Compass Fuel Oils Reviews

Gavin Elliott 2026.10.18

     

Ordered fuel in the afternoon, delivered the next day. Fantastic service and the right price too. I would highly recomend. Well done Compass Fuel Oils, gained a new customer here.

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Reply from Compass Fuel Oils 2026.10.19

Gavin, thanks for the positive review and glad that the team could help you out with your requirements!

Simon Ribbons 2026.09.02

     

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Reply from Compass Fuel Oils 2026.09.03

Hi Simon.

Thank you for your feedback and we're glad we could help you out!

J E 2026.08.11

     

Quick and easy service. Ordered over the phone and delivered quickly, great customer service and super friendly drivers. They rang to confirm they were on the way and the whole process was less than 10 minutes. Can’t fault it at all.

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Reply from Compass Fuel Oils 2026.08.12

Thank you for the fantastic review! We’re delighted to hear that ordering was quick and straightforward and that our team kept you informed throughout the delivery. We’ll be sure to pass your kind comments on to our drivers. Thank you for choosing Compass Fuels!

James Earl 2026.04.09

     

Considering the current situation, Luke and the team were really helpful, our heating oil was delivered 3 days after ordering. Thanks!

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Samantha Carey 2026.04.07

     

Compass Fuel Oils delivered above and beyond for me recently. I won’t go anywhere else for heating oil from now on. A refreshingly straight and honest firm to do business with. Thanks Nick and team.

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David Martin 2026.03.31

     

Rang Ellie good price / delivered when they said it would be delivered. Would defo recommend 👌 them .Mr martin

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Gerry Allen 2026.03.27

     

Excellent service. Held the quoted price, despite all the problems in the oil market and the massive rise in local demand. They also went out of their way to make sure I didn’t run out of oil by delivering enough to keep me going before they were able to deliver the full order (a week later). Couldn’t have been better!

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Helen Hunt 2026.03.23

     

Great service from Compass, they usually deliver days earlier than scheduled. Driver rings to check oil tank details

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Ian Whittingham 2026.03.18

     

First Class Service. Received our delivery today as promised. The office staff kept me updated regarding my delivery. Jimmy was excellent, he delivered fast and efficiently, as the tanker blocks the road during delivery. Thank you.

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Reply from Compass Fuel Oils 2026.10.19

Ian. Apologies for the delay in responding to your positive review. Glad that we could help you out with your requirements!

Charlie Whalley 2026.03.04

     

Fantastic Service and reliability ,ive never been let down once.. If you run a business and have been messed about by other companies like I have been in the past, use Compass Fuels . Much appreciated Highfield Golf Course ⛳️

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mark johnson 2026.03.01

     

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Malcolm Duncan 2026.02.27

     

Its never easy to swop supplier for fuel but when your current supplier gets taken over and the price goes up with no good reason when the price is going down every where else... GREED TAKES OVER SO ITS TIME TO SWOP..

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Darryl Hamer 2026.02.27

     

Ordered 500 litres of kerosene for 3-5 days delivery. It turned up literally early the morning after, and the prices were cheaper than the places I usually use. Also spoke to the team on the phone after I placed the order and they were very helpful! Would recommend!

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Elaine Holden 2026.02.14

     

Excellent emergency service . Efficiently carried out by two delightful friendly people. Highly recommend Compass Fuel Oils

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Joshua Gibson 2026.02.13

     

Honest and well priced. Delivered when they said they would.

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james lethem 2026.02.13

     

Compsss Fuel oil expertly delivered by Olly again today. Excellent service, always go straight to Compass Fuels. Thank you.

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Reply from Compass Fuel Oils 2024.01.17

Thank you for the positive comment, it is appreciated. N. Heath - Director

Stephen Walmsley 2026.02.13

     

As always great service. Delivered on time and at the best price locally. Driver took great care to avoid plants etc.

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sarah clarke 2026.02.13

     

From ordering over the phone to delivery, each member of the team I delt with were lovely. Delivery was prompt after ordering too. Great service, thank you

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Amanda Kelly 2026.01.25

     

Delighted to provide a 5 star for Compass Oil. We had been let down at the last minute by NRG Oil, after paying for a premium delivery. Compass stepped in at very short notice and provided a next day delivery at a very competitive price, which really helped us out. The customer service from Kath, Leah, Jonny and the entire team was outstanding. We would undoubtedly use them again and would definitely recommend them.

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Jessica Balmer 2026.01.05

     

Highly recommend! Very helpful and go out of their way to offer a 5 star service! We ran out of kerosene unexpectedly and with a 6 month old baby having no heating or hot water in -6 temperatures it was certainly challenging! Compass very kindly went out of the way to get a delivery to us ASAP delivering by 9am Monday morning now that’s what you call service! Thankyou Compass!

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Reply from Compass Fuel Oils 2026.01.06

Thank you so much for the wonderful review. We are really pleased we were able to help, especially with a little one in the house and those freezing temperatures to contend with. Running out of kerosene is stressful at the best of times, so we always do our very best to prioritise urgent deliveries like yours and keep families safe and warm. Your kind words mean a lot to the whole team. Thank you for choosing Compass, and if you ever need anything in the future we are always here to help.