Trash Company Trash People
Scammers. Don't buy anything. I provided a screenshot (proof) the code was invalid and wanted a refund. They then deny and attempt to sound threatening or something by stating you can "Exercise your legal rights" in the response. Which means absolutely nothing. They then take your email and sign it up to random sites like EA and Aliexpress to spam your email with a bunch of verification code requests. Nice try, you spammed an email in an attempt at harassment that I don't even use. I'm not surprised though, what do you expect from lesser people with lesser intelligence.
Date of experience: 26 September, 2026
Reply from direct games store2026.10.03
Trash Company Trash People
Hello. We strictly reject these false allegations and abusive language, which completely distort the facts documented in your support ticket.
The screenshot you provided showed Microsoft Error Code 0xC0020036. As officially documented by Microsoft, this specific error code indicates a local operating system file corruption or damaged Windows licensing service repository on your machine—it does not indicate an invalid or defective product key. We clearly explained that the factory-fresh license provided to you is completely valid, but it cannot apply until your local system environment or corrupted files are repaired.
Because factory-fresh digital licenses cannot be returned or resold once delivered, refunds cannot be issued for issues caused by pre-existing system damage on the user's computer. When you threatened a chargeback and resorted to profane, discriminatory slurs against our staff, we simply informed you of our documented stance: you are entitled to exercise your consumer rights through formal channels, where our server logs and technical proof will be submitted.
Direct Store Shop LLC operates strictly by facts, technical accuracy, and standard digital policies. We do not tolerate personal insults or harassment against our personnel, and we remain fully prepared to present our complete technical documentation in any formal review.
Very correct in what they offer
Very correct in what they offer.
Clear instructions, very honest product, I highly recommend them. I am very pleased.
Date of experience: 27 September, 2026
Everything's fine; it worked on the first try.
My experience this morning was awesome,the customer service representative resolved my complains immediately without any delays.Thank you
Date of experience: 25 September, 2026
Quick in Delivery
-Quick in Delivery and extremely responsive in answering any questions and offering support for completion of installation.
Date of experience: 25 September, 2026
Thank you for the speedy responses and the extra help with installation.
Thank you for the speedy responses and the extra help with installation.
Date of experience: 23 September, 2026
They are very helpful, respond quickly to inquiries, and provide excellent support.
They are very helpful, respond quickly to inquiries, and provide excellent support.
Date of experience: 23 September, 2026
Fast and easy!
Fast and easy! I purchased the Windows 11 Pro product key and received it quickly. The activation process was simple, and the key worked without any issues. Everything was straightforward from purchase to activation. Very satisfied with my purchase and would recommend!
Date of experience: 23 September, 2026
easy directions-this company is legit, and all about their customers!
Amazing! So skeptical, but this has been an awesome experience. Definitely 5 starts. Easy setup, product is spot on! Great follow up, easy directions-this company is legit, and all about their customers!
Date of experience: 11 September, 2026
Excellent deal for this product. Delivery of the license is fast!
Excellent deal for this product. Delivery of the license is fast!
Date of experience: 11 September, 2026
I received the code super fast. Everything works great, thank you!
I received the code super fast. Everything works great, thank you!
Date of experience: 11 September, 2026
Key arrived quickly.
Key arrived quickly. Needed additional Home to Pro information and the seller responded within 10 minutes of my inquiry. After receiving this information, the upgrade to Pro from Home was seamless. Highly recommend this seller.
Date of experience: 11 September, 2026
Great website!
Simple instructions and did what it said on the side of the tin. The product works as expected with no complaints.
Date of experience: 09 September, 2026
worked perfect
The price was excellent and I had zero issues. Once I received my retrieval code and entered it, I received my Windows 11 Key. I used it for a new install and it was official, worked perfect.
Date of experience: 09 September, 2026