They told me 9 days ago they processed my refund and still no correspondence when I should of already had my refund
Reply from Crowngreen Casino
Dear Konstantinos,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand how frustrating it is to be waiting this long after being informed that your refund was processed. Please note that while refunds may be completed on our side, the final timeframe for the funds to appear can depend on external banking processes, which may sometimes take longer than expected.
We have carefully reviewed situations like this and recommend reaching out to our support team so we can check the exact status of your refund and provide you with a clear update.
If you require further assistance or would like us to investigate your case in more detail, please contact us via live chat or email at support@crowngreen.com. We would appreciate the opportunity to follow up with you once this is fully resolved.
Best regards,
Crowngreen Team
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations.
We understand how frustrating it is to be waiting this long after being informed that your refund was processed. Please note that while refunds may be completed on our side, the final timeframe for the funds to appear can depend on external banking processes, which may sometimes take longer than expected.
We have carefully reviewed situations like this and recommend reaching out to our support team so we can check the exact status of your refund and provide you with a clear update.
If you require further assistance or would like us to investigate your case in more detail, please contact us via live chat or email at support@crowngreen.com. We would appreciate the opportunity to follow up with you once this is fully resolved.
Best regards,
Crowngreen Team