Verified Company
Update: I have learned that this vehicle needs a full engine rebuild and has oil consumption issues. I will never purchase a car here again and do not recommend them to anyone else.
Defects and costs after purchase. After 2 car washes, I discovered some front scratches that were covered/painted over and not as visible during my walk around before purchase. When I purchased the vehicle I had asked why it was cheaper than comparables and was told it was because it needed a new sensor. It must have been the damage that looked like it was covered up... After purchase I needed a new brake light socket and my oil was so low its as if it was not filled. All the filters were dirty and had to be replaced. My purchase experience was fine except that I had to avocate for new brakes. I was initially told they would be done, but once I signed I was told it depended on the safety. They recommended that I get the extended warranty if I was concerned about brakes, but once I challenged that brakes were not covered under it, they acknowledge it. I think others could have better experiences here, but I won't be returning for my next vehicle.
Reply from Deejay's Auto Sales & Service
2025.09.04
Hi Courtney,
Thank you for sharing your feedback. We’ve reviewed our records and haven’t been able to locate a recent purchase under your name. If you could provide us with more details, we’d be glad to review the file, including the safety inspection and reconditioning records, to address your concerns directly.
To clarify, all vehicles undergo a full inspection prior to delivery, which includes topping up fluids, checking filters, and confirming brakes meet or exceed safety standards. Cosmetic imperfections such as scratches may remain visible depending on lighting and washing, but we do not cover or conceal damage.
We’d like the opportunity to go through the details of your purchase with you so we can provide accurate information. Please reach out to us directly at admin@deejaysauto.ca
or by phone so we can look into this further.
Thank you,
Admin
Deejay’s Auto Sales & Service
Thank you for sharing your feedback. We’ve reviewed our records and haven’t been able to locate a recent purchase under your name. If you could provide us with more details, we’d be glad to review the file, including the safety inspection and reconditioning records, to address your concerns directly.
To clarify, all vehicles undergo a full inspection prior to delivery, which includes topping up fluids, checking filters, and confirming brakes meet or exceed safety standards. Cosmetic imperfections such as scratches may remain visible depending on lighting and washing, but we do not cover or conceal damage.
We’d like the opportunity to go through the details of your purchase with you so we can provide accurate information. Please reach out to us directly at admin@deejaysauto.ca
or by phone so we can look into this further.
Thank you,
Admin
Deejay’s Auto Sales & Service
