dont even provide a platform for google review).

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Reply from FamilyTutor 2022.08.31

Shirley, it's been a great pleasure to have worked with you for the past month! Thank you for choosing to work with FamilyTutor to benefit the students whom we've matched for you.

We value our partnership, and we hope you'd recommend us to the tutors/parents around you too!

Feel free to contact us again when you require any form of assistance!

- Radiance, FamilyTutor

Cavin Teo 2025.09.01

     

Dedicated and professional

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Harold Mendiola 2025.08.18

     

Fast and professional service. All communications are very clear. My daughter is so happy with her new tutor.

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Li Ting 2025.08.11

     

Familytutor is extremely prompt and helpful in recommending suitable tutors. Tutor Mr Faizul Hashim is a very dedicated teacher and I feel reassured that my child is being tutored by him.

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Nur Leila Rahmad 2025.08.05

     

I’m really happy with this tutor service I used to find a tutor for my daughter. The team was friendly and helpful, and they quickly matched us with someone who really suits her learning style. She enjoys the lessons and is gaining confidence. Highly recommended!

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S. Chow 2025.08.05

     

Dr Leong is currently teaching my son Chemistry, and we’ve seen a remarkable difference since he started. My son has gone through several Chemistry tutors in the past, as he often found the lessons unengaging. However, he now genuinely enjoys his sessions with Dr Leong, who is incredibly patient and skilled at capturing his attention — no small feat given my son’s short attention span. Despite our need to reschedule lessons a few times due to my son’s changing commitments, Dr Leong has always been understanding and accommodating. He has a calm and encouraging teaching style that keeps my son focused and engaged, rather than drifting off or leaving the table mid-lesson. We are also grateful to FamilyTutor for their reliable service. They are currently helping us find another tutor for a different subject, and based on our experience with Dr Leong, I fully trust them to recommend another excellent match. Highly recommend both Dr Leong and FamilyTutor!

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Azan Izah 2025.07.25

     

I would like to commend Miss Megan Lim for tutoring my preschool son at home. Familytutor has been a convenient and helpful source for me to find assistance. At first i really feel lost about how to find a home tutor. And familytutor have been very proactive about listing the profiles of the tutors and am grateful for it.

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Mei chen Lim 2025.07.24

     

Teaching with patience, ensuring student feels heard and supported.

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kerk kok chuan 2025.07.24

     

The experience was great! Tutor was suitable for my child.

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Lim Melvin 2025.07.24

     

Very pleased with the options of the tutors that was given to me to consider. Details and information on each individual tutor was clear. Easy to make a decision on which tutor is suitable for my boy. Tution fees are affordable and reasonable. Both tutors selected are very professional and well prepared as they request information on my boy academics even before class start so that they can prepare the materials. Really impressed and appreciate the efforts by Family tutor that provides us parents with good variety of tutors.

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Dwella A 2025.07.18

     

Very bad agency. Unprofessional, owe money to tutors don’t pay and ghost. Need to report to CASE and MOE. Better beware, u sure u want your kids to go through this type of agency? No morals at all.

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Reply from FamilyTutor 2025.07.19

Hi Dwella, I'm angry. So angry that my team made you feel this way that you had to leave this review at 6.30am on a Saturday morning.

That said, it's quite impossible that we owe anyone any remuneration. All of our tutors are properly paid.

Let me know your troubles. WhatsApp me at 87772168. I'll be waiting to solve your problem.

- Radiance, FamilyTutor

stephen kang 2025.07.18

     

Mr Jarren had Bern very supportive and very patient in explaining.

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An Yan 2025.07.17

     

Mr. Artiaga Alfredo III Diaz is a great tutor who really cares about my son. He really wants to try to help my son to achieve his goal. He explains things clearly and make sure you understand Chemistry. He is patient, knowledgeable, and make learning fun. Highly recommend! Thank you for the FamilyTutor team for help me to get the a great tutor for my son secondary 3.

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Bee Ee Goh 2025.07.17

     

Thank you to tutor Ms Toh Hui Shan and the FamilyTutor team! Although we’ve only had two lessons so far, we’re very happy with the experience. Hui Shan is patient, clear, and engaging, and my child is already feeling more confident. The FamilyTutor team was also responsive and helpful in arranging everything smoothly. Looking forward to more lessons ahead!

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jessica tan 2025.07.09

     

Keane is a patient tutor and gets along well with my son and he enjoys the lesson! He is good at identifying weak areas and continually work on them. Agency is also very responsive and fast in getting us the tutors. Have gotten 3 tutors thru them so far.

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Yoong Cher Keong 2025.07.09

     

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Von De Vie 2025.07.03

     

Ms. Esme Tan has been an exceptional Chinese tutor for my son. Her professionalism and patience have made a significant difference in his learning journey. Through her engaging and thoughtful teaching methods, she has successfully sparked his interest in the Chinese language - a subject he previously found challenging. Her ability to tailor lessons to suit my son’s learning style has not only improved his understanding but also boosted his confidence. He genuinely enjoys her lessons and always looks forward to them. We’re truly grateful for Ms. Esme’s dedication and positive impact on our son’s academic growth. Highly recommended for any parent looking for a nurturing and effective Chinese tutor!

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Analeen Tahir 2025.06.25

     

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Michelle Kan 2025.06.23

     

Ms Szeto, is responsible and patient with kid. Kid likes her teaching method and is comfortable with her.

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Gillian Au 2025.06.19

     

I had a wonderful experience with FamilyTutor. The team was professional, responsive, and truly committed to matching me with the right tutor. Out of the tutors they matched us with, I chose one who was closer in age to my daughter, as I felt that would help her communicate more comfortably — and it was the right decision. Special thanks to Mr. Princeton Tan for his patience and dedication— Right from the first lesson, we saw a clear improvement. A math problem that used to be very difficult for my daughter suddenly became manageable. Princeton was able to connect with her in a way that made learning feel natural and encouraging. Highly recommend! It’s clear that FamilyTutor genuinely cares about finding the right fit, not just any fit!

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