I was very unhappy with my visit to this location. I showed up to my scheduled appointment on time, then sat in the waiting room for an hour, and in the exam room waiting for the doctor for another 40 minutes. The doctor I saw ran a couple tests, didn't notice anything apparently wrong, gave me no advice on what my problem could be, and then sent me on my way. They charged me almost $450; which I paid in full at the office. I ended up getting another bill a couple weeks later. I would not recommend this location to anyone.
Not sure if any one here is looking to enhance their beauty but I highly recommend the Aesthetics Clinic at Colorado ENT & Allergy! I’ve had both Botox and a full face rejuvenation laser treatment there with Joelynn Cartmell, NP, and I couldn’t be happier with my experience and results.
Joelynn is incredibly welcoming, so friendly, professional, and knowledgeable. She takes time to listen to your concerns, explains the treatments thoroughly, and make sure you feel comfortable throughout the process. I especially appreciate that they focus on enhancing your natural features rather than making you look overdone.
My Botox results have been fantastic, and I'm also been very impressed with the laser treatments so far and the improvement in my skin. The care and attention to detail really stands out.
If you’re considering Botox, laser treatments, or other aesthetic services, I highly recommend checking out the Aesthetics Clinic at Colorado ENT & Allergy. I’m so glad I found them!
Thank you so much for taking the time to share such a thoughtful and encouraging review! We are truly grateful to hear that you had such a positive experience with Joelynn and our Aesthetics Clinic. It means so much to know that you felt welcomed, heard, and comfortable throughout your treatments.
We especially appreciate your kind words about Joelynn’s knowledge, professionalism, and commitment to enhancing your natural beauty. We will be sure to share your wonderful feedback with her and the team it will mean a great deal to them.
Thank you for trusting us with your care and for recommending our Aesthetics Clinic. We are so happy you found us and look forward to continuing to care for you! ❤️
Colorado ENT & Allergy
Wow—you just made us smile! We’re so glad you had a great experience. Our goal is always to make things easy and enjoyable for you, and it’s awesome to hear we hit the mark. Thanks a ton!!!
Colorado ENT & Allergy
Oliver Patricia2026.08.26
It's a great place for all of your ear nose and throat needs and routine exams. Recently had my annual hearing exam and had a wonderful experience with the doctors and.! Totally make you feel At Home, great at explaining things to overall wonderful people!
Thank you so much for your positive feedback. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Providing excellent customer service is always our priority, and we’re glad to know we delivered. Thanks again for taking the time to share your thoughts.
Colorado ENT & Allergy
Liza Faxon2026.08.26
I was referred to Dr Whinery for a lip biopsy by my rheumatologist. Dr Whinery was great and did a wonderful job. The front desk staff, however, is holding my results hostage and the MA won’t return my calls. I am not a patient here and the doctors at this establishment will have nothing to do with any potential treatment plans, as that falls to my rheumatologist. There is no reason that this place should require a follow up appointment to give me my results. I was able to get them from my primary care doctor though, so whatever.
Thank you for taking the time to share your experience. We are very glad to hear that Dr. Whinery provided excellent care and that you were pleased with your procedure.
We are sorry to hear about the difficulty you experienced in obtaining your results and the frustration this caused. We understand how important it is to receive timely communication, especially when you are waiting for biopsy results.
We would like to clarify that our front desk team does not have control over pathology results or the release of clinical results. Those are handled through the clinical team and the appropriate provider workflow. That said, we recognize that you should have received clear communication regarding your results and what to expect, and we are sorry if that process was not communicated effectively.
We are glad you were ultimately able to obtain your results through your primary care provider. We appreciate your feedback and will use it as an opportunity to review our communication process and ensure patients are given clear expectations moving forward.
If you have further questions, please call our office at 719.867.7800 option one and speak with the clinic manager Tanya
Thank you have a wonderful day
Colorado ENT & Allergy
K2026.08.25
I experienced a disturbing lack of empathy with Dr. Beckmann today. I've been trying to resolve a medical issue for over 2 years now and thought I'd leave today's appoinment with the cause and a path to resolution. Instead I was told "Great news! Nothing looks abnomal" to which I was obviously heartbroken that I still didn't have a path to resolve it.
Yet it was said with a smile and he didn't even offer me a tissue or show some sort of empathy that I esstially was back at the drawing board as my options were the same as when I first walked into the practice for my first visit. I had to push for more analysis and remind about what I had already said between the last visit and this one until I gave up because it was too exhausting. And the further options he suggested were more general rather than being data backed and tailored for me specifically. As shown by his reccomendation to another doctor that's very similar to one I'm already seeing with no explination of why this one would be any different...
Thank you for taking the time to share your experience. We are truly sorry to hear that you left your appointment feeling disappointed, unheard, and without the sense of direction you were hoping for. We understand how difficult and emotionally exhausting it can be to deal with an unresolved medical concern for such a long period of time, and we can appreciate why you were hoping this appointment would provide some answers and a clear path forward.
We are also sorry that the conversation left you feeling that your concerns were not met with the empathy and understanding you needed. While Dr. Beckmann’s intention may have been to reassure you that nothing abnormal was found, we understand that hearing “great news” when you are still struggling with ongoing symptoms can feel very different from what was intended. Your experience and feelings are important to us.
We also recognize that every patient’s situation is unique, and physicians may recommend additional evaluations or treatment options based on their clinical assessment. At the same time, we understand your desire to know why a particular recommendation was being made and how it might be different from what you have already tried.
We appreciate you bringing this to our attention. Feedback such as yours gives us an opportunity to look more closely at how we communicate with patients, particularly when the results may not provide the answers they were hoping for. Our goal is for every patient to feel heard, respected, and supported throughout their care, even when the next steps are not immediately clear.
If you would like to speak further please call us back at 719.867.7800 option one to speak to the clinical manager Tanya
Thank you for your thoughtful feedback. We appreciate your time and are pleased to know that our service met your expectations. Your support is sincerely valued
Colorado ENT & Allergy
Abigail Hardin2026.08.13
I feel beyond frustrated right now. I’ve been having multiple problems for over a year now and finally got in to get them looked at, but I feel like I got no where because the whole time I was talking to Dr. Smith I felt like I had to argue with him about my symptoms. I was trying to tell him that the pain and discomfort I’ve been feeling are concerning ME, and he kept cutting me off and telling me that HE didn’t feel anything when he felt the lump I was describing to him (he didn’t even feel the right spot, so of course he wouldn’t feel it) and that it wasn’t concerning HIM, and I just felt completely dismissed by him and my problems and discomfort felt brushed off by him. It doesn’t matter if you don’t feel it and it doesn’t concern YOU; as the doctor you should be concerned and actively listening to your patient when they’re telling you that they’re concerned about the ongoing pain and discomfort they’ve had for over a year instead of making them feel like it doesn’t matter to you. If the patient is the one feeling it, it doesn’t matter if you don’t feel it cause that doesn’t take away from the fact that they still feel it and came to you for help with it! He ordered an mri to see my sinuses more, and I was the one that had to ask if the lump I’ve been feeling near my ear would be included in the mri because he once again brushed it off and “wasn’t concerned” about it and wasn’t ordering the mri for reason of checking that for me, then just told me it should show up on one of the scans and they’ll let me know if they see anything there. So I ended getting an mri referral that might show that area in it, but besides that I felt completely unheard during my visit and now owe $400 for the visit. I feel like I wasted my money on a doctor who didn’t care.
Hello Abigail,
I’m truly sorry that you left your appointment feeling this way. I can understand why you would be frustrated, especially after dealing with ongoing pain and discomfort for such a long time and finally taking the step to have it evaluated.
You should feel heard and listened to when you are sharing concerns about your health. Even when a provider may not have the same level of concern based on their clinical assessment, that does not take away from how you are feeling or how important it is for you to feel that your concerns were understood and addressed.
I’m also sorry that you felt you had to argue to be heard during your visit. That is not the experience we want for our patients. I would really appreciate the opportunity to speak with you directly so I can better understand what happened and make sure your concerns are appropriately addressed.
Please reach out to me at your convenience. I’m happy to listen and discuss this with you further.
719-867-7800 Option 1 to speak with Tanya the clinical manager
John Haven2026.08.11
Making an appointment and visiting with Dr. Henry was easy. She was very efficient and through. After the good news, we were on our way home.
Thank you for your generous feedback. We’re delighted to know that your experience with us met your expectations. Our team is dedicated to delivering the highest level of customer service, and your recognition affirms that commitment. We truly appreciate your support
Thank you again Colorado ENT& Allergy
Your feedback made our day! We’re thrilled you had a great experience with us. Providing outstanding service is what we love to do, and hearing that we succeeded means the world. Thank you for the 5 star review
Colorado ENT & Allergy
Jackie2026.07.31
BEWARE- Awful experience and very expensive. Not knowledgeable without a endoscope or CT scan then they recommend outrageous surgery that is costly. All this will cost you out of pocket upwards of $1,000-$10,000!
We are truly sorry that your experience with our services left you feeling this way. We value your feedback and never want anyone to feel unheard or disappointed after receiving care from our team. Each patient and situation is unique, and we strive to approach every individual case with compassion, understanding, and personalized attention.
We would appreciate the opportunity to speak with you directly, better understand what happened, and discuss how we may be able to address your concerns. If you are willing, please give us a call so we can talk further.
Please call the billing manager Nichole at 719-867-7800 option 5
Thank you
Colorado ENT & Allergy
Amber Castro2026.07.28
Dr. Eric Caplan and Heather are great they explained what could be going on and what test we would be doing to see if there is an allergy or a mock allergy. So much better than the other place I went to.
Thank you so much for your positive feedback. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. Providing excellent customer service is always our priority, and we’re glad to know we delivered. Thanks again for taking the time to share your thoughts.
Colorado ENT & Allergy
Darlene Edwards2026.07.23
PA Emily was absolutely wonderful. I had given up hope of finding a solution to my illness. Between Dr Caplin and PA Emily, I can see light at the end of the tunnel. OA Emily was professional and caring. She listened and provided guidance and solutions. I haven't had this great care before.
Your feedback made our day! We’re thrilled you had a great experience with us. Providing outstanding service is what we love to do, and hearing that we succeeded means the world. Thank you for sharing your kind words
Colorado ENT & Allergy
mark cravens2026.07.21
Doctor Dion is amazing! Professional, kind, patient, technically superior, knowledgeable and very, very personable! Just perfect! I look forward to seeing her again soon.
Good morning, Mark
Your feedback made our day! We’re thrilled you had a great experience with us. Providing outstanding service is what we love to do, and hearing that we succeeded means the world. Thank you for sharing your kind words
Thank you
Colorado ENT& Allergy
John Burns2026.07.21
The procedure was performed without incident, Mike and Dr. Winery were excellent at keeping me apprised of the procedure and the potential results.
Wow—you just made us smile! We’re so glad you had a great experience. Our goal is always to make things easy and enjoyable for you, and it’s awesome to hear we hit the mark. Thanks a ton for the love
Thank you
Colorado ENT & Allergy
David Stanton2026.07.21
The staff was AWESOME! They did everything within their power to get me feeling better. Kudos to everybody.
Thank you so much David for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
Thank you so much for the amazing feedback! We’re thrilled to hear you had a great experience. Your support motivates us to keep delivering our best
Natalie Robinson2026.07.17
I went back in as my atopic dermatitis flared again. PA Emily and staff were very kind, patient and caring. Emily helped me figure out next steps in my treatment. Thank you to all the ENT Allergy staff for helping me though a very hard time.
Your feedback made our day! We’re thrilled you had a great experience with us. Providing outstanding service is what we love to do, and hearing that we succeeded means the world. Thank you for sharing your kind words
Thank you
Colorado ENT& Allergy
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