when problem, I sent an email and got resolved fast.
The software licenses are reasonable and easy to purchase but every time I have to confirm with the credit card since it comes from International - and when problem, I sent an email and got resolved fast. Thank you very much Direct games.
Date of experience: 03 August, 2026
Date of experience: 03 August, 2026
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horrible customer service
they lie in what they are selling you. do not explain, then are rude in there emails. never buy from these people. horrible service
Date of experience: 03 August, 2026
Date of experience: 03 August, 2026
Reply from direct games store
2026.08.03
Hello. We strictly reject these false allegations. All software licenses provided by Direct Store Shop LLC are 100% genuine Microsoft Retail keys featuring genuine lifetime activation for the primary device on which they are deployed.
To clarify the technical boundary: "Lifetime Activation" guarantees permanent activation on 1 PC / 1 Motherboard. Attempting to deploy or transfer a single-workstation key across multiple computers or separate hardware builds will exhaust Microsoft's hardware activation limit and trigger a limit rejection error from Microsoft's validation servers.
Our technical support team provided direct, factual explanations regarding Microsoft's strict 1 Key = 1 PC licensing policy. A single retail key cannot be stretched across multiple machines simultaneously.
Your complete order logs and activation records remain archived. If you require further technical verification regarding your key status or assistance with your primary device, please contact info@directgames.store.
To clarify the technical boundary: "Lifetime Activation" guarantees permanent activation on 1 PC / 1 Motherboard. Attempting to deploy or transfer a single-workstation key across multiple computers or separate hardware builds will exhaust Microsoft's hardware activation limit and trigger a limit rejection error from Microsoft's validation servers.
Our technical support team provided direct, factual explanations regarding Microsoft's strict 1 Key = 1 PC licensing policy. A single retail key cannot be stretched across multiple machines simultaneously.
Your complete order logs and activation records remain archived. If you require further technical verification regarding your key status or assistance with your primary device, please contact info@directgames.store.
Windows 11 Pro was instantly activated
Unlike other websites, This transaction was flawless. The cost savings alone were huge. I had no issues whatsoever. I redeemed the voucher and minutes later the key was received via email. I copied and pasted the key and my Windows 11 Pro was instantly activated. I would certainly make purchase this purchase again.
Date of experience: 07 July, 2026
Date of experience: 07 July, 2026
happy
This is just a Microsoft Product Key, not much to get excited over. It is one of those things that you must have if you want your computer to be happy. In my case, I constructed a Windows 11 VM that requires an activation key to operate properly. No problem. Just buy one from this vendor and be happy.
Date of experience: 05 July, 2026
Date of experience: 05 July, 2026