Verified Company
We had a devastating fire in our home last year I can’t count the number of companies that were all over us to sign on the dotted line. Unfortunately it is the business and we get that, but it’s all about the balance between respect and sales. ConnReno was one of two others we decided to interview for our project. After doing a site visit to ConnReno it was totally apparent Fire damage restoration is their sole business. On top of that they actually care about the client. We decided to go with them even though are hired public adjuster was pushing us in another direction. We couldn’t have been happier with the result, I would hire and recommend to anyone in a second.
Reply from ConnReno
2022.04.12
Joe it was an absolute pleasure working with you and Grace!
My significant other, and I used ConnReno for a catastrophic fire in which we endured last summer. I cannot express my gratitude towards this company enough, the way they handle their customers you feel like family. As much as you have to understand, the company needs to make money, you don’t feel like it at all along the way, and the results are amazing. I thank you for the bottom of my heart!
Reply from ConnReno
2025.06.17
<3 Thank you Yvonne
Very professional, neat and the quality of his work was phenomenal. The materials that he used were excellent quality unlike the other projects we hired others to do, ConnReno was quick to tell us the vendors they use for Cabinets, granite, fixtures, it was not some hidden ordeal and they don’t use home depot! Great company and Im very very happy!
Reply from ConnReno
2025.06.17
David, thank you for the review! Glad your experience was a good one!
August 2023 was one of the worst times of my our lives.. not only did we experience a horrible home fire which destroyed the home I grew up in as a child, but also lost our family dog. The night of the fire there was so many people at our house, trying to sell us, trying to help us, it was VERY overwhelming… we elected not to go with ConnReno at first because of a family member who knew someone who worked at another company which was on scene the night of our fire. This isn’t a review for them so I won’t get into it, but (stand clear is all I will say). In either case, fast forward a few weeks and its time to start work, we started looking around for a replacement.. I googled and seen ConnReno, I quickly make an appointment and met with the owner and what was to be our new project manager. I expected to hear them out and interview a few others, what I didn’t expect was to sign on that day and hand them over a check, I was so excited I found the right fit that I didn’t want to wait! (I truly love these guys and what they did for me and my family). Everything they promised me was 100% accurate and the things on my “wish list” which I was told not to expect, was done without an extra charge! My house is back to normal and looks absolutely beautiful and I couldn’t be happier. I 100% recommend ConnReno and their team, truly a class act!
Reply from ConnReno
2024.12.05
Sam... it's exactly customers like you that are the reason why I started this business. A fire is a devastating event, for most its the worst thing that would ever happen to them... if we could be a small part of making it easier for them, then we have done our job. I couldn't be happier to have helped you and your family and happy to hear you love you new home. Happy Holidays!
ConnReno did some work at our home & we are 200% satisfied. Brian got the job done timely & within budget, great eye with decorating suggestions too! These guys obviously are a leader in their trade, if I was unlucky enough to have to go through this again, there’s nobody else I would even consider!!!
Reply from ConnReno
2024.12.03
:) Thanks Hattie
Excellent outfit we’ve interviewed “many” organizations before selecting one to do the reconstruction on our home. which had a fire 6 months ago, ConnReno was the only one that was apparent from the moment we went to their office that “we had to have them”. I really is like a breath of fresh air when you see the way they handle your project. I don’t know what more to say other than they CARE. The owner is very accessible if you have any hiccup along the way and project manager is OCD to the point he was correcting this at the end that we didn’t even notice or care about. This company has my trust, my only gripe is you have to have a fire to use them lol, they won’t just do regular construction 🙁 only fire reconstruction.. but thank you guys
Reply from ConnReno
2024.09.17
Matt thank you! Im sorry we couldnt take on the project at your moms house, as you know we only do fire reconstruction, but were very happy to read your review this am and delighted your happy with the service we provided to you guys! Wishing you the best in your new home! :)
I just want to take a moment to give credit where credit is due. These guys have one of the hardest jobs anyone could even imagine. When one thinks about needing a contractor after you’ve experienced a fire to your home, it seems like an easy task to find one… well your wrong. The specifics around navigating through your insurance, trying to deal with a mortgage company, limited time in a rental, or just dealing with the over all loss in general its very very overwhelming. I met the ConnReno team the night we had a fire to our home. I’ll be honest… anyone running out to meet you on the street the night of a fire doesn’t sit well, but after deciding to work with them because I just wanted needed someone to board up my home, was the best decision I ever did! After that night, the following morning I was called to a meeting at their office . I showed up reluctantly… after sitting down for 45 mins he had my business, the guy is as honest as they come, and has a heart of gold. He make a few promises which he kept and a few things I wanted he told me flat out where “probably” out of the question, well he delivered on those as well! Picking the right contractor is VERY VERY important and Ive come to realize Fire Restoration is not the same at Home Improvement, if you want things to go smoothly… you need to hire someone who is a Specialist. Im writing this review today to thank my Builder and his team, you have a friend for life! PS and thanks for being a therapist for the last 8 months as well 🙂
Reply from ConnReno
2024.09.13
Matt, I'm flabbergasted... we couldn't have asked for better review. So true in so many points. ConnReno was delighted to have been able to be part of this project and we wish you and your family the very best!
I’m Ezra Hilliard and I must say first and foremost we are so thankful to have Brian and Michael come into to our lives and help us to put our home back together after a horrible home fire. This was a 8 month long process, not easy by any means, but along the way Brian and Michael and their team helped to make sure that we were comfortable and taking care of during this transition. Going thru such a hard time and having the support that was given to us by there team made all the difference. From our very first conversation, we could tell that Brian and Michael were intent on making sure that we would be satisfied and happy with how our home turned out. Let me tell you THEY DELIVERED 🙌🏾🙌🏾💯💪🏾
Throughout the whole process, we found it very easy to communicate and express, our thoughts on the direction we want for our home being rebuilt. Conrenno reconstruction has transformed our burnt down house into a beautiful home for us and our family. We are extremely thankful to be back home, Dorian and I could not have asked for more we are extremely thankful to the Conrenno team for all their hard work and help. Sincerely, a super satisfied happy customer. Ezra and Dorian Hilliard.
Reply from ConnReno
Oh the Hillards… :) Thank you guys, we very much appreciate. Appreciate the review, And more appreciate that we had the opportunity To give you everything you both deserve. Enjoy the new house and building new memories!
- Your friends at ConnReno
- Your friends at ConnReno
Today I’m beside myself, after 4 long months my wife and I moved back into our home after having a fire in April. Our home is absolutely stunning! The staff at ConnReno held our hand when we needed it the most, we trusted them with everything we had, and it paid off big time! No out of pocket, they truly gave us our life back. I can’t ever thank you enough, it’s rare for someone in this world to tell you “just trust me, and it will all work out in the end” and it actually work out as stated! – your friends for life!
Reply from ConnReno
2024.09.11
A pleasure to work with thank you both very much
