Place is always busy with people who have appointments and also walk-ins who need medical exams and respiratory help. Large waiting room. Germ and air cleaners keep everyone safe. Their call center does not direct you to any source of help if you need it. You need to show up at their offices to get anything done.
An extremely productive and informative meeting. Things were explained so that we were able to understand. Compassion and empathy were also experienced.
Good afternoon Gene
Thank you for your generous feedback. We’re delighted to know that your experience with us met your expectations. Our team is dedicated to delivering the highest level of customer service, and your recognition affirms that commitment. We truly appreciate your support
Thank you again
Colorado ENT & Allergy
Cara Nord2026.06.28
Everyone in the office was so kind - 3 people said goodbye to me in unison! Emily Rauchut was very informative about my test results. She was patient with all of my questions and took time to answer all of them in detail. She even let me borrow her pen so I could take notes. She walked me through two prescription options, then gave me a prescription that immediately resolved the terribly itchy and pervasive hives I’ve been dealing with for months!
Hi Cara,
Your feedback made our day! We’re thrilled you had a great experience with us. Providing outstanding service is what we love to do, and hearing that we succeeded means the world. Thank you for sharing your kind words. Each day we try to learn new things and give helpful information to our staff this review will really life them up
Thank you
Colorado ENT & Allergy
Good morning, Franklin,
Thank you for this 5 star review please do not hesitate to reach out to us at 719-867-7800 if you have any questions or concerns in the future
Colorado ENT & Allergy
VR VR2026.06.24
Would give a zero if I could. I am absolutely livid. They dont care about the kids. We had no choice but to make an appointment SIX MONTHS OUT to see if this constant cough could be allergies. Since then, we lost our insurance (twice) and cant afford the testing, which STARTS at 350 dollars just to be seen. I cant afford insurance, and you think I can do THAT out of pocket??? We were supposed to be on a call list if ANYONE CANCELLED IN THOSE SIX MONTHS. Not a single one, really?? Because we can afford rent now, we dont qualify for Medicaid, but definitely cant go on paying any of the assisted options, which start at 300/month PLUS another 2k at the end of the year. People should care about kids, not drop them into a beauracratic cesspit to drown. A simple allergy test is all we needed. I would very much like to curse, but this app thinks cursing is a no no booboo ouchie bad.
Good morning, Thomas
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
Engellenkat Engellenkatu (Engellenkatu)2026.06.16
Visited to have Dr Gallagher clean my wife's right ear. Her ear surgery 60 yrs ago left a problem area. He gently cleaned the problem ea situation fraught with the possibility of pain.
Kathy has Alzheimers and it makes treating her like handling a fearful two year old. A 145 Lb 2 year old. His nurse helped a lot too. Great 1 visit instead of 3.
Thank you for your generous feedback. We’re delighted to know that your experience with us met your expectations. Our team is dedicated to delivering the highest level of customer service, and your recognition affirms that commitment. We truly appreciate your support
pamela best2026.06.10
The surgery team was spectacular!
I asked for a foot massage as a distraction, but they did not have time… glad Dr Keller did not wear an alien mask when he started gently pushing the pain relief meds on gauze up my nasal passage.
Treatment was completed with great fun and patience for the patients who bring their own humor. Call here first for any ENT needs!
Wow—you just made us smile! We’re so glad you had a great experience. Our goal is always to make things easy and enjoyable for you, and it’s awesome to hear we hit the mark. Thanks a ton for the love
Paul Chavez2026.06.08
(EnT) is the best In All Of Colorado
Super Friendly
Super Help With All The Information That Helps Me Understand What's Going On With Me
So Thank You So Very Much
Hello Paul Hello. Thank you so much for your kind words! We really appreciate your positive review, and it was great to have you as a patient. We look forward to seeing you again.
Tom Klamm2026.06.02
Ms Taylor Thomas- PA listened carefully to my description of my issue. She offered a solution and led me to a room where her microscopic intrument was located. In a timely and efficient manner, I was "cured". Great listening skills, patient, and interested in finding the best solution. I would have no hesitation to ask for her assistance in the future.
Thank you for your thoughtful feedback. We appreciate your time and are pleased to know that our service met your expectations. Your support is sincerely valued
Colorado ENT & Allergy
Thank you so much for your positive feedback. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Providing excellent customer service is always our priority, and we’re glad to know we delivered. Thanks again for taking the time to share your thoughts.
Wow—you just made us smile! We’re so glad you had a great experience. Our goal is always to make things easy and enjoyable for you, and it’s awesome to hear we hit the mark. Thanks a ton for the love
Andy Meng2026.05.28
Taylor and the entire team at Colorado ENT and Allergy are outstanding. My last appointment was quick, yet comprehensive and entirely professional. Taylor told me exactly what to expect during the exam, then she explained clearly and accurately what she found and how she was going to treat my condition. I would highly recommend Colorado ENT and Allergy.
Hi Andy, That’s such a thoughtful message to share! I have reviewed your message and sent this to the provider to review and I know this will make her day. Please reach out to Colorado ENT& Allergy if you need to make a future appointment.
Dismissive and Uncompassionate Care Experience
My provider was NP TAYLOR THOMAS I left this appointment feeling extremely dismissed and unheard. I came in genuinely unwell and looking for help, and instead left feeling uncomfortable even advocating for myself.
Despite continuing to experience severe symptoms including a very sore/red throat, mucus/postnasal drainage, weakness, and ongoing discomfort, my concerns were repeatedly brushed off throughout the visit. The clear CT scan was used as justification to dismiss how sick I still felt rather than discussing reasonable next steps or follow-up care.
I simply requested basic follow-up lab work such as a CBC and inflammation markers due to ongoing symptoms and was told “that’s not something we do” and to contact my PCP. While I understand specialists may defer certain testing to primary care, the way it was communicated felt cold, dismissive, and lacking compassion.
The bedside manner from NP Taylor Thomas and an older nurse with graying blonde hair during my May 26, 2026 visit made me feel like I was inconveniencing them simply for asking questions and trying to advocate for myself. Patients deserve to feel listened to and treated respectfully, especially when they are clearly unwell and seeking answers.
I do want to clarify that my issue was not with the clinic as a whole, and I would still be willing to continue care there with a different provider in the future. However, this particular experience was disappointing enough that I felt it needed to be shared honestly.
Date of experience: 26 May, 2026
My provider was NP TAYLOR THOMAS I left this appointment feeling extremely dismissed and unheard. I came in genuinely unwell and looking for help, and instead left feeling uncomfortable even advocating for myself.
Despite continuing to experience severe symptoms including a very sore/red throat, mucus/postnasal drainage, weakness, and ongoing discomfort, my concerns were repeatedly brushed off throughout the visit. The clear CT scan was used as justification to dismiss how sick I still felt rather than discussing reasonable next steps or follow-up care.
I simply requested basic follow-up lab work such as a CBC and inflammation markers due to ongoing symptoms and was told “that’s not something we do” and to contact my PCP. While I understand specialists may defer certain testing to primary care, the way it was communicated felt cold, dismissive, and lacking compassion.
The bedside manner from NP Taylor Thomas and an older nurse with graying blonde hair during my May 26, 2026 visit made me feel like I was inconveniencing them simply for asking questions and trying to advocate for myself. Patients deserve to feel listened to and treated respectfully, especially when they are clearly unwell and seeking answers.
I do want to clarify that my issue was not with the clinic as a whole, and I would still be willing to continue care there with a different provider in the future. However, this particular experience was disappointing enough that I felt it needed to be shared honestly.
We are truly sorry to see that your recent experience with Colorado ENT & Allergy fell short of your expectations. Your feedback matters deeply to us, and we never want a patient to leave feeling disappointed or unheard.
We would be grateful for the chance to understand what went wrong and how we can make things right. If you’re willing to speak with us, please contact our Operations Manager at 719 867 7800, option 1.
Thank you for giving us the opportunity to improve. Colorado ENT & Allergy
Thank you so much for your positive feedback. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Providing excellent customer service is always our priority, and we’re glad to know we delivered. Thanks again for taking the time to share your thoughts.
Thank you for your generous feedback. We’re delighted to know that your experience with us met your expectations. Our team is dedicated to delivering the highest level of customer service, and your recognition affirms that commitment. We truly appreciate your support
Your feedback made our day! We’re thrilled you had a great experience with us. Providing outstanding service is what we love to do, and hearing that we succeeded means the world. Thank you for sharing your kind words
Colorado ENT & Allergy
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