Verified Company
We bought a Toyota from DeeJay's a month ago. And we're very happy with it. Jarred was very helpful, pleasant and no pressure tactics! Arrangements for licensing etc went smoothly and we were able to pick up our car on time. We even got a trade in on our 17 yr old car with over 300 000k!
I've been on the hunt for a new vehicle since September. I originally went to check out an F150 Lariat, only to get the devastating news that it was out of my finance range. Skip to December, and I finally drove off the lot with a Ford Ranger (Today, Dec. 10 2025). I could not be more thankful for all the help and constant communication I had with Reema. Thanks to her I was able to get into a vehicle that I truly wanted. I will highly recommend DeeJay's auto to people. Nothing but the best and most dedicated people working to make sure you get into something you're comfortable in. It was a long journey, but it was worth the wait!
Thank you, Reema. You truly made a stressful situation more bearable.
Reply from Deejay's Auto Sales & Service
2025.12.13
Thank you for your patience and for trusting us throughout the process! It can be stressful, so we're happy to hear Reema could help make it more enjoyable- she was so happy to work with you and help you find something that felt right. We truly appreciate the recommendation! See you soon.
— Deejay’s Auto
— Deejay’s Auto
I bought my used vehicle from Deejay’s in August 2025 and it came with a set snow tires on rims on the side. When a friend was putting the snow tires on, the last tire had a deformed (stripped) exterior lug nut and nothing we tried could get it off.
I called Mike at Deejay’s and told him about it and that we were driving to Ottawa the next day. He fit me in at 10am the next morning even though they were extremely busy. They promptly got it off and put the snow tire on for me (the other 3 were already on) with a new lug nut. What’s even more incredible is that they did not charge me anything! They did it for FREE!
I can’t express how nice it is to purchase a vehicle from a used dealership who goes above and beyond every time there is an issue!
Keep up the great work Deejay’s!!
Reply from Deejay's Auto Sales & Service
2025.12.13
Thanks for taking the time to leave a review about your experience- we really appreciate it!
Glad we were able to get that lug nut off and help you out before your trip. The team will be happy to see this. Hope Ottawa travels went well, thanks again.
Glad we were able to get that lug nut off and help you out before your trip. The team will be happy to see this. Hope Ottawa travels went well, thanks again.
Update: I have learned that this vehicle needs a full engine rebuild and has oil consumption issues. I will never purchase a car here again and do not recommend them to anyone else.
Defects and costs after purchase. After 2 car washes, I discovered some front scratches that were covered/painted over and not as visible during my walk around before purchase. When I purchased the vehicle I had asked why it was cheaper than comparables and was told it was because it needed a new sensor. It must have been the damage that looked like it was covered up... After purchase I needed a new brake light socket and my oil was so low its as if it was not filled. All the filters were dirty and had to be replaced. My purchase experience was fine except that I had to avocate for new brakes. I was initially told they would be done, but once I signed I was told it depended on the safety. They recommended that I get the extended warranty if I was concerned about brakes, but once I challenged that brakes were not covered under it, they acknowledge it. I think others could have better experiences here, but I won't be returning for my next vehicle.
Reply from Deejay's Auto Sales & Service
2025.12.06
Hi Courtney,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve experienced concerns with your vehicle — that is never the outcome we want for any customer.
We weren’t aware of these issues until seeing your review, and we would have appreciated the chance to support you sooner. The vehicle was delivered with a full safety certification and a 30-day dealer warranty, and we’re always here to help whenever customers reach out with questions or concerns.
We’d really like the opportunity to review everything with you so we can better understand what’s going on and explore what options may still be available. Please feel free to contact us at (519)752-1400— we’re more than happy to assist.
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve experienced concerns with your vehicle — that is never the outcome we want for any customer.
We weren’t aware of these issues until seeing your review, and we would have appreciated the chance to support you sooner. The vehicle was delivered with a full safety certification and a 30-day dealer warranty, and we’re always here to help whenever customers reach out with questions or concerns.
We’d really like the opportunity to review everything with you so we can better understand what’s going on and explore what options may still be available. Please feel free to contact us at (519)752-1400— we’re more than happy to assist.
Pretty disappointed. Both my wife and I have sent multiple messages through the "contact us" form on their website and its been over a week with no response from them. Why offer an online form if you're not going to reply?
Reply from Deejay's Auto Sales & Service
2025.11.17
Hi Mickey,
We sincerely apologize for this- we're experiencing technical difficulties. We've received a few similar calls like this today, and are actively working on correcting this issue.
If you could call us at (519)752-1400 or e-mail admin@deejaysauto.ca, we'll be happy to assist you.
Again, we're sorry for the inconvenience.
We sincerely apologize for this- we're experiencing technical difficulties. We've received a few similar calls like this today, and are actively working on correcting this issue.
If you could call us at (519)752-1400 or e-mail admin@deejaysauto.ca, we'll be happy to assist you.
Again, we're sorry for the inconvenience.
I purchased my first car with Deejays Auto 6 years ago and it I have not had a problem with the car. Deejays Auto provides excellent service and their vehicles can be trusted. They give fair prices and their mechanics are great as well. There is zero pressure and they provide a comfortable, and honest environment. I would definitely recommend Deejays Auto for anyone looking for a vehicle!
Reply from Deejay's Auto Sales & Service
2025.11.18
Thank you for taking the time to leave this after all these years — that really means a lot. We’re glad your first car with us has been solid and that you’ve had good experiences with our team. Thanks again for the kind words
Over the years, my family has purchased four cars from Deejay's Auto. We have always gotten fantastic service from start to finish, with honesty and professionalism. I highly recommend Deejay's auto to anyone looking for a car or service.
Reply from Deejay's Auto Sales & Service
2025.11.18
Thank you for your continued support over the years — we really appreciate it. We’re glad you’ve had consistently good experiences with our team, and we’re grateful for the recommendation.