James Kate Roofing & Solar

James Kate Roofing & Solar Reviews

Excellent rating
4.9 | 307 reviews
Trustindex Verified Company
James Kate Roofing & Solar
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Reviews

Trustindex 4.9 | 307 total
293 pcs
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Paula Meadows
Paula Meadows 2026.09.09
Becky is the best, held my hand through the entire process. Could not have done a better job!
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Reply from James Kate Roofing & Solar 2026.09.09
Paula, thank you so much for the kind words. We’re really glad Becky was able to guide you through the whole process and make everything smooth from start to finish. We appreciate you trusting James Kate Roofing & Restoration!
Kimberly Collins
Kimberly Collins 2026.09.05
James Kate Construction went above and beyond after an initial inspection from Ben the project manager. We had our insurance adjustor come out to inspect our roof. During the insurance inspection, the adjuster damaged the roof to which he did not want to take responsibility for. Ben did a great job of staying on top of communication with insurance adjustor until our claim was finally taken care of. Thank you to James Kate Construction and Ben for taking care of us. Our new roof is beautiful.
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Reply from James Kate Roofing & Solar 2026.09.05
Kimberly, thank you for the kind review. We’re grateful Ben was able to stay on top of communication with the adjuster and help get everything resolved, and we’re so glad you love how the new roof turned out.
Dorris Morrissette
Dorris Morrissette 2026.08.24
Ben was wonderful. The final project took longer than expected but was well worth the extra days. We are completely satisfied with the job and are the envy of the neighborhood.
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Reply from James Kate Roofing & Solar 2026.08.24
Dorris, thank you for the kind words—Ben will really appreciate it. We’re glad you felt the extra time was worth it and that you’re completely satisfied with the finished roof; hearing you’re the envy of the neighborhood means a lot to us.
Kaye Slaughter
Kaye Slaughter 2026.08.19
James Kate was very helpful when we had storm damage and needed our roof replaced. They also found some other damage and worked with our insurance company. We appreciate all their help.
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Reply from James Kate Roofing & Solar 2026.08.19
Thank you, Kaye—I'm thrilled to hear our team could help you through the storm damage and get your roof replaced. We’re glad we could spot the additional issues and make the insurance process easier for you. We truly appreciate your trust in James Kate Roofing & Restoration.
Erendira Gurrusquieta
Erendira Gurrusquieta 2026.07.30
James Kate Roofing and Restoration was incredibly honest and reliable. We had almost given up on getting our roof repaired after bad damage from a hail storm. We were then recommended to James Kate Roofing and were very glad to have worked with them. Becky was awesome every step of the way. She provided clear communication and reassurance of the process. The team was friendly, efficient and very professional, finishing our roof in a timely manner. I would definitely hire them again for any roofing work.
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Reply from James Kate Roofing & Solar 2026.07.30
Erendira, thank you for trusting James Kate Roofing & Restoration after the hail damage—I'm really glad we could step in and get your roof taken care of. We appreciate your kind words about Becky’s communication and the crew’s friendly, efficient work, and it means a lot that you’d hire us again.
Debbie Stevenson
Debbie Stevenson 2026.07.28
James Kate Roofing did an outstanding job for us. Their team was knowledgeable, professional, and quick to answer all of my questions with courtesy. The crew arrived on time, kept me informed of progress, and completed the work efficiently. The new roof looks excellent and we’ve enjoyed doing business with James Kate Roofing!
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Reply from James Kate Roofing & Solar 2026.07.28
Debbie, thank you so much for the kind words. We’re glad our team could answer your questions, keep you informed throughout the job, and finish everything on time, and it means a lot to hear you’re happy with how the new roof turned out.
Dianah Hart
Dianah Hart 2026.07.27
The guys were polite, helpful and fair.
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Reply from James Kate Roofing & Solar 2026.07.27
Thanks so much, Dianah. We really appreciate you noticing how polite and helpful the crew was, and we’re glad everything felt fair from start to finish.
Tiffany Hall
Tiffany Hall 2026.07.27
Dillon did a great job helping with repairs to a hole in my roof. He had great customer service, took time to explain what services would be best, and very reasonably priced. I highly recommend working with Dillon and the entire team at James Kate Roofing.
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Reply from James Kate Roofing & Solar 2026.07.27
Thanks so much, Tiffany! We’re glad Dillon was able to help repair the hole in your roof and walk you through the best options with clear communication and fair pricing. We really appreciate your recommendation and your trust in the James Kate Roofing & Restoration team.
TDash
TDash 2026.07.09
Ben did an outstanding job from start to finish. He handled the entire insurance process, coordinated all of the repairs, even the issues discovered during the roof replacement. He made what could have been a stressful experience smooth and seamless. He was responsive, professional, and kept us informed throughout the project. It was clear that he genuinely cared about taking care of us and making sure everything was done right. I highly recommend Ben and his team to anyone looking for a trustworthy roofing company that stands behind their work.
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Reply from James Kate Roofing & Solar 2026.07.09
Thao, thank you for the wonderful review—Ben will really appreciate it. We’re glad he could take the stress off your shoulders by managing the insurance process, coordinating repairs, and keeping you informed every step of the way. Thanks for trusting James Kate Roofing & Restoration, and for recommending our team.
F.M.
F.M. 2026.07.09
Roof, gutters, and fence repair for storm, hail & wind damage We are very pleased with the new roof, gutters, and roof repairs carried out by James Kate Roofing & Restoration. Dillon provided a fair, detailed estimate throughout the entire process. He also met with my insurance company for a “walk-through” in case they had any questions or concerns. There was no high-pressure sales at all. Communication was excellent, and the work crew was very polite and efficient. The whole project was completed promptly. In addition, I had some fence repairs completed promptly. The whole experience was very pleasant, and I highly recommend Dillon from James Kate Roofing & Restoration.
Date of experience: 03 June, 2026
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john ontiveros
john ontiveros 2026.07.06
I recently had James Kate Roofing and Restoration replace my roof and I couldn’t be happier. The team was honest, reliable, friendly and extremely efficient. They treated my home like their own, answered every question, and completed the work on schedule with professional quality. If happiness had a location on Google Maps, it would be here. I highly recommend this roofing contractor for any roof repair or roof replacement needs.
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Reply from James Kate Roofing & Solar 2026.07.06
John, thank you for the awesome review. We’re glad our team’s honesty, friendliness, and efficiency stood out, and that we could answer all your questions and finish on schedule with the quality you expected. We truly appreciate the recommendation for roof repairs and replacements.
Shon Tackett
Shon Tackett 2026.06.25
From start to finish a great experience. Great communications, helped us through the insurance process, and the crew that showed up was on time and did a spectacular job. We could not have asked for a better experience from Dillon, Dylan and the entire crew from James Kate Roofing!
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Reply from James Kate Roofing & Solar 2026.06.25
Shon, thank you for the kind words. We’re glad our communication was clear, that we could help guide you through the insurance process, and that the crew showed up on time and delivered a job you’re happy with. We’ll be sure to pass this along to Dillon, Dylan, and the whole team.
adam mcavene
adam mcavene 2026.06.24
Poor communication. Been three months since they supposedly submitted for reinspection and still waiting, no response even after I tried following up.
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Reply from James Kate Roofing & Solar 2026.04.07
Adam, this is Dustin Eatman, owner of James Kate Roofing & Restoration. I sincerely apologize for the lack of communication and the delay with your reinspection—that’s not the level of service we expect to deliver.

I’m going to reach out to you directly to better understand what happened and make this right. Your feedback is important, and we’ll be using it to improve our processes so this doesn’t happen again.
John Walling
John Walling 2026.06.12
I highly recommend Becky Rodriguez with James Kate Roofing. Becky recently inspected my mother’s home, and going into it, I was already expecting we would need a full roof replacement since the roof has been in place for quite some time. Becky performed a very thorough evaluation, documenting everything with detailed notes, photos, and measurements. When she followed up with me, I honestly expected to hear that a new roof was needed along with a large price tag—but that wasn’t the case at all. Becky explained that while the roof is older, the surrounding trees have actually helped protect it from sun exposure and storm damage. She backed this up by showing me photos and measurements of the existing shingle thickness, giving me complete confidence that the roof still has life left in it. Instead of recommending an unnecessary replacement, she suggested a very reasonable repair to address minor damage and replace some hardware. We gladly moved forward, and Becky oversaw the work to ensure everything was completed to a high standard. Her honesty and integrity truly stood out. She easily could have recommended a full replacement, but instead she helped us avoid a major and unnecessary expense—allowing us to use those funds for other important needs. Thank you, Becky and James Kate Roofing, for your professionalism, transparency, and for delivering a first-class job. I would absolutely recommend her to anyone needing roofing services.
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Reply from James Kate Roofing & Solar 2026.06.12
John, thank you for the thoughtful recommendation and for trusting us with your mother’s home. We’re glad Becky’s thorough inspection, clear photos and measurements, and honest guidance helped you feel confident choosing a simple repair instead of an unnecessary replacement. We appreciate your kind words about her integrity and the quality of the work.
Barbara Pittman
Barbara Pittman 2026.06.08
Punctual. Delivery of supplies took longer than expected, but workers still finished in one day. Our insurance (Liberty), attempted to have James Kate do work that was not up to code. Our agent was knowledgeable of codes and of course the work was done to code. The agent stayed in frequent contact with us. (Benjamin) The yard was left spotless at the end of the day. Benjamin continues to follow up with us for any future needs. We are pleased with the end product.
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Reply from James Kate Roofing & Solar 2026.06.08
Barbara, thank you for sharing your experience and for noting our punctual crew and the steady communication throughout the project. I’m sorry the supply delivery ran late, but I’m glad our team was able to catch up and that we pushed for proper code verification with Liberty to make sure everything was done correctly.
Sydney S. Kuzma
Sydney S. Kuzma 2026.06.05
Dylan extended his workday to check my roof. He was personable, knowledgeable, repaired a couple small holes and answered all my concerns and questions. Ivy, the young lady whom answers the phone was also very personable and helpful in coordinating my appt.
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Reply from James Kate Roofing & Solar 2026.06.05
Sydney, thank you for the kind review—Dylan will be happy to hear you appreciated him staying late, taking care of those small holes, and walking you through all your questions. We’re also glad Ivy made scheduling easy and was helpful on the phone.
Sheena Cox
Sheena Cox 2026.06.02
Roof repair Dylan was great he sent a text prior to arrival with an eta and was able to fix the issues with my roof while he was here.
Date of experience: 02 June, 2026
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Brenda Myers
Brenda Myers 2026.05.31
Ben Craig from James Kate roofing was awesome. He was very knowledgeable, and very understanding with all the questions I had. Ben negotiated with my insurance and got me a new roof. The crew he sent out was efficient and the project manager stayed the whole time to oversee the workers. I would recommend Ben with James Kate Roofing to anyone Give them a call if you need a roof. You won’t be disappointed.
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Reply from James Kate Roofing & Solar 2026.05.31
Brenda, thank you for the wonderful review. We’re glad Ben was able to answer all your questions, work with your insurance, and get you a new roof, and that our crew and project manager kept everything running smoothly on-site. We really appreciate the recommendation and are here anytime you need us.
Elizabeth Boring
Elizabeth Boring 2026.05.29
We decided to work with James Kate Roofing because of the great reviews and they did not disappoint. Becky helped us throughout the whole process. She answered all our questions quickly and kept us informed of timelines. The crew worked quickly and did a great job at cleanup after the work was done. We love the look of our new roof and gutters. We highly recommend them should you ever need roof repair or replacement.
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Reply from James Kate Roofing & Solar 2026.05.31
Elizabeth, thank you so much for choosing James Kate Roofing & Restoration and for the kind recommendation. We’re glad Becky was able to keep everything clear and timely, and that our crew delivered a smooth install with a thorough cleanup. It means a lot to hear you love the look of your new roof and gutters.
Nadia Santos
Nadia Santos 2026.04.24
I had a great experience with James Kate Roofing and Restoration. Becky Rodriguez and Dylan were reliable, friendly, efficient and honest, and they completed my roof repair professionally at a fair price. I would definitely choose them again for any roofing work.
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Reply from James Kate Roofing & Solar 2026.04.24
Thank you, Nadia, for taking the time to share this. We’re glad Becky and Dylan were reliable, friendly, and efficient, and that your roof repair was completed professionally at a fair price. We truly appreciate your trust and would be happy to help again anytime you need roofing work.

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