Verified Company
Such an incredibly caring staff. The facilities are the nicest I have been to before and have seen all the major facilities in the area. Also incredibly impressed with the united imaging CT. This feels like the future of imaging.
What customers say about Central Park Advanced Imaging
Recent reviews
MAKE THE APPOINTMENT- this place has got it DOWN in terms of concierge and efficiency. It's currently Friday and we referred a patient with no notice at 3:40 PM for a scan. I called the office and spoke with Denise who was extremely helpful and kind. Within 30 seconds they accepted to see our patient and we verified that they were in network with her insurance. As a medical office, you have no idea how stressful it can be to get a patient authorized/ approved/ scheduled/ getting someone to even answer the phone to help you. I absolutely love this service and highly recommend their team.
I am writing to formally document a serious patient-safety incident that occurred on Saturday, September 5th at 2:45 PM. At the time of the incident, there were only two staff members on site: a receptionist and a technician.
I arrived at the imaging center for four scheduled MRIs (2 hip, and 2 spine). I arrived wearing a sling and a cast for a fractured left shoulder and broken right knee, making my injuries readily apparent the technician offered to help. Both before and while positioning myself on the MRI table, I repeatedly informed the technologist that my shoulder was broken and as he started to touch me I explained that I needed to position myself carefully and please do not touch me.
When the technologist initially attempted to move my wrist, I specifically asked him not to touch or physically reposition me. Rather show me and I would do my best to safly do so through the pain.
Despite those instructions and his knowledge of my fracture, while I was securely lying flat on the MRI table, he subsequently grabbed both of my shoulders in an attempt to reposition my upper body. The manipulation of my fractured shoulder caused immediate, severe, acute pain.
When I questioned what had occurred, the technologist stated that he was attempting to prevent me from falling. I was lying flat and securely positioned on the MRI table at the time head in the cradlel. Regardless of his intention, I had repeatedly communicated both the existence of my fracture and my explicit request not to be physically repositioned. I screamed from the pain and was overclome with nausea ultimately unable to continue with the scheduled imaging and had to leave the table. Before leaving the facility my scans were rescheduled for another time when that technician was not on.
This incident raises serious concerns regarding adherence to patient instructions, safe handling of patients with known fractures, and appropriate positioning techniques for injured patients. A patient who clearly communicates a significant orthopedic injury should reasonably expect that the injury will not be manually manipulated after specifically requesting otherwise.
I left the message for the manager. Additionally, I called the manager directly 3 days later. To ensure my upcoming appointment would be, he handled appropriately. I was notified by the mri scheduling department that my next session was canceled and I needed to go to a new facility. I never received a phone call from the manager.
My primary concern is both the possibility that my existing injury was aggravated and preventing another injured patient from experiencing a similar event.
Upon leaving the facility, I wrote a review, I was in so much pain at the time. I wrote the review for the wrong place. I'm correcting it now. Particularly since the management of the facility, it takes no responsibility. Beware
Place is an absolute 10. If you need an MRI this is the spot. Special thanks to Denise and Racheal for making it easy for me. Beautiful space that is spotlessly clean.. latest technology resulting in much faster scan time.
10/10
Thanks for all.
I had such a positive experience working with Denise and truly cannot say enough wonderful things about her. She went above and beyond to help me throughout the entire process of coordinating my MRIs.
What had been an incredibly frustrating and stressful experience became so much easier because of her. Denise was patient, responsive, kind, and consistently followed up to help me navigate everything. She genuinely made me feel like she was working just as hard as I was to get everything accomplished, which is incredibly rare and meant so much to me.
Her level of personal care and commitment to helping a patient is exceptional. I am incredibly grateful that I was fortunate enough to connect with Denise, and I hope her efforts do not go unrecognized. She is truly an asset to the practice and an example of what outstanding patient care should look like. Highly recommend!
I went to Central Park Advanced Imaging for an ultrasound, and Joseph Kove, the ultrasound tech, was incredibly helpful and kind. He made me feel comfortable throughout the exam, explained everything clearly, and was very understanding of my needs. The whole experience was smooth and professional. I really appreciated his care and would definitely recommend this imaging center.
I once had a really positive experience with an Ultrasound technician, Mr. Kove. He was incredibly professional, explained everything clearly, and made me feel completely at ease throughout the appointment. His calm manner and attention to detail really stood out. It made the whole process smooth and reassuring.
From the moment I walked into Central Park Imaging, I knew I was in good hands. The office is spotless, well organized, and has a calm, welcoming atmosphere. Everyone I interacted with was courteous and professional.
A special thank you to Joseph, my ultrasound technologist, who made what could have been a stressful appointment a very positive experience. He was patient, knowledgeable, and took the time to answer my questions without making me feel rushed. His kindness and professionalism made all the difference.
If you’re looking for an imaging center that truly cares about patient comfort while providing excellent service, I would absolutely recommend Central Park Imaging. I’ll definitely return here for any future imaging needs.
I had the pleasure of visiting Central Park Imaging for my ultrasound, and I couldn’t have had a better experience. My ultrasound technologist, Joseph, had such a warm and friendly personality that immediately put me at ease. I arrived feeling very anxious, but he took the time to explain every step of the exam, making me feel comfortable and reassured throughout the entire process.
The facility itself is beautiful, clean, and equipped with brand-new, modern imaging equipment. The entire staff was professional, welcoming, and efficient from start to finish.
I highly recommend Central Park Imaging for anyone in need of radiology or imaging services. Their exceptional patient care and state-of-the-art facility truly set them apart.
I had a great experience during my visit. Joseph Kove was incredibly kind, professional, and took the time to answer all of my questions and concerns. He made me feel comfortable throughout the ultrasound and explained everything clearly, which really put me at ease. It’s clear that he genuinely cares about his patients. I really appreciate his patience and excellent care. Highly recommend!
I want to express my heartfelt thanks to Denise an the gentleman who performed my ultrasound. Your kindness, professionalism, and compassion made me feel comfortable and well cared throughout my visit. You both treated me with respect and genuine care, and i truly appreciate the time and attention you gave me.
10 STARS!!!!!!!
I love the transparency and speed. Stop waiting for many days first to get an MRI appointment and then a few more days to get the results. We got in the same day and the report is expected the next day. $600 self pay for a hip MRI - reasonable for such fast premium service. Radiologist could be more careful in writing the report. Prices posted on their website.
My partner and I elected to receive the Cleerly heart scan as well as the full body complete MRI for preventative health. The experience working with the clinic was seamless and easy. The staff were extremely helpful and made it so comfortable. Thank you to Rachel my MRI tech, Marie my CT tech, Gipsa my nurse and Denise the patient coordinator. Also thank you to Fabiola for walking us through the booking and understanding of what we were receiving. We feel really happy that we invested in our health in this way.
Update your hours, jabronies. My provider sent an order before 7 pm on Friday, when apparently you are open. We tried calling, no answer. We show up this morning to your location, allegedly open at 8 am according to your website. No one is there. We wait til 9 am, no is there. We call. No answer. Get real!
Came here to do a routine CT and was blown away by the way the facility looked. Felt more like a spa than a medical clinic. The staff was superb and very attentive to my needs. The exam took less than 10 mins all together. I was offered a drink and snacks afterwards and they made sure I didn’t leave the facility until I felt 100%. My results were in in less than 2 days. Overall the best experience I’ve ever had at an imaging clinic.
Somewhat traumatic experience here yesterday. I had an MRI, and was told it would be loud, and provided some quite loose fitting ear muffs. I almost stopped the test about ten times because it was painfully loud. The tech said "it's probably about a 15 minute test." Clearly he did not know that and did not correct himself, as it lasted much longer- probably 30. Had I known that I absolutely would have stopped it sooner, but I kept thinking 'surely this has lasted 15 minutes and will be ending soon.' Towards the end I did use the emergency bulb and told them I thought something was wrong, it was intolerably and painfully loud. They asked if I could just stay put because there were 4 minutes left (at this point I must have been in there 25 plus minutes). I was crying by the time I left. I told the tech how awful it was, and just refused eye contact and started examining these loose fitting ear muffs. When I told the front desk, they said "Oh, they didn't give you the styrofoam ear plugs? The yellow ones? Oh....we must have run out..." I may have some permanent hearing loss.
We were treated so well and professionally. Your facility was so welcoming and efficient. I definitely recommend it.
Extremely helpful, had the facilities to quickly and completely image me with a minimum of radiation - extremely up to date equipment. Booking the appointment was easy and was easy to keep in communication reliably with the staff through phone or email. The scan attendants were helpful, explained the whole process and helped get me comfortably through the process, producing accurate and helpful images.
A special note, Denise and the concierge staff went above and beyond far after the initial scan to help me deal with a difficult to reach medical staff to ensure they had not just the radiologist report but also the images of the scan itself, in whatever format they needed, even on extremely short notice. Will use them again whenever I can - an excellent establishment!
The reception and medical staff here were top tier. Kind, courteous and profesional. Took about a week to get my results back which they promised wasn’t their norm. As compensation for the delay I was issued a full refund which I greatly appreciated. Would definitely recommend this place for all of your diagnostic imaging needs.
Reply from Central Park Advanced Imaging
2026.05.07
Thank you so much for your thoughtful review and understanding. We truly appreciate your patience regarding the delay in your report turnaround.
While this was outside of our normal turnaround times, we’re glad we were able to make things right and that you had a positive experience with our team. Providing exceptional care, communication, and a seamless patient experience is always our priority.
We truly appreciate your recommendation and your trust in us for your imaging care.
While this was outside of our normal turnaround times, we’re glad we were able to make things right and that you had a positive experience with our team. Providing exceptional care, communication, and a seamless patient experience is always our priority.
We truly appreciate your recommendation and your trust in us for your imaging care.
Frequently asked questions about Central Park Advanced Imaging
How many reviews does Central Park Advanced Imaging have?
Central Park Advanced Imaging has 45 reviews on Trustindex, collected from Google and Trustindex.
What is Central Park Advanced Imaging's average rating?
Central Park Advanced Imaging is rated 4.6 out of 5 based on 45 reviews. 89% of reviewers gave five stars.
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