The staff are nice the food has good flavor is good, I have no negative things to say, but the only thing it bothered me it was they don't have napkins on the table and all the ketchup are empty around are table
We’re so pleased to learn you had a truly awesome experience at Applebee’s, kaitlyn! That’s what we’re striving for each and every time. Eatin’ Good in the Neighborhood!
Steve W2025.02.28
Kayla and Calvin always make my day! Great food and service.
Yes, five stars! We love to see this! What a tribute to this Applebee’s---they’ve got an awesome team in place! We’ll see you in the neighborhood soon!
Logan Bormes2025.02.28
Never in my life have I had a dining experience like what I had tonight. Keisha was our server and she treated my wife and I like we were dining at a Michelin star restraunt. If you ever come in here you have to ask to be seated at her tables! Me and my wife don’t get to go out much and she made this experience so worth it. I will definetly be coming back to this restraunt if it means I will be served by her.
Thanks for stopping by, Logan! We think this location is pretty great as well and can’t wait to welcome you back to the neighborhood for another 5-star visit!
The service was horrible. We sat down and went 10 minutes before being greeted and then it took another 15 to get our drinks. I was there 3 hours with my table being ignored for 20 minutes at a time. It seemed like they only had two employees working.
Thank you Kat for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Denton Applebee’s franchisee follow up with you: https://empli.fi/cs/ap96984923
Thanks Kylee! We appreciate your 5-star review! From dining in, enjoying America's Favorite Boneless Wings, or getting Applebee’s To Go, we strive to be the best for guests like you!
Yes, five stars! We love to see this! What a tribute to this Applebee’s---they’ve got an awesome team in place! We’ll see you in the neighborhood soon!
Thank you for the five stars, Timothy! We’re so pumped to get this review! Any time a guest leaves this happy, it’s great to hear. And we’ll look forward to your next visit!
Francisco Rodriguez2025.02.21
We love coming here. Courtney and her team always treat us right!
Five stars, wow! This means the world to us, Francisco! Thank you for taking the time to share such high praise. Can’t wait to see you at Applebee’s again, and we’ll plan on bringing our A-game like always!
Luisa Fernandez2025.02.20
Food was delicious and service was great! Courtney, the manager, really made us feel welcomed. Will definitely come back to visit her and her team again!
Woohoo, five stars! We’re super excited to get this feedback, Luisa, and have others be able to see how well this Applebee’s is performing. What an awesome team they have! Can’t wait to see you back in the neighborhood!
Mercedes Gutierrez2025.02.16
Waste of space. Waited over 15 minutes to even be seated. The girl at the bar kept looking over, one employee sitting at the bar, and another on the phone. Ended up walking out. Need to put something else here where the employees will actually participate in customer service.
Mercedes, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap96547100
Wow! 5-stars! Love hearing that Wayne! From America's Favorite Boneless Wings to being the official Grill + Bar Sponsor of the NFL, we’ve got you covered. See you soon for Eatin’ Good in the Neighborhood!
Chad Stief2025.02.15
Waited 10 minutes to even be acknowledged. When we got a server I tried to make their job easier by ordering everything at once. 15 minutes later we got drinks. People sat after us got their food then about another 25 minutes later we finally got food. Food was overcooked and cold from sitting in the kitchen too long. Waiters were more interested in hanging out behind the bar with all the regulars. When we got our food, we had to wait a other 5 minutes to get silverware to even be able to eat. The music was super loud playing inappropriate music. Note the restaurant wasn't even half full so they can't blame it on being busy. If you can't run a restaurant any better than this just close your doors close this location.
Hi Chad, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Denton Applebee’s franchisee follow up with you. https://empli.fi/cs/ap96455340
Waited on appetizer for 50 minutes then finally an hour later got our burger and fry that looked like a kids meal! It was so disappointing from what they usually do! Manager said they are having to cut down on food portions?! Waitress was very rude and brought us drinks we didn’t order then wanted us to pay for them !tried to charge us 3x what the bill should’ve been after all this tried to charge us full price for 1/2 price appetizer she recommended! I rarely do negative reviews but this was too much gone wrong! Only 4 -5 customers there so don’t understand why it took so long to get food so sad cause I loved this place…hopefully this is not the way they are now?
Thank you Linda for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Denton Applebee’s franchisee follow up with you: https://empli.fi/cs/ap96345980